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Hotel Unterhof

Neuberg 33, Filzmoos 5532, Austria
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1 room 1 guest
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76 Reviews from our TripAdvisor Community

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Traveler rating
    41
    22
    6
    7
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (23)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (23)
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Rhondda, United Kingdom
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 11, 2014

Great hotel overall. food was excellent and worthy of its star rating. Downside...some rooms are on the side of the quite busy road in and out of town, but does go quite quiet in the evening. Local chair lift in operation only on Tuesday and Thursday at time of visit, but worth a trip to the top and a good... More 

Was this review helpful? Yes 3
London
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 8, 2014

We spent 10 days in this hotel and have to say we were rather disappointed. We have stayed in Austria many times and have yet to stay in a really bad hotel but compared to previous experiences this hotel just didn't make the grade. For a start this hotel is not run by an Austran family and this shows in... More 

Was this review helpful? Yes 2
CHARCOTT
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 2, 2014

This hotel has changed ownership in the last 2 years and has cut corners. Not so well-staffed, food passable whereas it used to be really good, and two key events axed. Not apparent in brochures or website of important holiday company, but this should have been amended at last. Gala dinner sadly missing, also weekly Austrian Farmers' Buffet in the... More 

Was this review helpful? Yes 6
Amsterdam, The Netherlands
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 2, 2014

We purchased a week at this hotel as a 'package' including 'half board' which meant breakfast and dinner were included. I wasn't sure if I'd like that since we tend to like to find our own dinners and do different things. But, it turned out to be quite an impressive offering! The hotel is comfortable with beautiful views. Maybe a... More 

Was this review helpful? Yes 3
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed at the hotel for a short skiing trip in January. It was a nice stay and the staff was friendly. The food was quite good. In particular for breakfast there was a rich buffet. Also dinner was good, but maybe not outstanding for a 4 star hotel. What I liked in particular was the baguette which was available... More 

Was this review helpful? Yes 3
Salzburg, Austria
Level Contributor
148 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed December 20, 2013

Initially a little confusing as the rooms are initially hard to find. But what nice staff, great rooms and great meals. Especially the service is just so friendly and nothing is a problem. Never miss the afternoon tea. We will be back there for sure.

Was this review helpful? Yes 4
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 27, 2013

We have been staying at this Hotel for many years, and on this occasion we were disappointed. Since the change of management the personal touches have been lost and although the standards were still exceptionally high the staff are clearly overworked and showed no enthusiasm to please. We certainly will think twice before booking again.

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 29, 2013

The staff of this hotel is great and clearly overworked. I have never seen so few people run a hotel of this size. It is also under what appears to be new management which is very eager to cut as many corners as possible. The website is especially misleading and one should avoid booking on it as you can get... More 

Was this review helpful? Yes 6
Vancouver
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2013

We stayed at this little place in June 2013 and found it very relaxing, with (mainly) friendly staff. The outdoor pool was a steady 30 degrees which was actually warmer than the indoor pool. The food was good and it helped that breakfast and dinner were included in the price. The rooms are a little dated and lack ventilation, no... More 

Was this review helpful? Yes 1
Horndean, United Kingdom
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 11, 2013

This is the best hotel in Flizmoos by far. I have stayed here many times over the years including Christmas and new year. The staff are brilliant and it is just the right place in the village to be near the slopes but far enough from the hustle of tne village. Great place to stay.

Was this review helpful? Yes 1
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