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Falkensteiner Hotel Cristallo

Certificate of Excellence
Katschberghohe 6, Rennweg 9863, Austria
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Falkensteiner Hotel Cristallo
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Ranked #1 of 4 Hotels in Rennweg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
RedLeader22013 Brighton, United Kingdom
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214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have been to this hotel for 15 years or more. Always had a nice time with the wonderful fascilities on offer. The staff are very good, especially head receptionist Karen and Heidi Marie, who makes us very welcome every year. This year will be our last. The family hotel is now completely over run with children,the restaurant looks like a... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent February half term here with another family and couldn't have had a better experience! The Hotel is extremely well positioned directly next to the slopes, the ski school and ski rental is located in the basement too so all very easy. Very helpful, friendly staff. Food was excellent. Wine is however, ridiculously expensive. We bought our own wine... More 

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Jersey, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has an excellent location and overall provides very good buffet food with the addition of some a la carte dishes. The chef tries hard but is yet to master pastry work and the panacotas were the consistency of hard jelly sweets! We found the hotel to be overrun by small children who ran riot creating lots of noise... More 

Was this review helpful? Yes 1
Warwickshire
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 18, 2015

Our previous opinion has not changed, unless it's to say the staff were even more helpful and friendly than on previous visits. It is unfair to single out any one particular member of staff, from Christof Tappeiner, through the reception lobby staff headed by Karin Weiser, the wellness team and Mariann Vagner, to the room service staff and maintenance staff... More 

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Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear redleader2skipatrol, thank you for your very positive evaluation. We are happy to read that you enjoyed your holiday with us. We would be pleased to welcome you again in our hotel in the future. With best regards from Katschberg. The Hotel Cristallo Team More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

Just arrived back from yet another fantastic holiday at Falkensteiner Hotel Cristallo. This time we stayed over New Year. The staff were very friendly, the food was excellent and the rooms were clean and comfortable. The ski hire shop staff were friendly and very helpful. Can't wait until next year!

Was this review helpful? Yes 1
Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Rachel E, thank you for your very positive evaluation. We are happy to read that you enjoyed your holiday with us. We would be pleased to welcome you again in our hotel in the future. With best regards from Katschberg. The Hotel Cristallo Team More 

Kranj
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 3, 2015

As a couple, we were there at the ski opening 14/15, for four days.We received some ski opening discount. This hotel' s got superb location, directly at 6 seat chairlift. It is build from 3 parts-new, 2 old buildings. Unfortunatelly we stayed in the old part, which indeed needs renovation ASAP.Rooms in new part are nicer and NEWER. We got... More 

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Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Ales A, thank you for your positive evaluation. We are happy to inform you that the older part of our hotel will be rebuilt during this summer, so that we can offer our guests comfortable new rooms for the next winter season. We would be pleased to welcome you again in our hotel in the future. With best regards... More 

Celje, Slovenia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

Perfect hotel, nice architecture, very good restaurant and excelent spa. The staff is good and profesional. In/out skiing, nice slopes and charming village few steps away. No car needed. You get a lot for your money. Excelent resort!!! .

Was this review helpful? Yes 1
Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear mpangersic, thank you for your positive evaluation. We are happy to read that you enjoyed your stay with us. We would be pleased to welcome you again in our hotel and wish you and your family all the very best for 2015! With best regards from Katschberg. The Hotel Cristallo Team More 

Hertford, United Kingdom
Top Contributor
194 reviews 194 reviews
65 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed December 24, 2014

I can't say enough about this hotel. Having previously holidayed in hotels and chalets, this has to top the bill. I was a ski rep in the eighties and have stayed in charming Italian albergos full of character, but this gives you all you need on a plate. Ski out/ski in, skis and boots hire on site. Clean, comfortable rooms... More 

Was this review helpful? Yes 3
Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear SueWithaView, thank you so much for your enthusiastic evaluation. We are happy to read that you enjoyed your stay with us. We would be pleased to welcome you again in our hotel and wish you and your family all the very best for 2015! With best regards from Katschberg. The Hotel Cristallo Team More 

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

Spent three wonderful relaxing days with my wife. The staff is excellent, very friendly and helpful. It was our first visit to Katschberg so they helped us with the ski passes, piste information and weather information. The spa and facilities are simply gorgeous.We enjoyed the outside heated swimming pool surrounded with snow.The food is superb with a various choice for... More 

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Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Bura74, thank you so much for your enthusiastic evaluation. Concerning the room in the older part of the hotel we are pleased to inform you that the whole part will be rebuild next year and will be ready by the next winter season. We would be pleased to welcome you again in our hotel and wish you and your... More 

Belgrade, Serbia
Contributor
17 reviews 17 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 5, 2014

I stopped counting seasons, really. Yes, I did look elsewhere, but a hotel to offer doorstep skiing, wonderful rooms, delectable food, enough of everything for a stubborn little girl, a sulky teenager, a spa-lover and a ski-lover was nowhere to be found. A ski trip with children is always a challenge, and our first was with a toddler. What I... More 

Was this review helpful? Yes 3
Christof T, Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Dragana O, thank you very much for your excellent feedback. We are happy to hear that you enjoyed your stay in our hotel. We look forward to welcome you again on Katschberg. Best regards Christof Tappeiner More 

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