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All 19 Custer hotels

Comfort Inn & Suites Custer

2.5 of 5 Hotel   |   339 W Mount Rushmore Road, Custer, SD 57730
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Ranked #5 of 19 hotels in Custer
Certificate of Excellence 2014
A recent review
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  • Reviews (235)
  • Photos (48)
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235 people have reviewed this hotel

Traveler rating
    121
    90
    17
    3
    4
See reviews for
96
80
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel for two nights based on TripAdvisor reviews. Hotel was fine except for the poor level of housekeeping. Others must have been luckier than we we're, because our room wasn't clean when we checked in and wasn't remedied when it was made up the second day. Splatters on the walls, dirty mirrors, hair on the bath floor,... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

I am so sorry that you encountered this issue! We take pride in our cleanliness and WOW customer service. We will share your comments with our management team and our staff to ensure this issue is corrected. Thank you for taking the time to share your experience and thank you for staying with us. More

Toledo, Ohio
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very happy with our stay at this hotel! We made reservations for two nights and added a third while there with no issues. Laundry facility with two washers and dryers. Large, clean pool area. Helpful staff for restaurant suggestions! Reasonable pricing! Enjoyable breakfast.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We are so pleased you hear you enjoyed your stay. Thank you for your wonderful comments, we will be sure to share with our team! More

Boulder
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice along with the staff. Rooms are large and the beds are comfortable. Maid service is prompt and good. The breakfast that comes with your stay here however is not that great. My family described the bacon and eggs as "powdered eggs and paper bacon". So we stayed away from that. They have cold cereal, make... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel! Raven is so good at taking care of our guests! Hope to see you again! More

Nebraska, United States
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed here on a trip to the black hills. The room was nearly spotless as was the rest of the hotel. The breakfast buffet was nice and kept stocked despite the large volume of people there to eat. The kids enjoyed the pool and we all enjoyed that it was close to the center of activity in Custer!

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We are so happy to hear you enjoyed your stay! Thank you for your kind words. More

Loveland, Colorado
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient, comfortable, quiet. Breakfast room kept up with crowd, picked up, food replenished. Staff was friendly & helpful. Indoor pool & hot tub were fine. Suite had MW, refrigerator & sink. We liked staying in Custer. We would stay here again.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for staying with us! Our breakfast is very busy and we strive to keep it neat and clean! We are so glad you enjoyed your stay! More

Minot, North Dakota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was very spacious and clean. I had two queen beds in the room. The breakfast each day was very satisfactory and filling. The hotel is centrally located to the all the attractions in the area (Crazy Horse and Mt. Rushmore). I would stay here again!!

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for staying with us and for taking the time to write a review! We can't wait to see you again soon. More

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

The hotel is clean, comfortable, and quiet. The WiFi is pretty slow, but if you are not a business traveler, it is good enough. The pool is large enough for multiple families to swim, but not so large that you lose track of your kids.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for staying with us and thank you for taking the time to review your stay. We have updated our WiFi to serve our guests better in the future! We hope to see you again! More

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel in a good location for visiting many of the major attractions in the Black Hills. Custer State Park, Mount Rushmore, Wind Cave, and plenty of wine tasting too. The rooms are large and the king size beds are very comfy. Standard free breakfast saves on the cost too. I would stay here again!

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for taking the time to review your stay. We are so happy you stayed with us and we can not wait to see you again! More

Longview, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

This hotel was amazing from the huge room with a comfy king size bed , very clean room, a great free breakfast every morning and very friendly staff! We were so grateful for this centrally located hotel. And the staff turned us onto The Purple Pie House with its amazing food. We will share this info with family and friends... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel! We are so glad you enjoyed your stay in Custer, SD! We can't wait to see you again! More

Summit, New Jersey
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

We were here for 3 nights last week. Location was perfect... Near Custer State Park and easy to get to other attractions in the area. The hotel was clean and comfortable. Breakfast was the usual hotel fare, but the staff was very efficient at making sure the area was clean and we'll stocked. I would recommend that they get another... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for staying with us and sharing your review! We are so happy to hear you enjoyed your stay! More

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Additional Information about Comfort Inn & Suites Custer

Address: 339 W Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Custer 2.5*
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Also Known As:
Comfort Inn Hotel Custer
Comfort Inn Custer
Custer Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Custer #6 Family Hotel in Custer
Hotel Class
Official Description (provided by the hotel)
Comfort Inn & Suites, a Custer hotel near Mount Rushmore National MemorialThe Comfort Inn & Suites® hotel is conveniently located minutes from Mount Rushmore National Memorial, the Crazy Horse Memorial mountain monument, Custer State Park, Jewel Cave National Monument and Wind Cave National Park. The Flintstones Bedrock City theme park is across the street from this Custer, SD hotel.Custer County Airport is three miles and Rapid City Regional Airport is 50 miles from the hotel. The Mammoth Site, the world's largest mammoth research facility, is about one hour away in the city of Hot Springs.Nestled in the majestic beauty of the Black Hills of South Dakota, the city of Custer has something for everyone. Take time to experience Custer's unique shops and explore the historic downtown district. Enjoy a meal in one of the area's fine restaurants. ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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