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Comfort Inn & Suites Custer

#6 of 19 Hotels in Custer
Certificate of Excellence
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339 W Mount Rushmore Road, Custer, SD 57730
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1 room 1 guest
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Comfort Inn & Suites Custer
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313 Reviews from our TripAdvisor Community

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Traveler rating
    162
    117
    23
    4
    7
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132
109
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (313)
  • Mar-May only
    (32)
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    (5)
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Brattleboro, Vermont
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently completed a trip which included Yellowstone and Grand Tetons. THIS hotel was THE MOST EXPENSIVE of the trip, a whopping $350 per night. It was less than we paid for a three bedroom/two bath condo in Jackson, WY. The management said it was the location and the week. I understand that... but it didn't make me feel any... More 

Was this review helpful? Yes
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Staff was courteous and helpful willing to spend the time with you. The breakfast was good and kitchen staff excellent. We were close to National Parks and easily to get to. Can not compliment staff enough.

Was this review helpful? Yes 1
dorset
Level Contributor
96 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well worth a stay if your in the area, my only down comment there are very few GOOD place to eat in the town. The scenery is wonderful, the air terrific,very little if any pollution. Would we really return, properly not, but we've really enjoyed our stay.

Was this review helpful? Yes 1
Novato, California
1 review
3 of 5 stars Reviewed 1 week ago

A pleasant hotel, clean and inviting. Unfortunately staff all seemed a little overwhelmed with the Sturgis Motercycle Rally which was going on while we were there, as the hotel was full. Specifically, the WIFI was clearly over capacity to the point of not really working, and some of the staff didn't have adequate training for front desk duty. The manager... More 

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Raven is one of our greatest assets at the hotel. Thank you for your review, we will share this information with our team to better serve our guests. More 

Appleton
Level Contributor
202 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

This is indeed a very nice hotel, however I feel they are a bit overpriced. (approx. $180 with the tax.) But the room was clean and the breakfast was quite adequate. We decided to go across the street for our second night.

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel! We are pleased that you enjoyed your stay. More 

Florida
1 review
5 of 5 stars Reviewed 1 week ago

we have a wonder full time at this resort friendly staff, kind and helpful, the only problem we encounter is that the opening hours for the kids at the pool was too short but we all have a wonderful time . candice the manager was so friendly and help, andre the front office staff was nice and jovial to our... More 

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Awesome! I am just beaming with gratitude for our wonderful guests! Thank you for staying with us and we can't wait to see you again soon! I will share your comments with our team to help lift their spirits! More 

Northfield, NJ
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel, expecting our Priceline reservation to expedite our check in. In stead, Priceline had contracted out our stay to another company and our reservation was lost in cyber space. The front desk attendant, Belle was extremely helpful and patient. She searched their computer records and called Priceline. When Priceline disconnected her, she stuck with it, called... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Belle is a wonderful front desk agent and customer service specialist! We are so proud of our team when they shine and our guests take the time to review our hotel! We are so excited to hear you had a great time! Come back again next season! Thanks! More 

Saint Louis, Missouri
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

is the only way to describe the condition of our room. The toilet seat had a pubic hair on it, and there was hair along the wall between the door and the bath tub. There was a drop of a dark red substance on the bathroom floor, and it had obviously not been cleaned. I won't even say what it... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for taking the time to review our hotel. I again, am so sorry that this issue happened. Our team must communicate the needs of our guests in a timely and efficient manner. It is extremely disappointing to our team that we did not correct this right away. Thank you for staying with us and hope that... More 

Punta Gorda, Florida
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel. The beds, pillows were very comfortable. a/c was quiet and worked well. The room was very clean. Breakfast area was good, there was plenty of seating. The only complaint was I thought it was a bit pricey, however there was not many other options considering the area it was in. I would recommend this... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

It really makes us proud to hear how happy our guests are. Thank you so much for taking the time to review our hotel, and thank you for staying with us! More 

Virginia Beach
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Comfort Inn Custer is conveniently located in the middle of the Black Hills! Very nice hotel. Chocolate chip cookies at check in. Beds are comfortable. AC works very well. Very large pool and hot tub area. Breakfast is standard and varied. Would stay again and would recommend.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for recommending our hotel to other travelers! We pride ourselves on our facilities and outstanding customer service. Thank you for sharing your thoughts and highlighting our cookies! Hot and fresh for our travelers! More 

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