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All 19 Custer hotels

Comfort Inn & Suites Custer

2.5 of 5 Hotel   |   339 W Mount Rushmore Road, Custer, SD 57730
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90%
Ranked #6 of 19 hotels in Custer
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
McDonald525 Kansas City, Missouri
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  • Reviews (242)
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242 people have reviewed this hotel

Traveler rating
    122
    95
    18
    3
    4
See reviews for
100
81
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
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English first
Kansas City, Missouri
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 4 stayed in a double bed room for 3-nights for our visit to the blacks hills. I decided on this hotel based off of the reviews, free breakfast and the cost. The room was a classic Comfort Inn style room; it was clean and cozy which was all we needed since my family was gone all day.... More

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Winnipeg
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was large, the staff were excellent, friendly and very helpful, and the pool was fantastic for little ones. The hot tub wasn't working but it was hot and nice to soak in anyway. It was conveniently located along the "strip". The food was great - lots of options!

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Our rooms and our pool are the largest in town! We are so glad you enjoyed your stay. We can't wait to see you again on your travels! Hot tub is up and running! So sorry it wasn't while you were here. More

Top Contributor
73 reviews 73 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a nice place. All of the staff we dealt with were nice and helpful. The bed was comfortable. The room was quiet. It was nice that they had scrambled eggs with breakfast. I did have trouble with the free wifi. We would stay again.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Our 24 hour technical support team is here to help with any WiFi issues. Thanks for staying with us and hope to see you next year! Thanks for writing a review. More

Winchester, Virginia, United States
Top Contributor
160 reviews 160 reviews
26 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed staying here while visiting Crazy Horse and Mt. Rushmore. It's very clean, comfortable, and the service was wonderful. We had almost 20 rooms of check-ins and luggage to handle and they did it smoothly and efficiently. They even had their breakfast set-up early on our departure date since we had to be at the Rapid City airport very... More

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel! Jesse is super with luggage and Carla is always ready for a group! We had a blast showing your group our very best! We hope to see you again soon. More

TN
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here 2 nights. A good location if you want to visit the area. Just across the road from the Flintstones amusement. Our room was not up to standards for a Comfort Inn. The smoke detector kept beeping and they just told us to disconnect it. Some kind of pipe kept thumping all night, too. Breakfast was the usual... More

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

I am so sorry to hear you did not enjoy your stay! Our breakfast crew is usually really happy and upbeat. I hope you will give Comfort Inns another run, we really love our guests. More

Schaumburg
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Walking into the lobby of the Comfort Inn told me right away it was going to be a nice stay. Room great and very comfortable bed and pillows. Clean and quiet. Continental breakfast always a treat. This was a great central location for us to see everything we wanted to see in the week. Nice small town feel. Staff friendly... More

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Our location and staff service are hard to beat. We love to hear your comments, thanks for staying with us! More

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Admittedly we only stayed for one night but I can not fault the hotel room and general facilities for value. The room was spacious and clean, and the beds were comfortable. Whilst the remaining facilities at the hotel were basic they did their job and the inclusive breakfast was good enough to get you going in the morning could have... More

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We are so pleased to hear you enjoyed your stay. I am so sorry the pool was not up to standards, I have shared this info with my team and we have taken care of the issue. Thank you. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for two nights based on TripAdvisor reviews. Hotel was fine except for the poor level of housekeeping. Others must have been luckier than we we're, because our room wasn't clean when we checked in and wasn't remedied when it was made up the second day. Splatters on the walls, dirty mirrors, hair on the bath floor,... More

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

I am so sorry that you encountered this issue! We take pride in our cleanliness and WOW customer service. We will share your comments with our management team and our staff to ensure this issue is corrected. Thank you for taking the time to share your experience and thank you for staying with us. More

Toledo, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very happy with our stay at this hotel! We made reservations for two nights and added a third while there with no issues. Laundry facility with two washers and dryers. Large, clean pool area. Helpful staff for restaurant suggestions! Reasonable pricing! Enjoyable breakfast.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We are so pleased you hear you enjoyed your stay. Thank you for your wonderful comments, we will be sure to share with our team! More

Boulder
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice along with the staff. Rooms are large and the beds are comfortable. Maid service is prompt and good. The breakfast that comes with your stay here however is not that great. My family described the bacon and eggs as "powdered eggs and paper bacon". So we stayed away from that. They have cold cereal, make... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel! Raven is so good at taking care of our guests! Hope to see you again! More

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Additional Information about Comfort Inn & Suites Custer

Address: 339 W Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Custer 2.5*
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Also Known As:
Comfort Inn Hotel Custer
Comfort Inn Custer
Custer Comfort Inn

48 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Custer #6 Family Hotel in Custer
Hotel Class
Official Description (provided by the hotel)
Comfort Inn & Suites, a Custer hotel near Mount Rushmore National MemorialThe Comfort Inn & Suites® hotel is conveniently located minutes from Mount Rushmore National Memorial, the Crazy Horse Memorial mountain monument, Custer State Park, Jewel Cave National Monument and Wind Cave National Park. The Flintstones Bedrock City theme park is across the street from this Custer, SD hotel.Custer County Airport is three miles and Rapid City Regional Airport is 50 miles from the hotel. The Mammoth Site, the world's largest mammoth research facility, is about one hour away in the city of Hot Springs.Nestled in the majestic beauty of the Black Hills of South Dakota, the city of Custer has something for everyone. Take time to experience Custer's unique shops and explore the historic downtown district. Enjoy a meal in one of the area's fine restaurants. ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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