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All 19 Custer hotels

Comfort Inn & Suites Custer

2.5 of 5 Hotel   |   339 W Mount Rushmore Road, Custer, SD 57730
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Comfort Inn & Suites Custer
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90%
Ranked #4 of 19 hotels in Custer
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 5, 2013
Pamela B London, United Kingdom
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197 people have reviewed this hotel

Traveler rating
    101
    76
    14
    2
    4
See reviews for
79
65
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2013

Stayed here during Storm Atlas and the staff and hotel were fantastic! It was one of the few hotels with power and heat all of the time and the reception staff were fantastic. They looked after all their guests and provided us with a hot breakfast every day. Customers from other hotels moved here! The pool area is fantastic also... More

Was this review helpful? Yes 3
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for staying with us during the winter storm. We are so happy that you shared your experience with our future guests. Custer needs a taxi service that is for sure, great ideas and thank you for being our guest! More

Antwerp
Top Contributor
166 reviews 166 reviews
84 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed October 24, 2013

My husband and I stayed (unfortunatly) only 1 night In this Comfort Inn & Suites while on tour in the area. This hotel is very well located close to Custer State park, Wind cave National Park, Mount Rushmore and the other Black Hills attractions. Custer is a nice town, without too much traffic and crowds. We had room 305, which... More

Was this review helpful? Yes 3
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We appreciate your review of your stay at our hotel. We are so pleased to hear that guests enjoyed their stay while in the Black Hills area! I'm sorry you only had one night to stay! Please come stay with us again next year! More

Minneapolis, Minnesota
Top Contributor
68 reviews 68 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 15, 2013

The town of Custer SD is located in the southern part of the Black Hills, near all the monuments and Custer State Park. There is plenty to do, but without the crowds. The hotel was relatively new, very clean with comfortable rooms. The indoor pool / spa was an added bonus for the family. The staff was very friendly and... More

Was this review helpful? Yes 3
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We are so thankful that you took the time to review our hotel and your stay. Thank you for staying with us and please come back again! More

Austin TX
Top Contributor
116 reviews 116 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 13, 2013

We were here to see the sights and this hotel has a good location for many of the area's attractions. We received two very nice gift bags since we are Choice Diamond members. The room and bathroom were very nice but didn't have a fridge or microwave. We thought the bed and pillows were uncomfortable; the bedspread kept sliding off... More

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to review our hotel. We are upgrading all of our rooms this winter to include a microwave and fridge. We are also getting a new bedding package. With all of our upgrades I'm sure you'll be extremely satisfied with your next stay! Thank you again and we can't wait to see you next year! More

Tennessee
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2013

We enjoyed our stay in Custer at this Comfort Inn. The hotel was very clean. Our hotel room was comfortable and the entire place seemed well managed. We had a room on the first floor facing the front parking area. It was quiet and far enough off the main road that traffic was not a problem. The breakfast was typical... More

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

I am so happy that you enjoyed your stay with us! Thank you for choosing the Comfort Inn and Suites for your hospitality needs while visiting the Custer area. We appreciate your time in reviewing our property. More

Suffern, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2013

This property deserves a much higher ranking than #4 of 19 hotels in Custer. Breakfast was good, room quiet and comfortable, the rate reasonable and the front desk staff very friendly and helpful. We would stay there again if we ever return to the Custer area.

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We hope to be #1 to all of our guests! Thank you so much for taking the time to review our hotel, and thank you for choosing to stay with us! We strive to WOW our guests each and every time we can. Please come and stay again soon! More

Northeast US
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 8, 2013

We checked into the Comfort Inn after a day of driving through the Black Hills. We were tired and were greeted by the very friendly front desk staffer, who had just put fresh baked cookies out on the counter. There's no better way to be greeted after a long day than that! The room was large, comfortable, and very clean.... More

Was this review helpful? Yes 2
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Hot, Fresh, and Delicious! We always want to welcome our guests with open arms and wonderful accommodations. Thank you so much for choosing the Comfort Inn and Suites in Custer, SD for your hospitality needs. We can't wait to see you again soon! And thanks for writing a review of your stay! More

La Plata, Maryland
1 review
3 of 5 stars Reviewed October 3, 2013

Hotel was nice & clean as it should be. The wi-fi signal was not strong enought to stay connected more than a couple minutes on the 3rd floor. The ad on the Choice Hotels website implied there was a micro wave & frig,,, but not in our room. It also took forever for the water to get hot enought to... More

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for taking the time to review your recent stay at our hotel. We are so sorry to hear that you had issues with our wireless internet. We will be looking into that. We are going to upgrade our rooms this winter to include microwave and fridge along with more breakfast options. Thanks for staying with us!... More

Hudson, Illinois, United States
Top Contributor
64 reviews 64 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 3, 2013

I have had good luck with Comfort Suites for one or two-night stays while traveling. This hotel was no exception. The property looked attractive. The room was comfortable, clean, well-maintained and comfortable. Front desk staff was friendly and helpful. The breakfast was ordinary hotel breakfast, nothing special but not bad. Since my wife and I aren't big breakfast eaters, this... More

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We appreciate our guests writing reviews so much! Thank you for taking the time to complete a review! We are delighted that you enjoyed your stay! Come back again soon! More

Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

Clean, friendly staff, nice pool/ hot tub & fantastic continental breakfast! Didn't try out the fitness center but seen people using it when we were swimming. The parking is fantastic and unlike other hotels we stayed at, they have an elevator. (Very important when your lugging kids & bags to the room). I would stay here again in a second.... More

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

I am so glad to hear you loved our hotel! Please come stay again and bring your friends and family! More

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Additional Information about Comfort Inn & Suites Custer

Also Known As:
Comfort Inn Hotel Custer
Comfort Inn Custer
Custer Comfort Inn
Address: 339 W Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 19 hotels in Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Custer 2.5*
Official Description (provided by the hotel):
Comfort Inn & Suites, a Custer hotel near Mount Rushmore National MemorialThe Comfort Inn & Suites® hotel is conveniently located minutes from Mount Rushmore National Memorial, the Crazy Horse Memorial mountain monument, Custer State Park, Jewel Cave National Monument and Wind Cave National Park. The Flintstones Bedrock City theme park is across the street from this Custer, SD hotel.Custer County Airport is three miles and Rapid City Regional Airport is 50 miles from the hotel. The Mammoth Site, the world's largest mammoth research facility, is about one hour away in the city of Hot Springs.Nestled in the majestic beauty of the Black Hills of South Dakota, the city of Custer has something for everyone. Take time to experience Custer's unique shops and explore the historic downtown district. Enjoy a meal in one of the area's fine restaurants. ... more   less 
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