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Comfort Inn & Suites Custer

#6 of 19 Hotels in Custer
Certificate of Excellence
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339 W Mount Rushmore Road, Custer, SD 57730
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Choice Privileges Points
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Comfort Inn & Suites Custer
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297 Reviews from our TripAdvisor Community

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Traveler rating
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    113
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Preston, Idaho
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was a great place to stay. It had clean rooms with good beds. The breakfast in the morning was great, and it hot lots of options. The hotel is centrally located, and is close to lots of attractions (jewel cave, crazy horse, mt rushmore, custer state park and more). Loved our stay here and would definitely recommend this... More 

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San Diego, California
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here after searching the area lodging online, this was a very good location between Mt Rushmore and Wind Cave National Park. The facility was clean and comfortable, not upscale by any measure, and it was conveniently located to restaurants and supplies.

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Amsterdam
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This was our first & last time at a Comfort Inn! We stayed somewhere else in Custer for 2 nights, however when we decided to extend our Black Hills trip, that place was full so we were walk-ins at the Comfort Inn. The girl at the desk was nice enough & gave us a slightly discounted rate (still high for... More 

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

First off, I want to thank you for staying with us while in Custer on your vacation. And again, I am so sorry that you did not enjoy your stay while with us. We have a few issues to clear up in your review. Plungers are available by calling the front desk at anytime. Kyle was working the desk and... More 

Topeka, Kansas, United States
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my family on vacation; we had 5 people and got a room with two queen beds and a hide-a-bed sofa. Worked out great for us and the room was very comfortable. They have a nice pool and the location is excellent. Breakfast was good and the staff was helpful and friendly.

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for taking the time to write a review about the hotel. Our suites accommodate large families very well. Thanks for the great tips for our guests! More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel. The location is close to most Black Hill attractions and free parking is a bonus. On my second night of my week stay, my neighbor and his family caused a lot of noise (i.e. slamming doors, walls and floor shaking for hours). The four letter words coming out of the neighbor's mouth made the... More 

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

We love our guests and always do whatever we can to improve your stay! Thanks so much for the review! More 

Nebraska
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights for a family vacation.I called the hotel to book the room and was quoted for the same price for three nights on July 2-4.When we checked in I noticed that I was being charge an extra 60$ for the night of July 3,4.When I asked the clerk why I was being charge extra for... More 

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Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for your review of the hotel. I am so sorry about the misunderstanding with the rate, we will let our team know of the issues you encountered. Thank you for staying with us! More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights as part of a family road trip in electric car. We stay in premium hotels normally so always nervous when staying in mid level and lower end hotels. This is very good for this class of hotel. Staff top to bottom was great top to bottom. This hotel has a tesla charger and standard charger and the... More 

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Muskego, WI
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our final destination for our family's road trip this summer. We were all pretty exhausted from traveling in Colorado for two weeks. We have four kids ages 3,5,7, and 9. We stayed here for two nights, and planned on doing Custer State Park, Needles Highway, Iron Mountain Road, Mount Rushmore, and Crazy Horse. The hotel was pricey, but... More 

Was this review helpful? Yes 1
Hartsville, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights. Staff was courteous, rooms were clean and the bed and pillows were amazing! I had the best two nights sleep I ever had! It was accessible to Mount Rushmore and restaurants. The rates are affordable. I would definitely stay here again.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

A good nights sleep is priceless, especially when you are on an adventure like touring the beautiful Black Hills of South Dakota! Thank you so much for staying with us and we are delighted to hear your family had a great time. More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 4 weeks ago

My family of three stayed here from June 27-July 3. The location was extremely convenient for our travel plans--MT Rushmore, Crazy Horse, etc. the hotel was clean, comfortable and quiet. Breakfast was typical fare for Choice Hotels. The fitness center had a great universal gym. My only complaints were spotty WiF, no hot water the first morning (took nightly showers... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for taking the time to write a review. We are always looking for ways to improve and give our guests GOLD! We are a great location in the Black Hills for a family vacation! Thanks for staying with us. More 

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