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Comfort Inn & Suites Custer

#5 of 19 Hotels in Custer
Certificate of Excellence
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339 W Mount Rushmore Road, Custer, SD 57730
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Comfort Inn & Suites Custer
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Irvine CA
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Comfort Inn & Suites in Custer SD delivers everything you would expect from a better Choice Hotels hotel but it is expensive (late June). You might want to find a less expensive hotel in the Black Hills area.

Was this review helpful? Yes
Sheridan, Wyoming
4 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

The Comfort Inn & Suites in Custer is close to down town and easy to get to. The room was clean and roomy. The bed was very comfortable. We had a wedding at Custer State park at 4. Normal check in is at 3, but they let us check in early so we could get ready and leave in time.... More 

Was this review helpful? Yes
Waverly, Iowa
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel. Nicely decorated and very clean. We arrived a little early (around 3pm) and our room wasn't ready yet so they upgraded us to a suite. We originally reserved for 2 nights and decided to change to just 1 night (heading home early); at first the desk manager said it was too late to cancel without... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for staying with us! I am so glad we had an upgrade available for you, we WOW our guests each and every time we can! Thank you so much for writing a review for our future guests! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location was great for all the places we wanted to visit i.e. Mt. Rushmore (25 mins drive), Jewel Cave (20 mins), Crazy Horse (5 mins), Needles highway (20 mins), etc. At first, we booked the one in Rapid City, but decided to change to the one in Custer and it worked out even better. Room was overall decent. No... More 

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you for your review of the hotel and the great tips for travelers! We are always looking for ways to improve! Thank you for staying with us! More 

Sugar Land, Texas
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was our home away from home for a five day tour of the Black Hills area. It was a perfect place to start each day, centrally located to all the main attractions and very close to Crazy Horse and Mt. Rushmore and Custer State Park. The hotel and our room were very clean and comfortable. The free Wifi... More 

Was this review helpful? Yes 2
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Great advice for our future guests. Location is #1 for our travelers and you hit it on the nose. Thank you for staying with us and hope to see you again soon! More 

Winona, Minnesota
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Service was good and beds were comfortable but the room had a horrible odor and it took a few hours for the air to clear. We might have reacted to the odor because in the morning we had head aches and our heads were all stuffy.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Thank you so much for taking the time to review our hotel. I am so sorry that you had a less than perfect experience with your room! Please provide us with additional information so we can correct this issue immediately! Our hotel email is custercomfort@yahoo.com or call us direct at 605-673-3221. I would love to be able to determine which... More 

Gettysburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a three plus week trip out West. We stayed in nothing but Choice Hotels during our complete trip with the exception of while in Aspen. I have to say your hotel is TOP NOTCH! From the minute we arrived, we were treated excellent. The male desk clerk was very nice and helpful after a long day... More 

Was this review helpful? Yes 3
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Our team is so excited to hear your wonderful, positive comments! We take great pride in make sure our travelers are given TOP NOTCH service! Thank you for staying with us! More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had just had a small surgery done, and needed a place to recover a few days before making the trip home. The staff were very nice and helpful. The room was clean and comfortable. And I truly felt pampered to have this stop-over available to rest up.

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

Some of our favorite visitors are the wildlife out our back door! Thank you so much for taking the time to write a review and thanks for staying with us while in the beautiful Black Hills! More 

Collins, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the time Raven Rush checked us in, each time she made us feel very welcome. She recommended places to eat (they were so good we visited them twice) and what to see. the rooms were nice and quiet on the back of the hotel, but the front is back from the road.

Was this review helpful? Yes
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

WOW! Raven is so excited to see her name on your review! Thank you for helping our future guests decide where to stay while in Custer! Our team is so proud of each other and will continue to amaze our future guests! More 

Philadelphia, Pennsylvania
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect location for visiting Deadwood, Mount Rushmore, Crazy Horse, the 1880 Train and Custer State Park. Rooms were exceptionally clean and beautifully appointed. Loved the decorated bison above the doorway in the lobby! Each evening we came back to find a plate of delicious soft chocolate chip cookies and helped ourselves to a nice hot cup of tea. The breakfast... More 

Was this review helpful? Yes 1
Candace A, General Manager at Comfort Inn & Suites Custer, responded to this review

It warms our hearts to hear such wonderful words of our staff! Thank you so much for staying with us and taking the time to write a review. Our team will greatly appreciate it! More 

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