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All 19 Custer hotels

Holiday Inn Express Custer

2.5 of 5 Hotel   |   433 West Mount Rushmore Road, Custer, SD 57730
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Ranked #3 of 19 hotels in Custer
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Mike H East Grand Forks, Minnesota
  • Reviews (288)
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288 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
East Grand Forks, Minnesota
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed everything about this hotel. We had a balcony room, which faced the Flintstones attraction and it was not overly noisy. The beds were comfortable and the breakfast was good as well. The staff members were nice and friendly. Location was good for us, but some might not prefer to be on the very edge of the town, or... More

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11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful inside and out! Convenient to the sights. The prettiest and most spacious breakfast room with a waterfall outside the picture windows surrounding the huge rock fireplace. The biggest and nicest breakfast buffet I have ever experienced. It was awesome and would definately recommend and stay here again.

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Niwot, Colorado
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice surprise in the town of Custer. This newly constructed HIE is one of the best. Great use of log and wilderness themes, and and great room with views onto the mountainside. Nice, caring manager and staff, this is a great value. Easy parking, and a relaxing pool and hot tub.

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Kansas City, Missouri
Top Contributor
58 reviews 58 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Pre 4th of July '14 stay for 2 nights at the property. Great location in the Rushmore/Crazy Horse Memorial area. Equally convenient to Custer State Park. Great staff at the Hotel with a premium on courtesy and efficiency. Clean and organized like many HI Express locations. Great outdoor seating area facing the hillside, fire pit, and the great aroma of... More

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Waukee, Iowa
Top Contributor
71 reviews 71 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay at this Holiday Inn Express. Awesome staff that was helpful and friendly. Great location nearby many attractions. Entire hotel and rooms are spacious, super clean, comfortable and just as we've come to expect and appreciate getting from HIE. The breakfast was very good and was tended to very well with variety. This will definitely be where we stay... More

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Prior Lake, Minnesota
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 6 nights there over the holiday week and were very pleased. Rooms were clean, except behind bed which no one really sees unless you are looking to make sure you didn't forget anything. staff was very friendly and accommodating. Pool was nice, but hot tub seemed very hot and couldn't sit in it too long. when we first... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you enjoyed your stay over the Holiday weekend. I am happy that our staff was friendly and very accommodating during your stay. Some of the healthy breakfast options are new this year so I am glad you enjoyed them & we will look into other choices as well. Than you again for writing a review. More

Fargo, North Dakota
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Holiday Inn was everything I expect from this chain. If they are available for my travels, this is where I normally stay. The service was friendly, hotel and room clean. I had reserved and paid weeks earlier. Upon arrival and check in I asked about corporate discounts. The lady checking me in took an additional $30 off my stay.... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

I would first like to thank you for choosing our hotel chain and for staying with us in Custer. We realize you have many choices and are happy you enjoyed your time at our hotel. Thank you for taking time to write a review & if you are ever in the Black Hills area again we hope to see you... More

Omaha, Nebraska
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 5 nights while visiting all of the sites around the area. It was a short drive to most of them. Hotel was very clean and the staff very friendly. Breakfast was wonderful with a great selection! Fire pit on the back patio was a nice amenity as well. Overall a nice hotel.

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you enjoyed your time at our hotel. The fire pit is a nice area just to relax from a long day of sightseeing. Thank you for staying with us. More

Urbandale, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on our way to West Yellowstone for one night. Good location. Easy to find. Rooms were clean. Offered a good breakfast in the morning with a nice view. One problem or area of concern was the level of chlorine in the pool/hot tub area. I overheard several of the guests say the hot tub was too hot and... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for staying with us and taking the time to write a review. I am so sorry about the chlorine levels in the pool/hot tub area. I will defiantly be looking into that. I am glad you enjoyed the breakfast area & the view. Hope to see you again. More

London, United Kingdom
Top Contributor
87 reviews 87 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights at the end of our road trip as it was easy access to the places we were visiting. It is a great Holiday Inn Express. Good easy parking, friendly desk staff, clean rooms and a great complementary breakfast in a light and airy room with a pretty (albeit man-made) waterfall view. Our only problem... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for reviewing our hotel. I am sorry about the suite room, but I am glad our staff was friendly and able to accommodate your needs. Thank you again for staying with us. More

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Additional Information about Holiday Inn Express Custer

Address: 433 West Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express

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Room/suite (9)
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Pool/beach area (2)
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Other (6)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Custer #5 Family Hotel in Custer
Hotel Class
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 
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