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All 19 Custer hotels

Holiday Inn Express Custer

2.5 of 5 Hotel   |   433 West Mount Rushmore Road, Custer, SD 57730
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Ranked #4 of 19 Hotels in Custer
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
tskinn18 Cincinnati, OH
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324 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Cincinnati, OH
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

I would highly recommend staying at the Holiday Inn Express Custer for your road trip to South Dakota's Black Hills. The location was great for exploring Custer State Park, Jewel Cave, and Mt. Rushmore and cheaper than the hotels in Rapid City. This is a newer facility with your standard HIE format, including free wi-fi and the standard continental breakfast... More

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charlotte, NC
Top Contributor
66 reviews 66 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pros: convenient location, large rooms, clean Cons: rooms and common area reek of air freshener, noisy road out front This is a typical HIE except for the fact that every part of the hotel smells so strongly of cleaner or air freshener that it made me sick. The rooms were nice and large and the breakfast was fine. The location... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for taking time to write a review for our hotel. I am sorry about the strong air fresh scent. I will make sure to address that with our housekeeping staff. I am glad you enjoyed the area and thank you again for staying with us. More

So Cal
Top Contributor
132 reviews 132 reviews
73 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a typical Holiday Inn in terms of rooms, breakfast, upkeep, etc. The front desk staff in particular were great. During our 2 week, four state trip, this was the nicest room we had in a hotel. Everything you want to see in the northeastern part of South Dakota is convenient to Custer. I consider it to be a... More

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such a nice review. We are glad you enjoyed us so much. I will also make sure to show this review to our staff. Custer is a nice location to so many of the great spots in the Hills. We hope to see you again soon. More

Mission, South Dakota
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay. Warm inviting lobby with a fireplace, tv, comfortable seating and a fabulous buffet breakfast. Free WIFI in room, very clean and modern room and building,swimming pool,hot tub, laundry machines on each floor,convenient to everything .Quiet too. You couldn't ask for more at this price and location.

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for taking time to write a review about our hotel. I am so glad you enjoyed your stay & loved our hotel. Thank you & hope to see you again soon. More

Ashford, United Kingdom
Top Contributor
77 reviews 77 reviews
51 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

I am sitting in our suite and writing this review. Why don't I get a life and get out into the fabulous Black Hills of Dakota? Answer - 3 to 5 inches of snow has fallen overnight and the temperature has plummeted from 90F three days ago to 30F this morning. Guess we will just have to use the pool,... More

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walsall
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

All you need for a fair price. Good position within walking distance of bars and restaurants. Good complimentary breakfast. And a pool and gym available. Custer state park near by,MT Rushmore and Crazy horse close.

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Its great to hear you enjoyed our hotel & the breakfast. We are nice walking distance to restaurants & near by shops. Thank you again for taking time to review our hotel. Hope to see you again soon. More

Denver, Colorado
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Made this our home base as we visited Attractions within a short drive. Complete hotel area is above standard, great host. Drawback is the Wi-Fi is very weak in rooms, so no online time......BUT, this was a good thing as more time visiting the area....

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you made Custer, Holiday Inn Express your home base while you were visiting the hills. I am sorry about the weak Wi-Fi in the rooms & will be looking into that, we appreciate your feed back. Thank you again for staying and writing a review for us. More

Senior Contributor
41 reviews 41 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a newer hotel so the rooms were very clean and comfortable. Loved the sitting area behind the hotel. The view and waterfall made it very enjoyable. The breakfast room was huge as well as the lobby of the hotel. Check in was a little bit of a problem as I had booked 2 rooms under my name and... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

I am so glad you enjoyed the sitting area in the back of the hotel. The waterfall really is relaxing and nice. Custer is a nice spot and so close to many of the major attraction. I apologize about the trouble you had checking in and will make sure our desk clerks know how to handle this in the future.... More

Trinidad, Colorado
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This Holiday Inn is completely clean. My wife didn't even wear flip-flops in the room. The bed and pillows were great. The grounds are just amazing, with the most ambitious fountain and waterfall I've ever seen. I would absolutely stay here again!

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such nice review of our hotel. I am glad you enjoyed your stay & we hope you stay with us again in the future. More

Berryville, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have stayed in Holiday Inns before and been happy. This one left a lot to be desired. The only good thing was the staff. Very friendly and helpful. Three of us stayed in a very small room and beds looked not queen size. No exhaust system in bathroom. There was a small breakfast bar. No dining for lunch or... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We want to thank you for your comments and for staying at our hotel. We are a Holiday Inn Express & do not have a restaurant for lunch or dinner. Our full service brand the Holiday Inn does have a restaurant, however we do have many restaurants downtown & many within walking distance from our hotel. More

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Additional Information about Holiday Inn Express Custer

Address: 433 West Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express

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