We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Custer hotels

Holiday Inn Express Custer

2.5 of 5 Hotel   |   433 West Mount Rushmore Road, Custer, SD 57730
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Custer to your Saves list
Holiday Inn Express Custer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #4 of 19 hotels in Custer
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
TravelingLague Agoura
  • Overview
  • Reviews (296)
  • Photos (79)
  • Amenities
  • Room tips (66)
  • Location
  • More
Write a Review

296 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Hotel is very pretty. But the amount of time spent keeping things clean is next to nothing. The dust along the edges of beds was amazing. Tables on outdoor patio had dried up coffee and crumbs from breakfast still on them at 5 pm. The balcony was covered in dead bugs. Worst of all, one evening a little boy threw... More

Was this review helpful? Yes
Cold Spring, Minnesota
Top Contributor
55 reviews 55 reviews
48 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had made my reservations well in advance of my stay. I requested the lowest floor possible and ended up on the third floor. My check in was fast and efficient and the staff was excellent. My room was spacious and clean for the most part. One problem was that the drain in the sink did not work and it... More

Was this review helpful? Yes
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the hi express in Custer for 4 nights while on a family vacation. It is a 30 minute drive to Keystone and Mt Rushmore, each way. Close if you visit Custer state park and Crazy horse. I think it would have been better to stay in Hill city as it has a better location. Now about this... More

Was this review helpful? Yes 5
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you for staying at our hotel and taking time to review us. I am sorry there were not more breakfast options, that is something we can look into. We have recently had our maintenance staff spray for these small black beetles. The suites are a very nice size for larger families or families with teenagers. Thank you again for... More

Bern, Switzerland
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent stay, friendly and helpful staff, comfortable beds and spotlessly clean room/bathroom. The breakfast also offers an extensive selection. There were a few things that bothered me though. Holiday Inn prides itself as an environmentally friendly hotel, urging guests on a piece of paper in the bathroom to keep on reusing the towels in order to save water and energy.... More

Was this review helpful? Yes
Oregon, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Have always been very happy with holiday inn expresses and this was no exception. Seemed pricier than other holiday inn expresses at $169 per night for a basic room, but was comparable to other hotels in the area. They do allow smoking on the back patio which I thought was unusual for a smoke free facility. Problem with this was... More

Was this review helpful? Yes
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here as a family of 5. Hotel was very pretty inside, clean and comfortable beds. Breakfast was great and constantly restocked. We enjoyed the pool and the patio outside. There are pretty views from the dining area and the pool. Our room also faced the rear of the hotel whig was a really pretty mountain side. I am picky... More

Was this review helpful? Yes 1
Top Contributor
85 reviews 85 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great choice for families. Our room was quiet, breakfast was always busy but the ladies worked very hard to keep things full. I especially enjoyed the sitting area outside. We took our breakfast out there every morning to get a break from the breakfast crowd. Custer is located close to most places you would want to visit.

Was this review helpful? Yes
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for larger families to stay! Good food for breakfast and helpful staff. Worth coming back to. A little far from the sights but close to Custer state park. Right on the main drag between lots of other hotels. Nice backyard to eat breakfast in (but needs to be weeded or trimmed).

Was this review helpful? Yes
Santa Barbara, California
Top Contributor
200 reviews 200 reviews
57 hotel reviews
139 helpful votes 139 helpful votes
2 of 5 stars Reviewed 2 weeks ago

STOP! Don’t even think about this place if you want it quiet. It is considered a “family motel” so there are small children screaming and running all over the place. The feel of this motel is very nice the minute you enter with a log and rustic wilderness touch. The backside has a lovely huge rock waterfall overlooking a nice... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Custer, responded to this review

Dear Gypsies-on-the-go, Thank you for your stay and leaving us a review. We appreciate your kind words regarding our friendly and helpful staff. However, we regret your stay was negatively affected by the noise challenges you encountered during your stay. We understand the importance of a good night's sleep and we assure you these comments will be reviewed and shared... More

Evansville, Indiana
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Friendly staff, clean rooms, and nice pool for the kids. Very close to several activities. It appeared to be a fairly new hotel. Very large breakfast area and the attendant kept everything filled up during a very busy breakfast.

Was this review helpful? Yes
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you enjoyed our hotel and the breakfast area. I will make sure I tell our breakfast staff how much you enjoyed it. Breakfast is a busy time and they work so hard to keep it full and restocked. Thank you again for staying and writing a review for us. More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Custer, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Custer? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Custer

Address: 433 West Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Travelocity, Orbitz, Tingo, Agoda, Hotels.com, Priceline and Venere so you can book your Holiday Inn Express Custer reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express

79 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (54)
Dining (9)
Bathroom (2)
Room/suite (10)
Hotel & grounds (7)
View from room (1)
Pool/beach area (2)
Other (23)

Management photos: Courtesy of the property manager

All management photos (26)
Room/suite (9)
Bathroom (2)
Hotel & grounds (5)
Pool/beach area (2)
Dining (2)
Other (6)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Custer #5 Family Hotel in Custer
Hotel Class
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 
Number of rooms

See which rooms travelers prefer