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Holiday Inn Express Custer

#3 of 19 Hotels in Custer
Certificate of Excellence
2.5 of 5
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433 West Mount Rushmore Road, Custer, SD 57730
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Holiday Inn Express Custer
Best prices for: 1 room 1 guest
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Ranked #3 of 19 Hotels in Custer
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Catherine D Denver, Colorado
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348 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
89 reviews 89 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Custer, SD hosted 50 Teslas for a road rally. The Holiday Inn Express had installed two Tesla level 2 chargers. There were lots of other chargers set up around town like at the Chamber of Commerce and at the Flintstone Campgrounds across the street from the Holiday Inn Express. This a a fairly new hotel and is well appointed for... More 

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Westerly, Rhode Island, United States
Top Contributor
110 reviews 110 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a nice, clean, new hotel. The staff is friendly, the rooms nicely appointed, and the location convenient. The breakfast left a little to be desired, although the cinnamon buns were a very nice touch. Honestly, this hotel is a 4.5 because of the breakfast, but since the help is so friendly I gave it the extra 0.5!

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were able to steal a weekend away together without our four children, and our entire stay in Custer was wonderful. The hotel is clean, newly renovated (beautiful!) and staffed with the most gracious and helpful staff all-around. We will stay here again.

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here the week before memorial day weekend so it wasn't too busy. The hotel has a beautiful lobby with a south Dakota feel. Very clean, friendly staff, nice views and centrally located to many attractions in this area. I would highly recommend this hotel.

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Kim R, Manager at Holiday Inn Express Custer, responded to this review

Terrific! This is wonderful to hear. Thank you so much for staying & taking time to write a review. We hope to see you sometime again soon. More 

Lincoln, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a fantastic place to stay if you're going to see the Mt. Rushmore, Crazy Horse and Custer State park. The suite was just what we needed for our family and couldn't find a room like this anywhere else in the town! They have a wonderful great room for their free breakfast buffet with a lovely view. We were... More 

Was this review helpful? Yes 2
Kim R, Manager at Holiday Inn Express Custer, responded to this review

That's great! Thank you so much for reviewing our hotel. Our Corner suites are very popular & I'm so glad it was a good fit for your family. I will make sure to share this review with the rest of our staff. Thank you again for staying, we hope to see you again! More 

oregon
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleased to have happened upon this hotel. While it is eight years old, it is only open six months a year, which lends itself to a new hotel feel. I arrived without prior booking and was well accommodated as breakfast is included as well as free wifi. Based on the age of the other lodging, if you're in the... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you very much for staying with us and taking time to write such a nice review. We are glad you enjoyed the breakfast & the free WiFi. Thank you again for staying! More 

Trenton, MI
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We, along with several others, were staying here for a wedding being held in Custer State Park. It was clear that customer service was a top priority for the entire staff. The general manager, Kim, was very accommodating, friendly, and made sure our stay was everything we hoped. It seemed like every time we turned around, we saw Kim working... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you very much for staying with us and for taking the time to write such a wonderful review for our hotel & staff. Customer service is very important to us and I will make sure to share your review with all of our staff. Thank you again for staying with us! More 

Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is a fairly recently constructed property and it is in good shape. The room was large and comfortable. There is a very large, pleasant breakfast area with big windows and vaulted ceilings. The breakfast is the usual HI Express fare. Enjoyed everything except like many of these properties, noise carries through the hallways and from room to room. Even... More 

Was this review helpful? Yes 4
Surprise, Arizona
Top Contributor
53 reviews 53 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 9, 2014

We really enjoyed this HIE. We were on the road having visited Custer’s battleground and other highlights of Wyoming and planning to visit Mt. Rushmore the next day. The front desk staff was friendly and informative. The hotel appears to be quite new and our room was very clean. We appreciated, as always, that pets are not allowed. The lobby... More 

Was this review helpful? Yes 1
Imperial, Nebraska
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 2, 2014

Stayed at the HIE in Custer this fall after the primary tourist season was over. The room was very clean and the bed was comfortable. The hotel has a very nice outdoor sitting area with views of the lawn and a rocky area. Sometimes deer will come down into town and this lawn and graze in the evenings, but we... More 

Was this review helpful? Yes 4
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such a nice review of our hotel. The shoulder season is always nice. We are glad you enjoyed the area and thank you for staying with us. More 

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