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All 19 Custer hotels

Holiday Inn Express Custer

2.5 of 5 Hotel   |   433 West Mount Rushmore Road, Custer, SD 57730
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Ranked #4 of 19 Hotels in Custer
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
GaryvM Acworth, Georgia
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332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Acworth, Georgia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed here as a "last minute", 2-night stay during our vacation, when we got the weather forecast for cold temperatures and possibilities of snow (we were camping in a pop-up). Fortunately, they had a suite available for 2 nights, which we gladly took. The suite was plenty big for us (there are 6 of us) and... More

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are so glad you enjoyed your "last minute" stop with us at the Holiday Inn Express. Custer is a nice location to so many attractions & some very nice restaurants. Thank you so much for staying with us and taking time to write a review for us. More

Peoria, Illinois
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a full day of viewing Mt. Rushmore, and other points of interest, we ended up needing three rooms for a good rest to start afresh on our family vacation. Mr. D at the front desk was very courteous and helpful in getting our rooms situated together and answering our questions about the area. Breakfast was nice and the view... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such a nice review of our hotel. I will share these comments with Mr. D (Daryl) on our front desk, he is great with our guests. We are glad you enjoyed your time with us and hope to see you again in the future. More

Toronto
Top Contributor
209 reviews 209 reviews
173 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights just before the hotel was closing for the season. That may explain why our room was not made up one day and not made up until after noon another day. No complaints though as Kim arrived immediately with towels when we called and then reduced our bill without asking. Great service recovery, Kim. We... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We really value customer service & thank you so much for such a nice review. I am again very sorry about the housekeeping missing your room one day. I am glad were still able to take care of your needs & that you overall enjoyed your stay with us. Thank you again for staying. More

Redlands, California
Top Contributor
221 reviews 221 reviews
43 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights in Custer, one at the Bavarian Inn and the other at the Holiday Inn (because the Bavarian Inn was booked the second night). The Holiday Inn was $40 more expensive. The Holiday Inn was larger, both in the room and bathroom, and was a little nicer. I'm usually not a fan of the morning breakfasts -... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

I am so glad you decided to come back for breakfast after your morning in the park. I think the biscuits and gravy are my favorite. Thank you so much for staying with us and taking time to write a review. More

Rochester Hills, Michigan
Top Contributor
67 reviews 67 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

After this trip, I think that we will start looking first at Holiday Inn Express hotels as opposed to Hampton Inns, and this property is one of the reasons why. It had more of an upscale feel than the typical Hamptons, had better bedding, and a better breakfast selection (the warm cinnamon rolls especially!). The room had a comfortable easy... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Wow! Thank you so much for a wonderful review. We are so glad you enjoyed our Holiday Inn Express so much & hope to see you again soon. More

Fort Collins, Colorado
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a very enjoyable one night stay here this past weekend. Our balcony room facing the front this time of year was sunnier than the back side which was very nice in the morning with coffee and paper! A suggestion for breakfast...invest in better plastic wear. The spoons had sharp edges and the forks barely worked. The breakfast space is... More

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for staying and writing a review for our hotel. The front facing balconies are nice to sit & watch the cars go by enjoy the morning sunshine. Thank you for your suggestions in breakfast for the silverware, I think that is something we need to look into. Thank you again for staying with us in Custer. More

Fairfield, OH
Top Contributor
151 reviews 151 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent two nights at this hotel and found it to suit our needs very well. The hotel was in a good location for us to experience Custer State Park, Jewel Cave, Crazy Horse, Wind Cave National Park, and the Mammoth Site. The hotel was attractive inside and out. We experienced no issues with housekeeping. The room... More

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Stockton On Tees
Top Contributor
54 reviews 54 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in the centre of Custer and is your typical American style hotel with friendly and efficient staff. Our room was on the 3rd floor with 2 queen beds, very bright and new décor and all the usual facilities such as coffee making, toiletries etc. The room was spacious and spotlessly clean with the usual AC machine mounted... More

Was this review helpful? Yes 1
Cincinnati, OH
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I would highly recommend staying at the Holiday Inn Express Custer for your road trip to South Dakota's Black Hills. The location was great for exploring Custer State Park, Jewel Cave, and Mt. Rushmore and cheaper than the hotels in Rapid City. This is a newer facility with your standard HIE format, including free wi-fi and the standard continental breakfast... More

Was this review helpful? Yes
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

That's great! We are so glad you had a such a nice time at our hotel. Thank you for taking time to write a review for us. Custer is a very nice location to so many great attractions in the Black Hills. I will also be sharing your review with our staff, its great to get such nice feedback. Thank... More

charlotte, NC
Top Contributor
66 reviews 66 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: convenient location, large rooms, clean Cons: rooms and common area reek of air freshener, noisy road out front This is a typical HIE except for the fact that every part of the hotel smells so strongly of cleaner or air freshener that it made me sick. The rooms were nice and large and the breakfast was fine. The location... More

Was this review helpful? Yes
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for taking time to write a review for our hotel. I am sorry about the strong air fresh scent. I will make sure to address that with our housekeeping staff. I am glad you enjoyed the area and thank you again for staying with us. More

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Additional Information about Holiday Inn Express Custer

Address: 433 West Mount Rushmore Road, Custer, SD 57730
Phone Number:
Location: United States > South Dakota > Custer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express

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