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Holiday Inn Express Custer

#4 of 19 Hotels in Custer
Certificate of Excellence
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433 West Mount Rushmore Road, Custer, SD 57730
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Holiday Inn Express Custer
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Level Contributor
323 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice property, very inviting from outside and the lobby welcomes you. The rooms are nice size and has a table with 2 chairs and another chair with ottoman in corner. The bed was comfortable with great sheets and plush duvet. The tub was good size , not like most hotels, the towels were soft and absorbant. Bathroom had two drawbacks:... More 

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Poplar Bluff, Missouri
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Fantastic holiday inn express. It has a beautiful back patio with a water feature, nice pool/hot tub and a nice gym. The front desk staff were great. Breakfast was also good but like all other hie. Nothing but good things to say. We will stay here the next time we come to the black hills.

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West Henrietta, New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is conveniently located just on the outskirts of town on the main street. It is new and very well maintained. Some of the rooms have balconies off the back as well if you can snag one of those. The hotel is well off the road, but I would imagine a room in back would be better once it... More 

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San Diego, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Standard Holiday Inn Express but this one is fairly new and in very good condition. Beds and pillows are decent. If you are a bed snob (like me), you will find the beds a bit firm, pillows are both firm and soft (and labeled as such). Breakfast is good, decent variety and is included but can feel limited after more... More 

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Wyoming, Michigan
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family of six stayed in a suite (2 queens and a pullout) in this mid-sized Holiday Inn Express for four nights. Staff was super helpful with any questions. Breakfast was standard hotel fare, but it was filling and the eating area was kept clean and well stocked. It was lovely to eat out on the patio in the sunshine... More 

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Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Sounds like you had a nice time. That's great & we were glad you enjoyed our hotel. Pizza in the great room while watching a soccer game sounds fun, glad you enjoyed your time here. Thank you for staying & choosing our hotel. More 

Minnesota
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I wasn't sure where to stay in the Black Hills area, but Custer turned out to be a good base for our family. It is close to many attractions, and not a far drive to Rapid City, Hill City, Keystone, and Hot Springs. Custer has many great places to eat, and little stores to shop. The Holiday Inn is probably... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Custer is nice location & close to so many of the attractions. We are glad you enjoyed your stay in the Black Hills & enjoyed our hotel. Thank you for taking time to write a review & for staying with us. More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Date of visit: 6/26/15. Tip: call the local number for availability if arriving within 24 hours. We arrived at 6 pm after finding out our other reservations didn't suit. Axel behind the counter welcomed U.S. and took our request for a quiet room. This was one of the best stops on our 3-week American west visit. The room was clean... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

What a great review! Thank you! Three week American West Visit sounds wonderful! I am so glad you enjoyed your stay & that Axel was able to fill your request for a quite room. Thank you for staying & thank you for choosing our hotel. More 

Colorado
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited Custer to do all of the touristy things located in the Black Hills on a road trip. The extended suite we stayed in was a very good size for 3 adults and 2 children; it had a balcony with a lovely view of the mountain side and waterfall. The beds and pillows were comfortable. We brought along our... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Wonderful! Thank you for such a nice review. We are glad you enjoyed the "adult only" swim time. Thank you for telling us about the trouble you had with the towels, we will make sure to remind housekeeping that when there are 5 people they should be leaving more towels. Thank you again for staying & we hope to see... More 

Sheffield, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The room was very clean and comfortable, loved the balcony,we sat out most mornings before breakfast and in the evenings on our return very relaxing. The breakfast had a good variety hot and cold foods, which kept us going all day.

Was this review helpful? Yes
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

This is great! We are glad you enjoyed the balcony & our continental breakfast in the mornings. Thank you for taking time to write review & for staying with us. More 

Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent Holiday Inn Express in Custer, SD. The room was clean and spacious. It is much closer to Mount Rushmore and Custer State Park than the hotels in Rapid City. It also has a beautiful patio in the back of the hotel and some open space. The breakfast was good and the room was large enough to... More 

Was this review helpful? Yes 1
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you enjoyed your stay & hope to see you again. Thank you! More 

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