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Comfort Inn Real San Miguel

Final Alameda Roosevelt y Ca a la Union | Esquina Opuesta, San Miguel, El Salvador
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Comfort Inn Real San Miguel
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Comfort Inn Real San Miguel
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40 reviews from our community

Traveler rating
    15
    17
    6
    0
    2
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3
4
6
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Top Contributor
281 reviews 281 reviews
78 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After experiencing some great hotels whilst travelling through Central America, we arrived here and we're a tad disappointed. The hotel is OK but nothing out of the ordinary. It is clean, check in was fine, the lift was out of order and we had a second floor room! Room is modern but quite basic, with no frills. It had a... More 

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Hampshire
Top Contributor
239 reviews 239 reviews
102 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed March 28, 2015

It's pretty basic but it's clean and comfortable. Air-con was very noisy and room had few facilities and was very dingy and smaller than most. Staff were very helpful but had little to no English. Restaurant food was good, so long as you could translate the menu. Not a particularly nice area around. There is a shopping centre close by... More 

Was this review helpful? Yes 1
Puerto Rico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Comfort Inn San Miguel is very clean, very good services of the staff, especially of Fatima. Excellent breakfast but not too much variety in the restaurant and foods prices are high. In the rooms are missing, long mirror drawers, refrigerator and microwave, otherwise, the hotel is very clean and has very good service.

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Carlos L, Manager at Comfort Inn Real San Miguel, responded to this review
Google Translation

Estimado huésped: Gracias por su comentario sobre su reciente estadía en Hotel Comfort Inn Real San Miguel. Es grato saber... More 

Quetzaltenango, Guatemala
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

I was there just over two months for work and simply the experience was excellent. All the staff are friendly and polite, especially the front desk staff (Cindy, Helen, Mauricio). The rooms are clean and comfortable, and the restaurant food is very good. All this makes one feel at home despite not being in it and that is appreciated.

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Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear guest: Thank you very much for the time you took to write about your experience at Hotel Comfort Inn Real San Miguel. It’s nice to know that you enjoyed the service provided by our staff, the breakfast and other services of our hotel. We will be very pleased of having you again with us in a near future. Sincerely,... More 

Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

The hotel was very good in several ways, the breakfast is very complete, it has pool, and gym, the minibar remains open late. Specially the hotel personal were very kindly telling some names, Cindy, Helen and the minibar personal.

Was this review helpful? Yes 1
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear guest: I want to thank you for sharing the positive experience you had at Hotel Comfort Inn Real San Miguel. We will be really glad of having you again with us in your next trip. Sincerely, Carlos López General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

I truly enjoyed my stay at this hotel. The staff is extremely polite and always willing to accommodate. I would def come back and stay not only 3 nights but the entire trip. Location is great especially if you have kids. The major mall is right across the street. I loved the fact they always have security and the food.......wOW... More 

Was this review helpful? Yes 2
Carlos L, Manager at Comfort Inn Real San Miguel, responded to this review

Thank you very much for taking the time to write about your experience at our hotel. It`s nice to know that you enjoy our delicious breakfast, the convenience location to the mall and service. It will be really a pleasure to serve you again. Sincerely, Carlos Lopez Manager More 

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 11, 2014

San Miguel is a poverty stricken area, with this in mind it is a luxury hotel. In the US it would be considered adverage. Clean rooms, air conditioners work but struggle to keep up with the 102 degree weather. Small clean bathrooms with small shower stalls. No chest of draws for clothes and few hangers only a desk. Beds were... More 

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Carlos L, Gerente at Comfort Inn Real San Miguel, responded to this review

Good afternoon! Thank you for taking the time to write about your experience at Hotel Comfort Inn Real San Miguel and have been the hotel of choice when visiting San Miguel For us it is very important to know the areas where we can improve in order to take them in consideration in our innovation process. Thank you very much... More 

San Salvador, El Salvador
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 27, 2014

I stayed in this hotel for business travel and found it very comfortable and safe. Room was clean, but the AC was a little noisy. Got very good wifi internet, not a variety of food menu, but tasty. Very friendly staff.

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Carlos L, Gerente at Comfort Inn Real San Miguel, responded to this review

Good afternoon! Thank you very much for the time you took to write about your experience at our hotel when visiting San Miguel. It's nice to know that you felt comfortable and safe. Regarding the variety of food menu, I want to inform you that we are working in update it and very soon we will have two menus: International... More 

San Salvador, El Salvador
2 reviews
5 of 5 stars Reviewed January 20, 2014

I used to travel to San Miguel and this hotel is by far my best option. the staff is friendly and helpful and the rooms are comfortable and clean, there was upgraded recently. The Wi Fi is fast and free. There are coin washer and dryer. In the room you have iron and hair dryer. The breakfast is a buffet... More 

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San Salvador
1 review
5 of 5 stars Reviewed November 19, 2013

I stayed at this hotel yesterday, and i liked the size of the bed (single room ), it has iron and hair dryer (very necessary), i order food on room service and it was delicious!, the staff was very friendly. I recomend it if you have to stay some days in San Miguel.

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Juan F, Manager at Comfort Inn Real San Miguel, responded to this review

Dear Mr. Is a pleasure to greet you and say thank you for havin your time to write your comments about our Hotel Rooms, Beds, Iron, Room Service. We are going to continue working to mantein the level service for your and our other guest future stayed Best regards Juan Franco More 

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