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Comfort Inn Real San Miguel

Final Alameda Roosevelt y Ca a la Union | Esquina Opuesta, San Miguel, El Salvador
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1 room 1 adult
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Comfort Inn Real San Miguel
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71 Reviews from our TripAdvisor Community

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Austin, Texas
2 reviews
4 of 5 stars Reviewed November 29, 2015 via mobile

From the girl that made my reservation (Jesssica)to the guys that do the housekeeping, everyone in this hotel is very friendly and profesional. The girls and the guy of the front desk are always ready to answer questions and always show high level of profesionalism. Housekeeping is great in this hotel, they made sure the hotel is always clean. The... More 

Helpful?
Thank Andres V
San Miguel, El Salvador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

Up front: If you need to visit the San Miguel area for business or pleasure, Comfort Inn Real is the ONLY choice. During my six-month stay in El Salvador I spent the majority of my nights in this hotel. Hotel security staff work 24 hours a day, 7 days a week. The building itself is only accessible by guests with... More 

Helpful?
1 Thank D A
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 13, 2015 via mobile

First at all the hotel located in El Salvador's fourth largest city. You cannot measure things the same way like you do in U.S. or in EUROPE. I'm actually was thrilled to find this place and I was excepting worst. Saying this the hotel have nothing special and really basic, but with local measurements it's great. Rooms were clean, mattress,... More 

Helpful?
Thank Tamas D
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Guest, I want to thank you for having stayed with us in your last trip to San Miguel and for your feedback regarding your experience, for us is very important to know the feeling of our guest and identify areas we need to improve. It will be really a pleasure to have you again with us. Sincerely, Carlos More 

1 review
4 of 5 stars Reviewed September 10, 2015

The staff is very friendly, polite and helpful. The breakfast had a lot of options to pick from and was very good in taste. The room was comfortable to be in and the bed was very comfortable as I like to sleep on a firm bed, not too soft. The location is very convenient too as you can navigate either... More 

Helpful?
Thank Juan L
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Juan, Thank you very much for sharing your experience about your stays at our hotel. It´s nice to read that you got a good service, enjoyed the breakfast and got a good rest. It will be really a pleasure to have you again with us. Sincerely, Carlos López More 

San Miguel Department, El Salvador
1 review
4 of 5 stars Reviewed September 1, 2015

It is a nice place to rest and have a good time. The rooms are medium size, comfortable. Nice service beging with the parking and lobby until the room, it has a diversity of food with an excellent tasty.

Helpful?
Thank Erick H
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Erick, Thank you very much for the time you took in writing about our hotel. It´s nice to know you had a good rest, a good time and enjoyed our food. We hope to see you soon! Sincerely, Carlos More 

Level Contributor
6 reviews
3 of 5 stars Reviewed June 28, 2015

I stayed from June 9th to June 18th. I would like to point out that the staff was friendly and courteous. However the beds were super hard, the pillows were over stuffed. The room service was good, the food could use some improvements. I ordered the filet mignon and it was horrible, they poured some sort of thick gravy on... More 

Helpful?
Thank Tony J
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Guest, We really appreciate the time you took in writing about your experience at our hotel. It´s nice to know that you got a good service from our staff, liked the breakfast and the room service. Regarding your suggestions, we are working to improve them and have already taken action in fixing the washer machine and our chef has... More 

Mexicano en El Salvador
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

Comfortable room. Small. Very nice and helpful staff. Very well located. There's not much to see because is a small town and you won't find more hotels. This would be the best option. I think is expensive for what it offers and where is located but there are not many options.

Helpful?
Thank chachomarcos
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 18, 2015 via mobile

I stayed for 1 night, completely low quality room for the price, at least needs a rugbat the room to feel it comfy, but i honestly dont recomend it, bad internet conection, the breakfast was ok, but it can be better, at the price for $117 per night... Not even for a bussines purpose worth it...

Helpful?
Thank Enrique F
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Guest, Thank you very much for having stayed with us and for your feedback. I take advantage to let you know that we have been working in new changes at our hotel, like: new air-conditioning, breakfast variety and in the coming month new menus for our bar and restaurant. We would like to have the opportunity of being the... More 

Derby, United Kingdom
Level Contributor
494 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
3 of 5 stars Reviewed April 30, 2015

After experiencing some great hotels whilst travelling through Central America, we arrived here and we're a tad disappointed. The hotel is OK but nothing out of the ordinary. It is clean, check in was fine, the lift was out of order and we had a second floor room! Room is modern but quite basic, with no frills. It had a... More 

Helpful?
Thank Honisoiquimalypense
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Guest, thank you very much for having taken the time to write about your experience at our hotel. We have already considered to have adequate music sound level at our bar. It will be a pleasure to have you again with us and enjoy of our new Mexican menu that we are launching this month. Sincerely, Carlos López General... More 

Hampshire
Level Contributor
268 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed March 28, 2015

It's pretty basic but it's clean and comfortable. Air-con was very noisy and room had few facilities and was very dingy and smaller than most. Staff were very helpful but had little to no English. Restaurant food was good, so long as you could translate the menu. Not a particularly nice area around. There is a shopping centre close by... More 

Helpful?
1 Thank LoneBrit
Carlos L, General Manager at Comfort Inn Real San Miguel, responded to this review

Dear Guest, thank you very much for having taken the time to write about your experience at our hotel. Nice to know that you liked our food and also that our staff was helpful. We are continuously working in improving all our services, at the moment we are about launching our new menus for the Bar and Restaurant. It will... More 

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