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Omni Riverfront Hotel

Certificate of Excellence
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701 Convention Center Blvd., New Orleans, LA 70130 (Formerly Wyndham Riverfront New Orleans)
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Omni Riverfront Hotel
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174 Reviews from our TripAdvisor Community

Traveler rating
    103
    40
    22
    8
    1
See reviews for
26
57
6
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Hotel is very nice. Loved my room. I had a cold and needed a Hot Toddy and Bartender made it just like I wanted it. If there is anything needed that was not provided, front desk is always willing to please. They were all very friendly and chatty. Hotel is close to the Riverwalk Outlet Mall, the Trolly toward French... More 

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Zanesville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everyone at the hotel was so friendly. Everyday each person was always smiling and gave us a pleasant greeting. Everyone was very helpful and patient with our questions about places to visit. Loved our waiter for breakfast at the Bistro! He was great with his recommendations and was kind of enough to take a photo of my friend and I.... More 

Review collected in partnership with Omni Hotels & Resorts

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Buffalo, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel. Very clean and staff was friendly. With the minor set back of having to wait for a room to become available without given an eta, The stay was nice. I was accomodated within 15 minutes

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

Thank you for providing us with feedback in regards to your most recent stay. I am glad that we were able to accommodate you within 15 minutes. Again thank you for your most recent review and we look forward to welcoming you back. More 

Washington DC, District of Columbia
Top Contributor
144 reviews 144 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Leisure trip to NOLA to visit a friend. Omni was the perfect choice. My only other experience with Omni was in SATX in 2013. This property rocks! Yes, they were doing reno in the lobby--okay. And yes, they were doing some maintenance in the entrance--okay. Glad to see that management is actually maintaining the property--how many places have you been... More 

Was this review helpful? Yes
Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

Thank you for your most recent review on Trip Advisor. I am pleased to hear that our service provided to you was excellent. Thank you so much for recommending the property to the public and for the great staff comments. We look forward to welcoming you back in the future. More 

Lake Charles, Louisiana
Top Contributor
86 reviews 86 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the time we pulled the car in & pulled out 4 days later, we were so pampered we felt like the only ones in the hotel. They were on top of every detail. Omni Riverfront will be my go to hotel from this day forward while in New Orleans. Thank you so much Precious @ the front desk &... More 

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Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

Thank you for the outstanding remarks on your most recent stay with the Omni Riverfront Hotel. We firmly believe that all guest are part of our family and I am very honored to read that the staff did an excellent job at delivering that experience to you. I will personally make sure that Precious and Ren get recognized for their... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Omni Riverfront is such a phenomenal establishment that my only gripe (if it can even be called that) was in the scarcity of the Bistro and in-room menu options. Our stay was absolutely wonderful. I was especially impressed with all of the staff. From the very first phone call by the concierge the day before our arrival (very nice touch... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

It is with great joy to read the details of your survey. Our associates pride themselves in delivering excellent customer service. Its great that your children had the opportunity to visit the Aquarium and the children's museum here in New Orleans. I will be more than glad to pass along the great staff comments to the proper departments so that... More 

Redding, CA
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Loved staying at this hotel. The front desk, concierge, bell staff and room service people were so accomodating. They had a proper gym, nice pool, great security, I was beyond impressed. Usually staying at hotels, the bedspread is never warm enough. My body runs colder, so even in warmer climates it's no fun. But, they had layers so you could... More 

Was this review helpful? Yes
Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

Our associates pride themselves in delivering excellent service to all Omni guest and I am pleased to hear that they have made your stay memorable! Its great to hear that you enjoyed our warm soft bedding. Thank you so much for your feedback. We look forward to welcoming you back. More 

Navarre, FL
2 reviews
4 of 5 stars Reviewed 1 week ago

Excellent facilities! Should have a sign at street level to help customers locate it since the entrance is recessed from curbside. My wife and I and our grown kids were in town from Florida and Texas for a wedding. We requested the desk clerk have a taxi waiting for us 30 minutes before the wedding start time. We only needed... More 

Was this review helpful? Yes
Janet O, Executive Assistant at Omni Riverfront Hotel, responded to this review

First of all I would like to apologize deeply for making you late to your wife's brothers wedding we should have been more careful, please rest assured that this issue will be bought up to the manager's attention so that this type of mistake does not happen again. I am glad to hear that your trip to Nola was incredible,... More 

manchester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for three nights. Wonderful service staff were attentive and rooms spacious. Only quibble is wifi is charged but otherwise brilliant very clean. Near to all amenities and restaurant bourbon St ten min walk

Was this review helpful? Yes
Ramon R, General Manager at Omni Riverfront Hotel, responded to this review

Thank you for taking the time to post a review. I am happy to hear that the team took great care of you! We hope to welcome you back soon! More 

Kankakee, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We selected the Omni Riverfront Hotel in New Orleans mostly for it's location - the proximity to the French Quarter, Riverwalk, Harrah's Casino, and shopping. It is a renovated hotel with lovely appointments and I appreciated the superb service from everyone!!! My only disappointment was the terrible WIFI...

Was this review helpful? Yes
Ramon R, General Manager at Omni Riverfront Hotel, responded to this review

Thank you for your feedback! I am delighted to hear that you joined us for such a special occasion. Congratulations. I have shared your kind words with our team. I would like to add that we have already begun the process of making the necessary improvements, long overdue, to our wireless internet. Thank you once again. We hope to welcome... More 

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