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Ambassador Hotel

3.0 of 5 535 Tchoupitoulas Street, New Orleans, LA 70130
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Ambassador Hotel
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Ambassador Hotel
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436 reviews from our community

Traveler rating
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    65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lawrence, Kansas
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

As you can see from the location, you're not in the HEART of everything, but if you don't mind a walk (and you could use it after some of the delicious food...), this location is perfect. We had a unique room that didn't have windows. That was ok, we only used it to sleep anyway. If you're driving in, realize... More 

Was this review helpful? Yes
Steve H, Manager at Ambassador Hotel, responded to this review

Hey, Blake, thanks for taking the time to leave this great feedback! I'm really glad to hear that you enjoyed your stay, and we'd be more than happy to welcome you back for another anytime. It sounds like you your trip to Nola was a success, which is exactly what we like to hear. All the best, and happy holidays.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

I WOULD stay here again. (Long review) Room 201 was nicely renovated, clean as well as some historic charm left. The staff was extremely friendly. Continental breakfast was exactly what you would expect and fresh. The hotel is under renovation, and while the first impression view at the front desk was not great, I had absolutely no issues with my... More 

Was this review helpful? Yes
Steve H, Manager at Ambassador Hotel, responded to this review

Hey there, thanks for taking the time to leave this awesome feedback! It sounds like you really appreciate a little historic charm -- that's definitely what we love to hear. So glad you enjoyed everything from the decor and location to the friendly staff and renovated room. We really appreciate your compliments and would love to hear your impressions on... More 

New Orleans
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I sincerely want to give this hotel a better than average rating. Had I known about their MAJOR renovations, I would not have stayed here. The staff, however, deserves a SUPERIOR rating. Everyone that I encountered was friendly and willing to go out of their way for me. The rooms are spacious. There is a little construction dust everywhere, though.... More 

Was this review helpful? Yes
GM_AMB, General Manager at Ambassador Hotel, responded to this review

Thank you so much for sharing the kind words about our team. I certainly share enthusiasm for their great work and I look forward to sharing your comments with them. My apologies about the dust and construction nuisance. While we all very excited about the beginning of this new era in the hotel's history, I do understand the inconveniences it... More 

Robesonia, PA
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Unique hotel on Tchoupitoulas Street (had fun just learning how to pronounce it, with all due respect to the native Americans who first inhabited the area) in the area where the products transported up and down the river were stored. Great location proximal to the River Walk, casino and French Quarter. Interior renovations still on-going, but the management has isolated... More 

Was this review helpful? Yes 2
Steve H, Manager at Ambassador Hotel, responded to this review

So glad you enjoyed your stay so much! We'd love to welcome you back when the renovations are complete so that you can see the final project, and we're happy to be your home-away-from-home anytime you're in NOLA. All the best, John Price - GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is absolutely a sweet spot in New Orleans it was more than I expected very comfortable accommodating and very relaxing I love the exposed bricks in the room and the beds are very comfortable and relaxing love the toiletries, fresh and clean linen and washing and drying towers, big screen TV mounted to the bricks cable TV, Bluetooth Trivoli... More 

Was this review helpful? Yes
Steve H, Manager at Ambassador Hotel, responded to this review

Wow, Rodney, it sounds like you had a really amazing time here, and we couldn't be happier! We'd love to be your home-away-from-home if you're ever in the area again. I hope you had a great time in NOLA and really did your birthday up right. All the best, and hope to see you again soon! - John Price -... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

For the last 3 years, my wife and I have stayed at the Ambassador Hotel for our anniversary staycation. We've stayed at other hotels downtown in previous years, including the Ritz-Carlton. While I'm not saying it's the Ritz-Carlton, for a 1/3 of the price it is by far a better value. The exposed brick, hardwood floors and high ceilings give... More 

Was this review helpful? Yes 1
Steve H, Manager at Ambassador Hotel, responded to this review

Shaun, thank you so much for your kind recommendation. We're honored that you've chosen to celebrate your anniversary staycation here with us for the last several years. You're right, we're in a great location, and it sounds like you've definitely taken advantage. That, coupled with a beautiful atmosphere makes for the perfect anniversary weekend. We'd love to welcome you back... More 

Richmond, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2014

My wife and I read the reviews written by other people who express their feeling about the hotel. We paid our money in advance because this was the first time we traveled with a group so we were a little apprehensive as to what to expect. The hotel was under construction, when we got to the hotel that night we... More 

Was this review helpful? Yes 2
Steve H, Manager at Ambassador Hotel, responded to this review

Things have been a little different around here due to the renovations, but I couldn't be happier that you and your husband had such a nice stay. This sort of feedback is always great, especially from seasoned travelers like yourselves. The River Walk and Bourbon Street are both great excursions, and you had the right idea stopping in at the... More 

Dallas, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2014

We were skeptical due to the reviews, but we booked 2 rooms here anyway, and our family really liked it! When we first pulled up, we loved the New Orleans-style exterior. When we first walked in, the hotel didn't smell very good and it took forever to check-in. There was not even a line, but the man behind the counter... More 

Was this review helpful? Yes 2
Steve H, Manager at Ambassador Hotel, responded to this review

Thanks for your patience, Rena. We're thrilled that you loved your room once you saw it, and that you slept so well. It's always good to rest up between all the great sight seeing and delicious dishes! Hope you'll keep us in mind next time you're in town! Best, Steve Hoida - GM More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2014

Loved loved loved our stay here. We came to Nola with no car and chose this hotel bc it was central to everything we wanted to visit and we were willing to walk. Staff was great. They offered great restaurant reviews and told us about some cool spots we didn't know about. Our room was great. Comfy beds and all.... More 

Was this review helpful? Yes 2
Steve H, Manager at Ambassador Hotel, responded to this review

We apologize if your sleep was interrupted, Amber, but we're glad we were able to help quiet your neighbors. That aside, we're thrilled that you were so pleased with your stay, and we hope to welcome you back during your next trip to New Orleans. Until then, thanks for the fantastic review! Regards, Steve Hoida - GM More 

Del Rio, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 29, 2014

Alright. I really, really wanted to like this hotel. I read all of the traveler reviews and, against my better judgment, decided to give it the benefit of the doubt. I will begin with the pros. The hotel is located a couple of minutes' walk from ANYTHING that you might want to do. You are literally across the street from... More 

Was this review helpful? Yes 3
Steve H, Manager at Ambassador Hotel, responded to this review

I'm glad everyone was friendly and accommodating, Lily, but I'm disappointed to hear about the experience in your room. We appreciate your feedback, and luckily, renovations should be completed soon. It's good to know that Patrick was able to help you out, and I sincerely hope you'll come back and give us another chance. All the best, Steve Hoida -... More 

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Additional Information about Ambassador Hotel

Address: 535 Tchoupitoulas Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 165
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Also Known As:
Ambassador Hotel New Orleans
Ambassador New Orleans

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