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All 153 New Orleans hotels

Ambassador Hotel

3.0 of 5 Hotel   |   535 Tchoupitoulas Street, New Orleans, LA 70130 (Central Business District)
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Ranked #109 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed 2 days ago
tll1460 Lafayette, Louisiana
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379 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Lafayette, Louisiana
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

The location and value are pretty good for the area. It is not far from Canal street so with a short walk you can be in the center of everything. The double room was a good size and clean. The hotel has a good charm about it. I would stay again.

Was this review helpful? Yes
Plano, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Justed New Orleans on 7/09-7/10 with our family. I picked this hotel because I had a Groupon and the pictures online looked really cool being that it was an old coffee warehouse. I did not know that we had to pay for parking across the street which is $29 for overnight or use their parking service which was $24 because... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We arrived around 2 am to find our room blaring with a tv left on, all the lights on, AND a slept in bed!!! A chewed up straw and lemon on the floor. Called to report slept in bed. Waited 30 minutes. Had to call again. They sent the VALET guy to put clean sheets on bed!! At 9 am... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

I'm very disappointed and frankly, rather shocked to hear about your visit here. When you arrive, you should be directed to a clean, cozy room and our staff should take care of any questions you have right away. It sounds like we might have missed the mark on that during your stay, and that's never acceptable in my eyes. I... More

South Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is really nice looking..we got here a little before check in (12:30) and we got checked in right away instead of waiting till 3pm...the room was clean and the first with no windows in our room but it was really nice and dark to sleep and very QUIET.. I love the beams showing and the brick.. My only... More

Was this review helpful? Yes 2
Richie A, Manager at Ambassador Hotel, responded to this review

I'm glad to hear that you enjoyed your stay with us, Melissa, but I apologize for the confusion with parking. It sounds like there might have been a miscommunication among our staff. I'll make sure to check in with everyone so that it doesn't happen again. I hope you'll come back to see us next time you're in town. All... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The character was great, the cleanliness was HORRIBLE! Dingy towels,disgusting bathrooms with permanent mold & stains,even the walls were dirty! If there had not been a major event during my stay & the fact i was from out if stare, i wouldn't stayed past checck in! On the bright side the lobby staff was excellent, always eager to help with... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

I'm glad to hear our staff was so helpful, but I'm disappointed to that you don't look fondly back on your stay with us. Our top priority is keeping our guests safe and comfortable, so please never hesitate to let us know if something needs to be taken care of. Some issues are simply due to the older nature of... More

14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So here's the deal. If you can appreciate an older shabby-chic boutique type hotel, then you've hit the jackpot. If you prefer more modern high end amenities, then you will be disappointed. The location is in good proximity to the casino and the convention center; however, it's not as close to Bourbon St. The hotel staff was friendly and we... More

Was this review helpful? Yes 1
Richie A, Manager at Ambassador Hotel, responded to this review

We definitely appreciate your honest feedback, as we understand a boutique hotel is not everyone's preference. Still, no matter your style, you should always feel comfortable and taken care of while you're here -- that includes the removal of leftover trash. I'll make sure to bring up your comments with the staff to see how we can improve moving forward.... More

Broomfield, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

We were in town for a friends wedding and stayed at the Ambassador because of the great location and reasonable pricing. I had read some reviews that some rooms were not as updated as others, and called ahead of time to request an updated room. We ended up with an AMAZING room. It was large, nicely updated, very clean, and... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

I really appreciate you taking the time to let us know how your stay was, Amanda, and I'm glad you enjoyed your visit. Unfortunately, we're not able to offer the $10 breakfast and WiFi fee as something optional yet, because it's difficult for us to tell who's using it and who's not. However, we'll keep your comments in mind as... More

18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Pros: friendly front desk staff; LOCATION, LOCATION, LOCATION! It's one block from Harrah's, and a short walk to French Quarter. Cons: believe it or not, my room had NO WINDOWS; no on site restaurant; bath tub and toilet were permanently stained (gross); exposed pipes made knocking noise 24/7; thin walls and floors so we could our neighbors conversations, etc; additional... More

Was this review helpful? Yes 2
Richie A, Manager at Ambassador Hotel, responded to this review

Thank you so much for the feedback. We like to think the older feel of our hotel adds character and charm to your stay, especially in the historic city of New Orleans. That being said, above all we want you to feel taken care of during your visit. We always want to be on top of cleaning and updates, so... More

Bristol, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the room !!!! It's so unique and Fun This Plc was belt in 1856 and u feel that the second you walk in! Love the staff very friendly and will help u get what ever u need The room is Very clean and they have tea tree shampoo & conditioner which is better than the usual stuff u get... More

Was this review helpful? Yes 1
Richie A, Manager at Ambassador Hotel, responded to this review

Coolest hotel ever? Consider my day made! Thanks for your compliments to both our rooms and our staff. We can't wait to have you back! Safe travels, Richie Aquilar - GM More

Baton Rouge, Louisiana
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We paid for 4 rooms, two perfect like pictured, 2 were very small not pictured that was disappointing and deceptive ads. Staff some friendly some not, some would stop checking you in or out to check others in! Yes, floors made noises but we knew old wooden floors would. Great location walking distant to many sights and casino. Parking was... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

While it's great to hear you're a fan of our location, I'm sorry other aspects of your stay weren't as you expected. Please know that our intention is not to deceive our guests with the pictures on our website. Because the Ambassador is a renovated warehouse, no two rooms are exactly the same. Our goal is to provide the most... More

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Additional Information about Ambassador Hotel

Address: 535 Tchoupitoulas Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambassador Hotel 3*
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Also Known As:
Ambassador Hotel New Orleans
Ambassador New Orleans

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Room/suite (26)
Hotel & grounds (8)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ambassador Hotel is a French Quarter hotel located in New Orleans' thriving Arts District, just four blocks from the world-famous French Quarter! We're only three blocks from the New Orleans Convention Center, adjacent to Harrah's New Orleans Casino, and seconds from the Odgen Museum of Southern Art, the World War II Museum and Louisiana Children's Museum. The Ambassador is just steps from the finest art galleries and restaurants that the city has to offer, shopping, the cruise ship terminal, Riverboat and the Riverfront Streetcar. ... more   less 
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