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All 153 New Orleans hotels

Ambassador Hotel

3.0 of 5 Hotel   |   535 Tchoupitoulas Street, New Orleans, LA 70130 (Central Business District)
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Ranked #110 of 153 hotels in New Orleans
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400 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

The location was great staff was very helpful room clean the décor was perfect touch of southern charm in the heart of the warehouse district . We needed a place to stay a family member took ill drove from Houston the hotel was close to the hospital also close to the Harrah's casino within walking distance 1 block and the... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I booked a room at the Ambasador online months ago and forwarded the confirmation email to my boyfriend. My boyfriend and I had broken up later but he still had that email. They let him check into my hotel room by showing that email without checking any ID and his name was not on the reservation in any way. When... More

Was this review helpful? Yes 1
De Queen, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It has a lot of history there. It was in walking distance of the French Quarters so that was nice. The breakfast as very good! Parking will cost you $30. Didn't see that coming, but I still felt it was a good location. It's just down the road from the Port of New Orleans if you are going on a... More

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Richie A, Manager at Ambassador Hotel, responded to this review

I love hearing that your stay with us was so great, Cynthia! The city has a lot of history, and we're happy you think the charm of our hotel fits right in. Thanks so much for taking time to write us this review -- I'll make sure to pass along your compliments to the rest of the team. We're happy... More

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Staff were friendly and helpful. But, hotel and room did not exactly have the old coffee warehouse charm I thought it would. However, hotel was under renovations, had to use "temporary" lobby. Walls/doors were thin in room which made for noisy stay. Room wasn't as clean as I would've liked. Mold in bathroom - no vent. Will most likely try... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

I'm happy that the staff was so helpful during your stay, but I'm disappointed we didn't quite live up to your expectations. Let me first assure you that your safety is our top priority, and we clean regularly to make sure everything is in tip-top shape. It surprises me to hear that you found mold, and I'd like to get... More

baton rouge
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I used to stay here frequently about 8 years ago, so it had been a while when we chose to stay here again. It was nothing like it used to be! It was gross, creepy, and had horrible customer service. I was absolutely appalled at what this place had become. It was so bad that my fiancé and I left... More

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Senior Contributor
48 reviews 48 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a budget hotel with free basic breakfast and you can get great deals here right now considering they are renovating until third quarter 2015. This hotel is on the outskirts of the french quarter so you're not in the noisy party part part of new orleans but still only 5-10 minutes away if you want it. Take it... More

Was this review helpful? Yes 2
Richie A, Manager at Ambassador Hotel, responded to this review

Although I'm happy you enjoyed your stay here overall, it's disappointing to hear that you weren't completely impressed by our hotel. We like to think the older nature of the building makes our hotel quaint and something different, but we never want you to feel that the staff is disinterested. Whenever you have a question, our staff should happily help... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed our 3 night stay at the Ambassador. Very different from other hotels due to the historic building - we really liked the hardwood floors and brickwork throughout, which added extra charm to the place. Found it to be good value and in an excellent location. The staff were also very good, with the exception of Housekeeping who cleaned (or... More

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Richie A, Manager at Ambassador Hotel, responded to this review

I'm so glad you enjoyed the quaintness of our hotel, Denise. We want to be a charming place to stay while you're in the city, and it sounds like you had a good time here overall. As for the housekeeping staff, please know that we would never want to make you uncomfortable. We make sure to keep all the rooms... More

2 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel was horrible! There was partial construction and we were not informed at booking. We went without water for more than 24 hours, lamps were broken, toilet was constantly running, A/C would not cool, bugs in breakfast area, no food or drinks onsite except OVER PRICED vending machines. We complained to management but was given a $66 credit on... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

It's really disheartening to read that you didn't enjoy your stay with us. Still, I understand your frustration about the construction. It sounds like we didn't communicate this well while you were booking, and I apologize. I'll touch base with the staff to make sure we're clearer moving forward. As for the condition of the room, our staff cleans on... More

13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My partner and I have been travelling across the USA and we were a little disappointed with our stay. The staff werent very welcoming a few times staff would go through the main entrance letting it close on us, I don't expect anyone to open the door for us but I thought this was a bit rude as it happened... More

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Richie A, Manager at Ambassador Hotel, responded to this review

Although I'm happy you appreciated the atmosphere here, Emma, it's concerning to read that you thought the staff was rude in any way. When you come here, you should be greeted with a smile, and our staff members should graciously accommodate any requests you might have. I apologize if that's not what you experienced when you came here, and I'd... More

San Francisco, California
Top Contributor
68 reviews 68 reviews
62 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband booked this hotel for 3 nights and ended up extending our stay for a 4th night. The hotel was charming with hardwood floors, exposed brick, and extremely high ceilings and tall windows. We waited about 20 extra minutes at check in to ensure we had a room with a window. The bed was large and comfortable. The bathroom... More

Was this review helpful? Yes
Richie A, Manager at Ambassador Hotel, responded to this review

It's so great to hear that you all enjoyed your stay here so much and that you decided to spend an extra day with us. Really, who ever wants to leave NOLA? Thanks for taking time to write us such a nice review -- I'll make sure the whole staff hears your compliments. We clean on a regular basis, but... More

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Additional Information about Ambassador Hotel

Address: 535 Tchoupitoulas Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambassador Hotel 3*
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Also Known As:
Ambassador Hotel New Orleans
Ambassador New Orleans

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Hotel & grounds (11)
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Official Description (provided by the hotel)
The Ambassador Hotel is a French Quarter hotel located in New Orleans' thriving Arts District, just four blocks from the world-famous French Quarter! We're only three blocks from the New Orleans Convention Center, adjacent to Harrah's New Orleans Casino, and seconds from the Odgen Museum of Southern Art, the World War II Museum and Louisiana Children's Museum. The Ambassador is just steps from the finest art galleries and restaurants that the city has to offer, shopping, the cruise ship terminal, Riverboat and the Riverfront Streetcar. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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