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Ambassador Hotel

3.0 of 5 535 Tchoupitoulas Street, New Orleans, LA 70130
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464 reviews from our community

Traveler rating
    102
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    94
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greenup, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I enjoyed our stay at the ambassador. Justin was excellent!! Beds very comfortable. Door greeter greeted Everytime and opened the door for us Love the tall ceilings. Thank you trip advisor for recommending this hotel. If we come back to New Orleans we will visit again.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

It's being renovated but the rooms completed are amazing! The staff was really friendly and the room was great. we will stay every time. Across from the casino and 10 minutes from bourbon st. French coffee truck is down the way and has a great breakfast. A couple blocks away hot 8 brass band plays every sunday

Was this review helpful? Yes 1
Pelahatchie, Mississippi
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay at the Ambassador Hotel. The rooms are pleasant and modern, and the beds were comfortable. It is an old building, like many in New Orleans, so there were little things that could get annoying. Sound travels, so we could hear every sound our neighbors made. Halls are like a maze. The staff is young and makes... More 

Was this review helpful? Yes
Talladega, Alabama
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was still under construction but was not a problem at all! We were treated great by everyone there. The rooms were very nice and clean and the beds super comfortable. It was a great stay and I will stay there again when I have a chance to go back. Thank you to everyone at the Ambassador for making my... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had read reviews about this hotel that the service was bad and the rooms were just ok! Well I beg to differ granted they were conducting renovations, I was never disturbed by any construction noises and it was actually rather peaceful all things considered. I had literally booked the room (at a great price I might add considering the... More 

Was this review helpful? Yes 3
Kalispell, Montana
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Ambassador Hotel was under construction when we arrived so some of the features were not available. They did say "pardon our dust" online but it was much more than we had expected. They upgraded our room for us to try to make it a better situation. The people were so accommodating and kind and helpful. They went above and... More 

Was this review helpful? Yes 1
GM_AMB, General Manager at Ambassador Hotel, responded to this review

morriebrowne Thank you for the generous review. We are indeed undertaking a massive restoration of the building and transforming it into a new hotel that will honor its past life as a coffee warehouse and general store while providing a unique and artful guest experience. And well, that can sometimes stir up the dust. Thank you for being patient with... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel staff were outstanding. Justin gave us a dinner recommendations and directions. Could not have been better. This is a diamond in the rough. Not the best for people in a wheelchair and a bit pricey for what they offer today. Overall a good experience and we would stay again.

Was this review helpful? Yes
GM_AMB, General Manager at Ambassador Hotel, responded to this review

mmg-stl Thank you so much for the great review. I look forward to sharing your kind words about the team here. Justin is a local guy who loves nothing better than sharing his personal favorites with guests so I'm glad you had the chance to experience is stellar recommendations. Like all good New Orleanians, the boy knows where to eat.... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Was not told it was under construction. Loud.... Amenities not available. Was laying in bed when the roof started leaking in bed. Got another room but no response from management. Stayed here several times in the past but will not return again

Was this review helpful? Yes
GM_AMB, General Manager at Ambassador Hotel, responded to this review

MikeMc250 My sincere apologies for the leak, we did have it corrected as soon as possible. I'm glad we were able to get you into another room. We try to let everyone know that we are under construction at the time of their booking, but it seems we missed that opportunity during your reservation process and I'm sorry for that.... More 

Bonita Springs, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at the Ambassador a few times now, because you can get some great online deals at the last minute. The staff are nice, but young and not very knowledgeable about the city. There is some major construction going on, to be completed in March 2015. It's in an ok part of the city, most of the nearby... More 

Was this review helpful? Yes 1
GM_AMB, General Manager at Ambassador Hotel, responded to this review

Seppoinoz Thanks for the review. You know, sometimes hotels are like a good pair of jeans: cool, but they just don't fit. That's OK - we're glad you came - and hope you enjoyed New Orleans during your visit. John More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Under renovations but you can tell this is going to be a jewel for New Orleans. Renovated rooms were spectacular, and service was wonderful. Very charming renovation of a great area of NOLA. Can't wait to return and sample food from their new Restaurant, as well!

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_AMB, General Manager at Ambassador Hotel, responded to this review

DB2521 Thank you so much for the great review - much appreciated. We are equally excited about the transformation of the property and look forward to unveiling our new lobby later in the Spring. I look forward to sharing your comments about the service with our team. Summer will find us opening an exciting new restaurant and bar, so be... More 

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Additional Information about Ambassador Hotel

Address: 535 Tchoupitoulas Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ambassador Hotel New Orleans
Ambassador New Orleans

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