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All 153 New Orleans hotels

Comfort Inn & Suites Downtown

2.0 of 5 Hotel   |   346 Baronne Street, New Orleans, LA 70112 (Central Business District)
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Ranked #107 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed 5 days ago
Sonal09
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232 people have reviewed this hotel

Traveler rating
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    48
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stay was ok, nice firm beds, breakfast was ok but the only down side was the cold showers! This was not pleasant. Hot water is a must, 4 of us stayed and showered at different times for a short while but the water was still freezing.

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1 review
4 of 5 stars Reviewed 2 weeks ago

We arrived early and we're allowed to check in 2 hours early. Clean spacious room and staff was very friendly and eager to help. Walking distance to Canal and the French Quarter. Only issue was the wifi for the kids but that's not a deal breaker. Will definitely stay here again.

Was this review helpful? Yes
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, We appriciate your busniess More

Mankato
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and breakfast was great! Beds were comfortable. We were within walking distance of the French Quarter and walked to and from it, even late at night. We always felt safe. The hotel staff seemed indifferent, not over-the-top friendly, but were responsive to whatever we needed. We would recommend this hotel.

Was this review helpful? Yes
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, Downtown New Orleans is very safe. Thank you for staying with us. More

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Pros: - Location, especially proximity to popular tourist destinations - Reasonably priced - Free Wi-Fi Cons: - Poor condition of rooms (broken shower curtain rod, tub wouldn't drain, abysmal pull-out sofa mattress with exposed springs, torn upholstery on sofa, dangling smoke detector, poor television reception) - Indifferent hotel staff - Very... slow... internet ... speed While attempting to set up... More

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Waterloo, Canada
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

This is not a fancy hotel..........but it was clean, neat and tidy and the room was large. I found the staff to be very friendly. The hair dryer and fridge didn't work which was a bit of a bummer . I did mention that the fridge was not working and they said they would look at it. However i didn't... More

Was this review helpful? Yes
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, Looking forward to seeing you again. More

Henderson
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean, beds were comfortable. Breakfast left something to be desired. Website and booklet in room promise taxi service, staff would not call taxis for me. They were helpful in recommending restaurants within walking distance, however, everywhere they referred us to was closed. It is in the business district and many restaurants are only open for breakfast and... More

Was this review helpful? Yes
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you. Hope to see you soon. More

Opelousas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel basically at the last minute, 2 days before we were due to arrive. I was pleasantly surprised and impressed with the hotel. The lobby was very nice and suite we had all the amenities we desired. The bathroom was really large and nicely stocked with plenty of fresh towels. The continental breakfast was great. My only... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, We are glad you had a nice stay. Hope to see you again soon. More

New York City
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 21, 2014

Reserved a room at this hotel for a last minute vacation to New Orleans. After I was checked in I went to my room (a suite) and found that the in-room safe did not work. After checking out the problem the manager Ali offered to switch me to another room down the hall. This new room was perfect. It was... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you , We are in the process of upgrading our Busniess center. More

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

Comfortable walking distance from convention center and superdome during Essence Fest. Room smelled like pesticide every time I walked in so I guess they press down heavily. Complimentary breakfast was good every morning. Maintenance and cleaning staff were pretty prompt upon request.

Was this review helpful? Yes
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you for staying with us. We appriciate your busniess. More

Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 22, 2014

I stayed for two nights for a conference. There is a shuttle that goes from the airport although it takes awhile. Staff at the hotel were helpful throughout my staff and lent me an umbrella and even printed my boarding passes when there was trouble with the printer that is attached to two computers in the foyer. The room was... More

Was this review helpful? Yes 1
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you for the kind words. Hope to see you soon. More

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Additional Information about Comfort Inn & Suites Downtown

Address: 346 Baronne Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites Downtown 2*
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel New Orleans
Comfort Inn Downtown
Comfort Inn New Orleans
New Orleans Comfort Inn

37 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Class
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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