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All 153 New Orleans hotels

Comfort Inn & Suites Downtown

2.0 of 5 Hotel   |   346 Baronne Street, New Orleans, LA 70112 (Central Business District)
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Ranked #108 of 153 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 4 days ago
Peter R Melbourne, Australia
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235 reviews from our community

Traveler rating
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    49
    34
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Easy to find rockin' into New Orleans, just offa the freeway. Major criticism from me was no parking. There is a few reasonably priced secure parks within 10 minutes walk, which is discounted for the hotel, still we ought to remember that this is downtown New Orleans and you ain't gonna do much better, for what I guess is a... More

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

When you walk in the door the first thing hit you is the smell of dirty carpet that they continue to put carpet powder on trying to make the room smell good.The red chair they show on the advertisiment dont seem to be to old but other then that the rooms need a upgrade. FYI : if you have sinus/allergies... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you for staying with us. We appriciate your busniess. We have replaced all the furniture and carpet in the rooms about 8 months ago. Thank you for letting us know about the carpet smell we will definitely look into this matter and resolved this issue. More

Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stay was ok, nice firm beds, breakfast was ok but the only down side was the cold showers! This was not pleasant. Hot water is a must, 4 of us stayed and showered at different times for a short while but the water was still freezing.

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

We aplogies for the water issue.On the day in question our boiler went out and took some time to replace.I am sorry this happen but this was beyond our control. When major equipment goes out it does not give warning, would be nice. Thank you for staying with us. We appriciate your busniess. More

1 review
4 of 5 stars Reviewed August 9, 2014

We arrived early and we're allowed to check in 2 hours early. Clean spacious room and staff was very friendly and eager to help. Walking distance to Canal and the French Quarter. Only issue was the wifi for the kids but that's not a deal breaker. Will definitely stay here again.

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, We appriciate your busniess More

Mankato
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2014

Hotel was clean and breakfast was great! Beds were comfortable. We were within walking distance of the French Quarter and walked to and from it, even late at night. We always felt safe. The hotel staff seemed indifferent, not over-the-top friendly, but were responsive to whatever we needed. We would recommend this hotel.

Was this review helpful? Yes 2
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, Downtown New Orleans is very safe. Thank you for staying with us. More

San Antonio, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 8, 2014

Pros: - Location, especially proximity to popular tourist destinations - Reasonably priced - Free Wi-Fi Cons: - Poor condition of rooms (broken shower curtain rod, tub wouldn't drain, abysmal pull-out sofa mattress with exposed springs, torn upholstery on sofa, dangling smoke detector, poor television reception) - Indifferent hotel staff - Very... slow... internet ... speed While attempting to set up... More

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Waterloo, Canada
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed August 5, 2014

This is not a fancy hotel..........but it was clean, neat and tidy and the room was large. I found the staff to be very friendly. The hair dryer and fridge didn't work which was a bit of a bummer . I did mention that the fridge was not working and they said they would look at it. However i didn't... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, Looking forward to seeing you again. More

Henderson
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2014

The room was clean, beds were comfortable. Breakfast left something to be desired. Website and booklet in room promise taxi service, staff would not call taxis for me. They were helpful in recommending restaurants within walking distance, however, everywhere they referred us to was closed. It is in the business district and many restaurants are only open for breakfast and... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you. Hope to see you soon. More

Opelousas
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

I booked this hotel basically at the last minute, 2 days before we were due to arrive. I was pleasantly surprised and impressed with the hotel. The lobby was very nice and suite we had all the amenities we desired. The bathroom was really large and nicely stocked with plenty of fresh towels. The continental breakfast was great. My only... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you, We are glad you had a nice stay. Hope to see you again soon. More

New York City
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 21, 2014

Reserved a room at this hotel for a last minute vacation to New Orleans. After I was checked in I went to my room (a suite) and found that the in-room safe did not work. After checking out the problem the manager Ali offered to switch me to another room down the hall. This new room was perfect. It was... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review

Thank you , We are in the process of upgrading our Busniess center. More

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Additional Information about Comfort Inn & Suites Downtown

Address: 346 Baronne Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites Downtown 2*
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Also Known As:
Comfort Inn & Suites Downtown Hotel New Orleans
Comfort Inn And Suites Downtown
Comfort Inn Downtown
Comfort Inn New Orleans
New Orleans Comfort Inn

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