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Comfort Inn & Suites Downtown

4.0 of 5
346 Baronne Street, New Orleans, LA 70112
Hotel amenities
Comfort Inn & Suites Downtown
Ranked #108 of 148 hotels in New Orleans
3.0 of 5 stars 93 Reviews
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93 reviews from our community

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Date Rating
Lafayette, Louisiana
1 review
1 of 5 stars Reviewed May 28, 2012 NEW

I had the worst experience at this hotel. The room was really old and dirty. We requested a non-smoking room. However, the room smelled like cigarette smoke. The chairs had nasty stains on them. Neither the coffee pot nor the fridge worked. The sheets on the bed were stained, bumpy and rough. The ac unit was not working very well... More

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Arlington, VA
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

We stayed here for a bachelor party. The hotel did everything they could to get our rooms next to each other. The rooms we were given were spacious and had a sitting area in each. The staff was friendly, the rooms were clean. The best part of this hotel is the location. Close enough to the Quarter but far enough... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
May 12, 2012

Thank you, I am gald you hosted your bachelor party in New Orleans , La at our hotel. We appriciate your busniess, Please do come back and visit us soon.. More

Houston, Texas
1 review
1 of 5 stars Reviewed April 30, 2012

Potential guests beware - DO NOT leave anything of value in your room or their extremely shady and dishonest housekeeping staff will help themselves to whatever they can find. To make matters worse this is an accepted practice by the hotels management. They will not even apologize or even give you a lame exuse, they pretty much just tell you... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
May 5, 2012

Thank you for the comment. Any hotel management does not accept dishonest employees. However if the incident was report when guest is on the property a police report would have been file. The incident was never reported to any hotel managment personnel while the guest was at the property. We are sorry for the incident however we cannot resolved any... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 25, 2012

This hotel is not the most modern on the block but its got a great location and its got great reception staff ! We only stayed a couple of nights but I was very comfortable there and really enjoyed my short visit. Like all New Orleans hotels its fairly pricey and not great value but I would recommend it.

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See 2 more reviews by Moonlighter88 for New Orleans
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
April 28, 2012

Thank you for staying with us, We appriciate your busniess. Please do come back and vist us soon. More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 7, 2012
3
people found this review helpful

We stayed here for the Final Four. For $289/night it was overpriced but it was all that was available. Location was great, close to French Quarter and The Superdome. Room was clean but beds were not comfortable. At $89/night, it would be worthwhile.

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See 3 more reviews by Mylmel for New Orleans
comfort504, General Manager at Comfort Inn & Suites Downtown, responded to this review
April 10, 2012

Thank you for staying with us. We appriciated your busniess. Please come back and visit us soon. More

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2012
1
person found this review helpful

To our suprise, arriving at the hotel at 9:00am from a Cruise, we were allowed to check in and unwind.....This was great since we were up VERY early. The room was a nice size, the staff friendly and informative, offered tour info and restaurant advise. We had a very good stay and I will recommend to our friends

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Tallahassee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 26, 2012
1
person found this review helpful

We stayed three nights in March 2012. The location is great and the $450 (with tax/fees) was much lower than other hotels in the area. The room and bathroom were fair. They were roomy and fit our needs. We simply needed a place to sleep and shower. The breakfast was subpar. Don't expect a quality breakfast. The A/C in our... More

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See 2 more reviews by Matthew M for New Orleans
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
April 7, 2012

Thank you for your kind comment. We hope you visit New Orleans soon. More

Madison WI
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 24, 2012

Tucked away on a side street near the main drags Poydras, Canal, and Loyola, don't come here expecting more than the basics, but the basics are well-executed enough. The rooms could use a refresh; the carpet was patched in mine, the door-key was fussy, and the faucet dripped a bit. No trouble with housekeeping, however, and the morning desk clerk... More

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See 3 more reviews by cavlec for New Orleans
comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
April 7, 2012

Thank you for your comment. We appriciate your busniess. Please do visit us again More

Blacksburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 20, 2012
2
people found this review helpful

We checked into this hotel on March 2 for one night expecting a half decent room and yes i mean i needed a only a half decent room but this was way lower than half decent. We were put into a room with a broken sofa bed and then the manager switched our room. After switching our room, our freaking... More

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comfort504, Manager at Comfort Inn & Suites Downtown, responded to this review
April 7, 2012

Thank you for your kind comment More

Omaha, NE
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 5, 2012
1
person found this review helpful

We saw a bug on the bed in the morning after we had already stayed there. Internet search showed it was likely a bed bug. Called the manager up to look at it and he refused to come look. 3 of the 4 of us in the room then developed over 200 bites between the 3 of us. We wrote... More

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comfort504, Public Relations Manager at Comfort Inn & Suites Downtown, responded to this review
April 22, 2012

Credit was given to compernsate for thje issue. We apologies for the that. Manager may not have been on the property right at that moment. The issue has been resolved with proper treatment of the room. More

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Additional Information about Comfort Inn & Suites Downtown

  • Comfort Inn Downtown
  • Comfort Inn New Orleans
  • New Orleans Comfort Inn
Address: 346 Baronne Street, New Orleans, LA 70112
Price Range: $

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Comfort Inn & Suites Downtown
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