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Baronne Inn & Suites

346 Baronne Street, New Orleans, LA 70112 (Formerly Comfort Inn)
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Baronne Inn & Suites
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Ranked #122 of 155 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 1 week ago
Felicia M Pensacola, Florida
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28 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pensacola, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Ive stayed at this hotel several times and never had a problem. Came for a girls night out and the staff was wonderful. Only problem is our 2nd room the air conditioner was getting cold. Great location.

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us! I appreciate your feedback regarding the time you spent with us. I am sorry your second room was too cold for you. Please come back and visit us next year when we will be a Fairfield Inn and Suites by Marriott. Sincerely, More 

Wichita, Kansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved how close this hotel is to the French Quarter, Bourbon Street, parks… nearly anywhere you want to go. It's about a mile walk to Frenchman Street, which is really the best area in town for music and drinks. Surprisingly the hotel was nice and quiet for the proximity to all the craziness. Overall, the hotel was average, but... More 

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent stay. I apologize for the key problem that occurred during your stay. I am happy to let you know if I missed you during your visit that we will be undergoing an extensive renovation and will be a Fairfield Inn and Suites by Marriott next spring. I hope you... More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on three occasion from June the 5 through 8 the air was not even cold until the middle of nigh and the room had a stale smell to it. At breakfast there where several saying that there air was not cold and also the safe was broken in the room but over all I... More 

Was this review helpful? Yes 2
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us and for taking your valuable time to give us your response regarding your stay. Please accept my apologies for the air conditioner being broken in your room. I am excited to let you know that we will be undergoing an extensive renovation and will be a Fairfield Inn and Suites next spring. I hope... More 

lancashire
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 18, 2015

We arrived after a late flight at a hotel up the road, who had lost our long standing booking (11 months in advance) for 4 couples. Went to the Comfort Inn and George went out of his way to help, sorting out 4 rooms for us, which he changed after a couple of nights to suites, on a Saturday night... More 

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for taking time out of your busy schedule to write a review on our hotel. The staff appreciates your comments. Please come stay with us again when you are in town! Warm Regards, More 

lafayette,la
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 15, 2015 via mobile

Ok i guess hotel lobby bathroom was very nasty needs a remodel bad trash all over the floor in the lobby bathroom hotel price not worth that thus is a half star at best but hotel front desk staff made my weekend they where so friendly and lady in the bar was very nice also

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us and I appreciate your feedback. I will share your comments with the staff and will address the issue with the attention to cleanliness of the public bathroom. Your comments are important to us. Warm Regards, More 

Travelers are raving about these New Orleans hotels

Houston, Texas
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 13, 2015

We stayed here during jazzfest weekend. 130+tax and the place really ought to be condemned. It looked clean and the service desk was good but the rooms are just horrid. The bathroom blinds had been so warped by the sun that they bowed out 10" from the window in some parts and looked like spaghetti in other places. The toilet... More 

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us. I appreciate your comments regarding the condition of your room. We take your comments seriously. Our pride is in the service that we provide to all of our guests. The condition of the room that you explained is not acceptable and we have addressed your concerns. Warm Regards, More 

Covington, Louisiana
1 review
3 of 5 stars Reviewed May 12, 2015

Hotel staff very nice. Facility clean, comfortable, not especially luxurious but convenient and adequate for the one night we were there for a wedding in the area. However, beware the parking experience. We were given a choice of valet parking or self parking and chose self parking. We were directed to a parking garage about a block away - I... More 

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us. I appreciate your comments regarding the parking garage. I hope when you are in the area again you will consider staying with us. Kind Regards, More 

Napa, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 5, 2015

Needed a hotel for a 1 night stay pre-cruise. I didn't realize Jazz Fest was going on when I booked the cruise several months prior. This hotel was just about the only hotel left in the price range I was willing to pay, that was close to the cruise port so I took it. Upon arrival the girl working the... More 

Was this review helpful? Yes 1
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for your comments regarding your stay. Please accept my apologies. We pride ourselves in the service that we provide to all of our guests what you experienced is not acceptable. I will use your comments as a training tool for the staff. We will be undergoing a total major renovation in the Fall. I hope if you are... More 

Random Lake, Wisconsin
1 review
3 of 5 stars Reviewed May 5, 2015

This hotel is no longer a choice hotel as of last week. They are now the Barrone Inn & Suites. hotel stay was fine as expected. Staff is friendly and helpful...........................................

Was this review helpful? Yes
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Thank you for staying with us and taking the time to comment about your stay. We are going to be undergoing a total renovation in the fall. I hope if you are in the area again, please come stay with us to experience a "new/old" hotel! Warm Regards, More 

minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 3, 2015

We needed a room for only one night during Jazzfest. This hotel was available and it had close proximatey to everything. I reluctantly booked it due to hotel vacancy issues even though I had read some negative reviews. My first clue that this wasn't a good choice was our ride up in a dirty elevator, and when the door opened... More 

Was this review helpful? Yes 4
Pat C, General Manager at Baronne Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay during Jazz Fest. Please accept my apologies for the condition of the hotel during your stay. I have addressed your concerns as well as my expectations to the staff. Should you find yourself in our area again, I do hope to have the chance to change your opinion of... More 

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