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Hyatt Place New Orleans/Convention Center

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881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Hyatt Place New Orleans/Convention Center
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Hyatt Place New Orleans/Convention Center
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351 reviews from our community

Traveler rating
    152
    133
    47
    11
    8
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98
65
14
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (111)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (96)
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There are newer reviews for Hyatt Place New Orleans/Convention Center
See the most recent reviews
Ohiopyle, Pennsylvania
1 review
5 of 5 stars Reviewed May 18, 2014

See above. Value is all about customer service. ..Bri, the hotel attendant desk extended every courtesy above and beyond expectations. If she lived in my home town she would definitely be a recruit for my organization. Top of the line customer service! !

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for your wonderful review! I’m so happy to hear about your recent experience at our hotel, and we are very appreciative of your taking the time to share your comments. Thank you for staying with us, and we will look forward to welcoming you back on your next trip to the Big Easy! Sincerely, Logan Melius... More 

Cheshire, Connecticut
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 16, 2014 via mobile

My husband and I stayed at the Hyatt Place in New Orleans while I attended a conference at the Convention Center. We were very pleased with the accommodations at this hotel. First of all, the location of the hotel is ideal for anyone attending a conference. It is literally across the street from the Center! Our hotel room was very... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I am so happy to hear about your wonderful experience with our hotel! Although I am terribly sorry to hear that you got sick! We do our absolute best to make sure all of our guests are comfortable and taken care of during their stay, and it is... More 

Sewell, New Jersey, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 8, 2014

I stayed at the Hyatt Place for almost a week and typically really enjoy my stay at this hotel chain. Everything was pretty par for the course during this stay, however, the housekeeping services were horrible. Other than fresh towels and our beds being made, not much else was done. Towels were left on the floor, the bathroom and entrance... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. Your comments are very much appreciated, as they help us to continually improve. I want to apologize for your recent experience with our hotel. I would like to assure you that your experience is not a norm for us either. All the appropriate management was notified and steps... More 

MOBILE
Top Contributor
51 reviews 51 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 5, 2014

I stayed at this property April 16-18, 2014 Stayed in room 511, I thought it was AOK! Neat property down a bit from French Qtr basically in the Warehouse District. Breakfast was is a mezzanine type room..plenty of eating area and space. Great spread of food. The breakfast had a nice variety of food. Special thanks to Alex at the... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I am so happy to hear about your recent stay with us. Our team loves the opportunity to recommend local spots to our guests. As these are often the best places to eat or hang out in the city, and we always want our visitors to experience the... More 

Centreville, Virginia
Top Contributor
286 reviews 286 reviews
27 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 3, 2014

The rooms are spacious and we found them to be very clean. We read about some of the problems with the breakfast, but we found the selection to be very good and had no problem with getting silverware or plates, etc. Perhaps it is a hit or miss thing, but our experience was very good. The location is pretty good... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I am absolutely delighted to hear that you enjoyed your recent stay with us. I apologize for the incorrect information given to you in regards to the cruise terminal. We just recently reviewed with our staff all information about the cruises. So that should not be an issue... More 

West Hills, Ca
Contributor
13 reviews 13 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 28, 2014

Clean room with location across from Convention Center. WORST hotel breakfast ever! The room was clean and the staff was nice. good hotel rate but do not figure the "free" breakfast as included. Immediately go to somewhere else for a real New Orleans breakfast. Also the shower did not drain properly even after notifying the staff. do not rely on... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. Your comments are very much appreciated, as they help us to continue to improve our service. I am very sorry to hear about your experience with our hotel. We try our absolute best to make each guests’ experience with us a great one. I would like to assure... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 24, 2014

No issues with the hotel itself. Very clean, conveniently located, and got room at a great price. Staff was a little moody however. One female manager in particular seemed as if every question asked was a nuisance and we didn't ask many. We aren't "complainers" nor are we "nitpicky." Also didn't appreciate being approached by the dope fiend panhandler who... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. Your comments are very much appreciated as they help us to continually improve as a hotel. I am terribly sorry to hear about your experience at our hotel. Our guests’ comfort and safety are our top priorities, and I want to assure you that this is not a... More 

La Crosse, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 24, 2014

We stayed here the night before our cruise left. The location is great for the port. It is also conveniently located a short distance from the French Quarter. We took the street car there and walked back. The room was nice and clean with two queens and a couch. The beds were very comfortable. The noise from the breakfast area... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. Your comments are very much appreciated. I am so sorry to hear about your experience with our breakfast. I want to assure you that this is not a typical occurrence, and I will certainly be sharing your comments with the appropriate management to hopefully prevent this from happening... More 

Arvada, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 24, 2014

We spent 4 night at this hotel. It is located 20 minute lazy walk from French Quarter. The hotel, it is true to the Hyatt Place standard and the rooms are nice spacious and spotless. And the pillows are perfect!! The hotel offers a free breakfast witch is a plus. There is a plenty of food to choose from. The... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I am so excited to hear that you enjoyed your recent stay with us! We are very proud to be a part of the Hyatt Place brand family and could not be happier to hear that you are familiar with it, and enjoy staying here. Thank you for... More 

toronto
Contributor
17 reviews 17 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 23, 2014

I stayed at this hotel for 6 nights ,the location is great if you are going on a cruise and after May 2014 just a stone throw away from Riverwalk outlet mall, 10 min walk to Harrah casino and 20 min lazy stroll from FQ. great breakfast and service, no free parking though but the parking is right beside it,... More 

Was this review helpful? Yes 2
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I am absolutely delighted to hear that you enjoyed your recent stay at our hotel! We definitely agree that our location is perfect for visitors coming in town before and after their cruise. Thank you for choosing Hyatt Place New Orleans, and we will look forward to welcoming... More 

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