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Hyatt Place New Orleans/Convention Center

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881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Hyatt Place New Orleans/Convention Center
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Hyatt Place New Orleans/Convention Center
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370 reviews from our community

Traveler rating
    160
    143
    48
    11
    8
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102
69
14
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
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    (130)
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    (73)
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There are newer reviews for Hyatt Place New Orleans/Convention Center
See the most recent reviews
Atherstone, Uk
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 7, 2014

Lovely hotel in a good location either for the Convention Centre or for sight seeing. Room was a good size with a big bed and sofa area and also clean. Breakfast included in a nice size area with good choice.

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for your wonderful comment! I am so excited that you enjoyed your recent stay with us and especially that you enjoyed our hot am kitchen skillet. We definitely agree there are a lot of good choices! We look forward to welcoming you back on your next trip to the Big Easy! Sincerely, Logan Melius Guest Relations More 

Memphis, Tennessee
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed September 30, 2014

My husband and I visited New Orleans in 2013, and chose this hotel because of its location. This hotel is directly across from the convention center and next door to the Marriott. My next stay will be at the Marriott. At check in, my husband was informed by the NEW front desk clerk that he is required to follow the... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for taking the time to review our hotel, your comment is very much appreciated. I am so sorry to hear about your recent experience at our hotel, although am very happy that you enjoyed your trip overall. Our team works very hard to make sure all guests have an enjoyable experience while staying with us, and I want... More 

Dothan, Alabama, United States
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 29, 2014

This is directly across from the convention center and a 2 minute walk to the riverfront shopping. It is a good 15 minute walk to the middle of the french quarter. Parking is either "find it yourself" or by valet. Valet is the way to go. You won't save much if you park yourself anywhere else. The front staff is... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I am absolutely delighted to hear that you enjoyed your recent stay at our Hyatt Place, and am just thrilled to hear your wonderful comments about our front gallery staff and housekeeping team. They try very hard to make sure all of our guests are taken care of and have... More 

Warwick, Rhode Island
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 26, 2014

We only stayed one night. Room very clean. Staff super helpful. Includes an ok breakfast. We stayed on the 3rd floor which was the breakfast floor and very loud. Location near the riverwalk and French quarter trolley. If you like art you will like the location.

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for taking the time to review our Hyatt Place! I am very happy to hear that you enjoyed your recent stay with us. I do want to apologize for the noise on the 3rd floor during breakfast and want to assure you that this is a problem we are in the process of improving upon. I am so... More 

Oliver Springs, Tennessee
Top Contributor
52 reviews 52 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 25, 2014

We recently stayed here last week before we went on our cruise. It is right across from the port where the ship docks. The staff was friendly and even had great suggestions on what restraunts to eat at. Also gave directions to walk to bourbon street. The rooms were spacious and they had a great complimentary breakfast the next morning.... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

What a great review! I am so happy to hear you enjoyed your recent stay at our Hyatt Place! Our location is absolutely perfect for pre and post cruisers. I did want to share with you that our hotel does offer a cruise package which includes parking and shuttle service to and from the port, which I recommend looking for... More 

Surprise, Arizona
Top Contributor
50 reviews 50 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 23, 2014

My recent stay was primarily for a conference located across the street at the convention center. The location made it quite convenient to go back and forth as needed, yet was still close enough to walk to the French Quarter, Jackson Square or anywhere else. On the few occasion I took a cap it was usually under 10 dollars. The... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

I am so happy to hear about your recent stay at our Hyatt Place! It is always so wonderful to hear about our guests interactions with our team, as I know we all try our absolute best to make sure our guests have a great experience with us. I will definitely share your wonderful comment with the rest of our... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2014

I stayed at this hotel because it was not in the French Quarter and I booked it through Orbitz at a good rate. I have been to New Orleans multiple times and have stayed in some of the fancier /pricier hotels near the Quarter and you never get any sleep because the drunks stay up all night partying and playing... More 

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

I want to thank you for taking the time to review our hotel. Your comments are very much appreciated, as it helps us to continue to improve our services. I want to apologize for the noise issue and want to assure you that I will share your comment with the appropriate management so that we can improve our approach on... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

Very pleasant staff, from front desk to valet to kitchen. Hot breakfast is a nice touch. Rooms were a little small, but expected in a remodel of an old warehouse building in Nola. Great price for the area.

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for taking the time to review our hotel. I am absolutely thrilled to hear that you enjoyed your recent stay with us. Traveling for work can definitely be a bit on the stressful side, and we understand that which is why we try our best to make sure we can make our business travelers are as comfortable and... More 

Amarillo
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2014

This was our first visit to New Orleans. This hotel was very nice & the staff was great! We were within walking distance to all the attractions (some were a long walk though) but we were glad to be on the outskirts a bit with our family. This hotel is great if you are taking a cruise or have meetings... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for your wonderful review! I am so happy to hear that you enjoyed your stay with us and that you had a great time on your first trip to New Orleans! Our entire staff works very hard to make sure all of our guests have a great experience at our hotel, so it is such a delight to... More 

Biloxi, Mississippi
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 8, 2014

I've stayed here 3 times now. I'd stay here again if I had to but hope that I don't. My wife feels the same. Hotel: Yes, this is a Hyatt, but understand that this is a city Hyatt Place in a renovated building. This a far cry from the stand alone Hyatt Place in suburbia. Please understand this before booking.... More 

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for taking the time to review our hotel. I am so sorry to hear about your disappointment with our hotel. We definitely agree that we are a unique Hyatt Place, especially in the fact that we are located in the downtown area of a pretty lively city. The atrium is also a part of our infrastructure that makes... More 

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