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Hyatt Place New Orleans/Convention Center

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881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Hyatt Place New Orleans/Convention Center
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Hyatt Place New Orleans/Convention Center
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445 Reviews from our TripAdvisor Community

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Traveler rating
    197
    172
    52
    15
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Shreveport, Louisiana
2 reviews
2 of 5 stars Reviewed yesterday NEW

I stayed here for several weeks. Last week they lost my reservation. No rooms. So after flying in on Tuesday, going to the job site, then coming to the Hyatt so I could relax after a long day I find I have no room. I had placed my reservation with Cantrell as I have most of the previous visits when... More 

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Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My daughter and I stayed at this hotel last week. She is only 15 so I did not want her near Bourbon Street yet. So this location worked out great. The rooms at this hotel are clean and well put together. Would be great for a family since the room comes with a couch and a refrigerator. The FREE breakfast... More 

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Alexandria, Louisiana
1 review
1 of 5 stars Reviewed yesterday NEW

reunion> 95% didnt eat . chicken dry-no flavor. rice/shrimp dishes - hardly any shrimp in them. rice gummy no flavor . gumbo scorched no meat except tiny shrimp. pudding ugh!! worst reunion meal ever!

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Paris, France
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Breakfast and Rooms are good but the service is not to be trusted! I've already been at this hotel in December, so this time I called at 9am on check-in day to make sure I would have a room on the top floor (6th without paying extra - 10$ for floors 7 and 8 per night) and far from the... More 

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Redding, California
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed there for three nights after a cruise. My husband and I had a room and my mother and her friend had another room. The staff was efficient and stored our bags when we arrived early. The location is across from the convention center and a great outlet mall. We did cab and Uber it to the French Quarter... More 

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Pine Bluff, Arkansas
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel was nice and clean, beds were comfy, decor was very trendy. The staff was very friendly and they have a concierge at the front door with maps and information on tours available. My only complaint was the condition of the shower tiles in our bathroom. Maybe at home this is acceptable, but not for a hotel room... More 

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Fort Smith, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Of course, great to be at the hotel next to the Convention Center. Plenty of action and places to dine, whether on the go or for a nice dinner with other visitors. Nicely located with convenient transportation to French Quarters or other places for sightseeing and becoming familiar with the other sites of interest in the great city.

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Manieshia, Manager at Hyatt Place New Orleans/Convention Center, responded to this review

We are delighted the location of our property was convenient and suitable to meet all your needs. Thank you for this review. More 

San Diego, California
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I was not sure what the Hyatt Place would offer, since I am more familiar with the Hyatt. Our family reunion was held there, and we received some of the best customer service I have received anywhere. The staff in the breakfast restaurant was superb, as was the housekeeping staff. Marina, who was in charge of our planning on behalf... More 

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Manieshia, Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for this taking the time to write this review. We only want to provide our guest with the best customer service and we're delighted to know you received it here. We evaluate all areas based on this feedback . We apologize for any disruption in your blissful visit and appreciate your honesty regarding the staff. Thank you for... More 

Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a fan of the Hyatt Place chain in general and this one definitely lives up to their lift standards. Everyone is polite and very helpful, the breakfast was actually better than other Hyatt Place hotels once stayed in. Highly recommended.

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Manieshia, Manager at Hyatt Place New Orleans/Convention Center, responded to this review

We're delighted to hear we come highly recommended from our fans! The staff is going to love your review. Thank you for taking the time to give us this delightful feedback. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I am having such a wonderful stay here that I wanted to give my review on my last night before I left. The location was excellent and quiet. Not far from the city which was just a few blocks away if walking. The hotel lobby was very clean which is the first thing that I judge when I enter a... More 

Was this review helpful? Yes
Manieshia, Manager at Hyatt Place New Orleans/Convention Center, responded to this review

I speak for the entire staff when I say this is the type of review we want to receive from each guest. Thank you for this wonderful feedback. I will be sure to tell them all what a wonderful visit you had due to the great customer service they provided. More 

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