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All 152 New Orleans hotels

Hyatt Place New Orleans/Convention Center

3.0 of 5 Hotel   |   881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Hyatt Place New Orleans/Convention Center
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81%
Ranked #39 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Charles W Tel Aviv, Israel
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191 people have reviewed this hotel

Traveler rating
    85
    70
    24
    7
    5
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45
29
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59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Top Contributor
217 reviews 217 reviews
40 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Simple but large lobby with a small coffee shop as several computers available for guests. Rooms are nice and modern and will easely fit 4 people providing you book two double beds . Small gym with modern fitness equipement available . Brakfeast can be stressfull as if you come late you mind have an issue with finding food or atleast... More

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Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Hyatt Place for 8 nights while on business in NOLA. The hotel is in a prime location - right across the street from the convention center, within walking distance to the French Quarter, and only a block away from the warehouse district. My room was very clean, although smelled very musty. I am not sure... More

Was this review helpful? Yes 1
Sulphur, LA
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here for two nights. I called on three occasions to ensure that my room would have two queen beds and was assured both times it was set that way. One time it was even confirmed by the property manager. The beds are hard and uncomfortable. The staff was rude and not friendly. I suggest you stay elsewhere.

Was this review helpful? Yes 1
Hyatt_Place-NOLA, General Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying at the Hyatt Place New Orleans. I apologize that your efforts to change your room reservations was unsuccessful as well as your experience with our staff. We typically don’t receive comments of this nature and apologize for your experience. We will review your comments with our gallery team however appreciate additional details regarding your service encounter... More

Highland Park, Illinois
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our first overnight in New Orleans. We arrived on March 15 tired, in the mid-afternoon, and were expecting a smooth registration --which was the farthest thing from our actual experience. First they were understaffed: there was a long line to register. Second, they had our reservation wrong: 1 king bed instead of two queens (I showed them our... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, General Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying at the Hyatt Place New Orleans as well as for taking time to complete a review of our hotel. I was disappointed to read of your experience at our hotel and apologize that our team didn't do a better job of addressing your concerns as well as your perception that our response lacked empathy which was... More

Montreal
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Noisy design (open Atrium without any advantage for guests, constant source of noise,, all rooms face the atrium with a few exceptions, TV blaring constantly. Very pleasant but largely untrained staff, with no provision for true hotel services. Breakfast is adequate for a 100/night hotel, but we paid 200+ and this is horrible. Not close to worth this price. Rooms... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying with us as well as taking the time to review our hotel, your comments are appreciated. I apologize for your experience and assure you this is something that we are in the process of addressing. The atrium is a unique part of the design of the hotel, however we are taking measures to ensure the noise... More

Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the kind of hotel I classify as perfect the staff were great and helpful. The value was decent and the distance from the French quarter seems not to far away. Also as I pulled up to the front door I didn't not feel as afraid as all the stories I'd heard I felt a level of calm and... More

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Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. We were so excited to read your wonderful review. We try our best to make each guest feel comfortable and at home and the fact that you felt that way truly puts a smile on our faces. We will look forward to welcoming you back on your next... More

Seattle, Washington
1 review
2 of 5 stars Reviewed 3 weeks ago

A decent hotel, but be weary of leaving any belonging with the bell hop. I had a few things taken out of by bag including Sony Headphones and ipod. I spoke with the manager and was told that I needed to file a police report before they would do anything. Most unfortunate.

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Hyatt_Place-NOLA, General Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying with us as well as taking the time to review our hotel, your comments are appreciated. I was disappointed to see your comments regarding the missing items from your bag as well as the initial communication with you and a member of our staff. I apologize for your experience and assure you this is not typical.... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good value for the area. Room was clean with comfy beds. Staff was very helpful with recommendations for restaurants. Breakfast was best we had on week long trip in Florida. Also very close to parking garage with valet available if you so choose.

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Calgary, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights, The staff was very friendly. The hotel was updated, clean and right across the street from the convention centre. There is a 24 hour "cafe" in the lobby, free wifi, computers and printers for use as well as a fitness room. Breakfast was wonderful. The room was clean and comfortable. We had two double... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. We are so excited to hear that you enjoyed your stay with us! We are currently in the process of working on a solution for the noise coming from the 3rd floor atrium. So we look forward to that problem being resolved.... More

Katowice, Poland
Top Contributor
69 reviews 69 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Everything was great. Staff. Rooms. Breakfast. Wifi. This hotel has Unique atmosphere. Service is great too. View from The room is excellent. If You come to New Orleans here You find The best place to stay for reasonable price.

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

We are absolutely thrilled that you enjoyed your stay with us! We take a lot of pride in providing a unique experience for our guests and are so glad you liked it. I will definitely be passing along your wonderful comments to the rest of our team, and we look forward to welcoming you back on your next trip to... More

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Additional Information about Hyatt Place New Orleans/Convention Center

Also Known As:
Hotel New Orleans New Orleans
Hotel New Orleans
Address: 881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#31 Business Hotel in New Orleans
#51 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place New Orleans/Convention Center 3*
Official Description (provided by the hotel):
The Hyatt Place New Orleans/Convention Center hotel is located in the heart of New Orleans’ downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrah’s Casino, the riverfront, Aquarium of the Americas, and the French Quarter. The hotel offers a dine-in atrium restaurant, a fitness and business center, three meeting spaces, and complimentary wireless Internet access in guest rooms and public areas. The hotel’s convenient location also offers a direct route to the city’s airport, only 20 minutes away. ... more   less 
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