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All 152 New Orleans hotels

Hyatt Place New Orleans/Convention Center

3.0 of 5 Hotel   |   881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Ranked #39 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
tinajoon toronto
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195 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for 6 nights ,the location is great if you are going on a cruise and after May 2014 just a stone throw away from Riverwalk outlet mall, 10 min walk to Harrah casino and 20 min lazy stroll from FQ. great breakfast and service, no free parking though but the parking is right beside it,... More

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Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Hyatt Place Convention Center New Orleans prior to a Caribbean cruise. The hotel is very conveniently located near the cruise terminals, less than two blocks away and also within walking distance (5-15 minutes) of Jackson Square, the French Quarter, the WWII museum, Mardi Gras World, and the St. Charles street car line. The property is a standard... More

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Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. We are so happy to hear that you enjoyed your recent stay with us. We definitely agree that we have a great location, especially for pre and post cruisers! Thank you so much for choosing the Hyatt Place New Orleans, and we will look forward to welcoming you... More

Port Saint Lucie, Florida
Top Contributor
67 reviews 67 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an older building renovated into a very nice Hyatt Place. It is easy walking distance to the convention center and a long walk or short drive to the French Quarter and French market areas. Every staff member we interacted with were above and beyond! Shower worked well with good water pressure. The coffee bar was well stocked and... More

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Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. Your wonderful comments just made my day! Our entire staff really does work hard to make sure all of our guests have a wonderful stay, and it is such a delight to hear that it is something you noticed. I will definitely... More

Tennessee
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were very pleased with Hyatt Place. The location was a walkable distance away from the French Quarter, the staff was wonderful, security card to rooms was great and the breakfast was the best! BIG variety and GREAT food!

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Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. I am absolutely thrilled to hear that you enjoyed your recent stay with us! I will be sure to share your wonderful comments with the rest of our team, and we will look forward to welcoming you back on your next trip... More

Tel Aviv, Israel
Top Contributor
219 reviews 219 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Simple but large lobby with a small coffee shop as several computers available for guests. Rooms are nice and modern and will easely fit 4 people providing you book two double beds . Small gym with modern fitness equipement available . Brakfeast can be stressfull as if you come late you mind have an issue with finding food or atleast... More

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Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. I am so happy to hear that you enjoyed your stay with us! I will definitely be sharing your comments about breakfast with the rest of our team. We try our best to make your entire stay as stress-free as possible, and... More

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Hyatt Place for 8 nights while on business in NOLA. The hotel is in a prime location - right across the street from the convention center, within walking distance to the French Quarter, and only a block away from the warehouse district. My room was very clean, although smelled very musty. I am not sure... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I am so happy to hear that you enjoyed your recent stay with us! We definitely agree with you, that having a couch area in all of our rooms is very nice, especially if you want to relax, but not necessarily in the same place that you sleep.... More

Sulphur, LA
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed here for two nights. I called on three occasions to ensure that my room would have two queen beds and was assured both times it was set that way. One time it was even confirmed by the property manager. The beds are hard and uncomfortable. The staff was rude and not friendly. I suggest you stay elsewhere.

Was this review helpful? Yes 1
Hyatt_Place-NOLA, General Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying at the Hyatt Place New Orleans. I apologize that your efforts to change your room reservations was unsuccessful as well as your experience with our staff. We typically don’t receive comments of this nature and apologize for your experience. We will review your comments with our gallery team however appreciate additional details regarding your service encounter... More

Highland Park, Illinois
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our first overnight in New Orleans. We arrived on March 15 tired, in the mid-afternoon, and were expecting a smooth registration --which was the farthest thing from our actual experience. First they were understaffed: there was a long line to register. Second, they had our reservation wrong: 1 king bed instead of two queens (I showed them our... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, General Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying at the Hyatt Place New Orleans as well as for taking time to complete a review of our hotel. I was disappointed to read of your experience at our hotel and apologize that our team didn't do a better job of addressing your concerns as well as your perception that our response lacked empathy which was... More

Montreal
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Noisy design (open Atrium without any advantage for guests, constant source of noise,, all rooms face the atrium with a few exceptions, TV blaring constantly. Very pleasant but largely untrained staff, with no provision for true hotel services. Breakfast is adequate for a 100/night hotel, but we paid 200+ and this is horrible. Not close to worth this price. Rooms... More

Was this review helpful? Yes 1
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you for staying with us as well as taking the time to review our hotel, your comments are appreciated. I apologize for your experience and assure you this is something that we are in the process of addressing. The atrium is a unique part of the design of the hotel, however we are taking measures to ensure the noise... More

Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the kind of hotel I classify as perfect the staff were great and helpful. The value was decent and the distance from the French quarter seems not to far away. Also as I pulled up to the front door I didn't not feel as afraid as all the stories I'd heard I felt a level of calm and... More

Was this review helpful? Yes
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. We were so excited to read your wonderful review. We try our best to make each guest feel comfortable and at home and the fact that you felt that way truly puts a smile on our faces. We will look forward to welcoming you back on your next... More

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Additional Information about Hyatt Place New Orleans/Convention Center

Also Known As:
Hotel New Orleans New Orleans
Hotel New Orleans
Address: 881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#15 Romantic Hotel in New Orleans
#31 Business Hotel in New Orleans
#51 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place New Orleans/Convention Center 3*
Official Description (provided by the hotel):
The Hyatt Place New Orleans/Convention Center hotel is located in the heart of New Orleans’ downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrah’s Casino, the riverfront, Aquarium of the Americas, and the French Quarter. The hotel offers a dine-in atrium restaurant, a fitness and business center, three meeting spaces, and complimentary wireless Internet access in guest rooms and public areas. The hotel’s convenient location also offers a direct route to the city’s airport, only 20 minutes away. ... more   less 
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