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Hyatt Place New Orleans/Convention Center

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881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
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Hyatt Place New Orleans/Convention Center
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Hyatt Place New Orleans/Convention Center
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335 reviews from our community

Traveler rating
    146
    125
    46
    11
    7
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93
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beeston, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here in March for 2 nights. The staff were very pleasant and helpful, especially when my sister and i checked in. We were given a room with a big bed (twin beds were ordered). On querying this we were told they would send extra linen and WE could make up the sofa bed!!! My sister said she would not... More 

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings! Thank you for taking the time to review our property. Thank you for your great 4 star review. We do apologize that the room with two beds was not available for you upon check in, but we are delighted to know that we were able to accommodate you and your sister. We appreciate you noting the details of our... More 

Spring, Texas, United States
Top Contributor
50 reviews 50 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious, Clean, Great Service, Location just a great Hotel! Loved our room and the layout of the hotel. Very clean and modern. The valet is not that great, but the staff at the Hotel is top notch! I will be back in May for a graduation. Booked a room block. Kris in Sales was great to work with and Kylie... More 

Was this review helpful? Yes 1
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings, Thank you for an awesome 4 star review! We are delighted to hear that you will be returning in May. We look forward to having you and happy to know our staff was able to accommodate your reservations needs. Your great feedback will be celebrated with our team! Sincerely, Erin Marrero-Savoie Guest Service Manager More 

Greenville, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was surprisingly close to everything and anything that we wanted to do/see. We rented a car from the airport and drove it for only one day of our four day stay. DO NOT TAKE A SHUTTLE TO THE HOTEL! Catch a cab or rental car. The staff was helpful, especially the girls who worked night shift. The rooms... More 

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings! Thank you for your amazing 4 star review of our property. We are happy that our location was convenient during your stay in New Orleans. We will be sure to share with our Night Auditor your king comments. We understand the importance of technology while traveling, so we are delighted to know that the additional USP ports and outlets... More 

Las Vegas, Nevada
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms were large and clean. The location was good for what we were in town for. There were some issues with service and it was odd to me that there was no room service. For a hotel room that is almost $300 a night I just expected more.

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings, Thank you for taking the time to review our property. We appreciate your feedback and are happy to hear the location was convenient for your trip’s needs. We do apologize if you for the service issues you experienced while here and hope that we may have you as a guest again so that we can wow you. Our Hyatt... More 

Top Contributor
111 reviews 111 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was selected for our week long visit to New Orleans due its perfect location off the Quarter. It is also central to most other attractions. Checking in took an extra minute or two as the front desk agent also serves as the bartender and cashier for the snack shop. As such, you may have to prepare to wait... More 

Was this review helpful? Yes 1
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Hi, Thank you so much for taking the time to review our property. We are happy that you and your family selected us for your week vacation to New Orleans! Thank you for mentioning all of the great positives of our property, such as the many of USB outlets. We do apologize about the wait you and your family experienced... More 

Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights during a conference. Could not be more convenient to the convention center! Room was well appointed, clean, and very large (corner rooms have a vestibule where one would access an adjoining room if so booked). The free breakfast was much better than at hotels of similar caliber. Overall a great stay in a nice area. It is... More 

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings, Thank you for selecting our hotel for you most recent stay in New Orleans. Also, thank you for your splendid review of our property. Feedback such is yours is great for our continual improvement and growth as a hotel. We are joyful that you enjoyed our complimentary breakfast and the options which came along with it. Our location is... More 

Chicago, Illinois, United States
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went down with friends and wanted to stay away from Bourbon St. for a different experience. Everything was still in walking distance, very close to the shopping center, food, parties and clubs! Customer service was excellent, rooms are spacious and the continental breakfast was great! Room service was even nice. Plan your routes around the parades, dress in comfy shoes... More 

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings! Thank you for that amazing 5 star review! We are so happy to know that you enjoyed your Mardi Gras vacation. Also, thank you for mentioning all of the great aspects of our property. You are 100% right about wearing your walking shoes for when visiting our property, we are moments away from just about everything. We truly enjoy... More 

MAINE
Top Contributor
120 reviews 120 reviews
42 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Can't say enough about the staff. Everyone greets you with a smile and sincerely wants to help you have a nice stay. The location is directly across the street from the convention center, but is also the handiest location on the strip to hit some of the trendy arts/warehouse district restaurants. Also - very safe. Elevators require a room key... More 

Was this review helpful? Yes 1
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Hello, Thank you for the great review! We are delighted that you enjoyed your stay while here for your convention. We will be sharing your positive words with our staff; we try to make every guest feel as at home as possible while here so we are happy that their sincerity assisted in improving your guest stay. We do thank... More 

Roseville, Michigan
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable rooms. Great staff. My room was spotless upon my return from work. Great location for conventions, warehouse district. Breakfast was good, not great. I'd go back! Very close to the River walk and Casino. Many great places to eat close by

Was this review helpful? Yes
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greetings, Thank you for the great 4 star review of our property. We greatly appreciate your feedback. We are so delighted that you enjoyed our breakfast. We do hope to see you back, and hope that it will be “great” for you on your next return. As you mentioned our hotel’s location is great for guest that are looking to... More 

Greater Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here during Mardi Gras and the Hotel was just amazing from check in to check out. I don't even know where to begin!! During check in, we had Ann look after us. She was able to get us into our room early and provided us with so many suggestions to do in town (thanks Ann). We checked out... More 

Was this review helpful? Yes 1
Erin M, Front Office Manager at Hyatt Place New Orleans/Convention Center, responded to this review

Greeting! Thank you for the awesome 5 star review. We are so happy that you enjoyed your Mardi Gras stay with us. Thank you for your kind words about Ann and Jorge, we will be sure to share with both of them. Ann is a pleasure to have on our team and we are happy she was able to assist... More 

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