I arrived on the day of my stay around 5:30 p.m. and checked in. Lucky for me I got to the hotel when I did or I would have not had no “free parking” except on the street. Curb parking along streets in behind the hotel property. I got settled in at the room (what a dump, see attached pictures).... More

Okay so I guess they are closing at the end of this month for renovations according to the staff. I just hope that when they re-open they will have gotten rid of all the BED BUGS that bit the heck out of my legs!! They most certainly need renovations, everything is REALLY run down, dirty & basically needs replacing. I... More

I wont waste time writting about this place just read the other reviews they are true not all of them happened to us but talked to people and it happened to them. We got bed bug bites from this place. This place is closing in a month for major renovations.

Great Location! Right on St. Charles Avenue! Lobby is very attractive! Now, for the negative! When I visited there was only one elevator working and this was used by staff and guests. There were MANY times that the elevator was too crowded (the max was 6 people) and I had to either wait or take 5 flights of stairs to... More

Stayed here during Mardi Gras. air conditioner did not work. Took three days to get a new room,which was on the last night of the stay-pure misery. mold on bathroom ceiling,tub did not drain. The icing on the cake was getting stuck on the pre historic elevator.Will never go back. do not waste your money,sleep on the street instead.

PROS: - location (within Garden District, and right on the St Charles Streetcar line) - free internet access CONS: - old (elevator felt like it was about to break, blocked drains in the bathroom, broken hairdryer) - lack of cleanliness (had a mini roach in my bed)

I would never return to this hotel, even if they paid me. We stayed here for Mardi Gras. Not our first by any means, and we understand that the crowds put pressure on properties and their staff. Things won't always run smoothly, we get hat. I try to be laid-back about the little challenges, and cut people some slack. In... More

The elevator situation mentioned in a 2007 review is still in effect -- take the "working" elevator at your own risk; the doors don't close all the way and are likely to leave you stuck until someone tells you the trick is to press the floor button to reopen and try again. The (non smoking?) room smelled, the bed folded... More

This hotel is NOT a 3 star hotel. Let me repeat, it is NOT a 3 star hotel. The first thing you notice when walking into this hotel is the lack of customer service. While Beverly is a fantastic lady, unfortunatley she repersents the worst hotel I’ve ever stayed in (Beverly, you should consider working in a nicer place that... More