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Courtyard New Orleans Convention Center

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300 Julia Street, New Orleans, LA 70130
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Courtyard New Orleans Convention Center
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Courtyard New Orleans Convention Center
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Courtyard New Orleans Convention Center
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206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, OH
Top Contributor
90 reviews 90 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for a meeting at the convention center and several from my group were in the same hotel as well. It is a quick 2 block walk the convention center. The Riverwalk mall/outlets with food court is also right next to the convention center entrance. I had a room on the 2nd floor - it was a master... More 

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Tucson, Arizona
1 review
3 of 5 stars Reviewed 1 week ago

I stayed here for business and when my roommate and I checked in, we immediatley had issues with the toilet in the room constantly flushing. We reported it the front desk and the desk worker handled it perfectly. After that, we had no issues with the room. When checking out, I needed some help getting my bill to turn into... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. I am glad to hear that Pia brought a smile to your day. At the Courtyard Convention Center we aim to create a memorable experience. Although, you experienced issues here I am glad we were able to resolve your toilet. Thank you again for choosing the Courtyard... More 

Bergamo
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is expenvice and not enough at Marriott level/standard for its price. I paid 200$ per night per standard room. The hotel has no restourant for meals and breakfast. There is a small bar, but this is opened few hours only and serves very few easy things for continental breakfast only. The internet wifi is free and available in... More 

Was this review helpful? Yes 1
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Bergamo76, Thank you for sharing your feedback with us. I truly appreciate you taking the time to share and I will review your posting with my team to help us provide better service. I am truly sorry we did not meet your expectations during your recent stay with us and I would love the opportunity to speak with you... More 

Orlando, FL
Top Contributor
81 reviews 81 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here overnight and it was a great location, within walking distance to all major tourist spots. Plenty of restaurants and 2 blocks down from the riverwalk and convention center. Room is what you expect from a Courtyard Marriott, clean and well laid out. Definitely worth a look if you are staying downtown.

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

I want to thank you for staying with us, and mentioning great things about our hotel. I am glad you enjoyed your stay and whenever you’re back in New Orleans please make the Courtyard Convention Center home! Thanks, Ashley More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last night. The front desk was very helpful and polite. The rooms were really nice and clean. My problem with my stay is I left and came back and the valet guy that was on duty was not paying attention at all because he was following a lady around and he takes my car keys... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

First, let me take the time out to thank you for staying at our property and filling out the survey. Here at the Courtyard Convention Center we pride ourselves on staff excellence. However, I do apologize for dropping the ball regarding our valet. After reading your review, I have followed up with Valet Company and have required them to take... More 

Top Contributor
94 reviews 94 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

this was my first time to New Orleans. This hotel is located close to the convention center, shopping, many museums, walking distance to French quarter as well as bourbon st. If you want a place where all the hustle and bustle is low key, this is where you go... Plenty of local restaurants to choose from and even a little... More 

Was this review helpful? Yes 3
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Julie P, Thank you for sharing your experience on Trip Advisor! I am happy to read that you enjoyed your time in New Orleans and found our hotel convenient and comfortable. I have shared your comment with my team and I look forward to having you come back to stay with us the next time you are visiting "The... More 

Gig Harbor, Washington
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 19, 2015

my husband and i stayed here in January. we expected it to be nice since we have stayed in other marriotts in the past. this one was disappointing in several aspects. 1. area, it is kind of off by itself in a not too nice area. there is no restaurants or things to do or see or stores in the... More 

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Acollins003, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for taking the time to express your views. I am very sorry our restaurant was not what you anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Next time you are in the hotel please speak with one of our service... More 

Little Rock, Arkansas
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

we arrived at this hotel the Friday night before Mardi Gras. The staff was incredibly friendly. The rooms were clean and, with the exception of the late night revelers in the hall, it was quiet. This is a great location in the warehouse district with plenty of great restaurants and the WWII museum within walking distance. They have a very... More 

Was this review helpful? Yes 1
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Ashleycunn, Thank you for choosing our hotel during your visit to New Orleans for Mardi Gras! I am happy to read that you enjoyed your stay with us. I appreciate you taking the time to share your experience. We look forward to having you stay with us again the next time you are visiting New Orleans. Warm Wishes, Allison... More 

Denver, Colorado
Top Contributor
62 reviews 62 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

I spent 1 night over Mardi Gras weekend. The 2 down sides to speak of was that when I arrived the front desk agent (Connie I think) was working though something with a gentlemen who was with maintenance or housekeeping. She did not acknowledge me standing in front of her computer with me luggage but kept on with what she... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear jjones4180, Thank you for sharing your experience with us. I am pleased to read that you found our property convenient during your visit to New Orleans for Mardi Gras. Please accept my apologies for the unsatisfactory arrival experience you received. I will share your experience with my team to ensure we are providing top notch service to our guests... More 

Lansing, Michigan
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

As a lover of all things New Orleans, the Courtyard New Orleans Convention Center is my new favorite place to stay when in the Big Easy! The property is beautiful with a super friendly staff! It is centrally located to all activities that the Crescent City has to offer. Being a short walk outside of the French Quarter it allows... More 

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Trip M, Wow! I love your comment and I am excited you have found a new favorite hotel when you are visiting New Orleans! Thank you for sharing. My team and I are looking forward to having you back very soon. Warm Wishes, Allison Hayward Costa General Manager More 

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