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Courtyard New Orleans Convention Center

3.0 of 5 300 Julia Street, New Orleans, LA 70130
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Courtyard New Orleans Convention Center
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Courtyard New Orleans Convention Center
Courtyard New Orleans Convention Center
Courtyard New Orleans Convention Center
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192 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williams Lake, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The rooms and the service was great however you could hear your neighbors talking. It was a noisy on the weekend but during the week it was awesome. The hotel was clean and the staff was very friendly and helpful. The courtyard was amazing and the hot tub was a nice and relaxing treat after a day at work. The... More 

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Top Contributor
57 reviews 57 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice staff. Valet is at hotel so little to no wait. Walking distance to downtown and plenty to do close. Hotel was very clean. Will be back. Great hotel to stay for weekend pleasure or if their on business. NOLA is such a great city to visit. We walked pretty much wherever we wanted to go.

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Lawrence, New York
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for two nights while visiting New Orleans. Not in the middle of all the action in the French quarter but close enough to walk if the weather is nice. The room was clean bathroom a little outdated. Staff was very friendly nice and patient with us and all our questions Would stay here again if I... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 weeks ago

First, I'm a Marriott faithful. I always use Marriott hotels as a prime hotel and especially courtyards. The lobby was nice. But to get to the lobby through the random side entrance or the garage was just tacky. And all the drifters that come through the garage area is just incredible. Truly made me question security. The staff; however was... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Frank P, First, let me apologize for not meeting your standards. We pride ourselves in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is also to make you feel safe and secure. We do have security that walks the perimeter, as well as, the interior of the property. Our exterior doors lock promptly at 10:00pm... More 

Cleveland, Ohio
Top Contributor
425 reviews 425 reviews
127 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this has become one of my favorite places to stay in new orleans. first off - great location. in the heart of the warehouse/arts district with close proximity to the french quarter, river front, super dome, etc. facility is an old warehouse that has been converted into a courtyard. has more charecter than the typical courtyard. highly recommend the valet... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Jon S, Thank you for choosing the Courtyard Convention Center! It is our pleasure to provide you with specular service and a memorable experience. Hope to see you soon, Ashley Collins Operations Supervisor More 

Fitzgerald, Georgia
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the location and price, I guess it was okay. This hotel is within walking distance of the Riverwalk Mall and Harrah's. The RTA is close enough for 3.00 a day you can buy a pass and ride to the French Quarter and back. The one thing I did not like is not being told that parking is close to... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Downtown/Convention Center with us. I would like to take this time to apologize for the lack of refrigerators. We do have refrigerators available per request. However, I am disappointed to learn that we fell short of your expectations. Thank you again for your feedback.... More 

San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Just back from New Orleans and felt compelled to warn others about this hotel. I will start with the major issue...there is a dance club directly across the street and the bass from it is so loud it litteraly rattles the windows and inside the room. It is like having a subwoofer inside your room from club opening to 4... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Nikki F, Please accept my sincere apologies for not meeting your expectations during your recent stay with us. I have shared your comments with my team to ensure we are providing a better experience in the future. If you would like to discuss with me directly, I am available at your convenience. I can be reached at 504-598-9898 ext... More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We were very disappointed after arriving and finding out the pool and hot tub was not included in our cost of $200.00 per night. We were staying two night and was looking forward to enjoying the hot tub after a six hour drive. We found out after arriving that was a cost of $25.00 per person per day! REALLY!!!! We... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Bevmcmillen, Thank you for taking the time to share your feedback. At your convenience, could you please contact me at 504-598-9898 ext 601 or at alli.hayward@marriott.com. I would like to speak with you further about your stay and the pool/spa fee of $25. My property has a pool and spa located on the second floor courtyard but it is... More 

Alexandria, Louisiana, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have to say the front desk staff at this property is amazing! Kenya in particular! I drove into NOLA on my birthday and I called to make sure I was headed to the right place and Kenya confirmed and before I even knew it she had upgraded my room! I really appreciated this as like in said it was... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Quincy C, First and foremost, Happy Birthday! Thank you for choosing our property to celebrate your special day! I loved reading your comment and thank you for taking the time to personally recoginize Kenya. I have shared your comment with my team and we look forward to having you back during your next visit to New Orleans. Warm Wishes,... More 

Atlanta, Georgia, USA
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Courtyard the weekend before Christmas for the Falcons - Saints game. I arrived late Friday evening and stayed 3 nights. The general common area was very spacious and inviting; I liked the fact there were several areas to sit and there was a bistro/bar there. I definitely appreciated the Starbucks beverages that were served there. My... More 

Was this review helpful? Yes 3
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Additional Information about Courtyard New Orleans Convention Center

Address: 300 Julia Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Convention Center 3*
Number of rooms: 202
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Also Known As:
Courtyard New Orleans Hotel New Orleans
New Orleans Courtyard
New Orleans Marriott
Hotel Style:
#7 Green Hotel in New Orleans
#36 Business Hotel in New Orleans
#71 Romantic Hotel in New Orleans

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