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All 153 New Orleans hotels

Courtyard New Orleans Convention Center

3.0 of 5 Hotel   |   300 Julia Street, New Orleans, LA 70130
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66%
Ranked #94 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed yesterday
Denise K Miami, Florida
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  • Reviews (113)
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113 people have reviewed this hotel

Traveler rating
    31
    45
    20
    11
    6
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Miami, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is a great hotel and a great location. The customer service of Kenya was a great help in accommodating our large group. Her customer service was exceptionally well. Will recommend to others. Bridget & Darrelle!!!

Was this review helpful? Yes
Austin, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

I had an awesome stay at this hotel during Essence Festival. The Courtyard is in the center of everything so we were able to walk to almost everywhere we needed to go. The front desk staff Michael and Ashlie were great the entire time. They provided directions and suggestions of places to eat, made us feel welcomed and had the... More

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Tabitha F - I am very pleased to read your review about your recent stay with us. Thank you for taking the time to share your experience. I expecially appreciate you recoginizing our front desk team memebers, Michael and Ashley. They are both great and I am so happy they and our team made your stay memoriable! I have... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 6 days ago NEW

From the time we arrived we felt unwelcome by the front desk staff and the valet. The front desk clerk Connie really needs to be trained in customer service as well as the rude valet. The housekeeping staff we encountered were friendly. This was the only problem we had in New Orleans.

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Collin D, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Rebecca, I would really appreciate the opportunity to speak with you regarding your arrival experience and what transpired with the valet and front desk staff. I am so sorry to hear of your experience and I would like to address these problems with my team. Our guest satisfaction is very important to us and we are taking the necessary corrective... More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is very nice on the inside and is a great walking distance to local shops and restaurants. My only problem with this hotel is that the staff appears to have had NO customer service training whatsoever!!! Expect at least a $200 hold to be placed on your credit card for incidentals by the way.

Was this review helpful? Yes 1
Collin D, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Lark1186, Please accept our apologies for the customer service you experienced during your stay with us. It is clear that as a staff, we did not meet or our own expectations. I would like the opportunity to further discuss your experience in greater detail to ensure that these problems do not happen again. The credit card hold does vary... More

Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We were able to walk to the French Quarter and WWII museum. The staff was warm and friendly. I wish my room particularly my bathroom was cleaner. Other than that it was a perfect stay. We enjoyed the pool/whirlpool, Starbucks coffee, and our balcony.

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Collin D, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Mandolove, We appreciate you taking to time to write a review on Tripadvisor. We are very happy to hear that you found the location convenient and that you enjoyed the balcony, pool, and our Starbucks coffee. Please come back and see us on your next visit from Baton Rouge. Again, thank you for your positive feedback. Sincerely, Collin DeSalvio More

richmond, VA
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This comfortable hotel is a hidden gem in a nice artsy area close to the convention center. The facility is clean and fresh and the atmosphere is low key and quiet. several galleries and upscale restaurants nearby. the pool and hot tub could be cleaner but the courtyard surrounding them is quite pretty. very reasonably priced for the area.

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Houston, Texas
Top Contributor
50 reviews 50 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

At 28 dollars a night, you can't beat the price for overnight parking. The hotel has gone through recent room renovations which have made the rooms I've stayed in recently very good. I choose to stay at this Marriott property when I come to New Orleans on business as it's generally the most cost effective, close to Casino, and within... More

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings joshua15 - I enjoyed reading your comment about your recent stay with us and I appreciate you taking the time to share your experience. I completely agree that our hotel is in a great neighborhood and I enjoy being steps away from several world famous restaurants. Peche and Root are too of my favorite as well! Again, thank you... More

Northampton, United Kingdom
Top Contributor
60 reviews 60 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found this hotel a reasonable walk to the Bourbon Street area but do-able, even in the heat of the day. Our room was clean and comfortable, over looking the inner court yard. We had breakfast each day, but unlike the other 2 Marriotts we used the same week which included breakfast in the room price, this one charged individually... More

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West Hartford, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a lovely stay at the Courtyard near the convention center. the hotel has a well-hidden, but very nice pool area in the middle part of the hotel. Great restaurants were all within walking distance. the front desk staff, especially Michael, went out of their way to make sure everything was taken care of and they were great with recommendations,... More

Was this review helpful? Yes 1
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear sarawalsh10 - Thank you for sharing your experience with us! I am pleased to read that you enjoyed your stay and had a wonderful time in New Orleans. I love hearing that our front desk associate, Michael, went above and beyond to make your stay extra special. I will share this with him and my team and personally recoginize... More

Cleveland, Ohio
Top Contributor
253 reviews 253 reviews
102 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 weeks ago

neat property built into an old molasses factory. has a lot of charecter. nice rooms. great pool in the courtyard. decent staff - friendly, perhaps a bit slow a times. easy walk to the French Quarter. right in the middle of the warehouse/art district. valet parking was bit slow. would stay here again

Was this review helpful? Yes
Collin D, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Jon, Thank you for your comment and positive feedback. We are so happy that you enjoyed the pool, the unique building, and our location near the French Quater. We hope you'll come back and see us on your next trip to New Orleans. Thanks again. Sincerely, Collin DeSalvio Operations Manager Courtyard New Orleans Convention Center 300 Julia Street New Orleans,... More

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Additional Information about Courtyard New Orleans Convention Center

Address: 300 Julia Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Convention Center 3*
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Also Known As:
Courtyard New Orleans Hotel New Orleans
New Orleans Courtyard
New Orleans Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#64 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
202

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