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Courtyard New Orleans Convention Center

3.0 of 5 300 Julia Street, New Orleans, LA 70130
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Courtyard New Orleans Convention Center
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Courtyard New Orleans Convention Center
Courtyard New Orleans Convention Center
Courtyard New Orleans Convention Center
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202 reviews from our community

Traveler rating
    74
    79
    27
    13
    9
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46
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (202)
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    (45)
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1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel last night. The front desk was very helpful and polite. The rooms were really nice and clean. My problem with my stay is I left and came back and the valet guy that was on duty was not paying attention at all because he was following a lady around and he takes my car keys... More 

Was this review helpful? Yes
Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

First, let me take the time out to thank you for staying at our property and filling out the survey. Here at the Courtyard Convention Center we pride ourselves on staff excellence. However, I do apologize for dropping the ball regarding our valet. After reading your review, I have followed up with Valet Company and have required them to take... More 

Top Contributor
91 reviews 91 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

this was my first time to New Orleans. This hotel is located close to the convention center, shopping, many museums, walking distance to French quarter as well as bourbon st. If you want a place where all the hustle and bustle is low key, this is where you go... Plenty of local restaurants to choose from and even a little... More 

Was this review helpful? Yes 2
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Julie P, Thank you for sharing your experience on Trip Advisor! I am happy to read that you enjoyed your time in New Orleans and found our hotel convenient and comfortable. I have shared your comment with my team and I look forward to having you come back to stay with us the next time you are visiting "The... More 

Gig Harbor, Washington
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

my husband and i stayed here in January. we expected it to be nice since we have stayed in other marriotts in the past. this one was disappointing in several aspects. 1. area, it is kind of off by itself in a not too nice area. there is no restaurants or things to do or see or stores in the... More 

Was this review helpful? Yes
Acollins003, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for taking the time to express your views. I am very sorry our restaurant was not what you anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Next time you are in the hotel please speak with one of our service... More 

Little Rock, Arkansas
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we arrived at this hotel the Friday night before Mardi Gras. The staff was incredibly friendly. The rooms were clean and, with the exception of the late night revelers in the hall, it was quiet. This is a great location in the warehouse district with plenty of great restaurants and the WWII museum within walking distance. They have a very... More 

Was this review helpful? Yes 1
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Ashleycunn, Thank you for choosing our hotel during your visit to New Orleans for Mardi Gras! I am happy to read that you enjoyed your stay with us. I appreciate you taking the time to share your experience. We look forward to having you stay with us again the next time you are visiting New Orleans. Warm Wishes, Allison... More 

Denver, Colorado
Top Contributor
62 reviews 62 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I spent 1 night over Mardi Gras weekend. The 2 down sides to speak of was that when I arrived the front desk agent (Connie I think) was working though something with a gentlemen who was with maintenance or housekeeping. She did not acknowledge me standing in front of her computer with me luggage but kept on with what she... More 

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear jjones4180, Thank you for sharing your experience with us. I am pleased to read that you found our property convenient during your visit to New Orleans for Mardi Gras. Please accept my apologies for the unsatisfactory arrival experience you received. I will share your experience with my team to ensure we are providing top notch service to our guests... More 

Lansing, Michigan
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a lover of all things New Orleans, the Courtyard New Orleans Convention Center is my new favorite place to stay when in the Big Easy! The property is beautiful with a super friendly staff! It is centrally located to all activities that the Crescent City has to offer. Being a short walk outside of the French Quarter it allows... More 

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Trip M, Wow! I love your comment and I am excited you have found a new favorite hotel when you are visiting New Orleans! Thank you for sharing. My team and I are looking forward to having you back very soon. Warm Wishes, Allison Hayward Costa General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was here for 6 nights for a convention. I was in a suite that was situated next to the pool. I had a small patio and a pathway that led to the pool. All the staff for helpful and friendly. Just a short walk from the convention center and mall. Would definitely go back!

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Brianna B, Thank you for choosing to stay with us during your recent visit to New Orleans. I appreciate you taking the time to share your experience with us. I loved reading that you enjoyed your room and found our outdoor Courtyard and Pool area a wonderful retreat and were able to relax after your convention. We look forward... More 

Evansville, Indiana
Top Contributor
138 reviews 138 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this Courtyard few times in past for conventions in NOLA but decided it would be perfect location for a 4 day weekend for my wife and adult children and their spouse. It's perfect location between Garden District and easy walk to French Quarter...without all the craziness around you. Facilities are great with nice pool and lounging area... More 

Was this review helpful? Yes
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Greetings Rick C, Thank you for taking the time to share your experience with us. I truly appreciate the feedback and I am happy to read that you enjoyed your time in New Orleans and that our staff went above and beyond to make your stay memoriable. I have shared your comment with my team and have recoginized Ashley, Kenya... More 

New Orleans, Louisiana
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Smooth check-in. Friendly hostesses. Clean & Comfortable room. Great breakfast at the buffet. Smooth check out. We had to request a crib for our son three times before one arrived, but they offered a sincere apology.VALET can use a little work but all else was great.

Was this review helpful? Yes
Acollins003, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

I am glad you enjoyed your stay and I hope to see you again very soon. Ashley More 

Bangor, Maine
Top Contributor
109 reviews 109 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were supposed to be there only one night coming off a cruise to the western Caribbean on the Norwegian Dawn, but a huge snow storm in the northeast cancelled our flights home so we stayed there three nights. The room was very quiet, large and comfortable. There "grill" is not free and only open for breakfast and light dinners.... More 

Was this review helpful? Yes
Acollins003, Front Office Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for choosing our hotel! Whenever your travels bring you back to New Orleans please let us host you and your family. Ashley More 

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Additional Information about Courtyard New Orleans Convention Center

Address: 300 Julia Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Convention Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard New Orleans Hotel New Orleans
New Orleans Courtyard
New Orleans Marriott
Hotel Style:
#8 Green Hotel in New Orleans
#35 Business Hotel in New Orleans
#61 Family Hotel in New Orleans

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