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Courtyard New Orleans Convention Center

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300 Julia Street, New Orleans, LA 70130
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Courtyard New Orleans Convention Center
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Courtyard New Orleans Convention Center
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214 reviews from our community

Traveler rating
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    30
    15
    11
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47
47
5
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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guntersville,AL
Top Contributor
70 reviews 70 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We chose this hotel due to walking distance to the Hilton where my husband was attending a conference. It is in a great location! Only about a 15-20 walk to the French Quarter. It is a quiter area then the Quarter, which we prefer. It is only a 5 minute walk from the Riverwalk Outlet Mall. This mall is super... More 

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Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We came to this hotel last minute and I'm really glad we did. It's the perfect location. Welcome. The staff were very warm and welcoming and willing to answer any questions we had at any time of the day or night, and the valet guys out the front were always very helpful in getting you a taxi. Room. This was... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Kelly R, Thank you for taking the time to share your experience with us. I am happy to read that your enjoyed your stay! I have shared your comments with my team and I appreciate you taking the time to recoginize them. Warm Wishes, Allison Hayward Costa General Manager More 

SC,NY
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, spacious, comfortable room available (on priceline) at the last minute for an unbelievably great rate. We were given a room on the 2nd floor right across from The Republic, a busy and popular night spot, and it being Jazzfest weekend, I was worried that the street noise would be a problem. Not the case at all, a bit of... More 

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Phoenix, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

I was there in late march for a business trip with several other co workers. Four of us checked in on Sunday or so we thought. We did the online confirmation and our keys were all ready with post- it notes attached with all our names when we arrived. Ashley greeted us and gave us each our keys, seems legit... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Hello Linda, I do apologize for your eventful stay. I hope the compensation issued by management compensates for the events occurring during your stay Thanks More 

Broadstone, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel in New Orleans with a child aged 11yrs old 2 weeks before we travelled from England unaware the festival was going to be in full swing and so there was fantastic energy and friendliness. The entertainment was amazing. The spoiler for our 3 day visit was the COURTYARD MARRIOT. We were given room 527 right in... More 

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Starkville, Mississippi, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Some of rooms are facing a busy street and a bar. Unfortunately, I was assigned to one room among them. Then I asked the front desk to give me another room not facing that street, but the front desk did not check the computer before she told me they had no rooms left except those facing the street, though it... More 

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Matthew P, Manager at Courtyard New Orleans Convention Center, responded to this review

I'm very sorry that you were inconvenienced by the room placement. We try very hard to exceed in service due to some of the things that aren't in our control, and it seems that we have missed an opportunity in this case. I will get with my desk team and do some training on how we should handle similar situations... More 

Pasig, Philippines
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property itself is not as impressive as it is tucked away in a inconspicuous parking lot. The entrance is small and when guests from the convention arrives for check in, it can get pretty crowded. The rooms are smaller than I would expect for American standards. We request for a double bed by was given a single king sized... More 

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Matthew P, Manager at Courtyard New Orleans Convention Center, responded to this review

Sia, thank you so much for your feedback. While we do have limitations with regards to the property, we strive to let our service be the shining star. It doesn't sound like we dropped the ball in that area, however, it also doesn't seem that we exceeded your expectations. I've shared your comments with our leadership and will strive to... More 

Columbus, OH
Top Contributor
95 reviews 95 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2015

I stayed here for a meeting at the convention center and several from my group were in the same hotel as well. It is a quick 2 block walk the convention center. The Riverwalk mall/outlets with food court is also right next to the convention center entrance. I had a room on the 2nd floor - it was a master... More 

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Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Csaw712, Thank you for sharing your experience during your recent stay with us. I am happy to read that overall you found our property conveniently located to area attractions and to the convention center. I appreciate the detail you have shared and I have reviewed your comments with my team to ensure we are taking care of some of... More 

Tucson, Arizona
1 review
3 of 5 stars Reviewed March 22, 2015

I stayed here for business and when my roommate and I checked in, we immediatley had issues with the toilet in the room constantly flushing. We reported it the front desk and the desk worker handled it perfectly. After that, we had no issues with the room. When checking out, I needed some help getting my bill to turn into... More 

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Acollins003, Manager at Courtyard New Orleans Convention Center, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. I am glad to hear that Pia brought a smile to your day. At the Courtyard Convention Center we aim to create a memorable experience. Although, you experienced issues here I am glad we were able to resolve your toilet. Thank you again for choosing the Courtyard... More 

Bergamo
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 15, 2015

The hotel is expenvice and not enough at Marriott level/standard for its price. I paid 200$ per night per standard room. The hotel has no restourant for meals and breakfast. There is a small bar, but this is opened few hours only and serves very few easy things for continental breakfast only. The internet wifi is free and available in... More 

Was this review helpful? Yes 1
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review

Dear Bergamo76, Thank you for sharing your feedback with us. I truly appreciate you taking the time to share and I will review your posting with my team to help us provide better service. I am truly sorry we did not meet your expectations during your recent stay with us and I would love the opportunity to speak with you... More 

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