We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton New Orleans Riverside

GreenLeadersGold level
Hotel deals
Hotel website
2 Poydras St, New Orleans, LA 70140
Special Offer
Save 60% on Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton New Orleans Riverside
Professional photos View all
Browse nearby
Hilton New Orleans Riverside
Write a Review

3,205 reviews from our community

Traveler rating
    1,155
    1,148
    571
    222
    109
See reviews for
430
717
134
1,362
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (792)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3205)
  • Mar-May only
    (964)
  • Jun-Aug only
    (650)
  • Sep-Nov only
    (772)
  • Dec-Feb only
    (819)
All months
There are newer reviews for Hilton New Orleans Riverside
See the most recent reviews
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2012

I recently attended a convention in New Orleans and stayed at this great property. Perfect location next to EVERYTHING. Convention Center, Harrah's Casino, Riverfront Mall, Bourbon Street are all walking distance. Staff was very accomodating and my suite was spacious. Huge health club with everything. Hotel restaurants were also high cailber. I will definately stay here again!

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for your very nice review of our hotel, We certainly enjoyed having you here and we look forward to your return. There are many fun things planned here in New Orleans for the rest of 2012 and we hope you can come back and enjoy one of our many heritage festivals scheduled this year , one of our... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 10, 2012

Was here for 3-day business conference. The room was clean but plain for a Hilton. The restaurant downstairs was ok but there are tons of other good options within 3 blocks. The hotel is really well situated for the area- right across from the Riverwalk and a couple of blocks from the convention center. However, if you're coming to a... More 

Was this review helpful? Yes 2
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the very nice review of our hotel and we enjoyed having you here. Next time you are here in New Orleans we look forward to seeing you again and have you enjoy one of our newly renovated rooms. Our project is nearly complete and we are very excited about the new product that we are offering our... More 

Fort Collins, Colorado
Top Contributor
188 reviews 188 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 10, 2012

The Hilton Riverside is a first class hotel in a great location. Lots to do close by including numerous restaurants and a safe and easy walk to the French Quarter. Harrah's Casino is directly next door as well. The rooms are well appointed and very clean. I was attending a week long conference and have never experienced better "banquet food"... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the very nice review and we are happy to hear that you enjoyed your stay. I will certainly pass on your Culinary comments to our Chef and to our Banquet team. I know they will enjoy hearing them. New Orleans is a fun destination any time of the year so whenever you are ready to come back,... More 

Oregon/Washington
Top Contributor
70 reviews 70 reviews
28 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed February 9, 2012

We stayed here for a conference recently. The location is great as it is a short walk to the convention center (a block or so), is attached to the Riverwalk shops, and a short walk to the French Quarter. We requested a room facing the river, which they were able to do for us. It was fun to watch the... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the wonderful review. We certainly enjoyed having you here with us and we are happy to hear that our team was able to assist you with a delayed check out and a possible stay over. New Orleans is a fun destination any time of the year and we would love to see you back in the Spring... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 8, 2012

This hotel is well located, clean and quiet. Restaurant is very good and serves great nola classics. Close to the river of course and near the dome as well. Only downside is you have to pay for the internet service... All good!! WHO DAT!!!??!!

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

We are certainly happy to hear that you enjoyed your stay. It sounds as though you are a Saints fan too! . Our apologies for any miscommunication regarding internet access, we do offer complimentary service in our lobby areas for our guests to use. Additionally the service is complimentary to our HHonors Diamond and Gold members anywhere and anytime. I... More 

Atlanta, Georgia
Top Contributor
198 reviews 198 reviews
88 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed February 8, 2012

I've stayed at this property numerous times over the years. It's a decent, large, faceless convention hotel. I like the location, everything is within walking distance, the river, the casino and the other big tourist things in New Orleans. I have also never had any problems with the Hilton though it has also never stood out as a must stay... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Hilton New Orleans Riverside appreciates your conituned patronage. We certainly enjoy having you here and look forward to your next visit. Lots of changes coming in 2012 - renovations in meeting space and the completion of our guests rooms renovation project in our main tower. We are very exicted about the new product we will be offering our guests this... More 

Fort Worth, Texas
Top Contributor
73 reviews 73 reviews
21 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 7, 2012

When we first got to our room, we were very pleased with the layout, amenities and view of the river. We got all unpacked & started settling in when I discovered the carpet in the room was soaking wet. And not just damp... the bottom of my jeans and socks were soaked! The carpet was wet all over the room.... More 

Was this review helpful? Yes 2
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

We are happy to hear that you enjoyed your stay and our apologies for the wet carpet in your room. Lots of changes in 2012. One will be the completion of our guest rooms renovation project in our main tower which will include new bathrooms. Unfortunately due to the heavy convention and event business at the end of 2011 we... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 6, 2012

My sister and I both actually live just 45 minutes away from New Orleans....when our father comes to visit (from TX) we like to stay in New Orleans and play tourist. We normally stay at JW, however they were booked so we picked the Hilton. I am actually an AGM of two hotels so I know I can be rather... More 

Was this review helpful? Yes 1
Baton Rouge, Louisiana, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 6, 2012

I recently stayed for my second time at this property. After the last trip being a complete disaster due to housekeeping not cleaning my room, among many other problems, things were much better this trip. Despite the vast improvement, they still have a bit of work to do if they want to be a prime property. Upon arrival, it is... More 

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Our guest feedback is important to us and we thank you for sharing you hotel expirience with us. Our sincere apologies for any unprofessional behavior exhibited by any of our staff. This kind of behavior is not condoned here and your comments will be shared with the staff. At the request of many of our guests we have replaced the... More 

North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 5, 2012

We stayed at the Hilton Riverside while on business during Mardi Gras in 2011. We were both first-timers to New Orleans. The Hilton is in a great location for everything. Our room was very comfortable and right on the river. In fact we could see a Carnival cruise ship dock from our window. We loved the location and the conference... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Happy to hear that you enjoyed your stay with us. We certainly enjoyed having you here. Mardi Gras is a fun time here in New Orleans and we are glad you were here to expirience it. Thank you for the very nice review of the hotel and we look forward to seeing you again whenever your travels bring you back... More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

749 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (551)
Viewed
Room/suite (152)
Viewed
Dining (19)
Viewed
Hotel & grounds (120)
Viewed
View from room (89)
Viewed
Bathroom (39)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (17)
Viewed
Other (106)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (126)
Viewed
Amenities (3)
Viewed
King bed (57)
Viewed
Pool 1 (14)
Viewed
Pool 2 (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (2)
Viewed
Room/suite (29)
Viewed
Dining (10)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question