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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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3,031 reviews from our community

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    1,077
    535
    213
    106
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404
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1,277
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton New Orleans Riverside
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new orleans
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 20, 2011

Make sure you ask for a river view. I stayed about a month ago and the view was of a parking garage & I was very disappointed. This stay was great. The view of the river was excellent and it was nice to see the sun rise in the morning over the river. It is across the street from Harrah's... More 

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the very nice review of our hotel and we are happy to hear that you enjoyed your recent stay. Hopefully we will be seeing you again later this year. We are currently renovating our guest rooms in our main tower and we are very excited about the new product that we will be offering our guests. Additionally... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2011

Me and a dozen or so of my friends just spent 4 days at the Hilton for a bachelor party. The hotel staff could not have been nicer, giving us rooms all together and working with us as our numbers and needs changed. The Hotel itself is great, beautiful facilities and our rooms had wonderful views of the Mississippi. The... More 

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Very happy to hear that you guys enjoyed yourselves and it was our pleasure to make this weekend a special time. Congratulations to the Groom to be! We look forward to seeing all of you again and if our team can assist you guys in planning a future visit, please do not hesitate to call upon us. Executive Office Hilton... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed August 18, 2011

We stayed there March 7-9 2011, there was a long line to check in but the front desk was very speedy. Parking is $34 per night, which was a total of $68, it's a little steep but we parked our vehicle the whole time and walked everywhere we wanted to go (Bourbon Street, Aquarium). Everyone in our group loved their... More 

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Kentucky
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 14, 2011

Very clean, nice room, safe, great outdoor area to walk around. Our room had a wonderful view of the river. Across the street is the Harrah's casino. It is within walking distance of the French Quarter and Bourbon Street. Good location. Parking garage is a block away though.

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Happy to hear that you enjoyed your stay with us and we certainly enjoyed having you here. New Orleans is fun destinaion all year round so when you are making your New Year's Eve plans don't forget us. New Orleans has been voted one of the top 10 NYE destinations in the U.S. and what a fun way to ring... More 

Phoenix
Top Contributor
63 reviews 63 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 11, 2011

Enjoyed our stay at the Hilton, though I thought $3 a bottle for water was a bit of price-gouging, along with a charge of $14.95/day for internet and $1.00 local phone calls. Otherwise the accomodations were very nice, with a 3'/4 view of the river. When we had an unexpected overnite guest drop in, we obtained a rollaway from housekeeping... More 

Was this review helpful? Yes 1
Zürich
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
168 helpful votes 168 helpful votes
2 of 5 stars Reviewed August 10, 2011

The hotel is very large and conveniently located for the meeting facilites nearby. Rooms are run of the mill but well kept. Annoying as with many other of these hotels catering to a meeting-driven crowd are the many little and large fees that add on to the bare room rate which in itself is not a bargain. The epitomy of... More 

Was this review helpful? Yes 4
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for choosing the Hilton New Orleans Riverside as your New Orleans destination. We certainly enjoyed having you stay with us and we look forward to seeing you again whenever your travels bring you back to New Orleans. Our apologies for any miscommunication regarding our fees and services. Our fees are comparable with other convention hotels both locally and... More 

Groningen, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 9, 2011

This business hotel accomodates many rooms in three buildings. The hotel itself is so hugh that if you are walking for the parking to the third buliding, you have a 10 minute walk. For all the extra you have to pay: fitness, internet, parking etc. For business or congres this hotel is excellent, for leisure think twice.

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the nice review of our hotel and we certainly enjoyed having you stay with us. It sounds as though you enjoyed your stay and we look forward to seeing you again whenever your travels bring you back to New Orleans. Our Reservations and Concierge teams are ready to assist you in planning your next visit. Hopefully the... More 

Houston, Texas
Top Contributor
185 reviews 185 reviews
57 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed August 6, 2011

This is a very large hotel. But only some of the rooms face the Mississippi River, so ask for one when you make reservations. For the price, it is a good hotel in a great location, especially if you want to gamble next door at the Harrods Casino.

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Thank you for the very nice review of our hotel and we are happy to hear that you enjoyed your stay with us. New Orleans is a fun destination year round and we certainly look forward to seeing you again soon. When planning your next stay ask for a main tower / riverview room. We are in the process of... More 

Morristown, New Jersey
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 4, 2011

The rooms were decent but out-dated. The shower was below average. Very cheap shower head and so-so water pressure. The room service was fantastic. The restaurant was good. One of the pools was taped off with caution tape along one side. The pool itself was so littered with leaves and dead bugs I took the skimmer and cleaned it myself.... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Our apologies about the pool situation and I have shared your comments with our Engineering team. Overal it sounds as though you enjoyed your stay and we certainly look forward to seeing you again whenever your travels bring you back to New Orleans. Good to hear that our staff made a difference for you. Rooms are currently under renovation in... More 

Latrobe, Pennsylvania
1 review
3 of 5 stars Reviewed August 3, 2011

I stayed at the Hilton Riverside for 7 nights recently. The rooms were very clean and the beds were very comfortable. However, there wasn't a small refrigerator in the room...something I thought was pretty standard anymore. There was no wireless internet...another thing I thought was standard. Wireless internet was available but for a heafty price. Concierge was not available for... More 

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Our apologies for any miscommunications regardng our services. As with most convention hotels, refrigerators and in room full kitchens are not standard amenities. However we are in the process of a rooms renovation project whereby in room refrigerators will be available in each guest room. Over the past year we have had a number of requests and suggestions from our... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(104)
  • Convention center(37)
  • Very nice(32)
  • Great location(27)
  • Mississippi river(21)
  • Room service(19)
  • Bourbon street(19)
  • Harrah casino(12)
  • Executive Lounge(10)
  • Hotel restaurant(9)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#29 Business Hotel in New Orleans
#46 Family Hotel in New Orleans
#47 Romantic Hotel in New Orleans

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