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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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#62 of 153 Hotels in New Orleans
2,455 Reviews 4 of 5 stars
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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2,455 reviews from our community

Traveler rating
    886
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    438
    175
    89
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323
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Fairfield, California
Top Contributor
54 reviews 54 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We originally stayed at the Westin, but after one night had to move to a better room. We found the Hilton a few blocks away. It is a big property, but they manage to keep it clean and accessible. They have plenty of restaurants and in addition, Riverwalk is right next to it. Lots of shops and bars. The walk... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I usually choose the Marriott - but, was VERY surprised how nice the rooms were at the Hilton! During checkin, I was offered if I wanted a city or water view, and if I wanted a room on a lower or higher floor. Drago's restaurant was an ADDITIONAL plus, the weather wasn't that great during my visit. The Hilton is... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for a weekend away. Great Hotel, great location. We had a fabulous weekend. Everything was in walking distance. Bedding was very comfortable, felt like I was sleeping on a cloud.

Review collected in partnership with Hilton Hotels & Resorts

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Plymouth
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Hilton Riverside, New Orleans, LA over the Labor day weekend. Hotel is located at a very good location. There is Street car station just near the entrance to the hotel that you can take to the Cathedral and French Quarters. Also just across the street is Harra's Casino. It is big hotel with some rooms facing the... More

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Madison, MS
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton Riverside is a very nice hotel conveniently located on the river and next to the new refurbished Riverwalk Mall. Our room had a nice river view and was clean and comfortable. Have stayed here several times on business, this time was just for a long weekend. The hotel is huge and requires a good bit of walking, which... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Randy L, Thank you so very much for sharing your review with us on Trip Advisor. We are happy to hear that you enjoyed your visit as the team certainly enjoyed having you all here. Have a wonderful Fall Season ahead and we hope to have another opportunity to welcome back in the not too distant future. Jim Thibodeaux Executive... More

Waycross, GA
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great. Has a nice restaurant downstairs. Very clean. Can get lost if your not sure where you are going. The parking was bad. We did notice that if you do self parking, do not check out until you are out the gate with your room key. Otherwise everything else was great.

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

junbon21, It is certainly nice to hear that you all enjoyed your time here. We enjoyed having you here and hope to have another opportunity to welcome you all back again soon. Your business is most appreciated and thank you for sharing your stay with us on Trip Advisor. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I found the service and hilton experience not at this hotel at all. The rooms were very boring and the beds were very uncomfortable. The only good thing is how close it was to our cruise ship terminal. I would return back to this hotel, very disappointed

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Laura F, First let me congratulate both of you on your wedding. We apprecaiate your feedback and we're very sorry you were unhappy with the comfort and appointment of your guest room. Our guest feedback is very important to us and we will be taking your comments into consideration as we improve our on-property experience. We thank you for choosing... More

Saint Augustine, Florida
Top Contributor
66 reviews 66 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I are gold members and at the back end of our 70 day cross country trip . We were very excited to visit New Orleans and especially at a Hilton chain as they are usually the top . This place however was none of those . I have never experienced this check in ! When we pulled... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Michelle P, Michelle, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments on the condition of our pool area with our team and assure you... More

Edmonton
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for a large conference and everything appeared to go off without a hitch. The rooms are comfortable, my only complaint would be how high they keep the air conditioning in the ballrooms. I often needed a sweater. The staff are friendly, the rooms clean.

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Opelousas
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel because of the special offer on pricing I received via tripadvisor. I had never really thought of staying there before but was truly amazed at everything that occurred during my stay. Check-in was quick, the room was absolutely wonderful and I couldn't have for a better view of the city. The convenience of the valet parking,... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Mississippi river(22)
  • Bourbon street(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Tingo, Priceline, Hilton Hotels, Agoda, Hotels.com, Reservation Counter, Odigeo, Otel and Venere so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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