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All 153 New Orleans hotels

Hilton New Orleans Riverside

3.5 of 5 Hotel   |   2 Poydras St, New Orleans, LA 70140
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Ranked #64 of 153 hotels in New Orleans
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A recent review
5 of 5 stars reviewed yesterday
Celeste J Dallas, Texas
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2,387 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (589)
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English first
Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just had a wonderful stay at this location. Check in was just a tad slow, but understandable as someone new was training, but the friendliness of the employees definitely overshadowed any long wait times. Our room was really, really clean - matter of fact, I can safely say this is the cleanest hotel room I've ever stayed in, and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this Hilton several times. While I enjoyed all of my visits, this one stood out for service and value. All employees were warm and engaging and the promotion offered for the room exceeded my expectations.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great stay at this Hilton. Ten minute walk to the Convention Centre. Within walking distance of many attractions. Modern rooms with superior facilities. Executive lounge has expansive views and very good food etc.

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San Francisco, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location on the RTA, across from Harrah's, close to many fine restaurants and the riverwalk. Superior accommodations, excellent staff from the bell staff, to front desk and really spectacular housekeeping crew. Executive Lounge well worth it with great views.

Review collected in partnership with Hilton Hotels & Resorts

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Fort Wayne, Indiana
Top Contributor
124 reviews 124 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An associate and I were part of a conference and the whole group was booked in this Hilton. It was an excellent choice. Perhaps the most accommodating, professional staff I've run across ever, from the front desk to housekeeping, wait staff and the bell desk. Always a "hello, how are you?" Or "I can help you with that" or "let... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Lisa G, Thank you so very much for sharing your review with us on Trip Advisor. We enjoyed having you here and we look forward to the next time when we can welcome you back. Your comments have been shared with the team and we all thank you. Have a wonderful upcoming Fall Season and we hope to see you... More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Hilton is across the street from Harrah's casino. It is a short walk to Harrah casino's parking lot, which can be *free* parking, if you gamble for 30 minutes using your free Total Reward card. Otherwise, parking at Hilton is $26 a night. I am not a gambler nor a risk taker. I played the penny slot machine and... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Valriconni, We appreciate the review of your recent stay at our hotel and we understand that you were disappointed that we came short of delivering the level of service that you have come to expect. Poor service is not condoned and we apologize for the incident you experienced at breakfast. We do everything that we can to ensure that our... More

Fort Mitchell, Alabama
Top Contributor
87 reviews 87 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We traded in points for a stay here. The first room had a sink that would not drain and AC that did not work (it was 95 that day). We were given a room where everything worked upon request. For most people this would not be a big deal but I feel that these items could have easily been checked... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As always it meets my expectations of exceptional service. All employees are professional and friendly. The rooms are comfortable and clean. I love that it is offers everything at a reasonable price...great dining, Starbucks, Riverfront, and in the heart of the Quarters. The Hilton Riverfront is my first choice to stay in New Orleans and always recommend it to others.

Was this review helpful? Yes 2
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Dionne NB, Thank you for choosing us as your New Orleans destination. We certainly enjoyed having you here and hope to see you again soon. Your comments have been shared with the team and everyone appreciates your comments. Have a wonderful upcoming Fall Season. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was clean, large and the best, had a coffee maker, I can be without my 1st cup lol. The front desk staff was nice. The location was great, trolley car was right in front and Dragos had the best grilled oysters.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

kelleegirl713, Thank you for your kind review. It is always nice to hear that our guests enjoyed their stay with us. The team enjoyed having you here and we all hope to see you again soon. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Monrovia, Alabama, United States
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A great venue, close to key sites.Beside delightful Riverwalk. Spacious, well-appointed rooms. Gracious staff....Concierge Michael Murphy was extremely knowledgeable and helpful. Accommodating meeting areas.

Was this review helpful? Yes 1
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Cyclings, Thank you for the great review and thank you for recogizing Michael. I have shared your nice comments with both Michael and the team. Hopefully we will have another opportunity to welcome you back soon. Thank you for making us your New Orleans destination. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in New Orleans #7 Spa Hotel in New Orleans #30 Business Hotel in New Orleans #39 Family Hotel in New Orleans #46 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
Number of rooms
1600

Questions & Answers

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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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