We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton New Orleans Riverside

GreenLeadersGold level
Hotel deals
Hotel website
2 Poydras St, New Orleans, LA 70130
Special Offer
20% off John Besh Cuisine
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton New Orleans Riverside
Professional photos View all
Browse nearby
Hilton New Orleans Riverside
Add Photo Write a Review

3,511 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,258
    1,266
    625
    244
    118
See reviews for
485
781
139
1,499
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (865)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3511)
  • Mar-May only
    (1065)
  • Jun-Aug only
    (855)
  • Sep-Nov only
    (772)
  • Dec-Feb only
    (819)
All months
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I didn't understand was why it wasn't any microwave's in the room! But besides that everything was great and entertaining! My bed was comfortable and the room was very clean! The Riverwalk Mall in the inside of this hotel was Amazing!

Was this review helpful? Yes
Durham, United Kingdom
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

On check in at this hotel we were not informed that there was a problem with the water,which we discovered with a letter in our room. We could not shower after a long hot day and the water which was supposed to be delivered to our room had not arrived.We had no issue with the room, the a/c worked well... More 

Was this review helpful? Yes
Florence, Mississippi, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I visited the Hilton riverside as a performing artist for the GMWA Gospel Music Workshop of America and found it to be a beautiful hotel. The staff were polite and helpful. My only issue would be the parking garage cost are a little high but that's NOLA. Would like to visit again.

Was this review helpful? Yes
Clarkston
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed on the 16th floor. That part of the hotel is older, Beds and furnishings nicely done. Bath adequate. Elevators fast and efficient. Staff was very good. Concierge was helpful but a bit of an attitude. Breakfast in the hotel was extremely expensive. $15 + for classic breakfast. Hotel connected to a mall for shoppers. Walkable to many things and... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel connected to the mall with good restaurants. I was disappointed that you had to pay daily to use the gym and that's why I rate it 4. Drinks at the bar were high at $15 each. Starbucks inside hotel was limited on drinks they prepared. Mall food court was nice. Beautiful views of Mississippi River. Walking distance to... More 

Was this review helpful? Yes
Saratoga, California
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 6 nights for volleyball junior nationals. It is about a 10 minute walk to the convention center. The first room we were given was right across from the elevator and there was about 3/4 inch gap under door. We could hear everyone getting on and off and their conversations as they walked down the hall. We requested a... More 

Was this review helpful? Yes
Charleston, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I would not stay in this hotel again. I have stayed in many Hiltons across the country and have largely had good experiences, but this location most definitely did not live up to the reputation of the brand. From a disorganized and incorrect check-in, to dilapidated furnishings in the rooms, to service that bordered on rude, they managed to drop... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Toledo, United States
3 of 5 stars Reviewed 2 days ago NEW

Accomodations are nice and a decent location. Concierge is of no help and acts like they are being bothered when you even go to their desk area. Not friendly, not helpful, no local knowledge, and an extremely bad attitude of "leave me alone and do not approach here." I would rate this hotel very good at the least and closer... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Newport News, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Some of the staff were particularly rude and abrupt. The daily cleaning by the maids wasn't thorough, although the hotel was very clean overall. The other staff members, bell hops, shop workers, etc., were very nice and helpful. The concierge was extremely helpful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Largo, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was at the hotel for a conference. There are always long lines at the front desk so that if you need some small thing you have to wait in line till they're finished checking people in. The staff were unfriendly and unhelpful. The worst thing about this hotel is that it was absolutely freezing. If I'm in a city... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

846 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (608)
Viewed
Dining (20)
Viewed
Hotel & grounds (129)
Viewed
Bathroom (41)
Viewed
Room/suite (160)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (18)
Viewed
View from room (94)
Viewed
Family/play areas (6)
Viewed
Other (136)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (126)
Viewed
Amenities (3)
Viewed
King bed (57)
Viewed
Pool 1 (14)
Viewed
Pool 2 (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (112)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (5)
Viewed
Dining (13)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (48)
Viewed
Pool/beach area (3)
Viewed
View from room (2)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Omni Riverfront Hotel
Omni Riverfront Hotel
#36 of 155 in New Orleans
4.5 of 5 stars 245 reviews
Harrah's New Orleans
#20 of 155 in New Orleans
4.5 of 5 stars 1,887 reviews
Show Prices
Show Prices
Show Prices
French Quarter
The Westin New Orleans Canal Place
Central Business District
Loews New Orleans Hotel
Loews New Orleans Hotel
#23 of 155 in New Orleans
4.5 of 5 stars 1,099 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay