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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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3,292 reviews from our community

Traveler rating
    1,181
    1,183
    584
    232
    112
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439
742
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1,405
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (3292)
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    (1052)
  • Jun-Aug only
    (649)
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Fort Walton Beach, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I'm a Hilton Diamond so I thought I might get some benefits. Didn't happen. My rooms A/C didn't work and it took 3 hours to get fixed, they put me in an adjoining room so we could clearly hear a crying baby all weekend, and then we went to the execute lounge where I thought we might get a complimentary... More 

Review collected in partnership with Hilton Hotels & Resorts

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New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this Hotel on a number of occasions, and just love it. It is right beside Harrah's Hotel and Casino, and also right beside the Ferry Landing, and also right beside the Streetcar start point. On the first floor of the Hotel, there is Drago's Charbroiled Oysters. Right across the street, is Gordon Biersch. And finally the... More 

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Atlanta, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed yesterday NEW

How can I start, first off our reservation went from King room to two queen beds, what's the purpose we made reservation then. Room smells not too great either. Don't even bother to call front desk cause they don't answer their phone. Valet, can you bring my car down in 20 minutes. 20 minutes later, car is not ready. Room... More 

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Orangeville, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great place to stay in New Orleans. Only a few blocks from all the action. Casino across the street and top notch restaurants within steps of the from door. Shopping center attached to hotel is very convenient. I'd recommend this hotel to business travelers as well as vacationers

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Shreveport, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I failed to mention the wedding party that had blocked rooms at a special rate of $199 when I made my reservation, resulting in a quote for $299 per night for two nights. When I called to change to only one night, the rate then became $540, including parking. When I checked out, the bill for room and one night... More 

Review collected in partnership with Hilton Hotels & Resorts

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London
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

I think its sufficient as a conference hotel. Nice. Luxuious enough, not hi-end as we know Hilton isnt. Breakfast is good. Dinner was okay but staff too chatty. Wifi too expensive to be an international conference hotel. Not close to old town New Orleans. No inspiring view from my room really. Nothing too interesting in the neighbourhood. Even at the... More 

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Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

very convinient hotel for the convention center nice rooms and fast elevators fast internet very friendly bar, although a bit expensive.. and very good fitness room all rooms have view and bathroom appliances are good

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Weston, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Across from the river. Was there for a few days, met my husband who was attending a conference. Nice room, with fridge. Liked having a large bar area that was open late to get a glass of wine/small bites before heading back to the room at night. Ate at their restaurant for lunch, food was a bit disappointing-thought it was... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Beachy19, Thank you for writing your very nice review. Our apologies for service issues you encountered. We have discussed your comments and we thank you for bringing them to our attention. It was a pleasure to have you all here and we hope to see you again in the not too distant future. Jim Thibodeaux Guest Relations Hilton New Orleans... More 

Napa, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We found nothing special about the hotel. With the two bldgs. side by side it made using the elevators a little confusing. If you were down on the lower level dinning and then went to your room. You had go a certain way for the right elevator, or you would end up where you didn't want to be. I do... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

lulu231, Thank you for writing your review. Your feedback is most appreciated and we will taken your comments into consideration as we continuously look for new ways to create a better in-house experience for our guests. It was our pleasure to have you here and we you will consider us again next time your travels bring you back this way.... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW

New Orleans is always a good place to have a nice dinner, get a bit of jazz and feel a bit carefree. The Riverside was just right. Priced reasonably with a very accommodating staff, easy parking and a massive lobby sporting a well stocked bar and a terrific bartender named Joe it puts you at the edge of the French... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

John G, Thank you for writing your review and thank you for recognizing Joe. It was a pleasure to have you here and we hope to see you back again soon. Your comments have been shared with the team and we thank you. Have a wonderful summer season and we hope to see you soon. Jim Thibodeaux Guest Relations Hilton... More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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