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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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4,002 Reviews from our TripAdvisor Community

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Reston, Manitoba
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Almost an excellent stay...but still very good! Guest rooms are well appointed, beautiful corridors, very comfortable beds. This hotel is huge and very busy, has a slightly impersonal feel to it but all the staff are very friendly and very helpful. The only thing keeping me from an excellent rating review is the room service and restaurants. Room service is... More 

Helpful?
Thank BJC_84_1
Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is a charming hotel. The lobby and amenities are modern but the halls and elevators are charming and older looking. The room was nice and comfortable. Pretty standard fare for a nicer hotel these days. The location is excellent. It is within easy walking distance to the French Quarter, the Riverside outlet mall, and Mother's restaurant (as well as... More 

Helpful?
Thank Kelly H
Torrington, Wyoming
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved that it was a short walk from the cruise terminal here and that it's close to the trolleys, Riverside outlet mall and Bourbon street. The room was available to us first thing in the morning, so we didn't have to put our luggage with the bell hop! Bonus!

Helpful?
Thank Wyofarmer
Boston, Massachusetts
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very clean and very spacious rooms in this hotel. We had a high floor room with a view towards the city. Concierge lounge was a plus with both cold and hot hors d'oeuvres, plenty of drinks (alcohol is extra) and cookies. If possible I recommend to get a room with a view towards the river.

Helpful?
Thank cuartobate63
Louisiana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We like staying in the Towers not at Riverside for shorter walk but either with riverview is good. Staff excellent, Dragos seafood in hotel is delicious and right there. Was great for us this past Mardi Gras as the parade I was in ended right there on Poydras. It says "Hilton" more so than "New Orleans" as it is not... More 

Helpful?
Thank BigtimeFun
Marion, Iowa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in the middle of everythiing and sits on the riverwalk with access to the cruise ship terminal and great walks along the Mississippi. In one direction is the WWII Musuem (a definite must see) and in the other direction is the Frendh Quarter, Across the street is Harah's Casino. The food is good and reasonable in price... More 

Helpful?
Thank pbernts2013
Marksville, LA
Level Contributor
151 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is huge but it's a great hotel for families because if the kids want to do something different it's connected to the riverwalk, has a Starbucks inside, etc. while parents rest! Rooms were quiet, clean

Helpful?
Thank merrudy
new Orleans, United States
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel for 6 days on business and every day there was no hot water or warm at best. The front desk told me that it was a problem they were working on and I should shower in the fitness center except the elevators to the fitness center did not work. At check they offered me a... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael S
Turner, Maine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Although the Hilton is a good place to drop your head do not expect much more. On checkin we had to get a leaky toilet fixed, everyday we had to request towels and any addition things such as soap and coffee. The room never got cleaned just the bed was made. So if your going on vacation only go to... More 

Helpful?
Thank chellemybelle
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

chellemybelle, Thank you for writing a review of your recent stay at our hotel. We are very sorry you were unhappy with your accommodations and service. Here at Hilton we strive to provide each guest with the level of service they have come to expect from us. I am confident that you brought these matters to one of our Managers... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed here for a conference and it was great. The room was spacious and both the check in, bell service and concierge were wonderful. The 20th floor was amazing!!! Thank you for a great visit!!!

Helpful?
Thank Chameeka S
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Chameeka S, Thank you sharing your hotel experience with us. It was our pleasure to have you here and we certainly look forward to the next opportunity when we can welcome you back again next time your travels bring you back this way. Happy Mardi Gras 2016! Jim Thibodeaux Guest Relations Hilton New Orleans More 

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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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