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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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2,576 reviews from our community

Traveler rating
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    457
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1,087
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Troy
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for three nights recently. We had a very comfortable room and no issues with any service. We did order a $15 burger from room service one night and when it got to our room over an hour later, the bill was $33, including a double tip because we didn't realize they already added it to the bill.... More

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Dallas, Tx
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a very nice place to stay when visiting New Orleans. My room was quite comfortable and clean. The hotel staff is very friendly and helpful. I didn't visit the gym as it cost extra. Parking is pretty expensive if you drive but other than that, I will plan to stay here again if I can get a good... More

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Hong Kong
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stay in Hilton for a meeting. Choose the executive floor to avoid the noise from the train near the hotel. Sound proof is a bit of problem. My room is quite far from the guest elevators. I can hear the noise from the elevator still which is behind the staff area. Luckily not too loud to get wake up at... More

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Vancouver, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

Overall, the hotel is pretty average. It's nothing amazing, but nothing terrible as well. Just average. Except they definitely don't charge you for average prices. I booked my stay closer to the day (last minute business trip) and it was over $300 per night. The service wasn't super helpful anytime I wanted something and most employees seemed to disgenuinely "care"... More

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New Orleans, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Room rate was normal. However, ordered a $17.00 sandwich and 2 cokes from room service. Cost was $17 (high but ok for a club sandwich).Bill was $37.50 when sandwich arrived. Sorry - too pricey on top of a $300 room. Will not make this mistake again.

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Alvin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The location was perfect for my daughters Bachelorette Party Weekend! Trolley Car stop was right outside of the hotel so an easy ride towards the French Quarter area. Easy walk as well to the Quarter and directly across the street from the Casino. Rooms were very nice and spacious!

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New Orleans, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel had a good location close to French Quarter and Warehouse District. Hotel was a little worn, could use some updating. Rooms were clean. Pool was very average. We did not eat in the hotel. Hotel is attached to mall and located on riverfront. We stayed on the concierge floor and breakfast was included which was average. If I return... More

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1 review
4 of 5 stars Reviewed yesterday NEW

Hotel staff was smiling all the time. They greeted us daily with a smile and a hello! Our bath tub did have rust and mold but the water was hot. One member of our party said that room service trays were on the floor outside her room from night until morning.

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Manchester, CT, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've stayed at the Hilton New Orleans Riverside many time and each stay has been great. Great hotel, restaurant, and location. Easy walk to the French Quarter and other attractions. Harrah's casino is just across the street.

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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed in Building 2 for a week long conference. Hotel is beside freight train tracks. From my experience, they ran as late as 11:30 pm and as early as 6:00AM. Very loud! The rest of the room was decent , however the bathroom ceiling had visible water damage. I also found tiny red ants in the bathroom sink and shower.... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Gemini6874, Thank you for taking time to write your review. Our sincere apologies for not meeting your expectations during your recent stay. Your comments have been shared with our Food & Beverage team as well as our Housekeeping management team and I have asked for follow up on the issues mentioned. The Public Belt Railroad has been made aware of... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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