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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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3,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
1 review
3 of 5 stars NEW

This is our second stay at the hotel for a military ball. The rooms are clean and comfortable, very nice and quiet. However, the lobby areas, restaurants and walkways are absolute chaos....very congested, noisy and crazy! The hotel was overbooked with conventions and friends in our party were turned away to a neighboring hotel even though they made reservations months... More 

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Urbandale, Iowa
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

I just arrived home from a two night stay at the Hotel. I believe the many features that this property offers makes this an easy choice for a short stay. The property is located adjacent to the Riverside Shopping Mall. Also, it's a short walk about 95% covered, to the Convention Center. My room was nicely appointed with a flat... More 

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Rhode Island
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

at convention center last week for a conference and tried a mooyah burger our first day, liked it so much we ate lunch here everyday, a short walk from the convention center, staff friendly and accommodating, wish I could have them shipped to me at home

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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for a large convention. Despite the number of people attending, the service was excellent and the staff very pleasant. My room was large and well-furnished and quiet (I was on the 13th floor). Location is good and it is an easy walk to the Riverwalk, the French Quarter and the Warehouse District. While not a romantic hotel,... More 

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New Orleans
Top Contributor
168 reviews 168 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed yesterday NEW

As locals, we stay here at least once a year, due to convenient location and overall quality and amenities; and always during (what must be) their busiest weekend of the year -Thurs - Sat before Mardi Gras. As always, the room is clean, plush and every amenity perfect. This visit, I was blown away by the promptness of service in... More 

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Reading, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here 2 years ago and was very disappointed. I checked in upon arrival, got to my room, and if they consider that clean, they're wrong. And I'm really not that fussy. Used Kleenex and a bandaid wrapper on the shelf in the closet, and basically just messy. The excellent Southern service I saw last time was missing as... More 

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Top Contributor
57 reviews 57 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a conference. Extremely convenient located within walking distance if the convention center and about 1/2 walk to Bourbon St. and the WW2 museum area. We stayed here the week before Mardi Gras and so there were a lot of things going on at the hotel. Rooms looked good and were more than adequate. I would stay here... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

pmjennissen, Thank you for making us your New Orleans destination. We certainly enjoyed having you here and we all look forward to the next time when we can welcome you back once again. Have a wonderful Spring Season ahead and we hope to see you soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'm not one for large impersonal branded hotels but was here for business reasons. The hotel is clean and conveniently located, just a 10 minute walk or so from the French Quarter. There aren't many decent cheap and easy cafes/restaurants in the immediate vicinity of the hotel, but the Riverside mall is accessible underground and it's easy enough to walk... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

EM7P, Thank you for your review and our apologies for any staff issues you encountered. We will certainly address these service issues. Thank you for recognizing Darleen. I have shared your comments with her manager and with the team and we thank you for recognizing her. It was a pleasure to have you here and we hope to have another... More 

Fairfax Station, Virginia
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location near everything NOLA. Was cold but easy to walk to and enjoy the local food and experiences. Right near French Quarter with RTA track just outside front door. Lots of good places to eat within a short walk.

Review collected in partnership with Hilton Hotels & Resorts

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18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I was in this hotel for business reasons Good points - location in the middle and connected to the new river walk mall with nice shops and restaurants - close to the casino - several blocks from the France area ( the main reason to be in New Orleans) - the rooms are ok bigs and comfort ( the are... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(104)
  • Convention center(37)
  • Very nice(32)
  • Great location(27)
  • Mississippi river(21)
  • Room service(19)
  • Bourbon street(19)
  • Harrah casino(12)
  • Executive Lounge(10)
  • Hotel restaurant(9)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Amex, Cheap Tickets, Travelocity, Priceline, Hotels.com, Odigeo, EasyToBook and Tingo so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#30 Business Hotel in New Orleans
#47 Romantic Hotel in New Orleans
#47 Family Hotel in New Orleans

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Other (14)
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