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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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3,308 Reviews from our TripAdvisor Community

Traveler rating
    1,184
    1,189
    589
    233
    113
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440
748
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1,411
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for three nights and really enjoyed it. It is close to the French Quarter, The Garden District and Magazine st.. We walked to the Civil War Museum and WW|| Museum. The hotel is connected to the Riverwalk outlet mall, so there is something for everyone. The room was clean, the pools outside and were well kept. We did... More 

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Paducah, Kentucky
1 review
1 of 5 stars Reviewed yesterday NEW

We were booked for 4 nights. Room was cramped and far from elevator. 2nd day we went to the riverwalk and returned to find ourselves locked out of our room!!! They transfered us without consulting us period. Took 3 security guards to give us our belongings.They claimed there were problems with sewage. Never noticed by us.Management REFUSED to speak with... More 

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great place to attend a conference. Large rooms, good support staff, good selection of restaurants and well located. The hotel just seems too big. The hallways are long, with only one set of elevators in the middle. The health club is WAY down at one end and is only accessible with a specific elevator that only takes you there or... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We love this hotel! Friendly staff, great location, clean rooms. The bar was fun, food was great, prices were the best. We prefer to stay at this location when we have a choice. Walking distance to everything! We hope to be back soon.

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Staff was friendly and responsive. There were multiple conventions and meetings going in all week. Concierge were all great. Room staff accommodated special requests quickly. Only marking down for thin walls but that may have been more noisy neighbors than anything else. River view is worth it. You can watch the river traffic go by: better than TV!

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Monterey
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location, try and get river view on upper floor if possible. Easy walk to great eating locations, breakfast, lunch, or dinner, French Quarter, Farmer's Market, casino, convention center, etc. Good food onsite, parking expensive, but it is expensive anywhere in downtown New Orleans.

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North Vancouver, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When checking in, we were told (by the less than helpful girl who checked us in) that our Hilton Honors points that we had registered for months earlier had not been processed. We were then told that we were not eligible for any of the perks associated with this. I had called earlier about WiFi in the rooms (another chain... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this hotel because of Hilton's reputation. Boy! Was I disappointed. Upon arriving, a bellman greeted my cab and took out my suitcase. After I paid the driver, the bellman was no where to be seen, so I struggled with my luggage into the hotel. After going through the rotating doors, I came upon what I thought (and what... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

The location was ideal in that I was here for a conference and then wanted to see New Orleans. I do think, however, it was not worth the price as nothing set it apart other than location to justify the cost. This hotel just doesn't give me anything to write home about.

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O'Fallon, Missouri
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Perfect hotel for a before cruise stay, which is what we were here for. Close to Harrah's, the port and Bourban street. Leave your car in the parking garage and walk. Very happy with the hotel. We could see our cruise ship from our hotel window!

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Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
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