We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton New Orleans Riverside

GreenLeadersGold level
Hotel deals
Hotel website
2 Poydras St, New Orleans, LA 70130
Special Offer
20% off John Besh Cuisine
3 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton New Orleans Riverside
Professional photos View all
Browse nearby
Hilton New Orleans Riverside
Add Photo

3,397 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,212
    1,227
    604
    238
    116
See reviews for
452
761
136
1,456
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (841)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3397)
  • Mar-May only
    (1066)
  • Jun-Aug only
    (740)
  • Sep-Nov only
    (772)
  • Dec-Feb only
    (819)
All months
A TripAdvisor Member
1 of 5 stars Reviewed yesterday NEW

Too bad this hotel doesn't have better concern for its customer because it's a decent hotel! I will not choose this Hilton or recommend it to anyone ! Every worker I encountered could have cared less about even acknowledging that people are customers...it was more like a nuisance than anything for them and it showed!! I expect better customer service... More 

Was this review helpful? Yes
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We came to this hotel without a choice, because our daughter's volleyball club assigns hotels during these big tournaments. I was very concerned after reading so many negative reviews. I did NOT have any problems during my four night stay. We were greeted quickly and handed our room keys within two minutes of entering the building. The room was clean,... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel. Spacious rooms but pricey when compared to the other options around. And there was no breakfast either. Stayed here for a conference at the Convention center. Had booked here in a hurry but moved to another hilton the second day at half the price and similar facilities which also included breakfast. Some of my friends said that they... More 

Was this review helpful? Yes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton before our cruise on the Carnival. The hotel is in a very convenient location. We had transportation to the cruise ship but was able to walk through the mall to the Hilton from the cruise ship. There was 18 of us so we saved a lot of money walking back to the Hilton through the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Orlando, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights. Was really disappointed. The noise was horrible. We ended up having to move rooms the first night because it was so loud. It was inconvenient for us to move all of our luggage but the hotel did nothing to correct the problem of teenagers running back and forth across the hall, screaming, and slamming doors... More 

Was this review helpful? Yes
Annville, Pennsylvania
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to NOLA & the Riverside did not disappoint! I recommend that everyone, if you can, pay a little more for the executive level access. It was worth the water alone! We drink a lot of water & if we had to pay for every bottle ($4) we would have been broke. Being able to have... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

chrisjs32, Thank you so very much for writing your very nice review. Our team enjoyed having you here and we are pleased to hear that you enjoyed the hotel and our team. Thank you for making us your hotel destination of choice here in New Orleans and we look forward to welcoming you back again in the not too distant... More 

Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Had several issues. 1. Asked for the quietest room, didn't care about the view, floor..etc, just wanted very quite room. Ended up getting a room near Ferry which made horn every 15min or so beginning around 8:30am. And once or twice a day, there is loud train noise. 2. 1 day prior to my arrival, called the hotel and asked... More 

Was this review helpful? Yes
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed here and really enjoyed my visit. The hotel itself is nice and clean. My daughter loved that it was attached to a shopping mall. It is located close to everything. It has a trolley right outside to commute to the French market. It's only a few blocks from the French quarter. The only downside was the parking.... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Mj4life, Thank you for sharing your hotel experience with us via Trip Advisor. We enjoyed having you and your family here and we are happy to hear that you all enjoyed your stay. Have a fun summer and we hope to have another opportunity to welcome you back again next time your travels bring you back to New Orleans. Jim... More 

Pasig, Rizal, Philippines
Level Contributor
166 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location-wise, its great. Close to the convention center, separated only by a great outlet mall, surrounded by good restaurants, with easy tram access. The hotel itself is pretty nice, but it is clearly a 4-star. The staff are nice enough, but the elegance and consideration and the little luxuries you come to expect from a 5-star hotel just isnt there.... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

TingOdi, Thank you for your review. Your feedback is most appreciated and we will use your comments going forward as we continuously work to improve our in house guest experience. Our apologies for not exceeding your expectations during your stay. We are not a 5 Star property and we do not advertise to be one. Our hotel is a very... More 

Derby, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything one needs for such trips was well and truly within ones grasp, or right on the doorstep a class location for an event First few days discovery of the local area bourbon street in particular a must everything on a more than a mile long street Shopping malls are within 20 minuets cab ride

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Phil M, Thank you for your review. It was a pleasure to have you here and we are happy to hear that you enjoyed your time with us. Our team always enjoys seeing our many friends with MDRT and we look forward to the next time we see you all again. thank you once again and we hope to see... More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

826 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (588)
Viewed
View from room (93)
Viewed
Room/suite (156)
Viewed
Hotel & grounds (123)
Viewed
Bathroom (40)
Viewed
Dining (19)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (17)
Viewed
Other (131)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (126)
Viewed
Amenities (3)
Viewed
King bed (57)
Viewed
Pool 1 (14)
Viewed
Pool 2 (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (112)
Viewed
Bathroom (5)
Viewed
Room/suite (48)
Viewed
Hotel & grounds (13)
Viewed
Dining (13)
Viewed
Business center/function rooms (5)
Viewed
View from room (2)
Viewed
Pool/beach area (3)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay