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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Breakfast in NOLA
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Hilton New Orleans Riverside
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3,594 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed today NEW

You'd be forgiven for thinking when you walk into the Hilton that it's nothing special, in fact the ground level entry and upstairs check-in felt a bit strange to me, but it is a huge hotel. My stay there was nothing really out of the ordinary, the room was generous in size (although the staff kept turning the temperature on... More 

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Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is relatively close to Bourbon Street and right across the street from Harrah's Casino. Hotel staff during check in and check out where exceptionally pleasant. Room was clean with and extremely comfortable bed with nice sheets and comfortable pillows. Hotel had one of the best gyms I have used in a hotel, lots of different free weights and... More 

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New Jersey, United States
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back from a visit here, spent 4 nights at this hotel. I have no complaints--our room was ready when we arrived (about 11am) and we weren't that far away from the entrance, or one of the pools. Room was spacious and no problems with housekeeping. Very quiet, even with a "gentleman's club" convention going on during our... More 

Was this review helpful? Yes 1
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Christi A. It was our pleasure to have you here and we thank you for taking time to write a very nice review. Have a safe and fun Fall Season ahead and we hope to have another opportunity to welcome you back again soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Chicago, Illinois
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an amazing hotel that's connected to the Riverwalk Mall and the cruise terminal. The hotel has everything from restaurants to huge indoor tennis courts. It's so big that you can get lost in this place and never go outside. The hotel is located right next to a street car stop and you can get anywhere in New Orleans... More 

Was this review helpful? Yes 1
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

JerryK7, Thank you for sharing your hotel experience with us on Trip Advisor. It was our pleasure to have you here as our guest and we do look forward to seeing you again next time your travels bring you back to New Orleans. Have a safe and fun Fall Season ahead. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Bellingham, Washington
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is very close to the casino, fairly close to the convention center (5 minute walk) and 10-15 minute walk from Bourbon St. It is a large hotel with 3 towers and can be a little confusing if that is something that is normally a problem for you. Because it is spread out, you may also have some extra... More 

Was this review helpful? Yes 1
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Steve D, Thank you for the very nice review. It is always a pleasure to here when our guest enjoy their travels. We certainly hope that you will consider us again next time your travels bring you back to New Orleans. Have a safe and fun Fall Season ahead. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My Wife and I stayed at the Hilton New Orleans Riverside Hotel from August 4, 2015 to August 13, 2015 celebrating her Birthday, and it was absolutely the very best vacation we have ever had. We are both world travelers and have stayed at 100's of hotels worldwide and this was #1. From the very smooth and fast check in,... More 

Was this review helpful? Yes 1
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Cathy K, Thank you so very much for making us your hotel destination of choice here in New Orleans. It was our pleasure to have you both here and we hope to have another opportunity to welcome you back again next time your travels bring you back to New Orleans. Have a safe and fun Fall Season! Jim Thibodeaux Guest... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Great location, close to all activities, shopping, sight seeing, night life, nice staff, shopping attached to hotel and boardwalk as well. Parking was a little bit of a walk from the parking garage. Views were great of the river, if you are high enough. Needs more lighting outside.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

garyKS8677PP, Thank you for sharing your hotel experience with us via Trip Advisor. We certainly enjoyed having you here and we look forward to that next opportunity when we can welcome you back again. It is always nice to hear when our guests enjoy themselves. Thank you again. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Toronto, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

The location is good and the rooms are clean and that is the best I have to say. There are tons of other hotels in this location so don't choose it just based on that. For the price per night of the hotel it isnt worth it. They boast having all these amenities like a fitness club and tennis courts... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

BP, Thank you for taking time to share feedback on your recent stay with us via Trip Advisor. We appreciate your candid review of our property amenities and value. We are sorry to hear you were disappointed in your experience and hope you will give us another opportunity to welcome you back again next time you are in New Orleans.... More 

Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this hotel for a long weekend of leisure and eating in New Orleans. The hotel is nice--nicely appointed rooms. Good service. Key to our good experience was the hotel's location: right on the edge of the French Quarter and the Business District. We had a river view room. Very cool to watch the ships... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Kerry M, It is great to hear that you all enjoyed your time here in New Orleans. We certainly enjoyed having you here and we hope to have another opportunity to welcome you back again. Enjoy the upcoming Fall Season ahead and we hope to see you soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room, 2121, air conditioning isn't functioning properly. There is mold on the bathroom tile. The closet door and the bathroom door can't both be open at the same time. Need I say more? The bed is comfortable, the television confusing. No, I won't be returning.

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Jay L, We are sorry that you had a disappointing experience at our hotel. At Hilton we always aim to ensure every guest has a positive experience. Your feedback is most appreciated and we are confident that the challenges you mentioned were brought to the attention of one of our Managers on Duty so that he or she was able... More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
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