We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
Hotel deals
Hotel website
Special Offer
Breakfast Included!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
GreenLeadersGold level
Hilton New Orleans Riverside
Professional photos View all
Browse nearby
Hilton New Orleans Riverside
Write a Review

2,676 reviews from our community

Traveler rating
    964
    943
    479
    194
    96
See reviews for
339
587
127
1,151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2676)
  • Mar-May only
    (777)
  • Jun-Aug only
    (651)
  • Sep-Nov only
    (747)
  • Dec-Feb only
    (501)
All months
Dallas, Texas
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice property! Rooms are larger and comfortable. ONe of the elevators was out of service for 20+ hours. The HHonors lounge is nice but the breakfast offering could use help. Tasteless hard boiled eggs, oatmeal was runny and tastleess as well. I had been at a Hilton Garden Inn earlier in the month with cook to order eggs, meat,... More

Was this review helpful? Yes
Indianapolis, Indiana
Top Contributor
124 reviews 124 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

I did not stay here. However, I spent almost a week here for a conference. The temperature control was not good. One room was ice cold the next was hot and humid. The bathrooms were also not great for a conference hotel. Most of the women's rooms near the meeting rooms had only 2 stalls and one was broken. For... More

Was this review helpful? Yes
Cookeville
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel. The rooms were comfortable and the view of the river was a bonus. The food at our conference meals was excellent. The location could hardly be more convenient. There are things I could nit-pick, such as broken lights on the elevators or loose bolts on the toilet, but these things are minor. I did have... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tulsa, Oklahoma
Top Contributor
51 reviews 51 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a nice Hilton property located close to the French Quarter and right on the river. Some very nice view from the top floors. I was at a conference at the Westin but I liked this property better ( and I liked the points I earned). It was only a short 5 minute walk to the Westin. I got... More

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Mike H, Thank you very much for your great review. We certainly enjoyed having you here and it is good to hear that you enjoyed our Health Club by Hilton. Our team wishes you the best of the upcoming Holiday Season and we hope that you are able to schedule a return visit in 2015. Jim Thibodeaux Guest Relations Hilton... More

College Station, TX, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I was assigned a room in one of the 2 attached 4 story towers adjacent to the main hotel. I had to walk at least a football field to get to the main lobby. Floors were carpeted and difficult to navigate with bags. Personnel were not friendly; some noise in the hallway with noisy guests, and not a particularly good... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Poughkeepsie, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I booked an executive room, which is significantly more expensive than a regular room, for a conference. I thought my room was cramped and when I walked into a colleague's room, which was not on the executive floor, I was right. My room was cramped and I was angry about it. My tip would be if you are staying in... More

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Vivian G, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the... More

Madison, Wisconsin
Top Contributor
427 reviews 427 reviews
46 hotel reviews
354 helpful votes 354 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staying at the Hilton Riverside in New Orleans was the perfect location for a vacation getaway in the Big Easy. It is close to everything exciting and fun in New Orleans. There's a Harrah's casino directly next door. It's on the Mississippi riverfront with a great exercise path for joggers. There are endless dining choices in the hotel and within... More

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

gadgetguy, Our team appreciates your wonderful review of our hotel. It certainly was a pleasure to have you here and we hope to have another opportunity to welcome you back again next time you are in New Orleans. Have a fun and safe Holiday Season ! Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

New Orleans, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have never been to New Orleans and staying at this Hotel was wonderful. Very clean room overlooking the water. Staff extremely helpful and the food at the bar was amazing. Extremely happy with this visit. Hotel located near all the sights.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Steven E, Thank you for your review. It is certainly nice to hear that you enjoyed your time here and hopefully New Orleans will become a frequent stop on your travel agenda. Our team enjoyed having you here and we wish you the best of the upcoming Holiday Season ! Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

St. Geroge, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Entering on the first floor of a hotel, one would expect to find the check-in desk. However, customers are expected to haul their luggage up an escalator or find elevators around a corner to gain access to the check-in counter. As a customer who arrived late at night, I was already exhausted from a day of travel and found this... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Susan E, Thank you for writing your review. We use every comment to better our hotel and our team. I want to apologize for your experience with the shower during your stay. We know how traveling can be tedious and how important it is to have a comfortable and relaxing stay and we will use your comments as a training... More

Williston, Vermont, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My brother died very suddenly as I was in transit from VT to New Orleans - I only had one night at your Riverside Hotel but the people could not have been nicer to me. i appreciated their kindness. When I arrived i told the young man checking me in about the situation and he advised me that they would... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

David L, Our sincere condolences for your loss. We understand how difficult of a time you and your family were having. I have shared your review with the team and we appreciate your kind words. The best of the Holiday Season to you and to your family and we look forward to another opporunity to welcome you all back again.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton New Orleans Riverside? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Mississippi river(22)
  • Bourbon street(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Priceline, AAA Travel Services, Venere, HotelTravel.com, Despegar.com, Reservation Counter, Agoda, TripOnline SA, Odigeo, Otel, Hotels.com and Tingo so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#31 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans

630 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (445)
Viewed
Hotel & grounds (69)
Viewed
View from room (54)
Viewed
Room/suite (120)
Viewed
Bathroom (29)
Viewed
Dining (9)
Viewed
Pool/beach area (13)
Viewed
Business center/function rooms (1)
Viewed
Other (150)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (126)
Viewed
Amenities (3)
Viewed
King bed (57)
Viewed
Pool 1 (14)
Viewed
Pool 2 (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Dining (9)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay