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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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3,517 Reviews from our TripAdvisor Community

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Traveler rating
    1,258
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, DC
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed yesterday NEW

The big plus about the Hilton is that it is very conveniently located for easy access to the convention center, the riverwalk, street car access and nice short walk to the French Quarter. It is a big hotel so there is a lot of walking involved just getting around. Bonus is a short elevator down to the outlet mall and... More 

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Naples, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Hilton since that is where the conference was in late July. We stayed on one of the executive floors which enabled us to use the executive lounge for breakfast and happy hour. Improvement is needed in service in the lounge - very disorganized, and more help needed. Sparce happy hour selections and didn't... More 

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Tavares, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the Riverside Hilton in New Orleans. The one downer was after paying the room rate I find out that in order to use the fitness center it was going to cost an additional $12 a day. Never... Never have I run into a hotel that didn't extend use of the fitness center as part of... More 

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Jacksons Gap, United States
4 of 5 stars Reviewed 2 days ago NEW

Everything was just fine with the exception of the constant grinding of the gears of the elevator, which was across the hall from our room, and could be heard through the ceiling of our room. Service was fine, room was very clean, great view of the river and friendly employees.

Review collected in partnership with Hilton Hotels & Resorts

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minnesota
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was an average Hilton. Some good points, some things the hotel really needs to work on. Good: Bed was comfy. Good water pressure. Typical Hilton toiletries. Fine location. River view room was very nice. I'm Hilton gold and was upgraded to the room with a view. Elevators were relatively quick. Very near trolley stop. Good conference hotel rate $119.... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I didn't understand was why it wasn't any microwave's in the room! But besides that everything was great and entertaining! My bed was comfortable and the room was very clean! The Riverwalk Mall in the inside of this hotel was Amazing!

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New Orleans, United States
3 of 5 stars Reviewed 3 days ago NEW

Staying last week for 4 nights at the New Orleans Hilton I experienced a significant billing error. One of the nights were double billed conveniently at a page break. It seems funny the way it went down and how easily it was corrected. I would report almost pre-planned. I have a hard copy of the bill. I have lost confidence... More 

Review collected in partnership with Hilton Hotels & Resorts

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Durham, United Kingdom
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On check in at this hotel we were not informed that there was a problem with the water,which we discovered with a letter in our room. We could not shower after a long hot day and the water which was supposed to be delivered to our room had not arrived.We had no issue with the room, the a/c worked well... More 

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Florence, Mississippi, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited the Hilton riverside as a performing artist for the GMWA Gospel Music Workshop of America and found it to be a beautiful hotel. The staff were polite and helpful. My only issue would be the parking garage cost are a little high but that's NOLA. Would like to visit again.

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Clarkston
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed on the 16th floor. That part of the hotel is older, Beds and furnishings nicely done. Bath adequate. Elevators fast and efficient. Staff was very good. Concierge was helpful but a bit of an attitude. Breakfast in the hotel was extremely expensive. $15 + for classic breakfast. Hotel connected to a mall for shoppers. Walkable to many things and... More 

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Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
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