We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 153 New Orleans hotels

Hilton New Orleans Riverside

3.5 of 5 Hotel   |   2 Poydras St, New Orleans, LA 70140
Hotel deals
Hotel website
Hotel amenities
Special Offer
Save up to 50% on Parking
Save Saved
You added Hilton New Orleans Riverside to your Saves list
Hilton New Orleans Riverside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #66 of 153 hotels in New Orleans
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
Janis Fore I Amarillo, Texas, United States
  • Overview
  • Reviews (2,313)
  • Photos (572)
  • Amenities
  • Q&A
  • Room tips (561)
  • Location
  • More
Write a Review

2,313 people have reviewed this hotel

Traveler rating
    820
    818
    417
    172
    86
See reviews for
309
515
122
971
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Amarillo, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was there for a convention. The staff was very friendly and helpful. The room was very nice and had a great view of the river. We had a problem with adjusting the water for showering, either it was too cold or hot. They had maintenance there to fix it very quickly and also gave us 2 free breakfasts meal,... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent a week at this hotel and everyone was so friendly and helpful, especially the wait staff. We had 3 meals a day and several snacks and they were always polite and helpful. One morning I slim choices for breakfast because I got down there a little late. One of the servers overheard me saying that I wished I could... More

Was this review helpful? Yes
waco, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Extra charge for internet and do not honor late (2:00pm) checkout they say is available for AARP members. Also had a $30+ self parking fee which is normal for New Orleans. Room seemed old and in need of up dating. Also on this night had kids running all over the lobby uncontrolled when we checked in. Would not recommend this... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall, nice Hotel, nice rooms!! Great location by Harrahs and direct access to the awesome Riverwalk Outlet Mall. We are NOLA regulars (married in the French Quarter 11 yrs. ago). We had two adjoining rooms, on the 12th floor. I had requested a Riverview room, but maybe we did not get it because Harrahs was putting us up at a... More

Was this review helpful? Yes
Windsor, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The location is very good. Five minute walk to the French Quarter. The staff was very good as well. My only complaint is the any extras (internet, fitness center etc.) is an add on charge. But over all a good stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ROME
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 5 nights. The room was a decent size with two queen beds a nightstand, tv stand, desk, and bar cabinet that housed the world's noisiest refrigerator. The closet was tiny but had a safe, an iron, and an ironing board. The bathroom was adequate. What amazed me was the fact that this place advertised wi-fi. That was a... More

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Jennifer C, We appreciate the review of your recent stay at our hotel. We understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. We truly apologize if this was the case and we can assure you that we will definitely keep your review in mind to improve our in-property... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hilton Riverside in July 2014 and it was great. Our room was on the 26th floor overlooking the Mississippi River. What a view of the river with all the cruise ships, tug boats, etc. We had access to the preferred lounge on the 29th floor where you had views of the Mississippi River on one side... More

Was this review helpful? Yes 2
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Terry B, Thank you so much for writing your review and making us part of your travel experience. We certainly enjoyed having you here and we look forward to the next opportunity when we can welcome you back once again. Enjoy the balance of the summer season and we will see you soon. Jim Thibodeaux Executive Office Hilton New Orleans... More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel with my sister and my teenage daughter for 2 nights. The staff were very friendly upon check in and I felt the food was really good in the restaurant, we ate dinner there one night. The riverside trolley is right outside which takes you down to Cafe Du Monde and the canal street trolley is... More

Was this review helpful? Yes 2
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Tamwam, Thank you for choosing us as your New Orleans destination, The team enjoyed having you here and we all look forward to the next opportunity when we can welcome you back once again. Our apologies for the noise issues, your comments have been shared with our Property Maintenance team. Have a safe and fun summer season. Jim Thibodeaux Executive... More

Fredericksburg, VA
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel appears to have been recently updated as far as decor. Good view of river from 16th floor. Beds and bedding very comfortable. Room clean and decent size. Toilet water pressure vey low, poor flushes. Water temperature sensitive in shower.

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

haveanopinion, Thank you for your very nice review. We appreciate your feedback and our apologies for any water pressure issues that you encountered. Your comments have been shared with our Building Maintenance team. All the best and we look forward to the next opportunity to welcome you back in the not too distant future. Jim Thibodeaux Executive Office Hilton New... More

Pendleton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We booked the Hilton Riverside as part of a convention. It proved to be a superb location with a wonderful view of the river and excellent accommodations. For the most part, we walked to everything. Get a river view if you like watching commerce on the Mississippi. We were fascinated. Another tip--visit the WW II Museum. When one thinks of... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

George M, Thank you for the wonderful feedback regarding your recent stay with us. We are very happy to hear that you enjoyed our property and I have shared your very nice comments with the Drago's team. Thank you for selecting our hotel as your New Orleans destination and we hope to have another opportunity to welcome you back once... More

Owners: What's your side of the story?
If you own or manage Hilton New Orleans Riverside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton New Orleans Riverside? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Booking.com, Orbitz, Travelocity, Hilton Hotels, Tingo, BookingOdigeoWL, Agoda, Priceline, Hotels.com, Otel and Venere so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

572 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (389)
Viewed
Hotel & grounds (66)
Viewed
Room/suite (117)
Viewed
Bathroom (28)
Viewed
View from room (53)
Viewed
Dining (9)
Viewed
Pool/beach area (13)
Viewed
Other (103)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (126)
Viewed
Amenities (3)
Viewed
King bed (57)
Viewed
Pool 1 (14)
Viewed
Pool 2 (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Dining (7)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (17)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in New Orleans #7 Spa Hotel in New Orleans #34 Business Hotel in New Orleans #40 Family Hotel in New Orleans #46 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
Number of rooms
1600

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer