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All 153 New Orleans hotels

Hilton New Orleans Riverside

3.5 of 5 Hotel   |   2 Poydras St, New Orleans, LA 70140
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Ranked #64 of 153 hotels in New Orleans
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2,380 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (586)
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1 review
5 of 5 stars Reviewed yesterday NEW

As always it meets my expectations of exceptional service. All employees are professional and friendly. The rooms are comfortable and clean. I love that it is offers everything at a reasonable price...great dining, Starbucks, Riverfront, and in the heart of the Quarters. The Hilton Riverfront is my first choice to stay in New Orleans and always recommend it to others.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was clean, large and the best, had a coffee maker, I can be without my 1st cup lol. The front desk staff was nice. The location was great, trolley car was right in front and Dragos had the best grilled oysters.

Review collected in partnership with Hilton Hotels & Resorts

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

kelleegirl713, Thank you for your kind review. It is always nice to hear that our guests enjoyed their stay with us. The team enjoyed having you here and we all hope to see you again soon. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Monrovia, Alabama, United States
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great venue, close to key sites.Beside delightful Riverwalk. Spacious, well-appointed rooms. Gracious staff....Concierge Michael Murphy was extremely knowledgeable and helpful. Accommodating meeting areas.

Was this review helpful? Yes 1
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Cyclings, Thank you for the great review and thank you for recogizing Michael. I have shared your nice comments with both Michael and the team. Hopefully we will have another opportunity to welcome you back soon. Thank you for making us your New Orleans destination. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Los Angeles, California
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was a great hotel with a friendly concierge staff that recommended Gray Line tours. Quick 10 minute walk along the river to Jackson Square, St. Louis Cathedral, cafe du monde and the French Quarter. Across the street from Harrah's Casino, the trolley and high end shopping. We stayed on the 8th floor and had a nice, quiet stay with... More

Was this review helpful? Yes 1
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

MJBautista, Thank you for sharing your review with us on Trip Advisor. We enjoyed having you here and hope to see you again in the not too distant future. I have shared your comments with the team and we all thank you for your feedback. Have a wonderful Fall Season ahead. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Peachtree City, Georgia, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great hotel, nice room - had a 1 king executive floor, ideal location - convenient to Bourbon street, canal street, adjacent to Harrahs and restaurants/shopping etc. Good gym, better than most hiltons, executive lounge was large, comfortable, and had above average selection with great views. I would stay here again and recommend to others.

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Daniel S, Thank you for your very nice review. The team enjoyed having you here and we all hope to see you back in the not too distant future. By the way, New Orleans hosts an awesome New Year's Eve party so please keep us in mind when you start making your NYE plans. We would enjoy ringng in 2015... More

lansdale, pa
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, good amenities and close to everything in New Orleans. Clean, comfortable rooms, trolley access close by and access to shopping. Friendly staff Need to offer more info on local attractions - only complaint

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

nevad, Thank you for choosing us as your New Orleans destination. We enjoyed having you here and thank you for your suggestions that I have shared with our Concierge team. Another opportunity for us to get better at what we do and we appreciate your suggestion. Have a wonderful Fall Season ahead and we hope to see you again soon.... More

Fort Wayne
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Hilton Riverside while traveling in New Orleans. The hotel was clean and comfortable. The staff is very customer centric and made my stay a pleasant experience. The trolley stop is just outside the main entrance. It's only $3 for a whole day. I don't usually like public transportation, but found the trolley's a delightful experience and... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Spunkytravelgirl, Thank you for choosing us as your New Orleans destination. We enjoyed having you here and hope to see you again in the not to distant future. We appreciate your feedback and thank you for sharing your review with us on Trip Advisor. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent 2 amazing nights at this location and everything was great, from the checkin with Jamaal to the restaurant service from Nadia and Victoria! We would definitely stay again. Everyone we came in contact with was so friendly and helpful. Definitely the escape we needed. Can't wait to return!

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Nicole, Thank you for sharing your very nice review with us on Trip Advisor. We always enjoy hearing when our guests enjoy themselves. It was a pleasure having you stay with us and we hope to have another opportunity to welcome you back again in the not too distant future. Jim Thibodeaux Executiv Office Hilton New Orleans Riverside More

Houston, Texas
Top Contributor
219 reviews 219 reviews
27 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I only travel to New Orleans for business. My company usually puts me up at some really nice places. This one is no different. The staff is professional and friendly. The hotel is clean and modern. I felt accommodated for in every way I needed. I would return here with my family if we stayed in New Orleans.

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

gwenbraum, Thank you for your very nice review. It certainly was a pleasure having you here and we look forward to seeing you again next time you are in New Orleans. Have a wonderful upcoming Fall Season and we will see you soon. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great location, right on the water. Hotel was exceptionally clean, brand new carpeting through out the hotel. Room was clean, with up to date furnishings. New carpeting in the room as well. 10 or 15 min walk to bourbon st. Hotel was also attatched to a shopping mall with an entrance. Overal great, would only stay here in the future.

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Dyermal, We are happy to hear that you enjoyed your time with us. The team certainly enjoyed having you here. Thank you for choosing us as your New Orleans destination and we all look forward to seeing you again in the not too distant future. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in New Orleans #7 Spa Hotel in New Orleans #30 Business Hotel in New Orleans #39 Family Hotel in New Orleans #46 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
Number of rooms
1600

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton New Orleans Riverside and other travelers.
2 questions

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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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