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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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3,295 reviews from our community

Traveler rating
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    585
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Top Contributor
55 reviews 55 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Hilton Riverside is an enormous hotel. I was never sure of the layout but it seems to have at least four buildings and, in fact, there are two main building separated by a large space and even an escalator. The result is that you can walk miles in this hotel and if you have any kind of mobility issue,... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

As a Hilton Honors Diamond member we got upgraded to the Executive floor and lounge access. The room was a good size and had views over the river. The view from the Executive lounge on the top floor is just brilliant. Looking down on the river you can see the boats and barges moving around. Probably one of the the... More 

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Coimbra
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed there on the conference and I was mostly happy with it. The room was clean, I got a room looking on river so it was beside the great view probably more quite than it would be the street front. Location is good, you have a streetcar right in front of Hotel so getting to French quarter is really... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

anja81, Thank you for your review. It is always a pleasure to hear when our guest enjoy their time here. We enjoyed having you here and hopefully we will have another opportunity to welcome you back again. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Fort Walton Beach, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I'm a Hilton Diamond so I thought I might get some benefits. Didn't happen. My rooms A/C didn't work and it took 3 hours to get fixed, they put me in an adjoining room so we could clearly hear a crying baby all weekend, and then we went to the execute lounge where I thought we might get a complimentary... More 

Review collected in partnership with Hilton Hotels & Resorts

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Rodger B, Thank you for writing your review and our sincere apologies that you did not enjoy your time here with us. As a HHonors Diamond member you are one of our most preferred guests and we thank you for your continued patronage. I am confident that the maintenance and noise issues that you mentioned were reported to one of... More 

New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this Hotel on a number of occasions, and just love it. It is right beside Harrah's Hotel and Casino, and also right beside the Ferry Landing, and also right beside the Streetcar start point. On the first floor of the Hotel, there is Drago's Charbroiled Oysters. Right across the street, is Gordon Biersch. And finally the... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Dean K, It is always a pleasure to welcome you all back and thank you so very much for your continued patronage. Your comments have been shared with our team and we thank you. Have a fun summer and we look forward to the next time when we can welcome you back again. Jim Thibodeaux Guest Relations Hilton New Orleans... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

How can I start, first off our reservation went from King room to two queen beds, what's the purpose we made reservation then. Room smells not too great either. Don't even bother to call front desk cause they don't answer their phone. Valet, can you bring my car down in 20 minutes. 20 minutes later, car is not ready. Room... More 

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Orangeville, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay in New Orleans. Only a few blocks from all the action. Casino across the street and top notch restaurants within steps of the from door. Shopping center attached to hotel is very convenient. I'd recommend this hotel to business travelers as well as vacationers

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

martin w, Thank you for your kind words and it was our pleasure to have you here as our guest. Your comments have been shared with the team and we thank you. Have a wonderful summer season and we hope to see you soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Shreveport, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I failed to mention the wedding party that had blocked rooms at a special rate of $199 when I made my reservation, resulting in a quote for $299 per night for two nights. When I called to change to only one night, the rate then became $540, including parking. When I checked out, the bill for room and one night... More 

Review collected in partnership with Hilton Hotels & Resorts

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

George F, Thank you for your review and your feedback is well received. As a convention hotel our rates do change from day to day depending on business on property. We do encourage our guests to book their reservations early using Hilton Reservations so that if there are minor changes those changes, many times, can be made without penalty. We... More 

London
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I think its sufficient as a conference hotel. Nice. Luxuious enough, not hi-end as we know Hilton isnt. Breakfast is good. Dinner was okay but staff too chatty. Wifi too expensive to be an international conference hotel. Not close to old town New Orleans. No inspiring view from my room really. Nothing too interesting in the neighbourhood. Even at the... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Schweiztraum, Thank you for writing your review. We certainly appreciate your honest in put on our hotel and we will use your comments and suggestions going forward as we continuously try to improve our in-house experience for our guests. Thank you for choosing our hotel as your New Orleans destination and we hope to see you again next time your... More 

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

very convinient hotel for the convention center nice rooms and fast elevators fast internet very friendly bar, although a bit expensive.. and very good fitness room all rooms have view and bathroom appliances are good

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Fernando v, Thank you for your very nice review. It was our pleasure to have you here as our guest and I have shared your review with our team. Hopefully we will be able to welcome you back again in the not too distant future. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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