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All 153 New Orleans hotels

Hilton New Orleans Riverside

3.5 of 5 Hotel   |   2 Poydras St, New Orleans, LA 70140
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72%
Ranked #64 of 153 hotels in New Orleans
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
Tamwam Austin, Texas
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2,309 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (560)
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English first
Austin, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel with my sister and my teenage daughter for 2 nights. The staff were very friendly upon check in and I felt the food was really good in the restaurant, we ate dinner there one night. The riverside trolley is right outside which takes you down to Cafe Du Monde and the canal street trolley is... More

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Fredericksburg, VA
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Hotel appears to have been recently updated as far as decor. Good view of river from 16th floor. Beds and bedding very comfortable. Room clean and decent size. Toilet water pressure vey low, poor flushes. Water temperature sensitive in shower.

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Pendleton, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We booked the Hilton Riverside as part of a convention. It proved to be a superb location with a wonderful view of the river and excellent accommodations. For the most part, we walked to everything. Get a river view if you like watching commerce on the Mississippi. We were fascinated. Another tip--visit the WW II Museum. When one thinks of... More

Review collected in partnership with Hilton Hotels & Resorts

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Nicholasville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Straight back from my trip to the horrible Lancaster Host Hotel, the Hilton Riverside is everything I expect in a good hotel The front desk was efficient and pleasant and my upgraded room was ready when I arrived about 1pm. The room is exceedingly clean and nicely appointed. Quality flat panel TV, refrigerator, great dual-cup maker and very modern phones.... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Mark B, Thank you for the wonderful feedback from your recent stay with us. It is good to hear that you enjoyed the hotel. The team enjoyed having you here and I have shared your comments with them. We hope to have another opportunity to welcome you back sometime in the not too distant future. Jim Thibodeaux Eecutive Office Hilton... More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed 2 days ago NEW

Nice hotel with good location. Loved the outlet mall joined to the hotel.The river view was great! Only big complaint are the thin walls. Loved the onsite restaurant Drago's. If you love char-broiled oysters, Drago's is the spot.

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Lisa H, On behalf of our management and our staff, I would like to thank you for your recent stay with us. We are delighted that for the most part you enjoyed your visit; however we are disappointed to learn of the other aspects of your stay that was not up to your expectations. Please be assured that your valuable... More

Washburn, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

checking in was bad they put us in a room that was occupied at 1:00 AM, quite a surprise to us and the occupants. then they switched our rooms and there were dirty wash cloths left in the bathroom and to top it off no place to eat except the vending machine which would not take a card or cash

Review collected in partnership with Hilton Hotels & Resorts

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Beth K, We are very sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comfort is very important to us and we appreciate your feedback about your arrival experience and our less than satisfactory handling of the situation. Your comments will help us improve our guest experience moving forward and we hope... More

Graceville, Florida, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Hilton Riverside as part of a meeting group of over 1000. Check-in day was (as expected) a zoo, since we were checking in and another big group was checking out. Rooms are good but not what I would call up to Hilton standards. Beds are comfortable, but tv reception fades in and out by satellite whim (not... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Ed S, Thank you for making us part of your conference itinerary. We certainly enjoyed having you here and thank you for your candid review. We always appreciate our guest's feedback especially when there are opportunities for us to improve our services and product. Hopefully we will have another opportunity to welcome you back in the not too distant future.... More

Baton Rouge, Louisiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hilton Riverside for two nights (July 18 and 19) for a family reunion. The conference facilities were very nice, and did not feel at all crowded despite several other reunions and what appeared to be a major conference also occurring. Meeting rooms were clean and comfortable. The catering for our banquet was passable- several in my... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Odette1221, Thank you so much for taking time to share your hotel experience with us. You are a very important guest and we appreciate your feedback as it will help us get better at what we do.. We enjoyd having you and the family here and we look forward to the next opportunity when we can welcome you all back... More

Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel with good location. The river view was great! Only big complaint are the thin walls. Upon check in, we were given a room near the elevators (which I know better) but we tried it anyways. Not much sleep due to the late night/early morning elevator activity. The saving grace for a good night sleep was Tranice Thomas! She... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

boblag1, Thank you so much for your review. We are very sorry to hear that you had experienced noise issues during you stay. I have passed these comments on to our Maintenance team for an evaluation. Thank you for recognizing Tranice. I have shared your nice sentiment with her and her manager, We enjoyed having you here and hope to... More

Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were not told about the breakfast or the internet. My key card did not work in the garage and when I pushed the help bottom the lady gave me a hard time. This actually happened twice the second time she told me this I was not registered there. Terrible time.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

traveler1052 We appreciate your review of your recent experience at our hotel. We are very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. We hope you will give us another opportunity to impress should... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in New Orleans #7 Spa Hotel in New Orleans #34 Business Hotel in New Orleans #38 Family Hotel in New Orleans #47 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
Number of rooms
1600

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