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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
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3,395 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Top Contributor
99 reviews 99 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel. Spacious rooms but pricey when compared to the other options around. And there was no breakfast either. Stayed here for a conference at the Convention center. Had booked here in a hurry but moved to another hilton the second day at half the price and similar facilities which also included breakfast. Some of my friends said that they... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton before our cruise on the Carnival. The hotel is in a very convenient location. We had transportation to the cruise ship but was able to walk through the mall to the Hilton from the cruise ship. There was 18 of us so we saved a lot of money walking back to the Hilton through the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Orlando, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights. Was really disappointed. The noise was horrible. We ended up having to move rooms the first night because it was so loud. It was inconvenient for us to move all of our luggage but the hotel did nothing to correct the problem of teenagers running back and forth across the hall, screaming, and slamming doors... More 

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Annville, Pennsylvania
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to NOLA & the Riverside did not disappoint! I recommend that everyone, if you can, pay a little more for the executive level access. It was worth the water alone! We drink a lot of water & if we had to pay for every bottle ($4) we would have been broke. Being able to have... More 

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Had several issues. 1. Asked for the quietest room, didn't care about the view, floor..etc, just wanted very quite room. Ended up getting a room near Ferry which made horn every 15min or so beginning around 8:30am. And once or twice a day, there is loud train noise. 2. 1 day prior to my arrival, called the hotel and asked... More 

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Senior Contributor
39 reviews 39 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed here and really enjoyed my visit. The hotel itself is nice and clean. My daughter loved that it was attached to a shopping mall. It is located close to everything. It has a trolley right outside to commute to the French market. It's only a few blocks from the French quarter. The only downside was the parking.... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Mj4life, Thank you for sharing your hotel experience with us via Trip Advisor. We enjoyed having you and your family here and we are happy to hear that you all enjoyed your stay. Have a fun summer and we hope to have another opportunity to welcome you back again next time your travels bring you back to New Orleans. Jim... More 

Pasig, Rizal, Philippines
Top Contributor
165 reviews 165 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location-wise, its great. Close to the convention center, separated only by a great outlet mall, surrounded by good restaurants, with easy tram access. The hotel itself is pretty nice, but it is clearly a 4-star. The staff are nice enough, but the elegance and consideration and the little luxuries you come to expect from a 5-star hotel just isnt there.... More 

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

TingOdi, Thank you for your review. Your feedback is most appreciated and we will use your comments going forward as we continuously work to improve our in house guest experience. Our apologies for not exceeding your expectations during your stay. We are not a 5 Star property and we do not advertise to be one. Our hotel is a very... More 

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything one needs for such trips was well and truly within ones grasp, or right on the doorstep a class location for an event First few days discovery of the local area bourbon street in particular a must everything on a more than a mile long street Shopping malls are within 20 minuets cab ride

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Phil M, Thank you for your review. It was a pleasure to have you here and we are happy to hear that you enjoyed your time with us. Our team always enjoys seeing our many friends with MDRT and we look forward to the next time we see you all again. thank you once again and we hope to see... More 

Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with coworkers for a conference last week. The rooms were nice, but the location was the best part. We were able to go downstairs and walk through the Riverwalk to get to the convention center every morning, thus avoiding the Louisiana summer heat (for the most part). Very convenient location!!!

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Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Anna B, Thank you very much for taking time you write your review. We certainly enjoyed having you here and we hope to have another opportunity to welcome you back again next time that you are in the area. Have a wonderful summer season and we hope to see you soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

And there where it ends. This hotel has a feel of "family resort," complete with screaming children, never ending noise on the hallway and outdated decor. If you want a quiet environment, this hotel is NOT for you. The sinks and faucets are rusty, and I am not even sure about hospitality. I left a tip with a note asking... More 

Was this review helpful? Yes
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Dran832, Thank you for your review. We greatly appreciate your feedback and we apologize for any issues that you experienced during your stay. We will use your comments about our hotel as we re evaluate our guest needs while we we continuously work to improve our guest on property experience . In all fairness, we are not a resort property... More 

Hotel Review Summarization

What travelers say

  • French quarter(72)
  • Convention center(32)
  • Very nice(25)
  • Great location(17)
  • Mississippi river(16)
  • Bourbon street(12)
  • Harrah casino(11)
  • Room service(10)
  • Executive Lounge(7)
  • Breakfast buffet(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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