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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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#62 of 153 Hotels in New Orleans
2,457 Reviews 4 of 5 stars
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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2,457 reviews from our community

Traveler rating
    887
    868
    438
    175
    89
See reviews for
324
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (605)
Date | Rating
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English first
Warrington, Pennsylvania
1 review
4 of 5 stars Reviewed yesterday NEW

It was my first trip to New Orleans and I was traveling with 2 friends. We had decided to book this hotel because of its locality and that I have stayed at other Hilton outside the US. What impressed me most was the warm and sincerity of the front desk staff, Leah McNair. She was aware of my first visit... More

Was this review helpful? Yes 1
Glenwood, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel selection was based on a wedding block but the cost and experience was excellent I will definitely return. The location to the casino and shopping and resturant, and Burbon St was excellent!

Review collected in partnership with Hilton Hotels & Resorts

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Fairfield, California
Top Contributor
54 reviews 54 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We originally stayed at the Westin, but after one night had to move to a better room. We found the Hilton a few blocks away. It is a big property, but they manage to keep it clean and accessible. They have plenty of restaurants and in addition, Riverwalk is right next to it. Lots of shops and bars. The walk... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

skyrat1977, Thank you so very much for taking time to share your hotel experience with us on Trip Advisor. We are elated to hear that you enjoyed your stay and we were able to provide you with the level of service you have come to expect from us. I have shared your words with the team and we all thank... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

I usually choose the Marriott - but, was VERY surprised how nice the rooms were at the Hilton! During checkin, I was offered if I wanted a city or water view, and if I wanted a room on a lower or higher floor. Drago's restaurant was an ADDITIONAL plus, the weather wasn't that great during my visit. The Hilton is... More

Review collected in partnership with Hilton Hotels & Resorts

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

89pamelab, Thank you for visiting us and sharing your wonderful experience. We are delighted to hear that every aspect of your stay was outstanding. Our mission is to provide an enviroment committed to personal and attentive service and we enjoy hearing when we have achieved our commitment. Have a wonderful upcoming Fall Season and we hope to have another opportunity... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for a weekend away. Great Hotel, great location. We had a fabulous weekend. Everything was in walking distance. Bedding was very comfortable, felt like I was sleeping on a cloud.

Review collected in partnership with Hilton Hotels & Resorts

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

431rachaela, Thank you for your very nice review. It is always nice to hear when our guests enjoyed their stay. We hope that you both keep us in mind as the Holiday Season approaches. New Orleans hosts an awesome NYE party and we would certainly enjoy ringing in 2015 with you both here. Have a wonderful Fall Season ahead and... More

Plymouth
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Hilton Riverside, New Orleans, LA over the Labor day weekend. Hotel is located at a very good location. There is Street car station just near the entrance to the hotel that you can take to the Cathedral and French Quarters. Also just across the street is Harra's Casino. It is big hotel with some rooms facing the... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

SLabana, Thank you for writing your review about your recent stay at our hotel. We are very sorry that you were unhappy with the service you recieved and the furniture in our guest rooms. We appreciate your feedback and we will keep your comments in mind while we work to improve our guest room experience. Have a wonderful Fall Season... More

Madison, MS
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton Riverside is a very nice hotel conveniently located on the river and next to the new refurbished Riverwalk Mall. Our room had a nice river view and was clean and comfortable. Have stayed here several times on business, this time was just for a long weekend. The hotel is huge and requires a good bit of walking, which... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Randy L, Thank you so very much for sharing your review with us on Trip Advisor. We are happy to hear that you enjoyed your visit as the team certainly enjoyed having you all here. Have a wonderful Fall Season ahead and we hope to have another opportunity to welcome back in the not too distant future. Jim Thibodeaux Executive... More

Waycross, GA
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great. Has a nice restaurant downstairs. Very clean. Can get lost if your not sure where you are going. The parking was bad. We did notice that if you do self parking, do not check out until you are out the gate with your room key. Otherwise everything else was great.

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

junbon21, It is certainly nice to hear that you all enjoyed your time here. We enjoyed having you here and hope to have another opportunity to welcome you all back again soon. Your business is most appreciated and thank you for sharing your stay with us on Trip Advisor. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I found the service and hilton experience not at this hotel at all. The rooms were very boring and the beds were very uncomfortable. The only good thing is how close it was to our cruise ship terminal. I would return back to this hotel, very disappointed

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Laura F, First let me congratulate both of you on your wedding. We apprecaiate your feedback and we're very sorry you were unhappy with the comfort and appointment of your guest room. Our guest feedback is very important to us and we will be taking your comments into consideration as we improve our on-property experience. We thank you for choosing... More

Saint Augustine, Florida
Top Contributor
66 reviews 66 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I are gold members and at the back end of our 70 day cross country trip . We were very excited to visit New Orleans and especially at a Hilton chain as they are usually the top . This place however was none of those . I have never experienced this check in ! When we pulled... More

Was this review helpful? Yes
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Michelle P, Michelle, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments on the condition of our pool area with our team and assure you... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Mississippi river(22)
  • Bourbon street(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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