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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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#64 of 153 Hotels in New Orleans
2,483 Reviews 4 of 5 stars
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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2,483 reviews from our community

Traveler rating
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    89
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326
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Top Contributor
63 reviews 63 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room was great. The pool is outdoors so swimming was out of the question as it was too cold and it was not a heated pool. Staff was supernice and the manager was on top of his game. Nice and quiet hotel across from the casino and convenient walk to just about most of the action yet away from the... More

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Corpus Christi, Texas
Top Contributor
71 reviews 71 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just got back from almost a week in New Orleans. There were 22 people in my party, most staying at the Hilton. It's a beautiful hotel close to the convention center, Canal Street, Harrah's Casino and a short stroll to Bourbon St. I was able to upgrade to a very large Superior room for just a little more money... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Vegaschick11, Thank you for taking time to write your review and I am happy to share your words with the team. We certainly enjoyed having you here and we look forward to the next opportunity when we can welcome you back next time your travels bring you back to New Orleans. Thank you for choosing us as your New Orleans... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Comfortable room - great location -easy to get to/from local sights. I was in for business and it was a great location for the conference. Executive lounge was a great place to relax and unwind- the staff were very helpful and accomodating.

Review collected in partnership with Hilton Hotels & Resorts

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

R1607KDmary's, Thank you so much your writing your review. The team appreciated having you here and we look forward to seeing you again in the not too distant future. Your feedback is most welcomed. The best of the upcoming Holiday Season and we hope to see you again soon. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a conference at the convention center, and this fit the bill. It was a bit of a walk to the convention center, but also walkable to the tourist destinations I wanted to see: Lafayette Square, Bourbon St, etc. If you're not a walker, there are plentiful taxis at the front of the hotel. Despite being so... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Katie B, Thank you for taking time to share your review of your recent stay. I am happy to share your comments with the team and our apologies for the noise issues. We appreciate your feedback and we will take you comments into consideration as we continously try to create a better in house experience for our guests. Have a... More

hammond
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel for Tourist and Infrequent Traveler I have stayed at this hotel on one other occasion. I am basing my review on two stays and my perspective as a traveler nearing my second Diamond status as a Hilton Honors member and Platinum in the Marriot chain. Accompany my experience in US Hiltons and international travel I am not writing this... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

HammondShaun, First of all, thank you for your review of your past stays at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that the lines of people were an issue during your stay; while we do have additional security and managers available during high traffic periods -... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is indeed really good. It has a swimming pool which is great if you have kids. The lobby is pretty nice. My only complains are, one; the shower head in our bedroom (2018) needs to be replaced, and right away. What an awful shower head. Two; the hotel has vending machines but they only accept cash because the... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

johnny6751, Thank you for taking time to share your review with us on Trip Advisor . We are happy you chose our hotel as your New Orleans destination and we apologize for the less than satisfactory service you recieved from our Front Desk. Your comments and feedback have been shared with the team and we thank you. Your review will... More

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was my second stay at the Hilton Riverside. The property is beautiful. The staff is friendly and professional. Everything was perfect. I can't say enough good things about my experience. Highly recommend if you're visiting NOLA.

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Brandon H, Thank you for the great review. Your continued patronage is most appreciaited and we enjoy having you here each time you come to New Orleans. Keep us in mind as the Holiday Season approaches. New Orleans hosts an awesome NYE party and we would certainly enjoy ringing in 2015 with you here. Jim Thibodeaux Executive Office Hilton New... More

Iowa
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was in New Orleans for a business conference being held at the Hilton Riverside. When we booked our room several months ago, we booked a Riverview room, however we were placed in a room that faced the city. The room was nice enough, very nice bedding, comfy pillows, fridge worked great. We could not find the remote control for... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

IowaNLF, Thank you for sharing your review with us on Trip Advisor. I am sorry to hear that you had so many problems with our Housekeeping team during your stay. Your comments have been shared with the Housekeeping management team for follow up. I wish this incident would have been brought to the attention of the Hotel Manager on Duty... More

Gautier, Mississippi
Top Contributor
124 reviews 124 reviews
41 hotel reviews
653 helpful votes 653 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stay here once a year and the location is hard to beat unless you like a great deal of noise. Check in is always fast; however, room upgrades for HHonors members are few and far between. This visit was booked with the "shop until you drop" special, $99 which included the $35 parking fee (have the front desk inform... More

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Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

RoughWaterMarine, Thank you very much for your review. We enjoyed having you here and hope to see you again in the not to distant future. Keep us in mind as the Holiday Season approaches. New Orleans hosts an awesome NYE party and we certainly would enjoy ringing in 2015 with you all here. Jim Thibodeaux Executive Office Hilton New Orleans... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were in town to support our 18 month old granddaughter during her spinal surgery at Children's Hospital in New Orleans. The Hilton Riverside location was perfect for us to go to and from the hospital daily and retreat at night to a very nice place to relax. The staff was tremendous and treated us like family. The weekend turned... More

Was this review helpful? Yes 1
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

larry H, Thank you for the very nice review. We are certainly happy to have helped support your family during a stressful time. It was our pleaseure to assist you all and it is good to hear that the procedure was a success. I have shared your comments with the team and we all thank you. We look forward to... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Mississippi river(22)
  • Bourbon street(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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