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Hilton New Orleans Riverside

3.5 of 5 2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside
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Hilton New Orleans Riverside
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2,934 reviews from our community

Traveler rating
    1,066
    1,036
    518
    211
    103
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395
657
131
1,226
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Zak checked me in, he was polite and friendly, at the time he was training a young lady, it was busy (NTA Conference) and it did not help that I had three separate reservations. I was suppose to have breakfast for one day two person, he stated the ticket would be for 1/21/15 - 1/23/15. After I settled into my... More 

Review collected in partnership with Hilton Hotels & Resorts

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Universally supportive staff; one hotel employee even walked us to our room without prompting. Close to convention center and start of the Rock and Roll half marathon. Beds were extremely comfortable, room very quiet. Hotel restaurant, Dragos, was excellent and the coffee shop is also very good. Got a good rate on the hotel website with breakfast included. Would stay... More 

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Senior Contributor
36 reviews 36 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is old but has been renovated. Location is great if you want to be walking distance to the French Quarters but not in the middle of all the noise and party-goers. Breakfast is expensive but they have a great buffet. You can get a room with a view to the river, which I highly recommend.

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Gonzales, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Amazing staff. The property is in terrific condition. Food excellent. The bell staff can't get any faster. Tammie at the front desk gave me excellent personal service. I've never had a front desk staff person take such a genuine interest in my check in and guest room.

Review collected in partnership with Hilton Hotels & Resorts

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Charlottesville, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a meeting centered at the Morial Convention Center and the Hilton was great. Quick walk (through the Riverside shops when open with its own Cafe du' Monde satellite shop). Staff was professional and courteous with just the right touch of that casual Big Easy fun. Had one free night from meeting and had a great dinner cooked in front... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

keith1464, Thank you for choosing us as your New Orleans destination. Our team certainly enjoyed having you here and we hope that you will consider us again next time your travels bring you back to New Orleans. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Spanish Fort, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Very dissatisfied. Much nicer hotels in New Orleans at the same price point. Our water was turned off at eight am, with no notice until midnight. the notice was a note under the door. our air was also broken when we arrived. Horrible customer service!

Review collected in partnership with Hilton Hotels & Resorts

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Canal Fulton
Contributor
19 reviews 19 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We departed from New Orleans for a cruise. We went down a day early to share OHIO STATE's win over Alabama and to see the city. Great Time! The cab from airport to hotel was $33.00 ($40.00 with tip). The hotel is on the edge of the French Quarter and only Riverwalk Mall separated you from the cruise terminal. The... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

BlueChipCanalFulton, It was a pleasure to have you here and all of our Sugar Bowl fans. It is great to hear that you al enjoyed your stay and hopefully your cruise was much fun too. Thank you for writing your review and sharing it with us on Trip Advisor. Hopefully you will be able to find time in your busy... More 

Jackson, WY, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was in New Orleans for the National Tour Association meeting, and the Hilton was one of our host hotels. It was great being so close to everything! My only regret would be that I didn't get to experience the restaurant! The menu looked great, but I was so busy with the meeting, I didn't have time to enjoy it!... More 

Review collected in partnership with Hilton Hotels & Resorts

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Maggie D, Thank you for choosing us as your New Orleans destination. Our team certainly enjoyed having you here and we look forward to seeing you again next time your travels bring you back this way. New Orleans is always a fun destination and our Concierge team will be happy to assist you in planning your next stay with us.... More 

West Palm Beach, Florida
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 6 nights while in town for a conference. We arrived late due to weather, and were greeted by an accommodating, expeditious staff. Room was clean, comfortable, towels were oversized and absorbent, and the in room products were upscale. Shuttle driver and front desk both suggested we try Drago's Seafood in the hotel which was a... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Wholoveslucy, It was a pleasure to have you all as our guests and thank you for choosing us as your New Orleans destination. I have shared your very nice review with the team and we all thank you for your kind words. Have a wonderful 2015 and we hope to see you all again soon. Jim Thibodeaux Guest Relations Hilton... More 

Chicago, Illinois
Top Contributor
115 reviews 115 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The HIlton Riverfront is a true business hotel,but welcoming to pleasure travelers also/. Stayed there after a cruise, and although we were relaxing around the business travelers, the staff was more than accommodating. The rooms were tastefully appointed and better than most in the area. The hotel is located right at the Riverfront, with easy access to transportation and a... More 

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Alan C, Thank you for choosing us as your New Orleans destination. It is always a pleasure to hear when our guests enjoy their travels. Our team enjoyed having you all here and we appreciate you sharing your review with us on Trip Advisor. The best to you all in your future travels and we hope to have another opportunity... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Bourbon street(22)
  • Mississippi river(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Number of rooms: 1600
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#28 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Romantic Hotel in New Orleans

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