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All 152 New Orleans hotels

Hilton New Orleans Riverside

3.5 of 5 Hotel   |   2 Poydras St, New Orleans, LA 70140
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Hilton New Orleans Riverside

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Ranked #70 of 152 hotels in New Orleans
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
tattersall_12 Arvada, Colorado
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arvada, Colorado
Top Contributor
67 reviews 67 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

I spent a weekend here and was so disappointed. My room was clean and the bed was comfortable but I could get that just about anywhere at half the price. My room faced the riverfront which was a nice view, yet, the barges and ferry were noisy. The drinks were pricey. The service clerks were not too friendly or helpful.... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

tattersall-12, Thank you for taking time to let us know about your recent stay at our hotel. We take a great deal of pride in meeting our customers expectations and we are disappointed anytime we fall short of that goal. Your input and concerns are appreciated. Again, thank you for taking time to bring this to our attention. We value... More

Calgary, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The location of this hotel cannot be beat! It is only a short walk to the French Quarter, the Warehouse District as well as being very close to the Cruise Port. Harrah's Casino is right across the street. Check in was quick and efficient and the room was great. The housekeeping staff did a great job with the room being... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

pol2062, Thank you for the very nice review and we are happy to hear that you enjoyed your time here. We enjoyed having you here and we hope to have another opportunity to welcome you back next time your travels bring you back to New Orleans. Have a wonderful Spring Season and we will see you soon. Jim Thibodeaux Executive... More

Senior Contributor
41 reviews 41 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Before turning negative let me say that this hotel is a conveniently located, nicely appointed facility. I travelled to New Orleans with a group of 36 and in all likelihood all of my group had more positive experiences than I did. Guess it was fate that positioned the most avid Trip Advisor reviewer of our group with the most negative... More

Was this review helpful? Yes 1
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

RAutry, Thank you for sharing your hotel expirence with us on Trip Advisor. Your feedback is most welcomed and we always appreciate comments when they give us opportunities to improve our guest services. Our apologies for the outside noise issues you and your wife experienced. Unfortunately we do have limited control over noise being generated from outside of our property... More

Macon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For a hotel chain like the Hilton, this one was by far the least pleasant in many way. Overpriced on special week end ($200 jumped $300), we had many many many troubles with our room key. We could not get into our room without the crew trying to figure out what was wrong. Apparently it was the battery. After that,... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Chevy V, Thank you for taking time to let us know about your recent experience at our hotel. We take a great deal of pride in meeting our guests expecations and are disappointed anytime we fall short of that goal. Your input and concerns are most appreciated. Again, thank you for taking time to bring these matters to our attention.... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

This place has all the advantages in the world and they just can't get it right. So so room, over priced drinks and rooms, restaurant was ok.... Very average. Hilton Gold doesn't help either. Sad really.

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

dDavis1600, Thank you for taking time to let us know about your recent experience at our hotel. We take a great deal of pride in meeting our guest's expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated. We value your business and will continue to work hard to exceed your expectations. Jim... More

Columbia, Missouri
Top Contributor
95 reviews 95 reviews
43 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the best Hilton's we have ever stayed in. The hotel location is so close to everything, convention center, Bourbon street, great restaurants, so that alone is a huge plus. Now add in super service from every person I had the opportunity to deal with, starting at check in with Chelsey who took super care of us.... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Glen S, Thank you for sharing your review with us on Trip Advisor. I have shared your wonderful comments with the team and specifically those mentioned. We enjoyed having you here and look forward to the next time when we can welcome you back once again. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Atlanta, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was in New Orleans for a conference. My organization booked me at the Hilton Riverside. I am very familiar with the city but had never stayed at any hotel that close to the river due to finances. This time, the company paid. I was solo but had a room with two queen beds. The room was clean in appearance,... More

Review collected in partnership with Hilton Hotels & Resorts

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Chaundra O, It is good to hear that you enjoyed your time here and you enjoyed the French Quarter Festival. I have shared your review with our team and we all appreciate your very nice compliments. Thank you for choosing us as your FQF 2014 destination and we hope to see you again soon. Jim Thibodeaux Executive Office Hilton New... More

brisbane, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very expensive in all ways. Wine by the glass averaging $14 in the bar and executive level. Extra delivery charges to in room dining unexpected. Booking a ballroom for a reception for a function extremely expensive by comparison to other hotels but quality is there and staff very good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Tony I, Thank you for sharing your review with us on Trip Advisor. We enjoyed having you and your group here and we hope to have another opportunity to welcome you all back once again. Your nice comments about our Banquet team have been shared with them and everyone is most appreciative. Jim Thibodeaux Executive Office Hilton New Orleans Riverside More

Madison, Wisconsin, United States
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a conference and I do think the staff was professional and the room was nice. Unfortunately, my room was located in the building right beside the train tracks and there was just no avoiding hearing it everytime it went by. The one thing I will note is that I forgot my brand new travel pillow in the... More

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problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Kyliekatem, Thank you for choosing us as your New Orleans destination and we enjoyed having you here. I am sorry to hear that you are missing a pillow. Unfortunately from the information provided I am not able to access your in- house folio. Please contact our Lost & Found at 504-561-0500 ext. 3812 during the hours of 9a-5p CDT -... More

Naples, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It would be my pleasure to give you feedback....all of which is positive! The lovely young woman (Katrina) who checked me in was warm, welcoming and gracious - successfully balancing professionalism with a sincere warm welcome! The room smelled fresh and clean, the bedding crisp and comfortable. The meeting space was more than adequate and the F&B servers for the... More

Was this review helpful? Yes 4
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

hopesparkie, Thank you for sharing your review with us on Trip Advisor. We enjoyed having you here and look forward to seeing you again next time your travels bring you back to New Orleans. I have shared your nice comments on Katrina with her and her manager and we all are very happy that she was able to provide the... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(111)
  • Convention center(41)
  • Very nice(34)
  • Great location(31)
  • Mississippi river(22)
  • Bourbon street(22)
  • Room service(20)
  • Harrah casino(15)
  • Executive Lounge(11)
  • Hotel restaurant(10)

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70140
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in New Orleans
#36 Business Hotel in New Orleans
#41 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Riverside 3.5*
Official Description (provided by the hotel):
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
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Also Known As:
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton New Orleans
Hilton Riverside New Orleans
New Orleans Hilton

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