We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn New Orleans Downtown

Hotel website
Hotel deals
Hotel packages
345 St. Joseph Street, New Orleans, LA 70130
Special Offer
Stay 2+ Nights & Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn New Orleans Downtown
Professional photos View all
Browse nearby
Residence Inn New Orleans Downtown
Residence Inn New Orleans Downtown
Residence Inn New Orleans Downtown
Add Photo Write a Review

479 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    173
    212
    50
    28
    16
See reviews for
167
73
18
118
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (479)
  • Mar-May only
    (161)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (90)
All months
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel was a pleasant surprise. This was my first time at a residence inn, but it won't be my last. The 2 bedroom suite, which is huge, is listed as a 1 bath when it's actually a 1 1/2. The staff was professional, and the breakfast (by chef, Duane) was wonderful.

Was this review helpful? Yes
Texas, USA
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

I was really looking forward to my stay at this property, but overall it disappoints. The rooms are great (at least in the Atrium wing). They are large, have high ceilings and have much more space than a standard Residence Inn. However, there is clearly an effort by management to do the minimum in other areas. The common area floors... More 

Was this review helpful? Yes 1
Spencer H, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you very much for the details of your stay, and know that we take the feedback seriously. Our goal at all times in 100% guest satisfaction and when that doesn't happen the goal is to make it right. Please accept our apologies and don't hesitate to reach out to the hotel directly to share addtional information. With gratitude, Residence... More 

Amsterdam, The Netherlands
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for a week during a business visit to New Orleans. The room was nice with lots of space, including a fridge and kind of living room. Water in the shower was hot and abundant, airco worked but it was noisy as well as the fridge. Service was average, one day the cleaning service didn't clean the room before... More 

Was this review helpful? Yes
Spencer H, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you Martin B! We truly appreciate your feedback. Please accept our apologies for the timeliness of the housekeeping service, and the noise of the mircrowave and refrigerator. I know that once you have been out all day in the New Orleans heat the goal is to get back, refresh and relax. The feedback is important to us. If there... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Mark C. From Chicago (ACTULA CHECK IN July 18th) Breakfast each morning with Duane and Greta was excellent. Duane was very courteous and aimed to please. The entire staff was nice and professional. Our one bedroom suite was great with all the amenities. One concern. I researched in advance to find out how far the hotel was from the french... More 

Was this review helpful? Yes
Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

Breakfast with Greta/Duane was delicious. Everything was well-prepared and beautifully displayed. We didn't have to search for utensils or condiments. It was a very good experience, and we would come here again.

Was this review helpful? Yes
New Orleans, Louisiana
4 of 5 stars Reviewed 1 week ago

Room was great and the amenities were great. Did not use the pool area but it appeared excellent. The hotel is in the warehouse district but located near great restaurants, the convention center and an outlet mall in walking distance.

Was this review helpful? Yes
Wakefield, RI
Level Contributor
200 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed in dozens of RI's. If you have too, you won't recognize the room design. An older property (1997), one wing is a renovated warehouse and they've done a great job of creating some ambiance. I had two one-suite rooms, both carpets were well-stained and borderline gross. The couch also had some stains. 2 very small LCD TVs, and... More 

Was this review helpful? Yes 1
Spencer H, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you very much for your response. The feedback is most valuable to us and our goal is to ensure 100% guest satisfaction. The information has not fallen on deaf ears. Please accept our apologies for the room presentation. We are working on the challenges. With gratitude, The Residence Inn Team More 

1 review
5 of 5 stars Reviewed 1 week ago

Our Chief Duane/Greta came and talked with us personally!! The food was great and stayed stocked ALL morning!!! Eggs, waffles, sausages, potatoes, cereal, muffins you name it!!! Must come and experience this for yourself!!

Was this review helpful? Yes
New Orleans, Louisiana
1 review
4 of 5 stars Reviewed 1 week ago

Our stay here was wonderful. It was also good to see it's a pet friendly hotel and very clean (As a pet owner it's hard finding pet friendly hotels). Tennis/Basketball, pool and fitness center, plus free breakfast! Thank you Duane and Greta for your hospitality each morning at breakfast.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Duane cooked it up in the kitchen this morning! Very friendly front staff Kierral was busy working and stopped to say good morning as I walked by. Seems small but I rarely see pure hospitality at a hotel now. Doesn't go unnoticed! Room was clean as well. Had everything I needed. (Wouldn't recommend the pull out bed though, get a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (77)
Viewed
Bathroom (6)
Viewed
Room/suite (28)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (17)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Staybridge Suites New Orleans
#72 of 155 in New Orleans
4.0 of 5 stars 517 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Renaissance New Orleans Arts Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Back to top