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Residence Inn New Orleans Downtown

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345 St. Joseph Street, New Orleans, LA 70130
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Residence Inn New Orleans Downtown
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Residence Inn New Orleans Downtown
Residence Inn New Orleans Downtown
Residence Inn New Orleans Downtown
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422 reviews from our community

Traveler rating
    144
    189
    47
    26
    16
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139
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108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mobile, AL
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

While we only stayed one night, it left quit an impression. We had the small suite and my son and his wife slept on the sofa bed. The room was very large, great pool and hot tub. They even have a small tennis court/basketball court. They have a lift for handicapped guests to gain access to the pool/hot tub. Room... More 

Was this review helpful? Yes
Huntington, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was clean some of the front desk ladies need course in customer service. Duane and Greta in breakfast area were excellent. The house keeping need customer service training also. The valet guys were excellent. I would stay here again as long as front desk and housekeeping get several courses in customer care.

Was this review helpful? Yes
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The property was very clean and the pool area was nicely manicured. The service from Duane and Great and food for breakfast was excellent! I would recommend this hotel to others traveling to New Orleans. Also conveniently located near the convention center.

Was this review helpful? Yes 1
Miami
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my son for the Mother's day weekend. Upon checking in they surprised us and upgraded our room from a one bedroom to two. Though we did not really need a full kitchen, living room, dining area and two bathrooms... it sure made our stay nice. Every morning the crowd at breakfast was huge. They really tried hard... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was very comfortable. My morning cafe server, Duane, was very pleasant and provided Excellent service. Duane was very friendly and was able to attend to my immediate breakfast/beverage needs. The hotel dining area was kept very clean. Front Desk reps were very nice and knowledgeable about the property.

Was this review helpful? Yes 2
Wimauma, Florida, United States
Top Contributor
77 reviews 77 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is ideally located. Close to most things including two blocks to the WWII museum (a must see) the Hop on Hop Off trolley (out in front of the WWII Museum)...about a half mile walk to Harrah's Casino, Mother's restaurant, the Riverwalk Mall, and probably a mile to the French Quarter. They have valet parking only (cars are parked... More 

Was this review helpful? Yes 2
Spencer H, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you very much for your feedback Ms. Ramona! We would be delighted to see you back in the Crescent City. Sincerely, The Residence Inn Team More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, very friendly staff. The front desk ladies were very helpful. Our breakfast crew, specifically Duane, was hands down, the best. He was so attentive to everyone's needs even though the room was pretty full. The selection of food at breakfast was also quite a surprise. The hotel itself is located just a block or so over from the... More 

Was this review helpful? Yes 2
San Francisco, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a great experience staying at the Residence Inn Marriott. All of our needs were met (extra towels, room cleaning, roll-away bed). Thank you for accommodating us! We look forward to another stay in the future.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Friendly and attentive service. The cook Duane Gretay made us comfortable by making sure that we had everything we needed. The unit was clean and comfortable. The Desk staff was very helpful. location was good and within walking distance to many of the attractions that interestede us.

Was this review helpful? Yes 1
Southern Pines, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Its in a great location, the staff is very friendly. We had a few issues with the hotel, like the internet was sketchy and the TV wasn't great, but the room was clean and comfortable. Duane, the cook, was excellent and breakfast was outstanding every day.

Was this review helpful? Yes 1
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