Had car trouble in Metaire, La. Honda Dealershiop shutteld us to this Hotel that we picked from coupon book. Arrived around noon and expalined what had happened to front desk person who said she was the manager. Rudest prson I have ever spoken to. Told us we would have to wait until 3:00 to check in because that was their... More

My friends and I were in town for the N.O. Jazz Fest. After driving for 12 hours through the night and arriving at 10am, all we wanted to do was shower and take a nap. However, even though our rooms were vacant, “clean”, and ready, the front desk agent, who didn’t even address us until after she was finished placing... More

I travelled a lot, and this is the worst hotel in which I've been! Expecially for the impoliteness and arrogance of the reception employees! The hotel is dirty! I booked a non smoking room, but they assigned me a smoking room with obviously a bad smell! The bed was old uncomfortable!

I would not stay at this hotel again- just a little review of reasons large live cockroach in room within 10 minutes after arriving with another bug found a few days later ice machine on our floor did not work( even though management wrote back to a guest in april that they were all fixed now) hair dryer /electrical did... More

The front desk staff are incredibly unfriendly and have no concept of "who the customer is." Why be in the hotel business if you are going to treat people like garbage?? The room was ok but the pocket door leading to the bathroom was stuck and did not close. The iron was broken and leaked all over my suite pants.... More

After reading the reviews on this hotel before I arrived, I was expecting a flea-infested, stinking cesspool of a building masquerading as a hotel. I was very pleasantly surprised therefore to find that the normally accurate reviews here were quite incorrect. The place is not bad, not 5* but is quite comfortable. It is a typical tourist class hotel, but... More

We came as part of a trade show, and the trade show organizer made all the room reservations once we gave them the price range we wanted. It worked out to less than $150/nite, but the hotel is shabby. If you walk around the exterior, you'll see pieces of the wall falling off. There was an uninterested woman listening to... More

Having stayed in April, it was around $180 a night, and so for that I would've expected more. However, the room was generally clean, location was located within 5 minute walk from Hyatt Regency, where I had the conference, and about 10 min walk from French Quarters. There was a buzzing from the Air Conditioner but I drowned it out... More

I stayed in this hotel for a week and luckily we only slept here. The breakfast was fine but that's about it. The Housekeeping staff clearly does not know how to clean a room. We never had enough towels, they would empty the garbage and not make our beds or anything. I dont think they even own a vacuum. When... More