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Holiday Inn Express New Orleans Downtown

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334 O'Keefe Avenue, New Orleans, LA 70112 (Formerly O'Keefe Plaza Hotel)
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Holiday Inn Express New Orleans Downtown
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30 Reviews from our TripAdvisor Community

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Traveler rating
    7
    16
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auburn, New York
Top Contributor
118 reviews 118 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I selected this hotel on the recommendation of a nearby hotel that couldn't accomodate us. I was not disappointed. Unlike my first hotel choice this Holiday Inn had free breakfast and free wifi. There also was a convenient business area with two computers and a printer. The hotel is an easy walk to Canel St. For a trolly or to... More 

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Tucson, Arizona, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We came to New Orleans for a wedding weekend and booked into IHG because of its proximity to Bourbon St and Downtown--but it was two walk-able blocks away from the fray. The room was clean and would make a perfect studio apartment for a singleton. The space was efficiently used and the bed was heaven. Unfortunately, there were two of... More 

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Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear NovemberPapaleo, Thank you for your review of our hotel. I am pleased to see my hotel was exactly what you needed and apologize that the bathroom barn doors were not to your liking. If you would like to provide further feedback, I can be reached at rburns@hospitalityma.com. Kindest regards, RachaelB General Manager More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We are IHG members and this Holiday Inn Express was the best ever. Large room, very clean. Loved having a refrigerator and microwave. The breakfast was amazing and the staff never let anything get empty. I was so happy to meet Danielle at reception after reading other great reviews, she is a great face to have at the counter, very... More 

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Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear DeniseB, THANK YOU for your 5 Star Review of our hotel and kind words regarding Danielle. We are truly happy to have you as our newest fan and can't wait to see you on your next trip to New Orleans. Kind regards, RachaelB General Manager More 

Memphis, Tennessee
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was a nice clean accommodation, located close but not too close to all the action. Staff was nice. Breakfast every morning was a plus. Did not like the $30 fee per night to park. Parking Lot is small so when it's busy and the lot fills up, you have to park across the street in a paid parking... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear MrsKimMorrow, Thank you for your 4 Star Review of our hotel. We are pleased to hear you had a nice stay and enjoyed our hotel. We look forward to seeing you on your next visit to New Orleans. Kind regards, RachaelB General Manager More 

UK
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 2 nights. Car park attached for a fee, $29 a night I think but other options around the immediate area. Nice room, comfy bed and clean, air con not the best but not unbearable heat. Breakfast included in rate, bakery, omelet, etc, basic but free. Coin laundry on site which was great after a road trip and market... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Sal_UKUK, Thank you for your 4 Star Review of our hotel. Your feedback and positive praise of Danielle is truly appreciated by our team. We look forward to seeing you on your next visit to New Orleans. Kind regards, RachaelB More 

Hong Kong, China
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I stayed in the Holiday Inn Express New Orleans Downtown for a convention. The location is very convenient (fairly near the convention center, the WW2 museum, and the downtown attractions. The rooms are very comfortable and well furnished (good quality furnishings). Although the rooms are not big, they are pretty good for the price, and for a city hotel. The... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear David A, THANK YOU for your 5 Star Review of our hotel. We are humbled by such an amazing score and are grateful to have you as our newest fan! We hope to see you soon. Kind regards, RachaelB General Manager More 

JACKSONVILLE
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2015

My husband and I stayed at this property when it was known as the O'Keefe Plaza Hotel prior to renovations and now known as the Holiday Inn Express. Pre and Post Cruise stay,convenient to everything you would want to see and do while in the "Big Easy" 2 1/2 blocks to public transport, Bourboun St. about 10-15 min walk. The... More 

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Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Barbara M, Thank you for your 4 Star Review of our hotel. It is exciting to hear from someone who stayed with us prior to our transition into the newest Holiday Inn Express and who remembers a team member. Can't wait to see you on your next visit to NOLA! Kind regards, RachaelB General manager More 

Leland, Illinois
2 reviews
4 of 5 stars Reviewed May 26, 2015

The room was perfect for me and my sister. The maintenance man was very helpful and friendly. The front desk was all smiles and exteremly helpful, Danielle made it very personable. The only thing I would change is the door to the bathroom did not latch, it was decorative but not real private. This was not a deal breaker, I... More 

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Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear MandyM, Thank you for your 4 Star Review of our hotel. We are grateful for your wonderful praise and look forward to seeing you on your next trip to New Orleans! Kind regards, RachaelB General Manager More 

Newport News, Virginia
Top Contributor
99 reviews 99 reviews
38 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed May 26, 2015

The best two things about this hotel is that it was recently renovated and is in a cental location close to everything. We stayed over the Memorial Day weekend and it was busy. We had to wait for our room for about 30 minutes, others were waiting as well. I can't speak for all rooms but our room was quiet.... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Ken C, Thank you for your 3 star Review of my hotel! Your detailed feedback really lets other travelers know all about our new hotel. We truly know how busy our breakfast was as we counted 416 guests over the course of 3 hours, when we had 308 registered. We are sorry for any wait time this caused and... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2015

The room that we stayed in was excellent. Located just between the business district and the French quarter, almost everything in New Orleans was within walking distance. Breakfast in the morning was also very good. The only thing that was a bit of an issue was that the bathroom has a barn style door and does not actually lock, but... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Sameer G, Thank you for your 4 Star Review! We are very happy to have your feedback and can't wait to see you on your next visit to New Orleans. Kind regards, RachaelB General Manager More 

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