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Holiday Inn Express New Orleans Downtown

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334 O'Keefe Avenue, New Orleans, LA 70112 (Formerly O'Keefe Plaza Hotel)
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Holiday Inn Express New Orleans Downtown
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93 Reviews from our TripAdvisor Community

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Bogota, Colombia
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is great located, just two blocks from Canal St. You can walk to Aquarium, Bourbon and every main attraction. Few blocks from supermarket and several casual and formal restaurants. They charge 29 for parking, but theres another parking on the same block for 15.

Helpful?
Thank EdnaPinzon
Juneau, Alaska
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We chose this hotel due to it's location, and being near some good restaurants. Flights were canceled and delayed, so we didn't get there until 2:30 in the morning. I had contacted the front desk multiple times to make sure we would still have a room. It met our needs. The bed was comfy, the breakfast was okay, and we... More 

Helpful?
Thank CarethAK
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel for the price. The rooms are clean but the sliding glass doors are out of date. Good parking, in a pretty good location. It easy to get into town and out. The staff is friendly, small problem getting checked in but it was worked out.

Helpful?
Thank Ted G
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your comments. We are sorry about the small problem during check-in, but so happy to see that it works out by check-out. Thanks again for sharing. More 

Dayton, Ohio
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 3 days after finishing our cruise. There is another Holiday Inn nearby but this offered much better prices. I had read the reviews regarding the "barn style" bathroom door but honestly it just was not a deal breaker. As we arrived early, we couldn't check in but Michael graciously took our bags and put them in a... More 

Helpful?
Thank JMC82454
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Dear JMC82454, Thank you for this glowing review. I will make sure to share this with the staff, especially Michael. Please come and see us again. More 

Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is fairly new, reasonably priced, and walking distance to everything. I was skeptical to book a hotel here at first because of my previous experience with holiday inn hotels but this location is the best so far. The rooms and bathrooms are clean, they offer free breakfast and it has variety of selections. Overall, I am very pleased... More 

Helpful?
1 Thank JBM_GlobeTrotter
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you sharing your experience and noting your appreciation of the location. I think it is the perfect location, but it is great to have a guest share my view...close enough to walk to almost anything worth doing or seeing, yet removed from the noise and excitement when you are ready to get some rest. More 

Basingstoke, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its fair to say that if you stay at many Holiday Inn Express hotels you pretty much know what you are going to get. The rooms are clean and at this location a bit more spacious than usual. I didn't like the sliding door on the bathroom and the wash basin in the bedroom but that was no big deal.... More 

Helpful?
Thank Mead0wville
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Dear MeadOwville, We have to agree - the location is perfect, and the WW2 museum is worth a visit. We thank you for the opportunity to be of service, and for your loyalty to Holiday Inn Express in general. More 

Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights in December 2015 with my husband. The room was much larger than I'd expected from reviews, located not too far from the French Quarter, and came with a free breakfast. The room was clean, hotel safe, staff friendly. Highly recommended for a stay in the Big Easy.

Helpful?
Thank dylanh261
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Dear dylanh261, We appreciate your taking the time to share your comments. Thank you for the five of five score, that is always our goal. I will share your review with the staff. Please come back and see us very soon. More 

Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed 5 weeks ago

The hotel was located close to shops and game. IHS did overbook the rooms and sold us a 2 bdrm suite which they do not have one at this property. We had 4 adults in 1 kings size bedroom first night. They moved us to 1 room with 2 beds for 2nd night. No hot water, other than that nice... More 

Helpful?
Thank 812Sad
Christiopher L, Manager at Holiday Inn Express New Orleans Downtown, responded to this review

I apologize for the confusion regarding your room, and thank you for sharing the positive points regarding our staff. Agreed the location is close to the Superdome, shopping and dining. If your travels bring you back to New Orleans I hope you will give us another try. More 

Mansfield, Texas
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 7, 2016

My friends and I stayed for a night before New Years Eve. The hotel is limited in parking places, so I suggest getting there as early as possible. Also, they won't let you check in early, but they'll let you leave your car and go about your day until check in time. The hotel is new, clean and has easy... More 

Helpful?
Thank JFKMichael
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear JFKMichael, New, Clean, Accessible are all GREAT reasons for you to stay with us and we couldn't be happier . I'm sorry you didn't care for the Bathroom Barn Doors and truly appreciate your detailed 4 Star Review. I hope you have a wonderful 2016 and we look forward to seeing you for your next visit to New Orleans.... More 

New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2016

We checked in to the Holiday Inn Express New Orleans Downtown late afternoon New Year's Day. We had traveled from NJ to New Orleans to attend the Sugar Bowl. Our reservation was for two rooms each with King beds. The rooms we were assigned had two full beds. One of the rooms was handicapped accessible (not requested). That same room... More 

Helpful?
2 Thank Eileen W
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Eileen W, As I type this THANK YOU for your 4 Star Review. I keep hearing the lyrics "Come on Eileen...at this moment you mean EVERYTHING.." I am truly sorry you had an issue from the beginning of your stay and truly appreciate you allowing us to rectify it to your satisfaction. We are glad to know it did... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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