We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express New Orleans Downtown

Hotel website
Hotel deals
334 O'Keefe Avenue, New Orleans, LA 70112 (Formerly O'Keefe Plaza Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express New Orleans Downtown
Professional photos View all
Browse nearby
Holiday Inn Express New Orleans Downtown
Write a Review

10 reviews from our community

Traveler rating
    3
    4
    3
    0
    0
See reviews for
3
2
2
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (10)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (0)
All months
Wantagh
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

New renovations means they were still hammering when we arrived. Interesting modular designs means there were plenty of electrical outlets and bright lighting built into the furniture. Big barn door slides across the wall to separate the bathroom from bedroom but does not seal shut so privacy is only cosmetic/symbolic. Small room but we got everything into it. Still had... More 

Was this review helpful? Yes
Blue Springs, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Older hotel which was gutted with tasteful decor. The front desk staff are very friendly but they may need more staff during checkout and during breakfast rush. Pool is tiny tiny so we didn't go swimming. Obviously new orleans is crowded so I can't see the pool being expanded at all. Rooms were clean and I felt safe away from... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Rachel709_12, Thank you for taking the time to submit a review regarding your recent stay. I apologize your razor was disposed of by the housekeeper and hope this didn't cause you too much discomfort. We are grateful for your positive feedback as well and hope to see you again in the future. Kindest regards, Rachael B General Manager More 

Raymond, Ms
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything in this hotel is brand new it's been totally redone. The beds are nice and comfy and the breakfast is ok that is about all I can say about the breakfast the coffee is good. Seems to be in a good location and we would stay there again. The only complaint I have is there were 4 of us... More 

Was this review helpful? Yes 3
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Ammiley, My team and I are truly excited to see your 4 Star Review. Allow me to apologize for the elevator jumping when it reached your floor. I can understand how scary that can be and I am glad we were able to address this prior to your departure. We hope to see you on you next Couples Getaway... More 

Iowa
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

irst of all I stayed here for six nights starting Easter Sunday and leaving on Saturday of the Festival. I would think someone staying for six days would be privileged to maintain the same rates through their stay instead of being jacked up $100 for the same exact room we had been staying in all week. Secondly, the water pressure... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Expensive but worth it. Free breakfast, nice clean room, friendly staff. Near alot of restaurants and stores. Bath and beyond shampoo and lotion. Relaxing shower. 10 min away from downtown area. We only stayed one night because we were leaving on a cruise the next day. They allowed us late check out. Frigerator in room and flat screen TV. We... More 

Was this review helpful? Yes 2
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you so much for the great review of the new Holiday Inn Express Downtown New Orleans. We are in a great location for fun and food and yes very near the cruise ship port. We hope that on your next visit to NOLA you will once again stay with us. Safe Travels and we hope you enjoy the cruise.... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Disappointed with the noise from outside. The hotel nd staff were superb nut the building site was awful. The value for money very poor and I will not. Use again . Located quite close to very thing but mind th rats as you walk to town they are as big as cats.

Was this review helpful? Yes 2
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review of the new Holiday Inn Express Downtown New Orleans. The staff and management appreciate the kind compliment on their service. We are sorry that noise from outside the building (at another location) disturbed you. Unfortunately, the sounds outside the hotel from a building site would be completely out of our control. We hope that you... More 

Ponchatoula, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfect place to stay for the business traveler. I travel a lot for work and this hotel is the best in the city! Plus, it's newly renovated. The Sales team is top notch and all of the service meets the southern hospitality standard you expect to get in New Orleans. Right in the middle of all the fun for "after... More 

Was this review helpful? Yes 1
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you so much for reviewing the new Holiday Inn Express Downtown New Orleans. As you mentioned we are in a great location for the business or leisure traveler. Our hope is that on your next trip to NOLA you will once again stay with us. Best Regards and Safe Travels, Cindy Addison, Regional Director of Sales More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for my daughters 21st birthday weekend. Since we live locally ( within 1 drive) I knew this area to be safer. The Hotel was great. It was just renovated and is decorated with a very modern touch. Bathrooms were pristine, the beds were huge & comfortable and most importantly the room was very clean. It is... More 

Was this review helpful? Yes 2
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you so much for the great reveiw of our new Holiday Inn Express Downtown New Orleans. We are glad that your daughter's 21st Birthday was a success. We hope to see you again the next time you want to enjoy New Orleans. Please give us a call for hotel rooms. Best Regards, Cindy Addison, Regional Director of Sales More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

anither city if late night fun, voodoo, magic,it comes alive at night, but also during the day, giant postcards that you won't beluv! The bars have live jazz band, playing all day.and girls girls girls, scantily dressed, leaning. Out of the bars trying to attract there attention, if you go in, you get caught swear, street Jazz music, blasts from... More 

Was this review helpful? Yes
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you so much for your review of our great city and the new Holiday Inn Express Downtown New Orleans. The property just opened recently and we hope that you enjoyed your stay. When your travels bring you back our way, please give us a call. Look forward to seeing you again. Safe Travels! Best Regards, Cindy Addison, Regional Director... More 

New Orleans, Louisiana, United States
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2015

I was searching for a hotel in the French Quarter for the weekend and stumbled across this hotel. Totally renovated, everything brand new. They gutted the old O'keefe Plaza Hotel and created this Holiday Inn Express from the ground up. Ultra modern, very sheek! All the amenities that you would expect from a five star hotel. When I say brand... More 

Was this review helpful? Yes 5
RDOSWIP, Regional Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you so much for your review of the brand new Holiday Inn Express New Orleans Downtown. We are excited to have opened this week and look forward to providing a great hotel and customer service to our guests. We hope to see you again on your next visit to NOLA. Best Regards and Safe Travels, Cindy Addison, Regional Director... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question