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Holiday Inn Express New Orleans Downtown

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334 O'Keefe Avenue, New Orleans, LA 70112 (Formerly O'Keefe Plaza Hotel)
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Holiday Inn Express New Orleans Downtown
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Holiday Inn Express New Orleans Downtown
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean, AC was powerful, blackout curtains were effective, and staff was friendly. The location is excellent because you are far enough removed from bourbon to actually get some sleep, but close enough that walking is easy (and safe). National WW2 Museum and Superdome are both very short walks. The pool is tiny, and located essentially next to a... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

THANK YOU for your 5 Star Review of our hotel. We are truly grateful for you taking the time to note we are a short distance from the D-Day Museum and Superdome as well as noting you can rest peacefully in our downtown hotel. We WELCOME you as our newest fan and look forward to seeing you for your next... More 

Shelby, nc
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great weekend at this property. Rooms are small but very clean and trendy. Breakfast was great-cool pancake machine. Quick and safe walk to bourbon street. We found $10 flat rate parking just 3 blocks away at Heal garage at 300 Lasalle street.

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Skeeternc, THANK YOU for your 5 Star Review of our hotel. We are grateful for your feedback and WELCOME you as our newest fan! The parking tip is very helpful for guests traveling on a budget. We look forward to seeing you on your next visit to New Orleans! Kind regards, RachaelB General Manager More 

Katy, Texas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property at the end of a long road trip. It is a beautiful, modern hotel. It was about a 20 minute walk to the restaurant I wanted to visit in the French Quarter, so the location was great for us. We loved the decor and the room was very clean. We will definitely visit this hotel... More 

Was this review helpful? Yes 1
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Kim D, THANK YOU for your 5 Star Review of our hotel. We are so happy to see we are exactly what you needed and are so happy to WELCOME you as our newest fan! Can't wait to see you for your next visit to New Orleans. Kind regards, RachaelB General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel and great staff expecially Mr Nathaniel at the front desk. Was very professional and attentive. Could not have picked a better hotel to stay at with my family. Most hotels you go to these days you don't find excellent service thank God for this hotel expecially Mr Nathaniel .

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Mr. Jones, THANK YOU for your 5 STAR REVIEW of our hotel and positive praise of Nathaniel. We are always excited when a guest says they not only love our hotel, but also take time to speak about our team members. We WELCOME you as our newest fan and look forward to seeing you again during your next visit... More 

Vicksburg, Mississippi
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was small but clean. The parking lot is small and difficult to park a larger vehicle. Breakfast is your typical hotel breakfast. It is very convenient to arena and dome- about a 15-20 minute walk. I did not use the pool but it is super small.

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear grannyandgrandson, Thank you for your 4 Star Review of our hotel. I am vey happy to see you enjoyed your stay and thankful you noted how close we are to the Smoothie King Center. We hope to see you on your next visit to our wonderful city! Kind regards, RachaelB General Manager More 

Houston
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I haven't stayed at Holiday Inn in years , but hotels were booked all over town, so this is where I landed. I was pleasantly surprised by the how modern the hotel has become. Great location, spacious rooms, clean, and even the option of soft or firm pillows on your bed. Plus, the included hot breakfast is pretty good! Try... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Blkstarr26, Thank you for your 4 Star Review of our hotel. We are so happy to see we were a Holiday Surprise for you and pleased to know you truly enjoyed your stay and our complimentary breakfast. Those Cinnamon Rolls sure are yummy! We hope to see you again on your next trip to New Orleans. Kind regards, RachaelB... More 

Stirling, Scotland, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were doing a road-trip and New Orleans was our first stop. We had not booked a room anywhere. And we were planning to stay at the Hampton Inn and Suites. However, getting there was a nightmare due to roadworks. So instead, we decided to spend the night at Holiday Inn Express - New Orleans Downtown. And I must say,... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Ashish K, THANK YOU for your 5 Star Review of our hotel. We truly appreciate your detailed feedback, recommendation and compliments. With the assistance of our parking partner, Premium Parking, we have provide parking for our guests at a discounted fee. We WELCOME you as our newest fan and can't wait to se you for your next visit to... More 

San Francisco, California
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place just reopened as a Holiday Inn Express and it is the best find in terms of price and location. Located in a very safe neighborhood and only a quick .5 miles away from the French Quarter and Bourbon Street. The free breakfast was very filling and the room was very modern. You can tell that it is on... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear CosmopolitanGirl8184, Thank you so much for your 4 Star Review review of our hotel.  We are pleased to see our hotel was a good fit for your needs and at a great price. We look forward to seeing you again in New Orleans. Kind regards, RachaelB General Manager More 

Huntsville, Alabama
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

In close proximity to the French Quarter, Canal Street, the Strip and only about 4 blocks from the casino. Good eating places all around the hotel . Walking distance to everything , small boutiques and shops close proximity.

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Geraldine672014, Thank you for your 4 Star Review of our hotel. We are happy to know we were in close proximity to everywhere you wanted top be and are so happy to see you think we are a Great Hotel. We appreciate the positive feedback and detailed review. Hope to see you again on your next visit to New... More 

Auburn, New York
Level Contributor
128 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I selected this hotel on the recommendation of a nearby hotel that couldn't accomodate us. I was not disappointed. Unlike my first hotel choice this Holiday Inn had free breakfast and free wifi. There also was a convenient business area with two computers and a printer. The hotel is an easy walk to Canel St. For a trolly or to... More 

Was this review helpful? Yes
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear dese2, Thank you for your 4 Star Review. Your kind words and descriptive feedback allow travelers to get a real sense of what we have to offer. We are truly happy to have given you a comfortable stay along with our convenient location. Can't wait to see you again on your next visit to New Orleans! Kind regards, RachaelB... More 

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