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St. James Hotel, an Ascend Hotel Collection Member

3.5 of 5 330 Magazine Street, New Orleans, LA 70130
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Certificate of Excellence 2014
St. James Hotel, an Ascend Hotel Collection Member
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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314 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for St. James Hotel, an Ascend Hotel Collection Member
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Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 18, 2013

Let me start by saying we paid a lot more for this hotel than it's worth...but we did stay there during the Essence Music Festival so we paid less than most other area hotels during that week. It's cute, quaint, and the front desk staff is super friendly. They originally sent us to a room that already had a resident,... More 

Was this review helpful? Yes 1
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

K_Blessed, Thank you so very much for taking the time to write a review. We appreciate the feedback in our constant efforts to improve the hotel. I am happy to write that we are now serving breakfast and have made several updates to the property since your stay. We are thankful for the recommendation and would love the opportunity to... More 

Mobile
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 17, 2013

This was a great quite hotel within walking distance of almost anything you want to do in New Orleans. The Hospitality was impectable, upon arrival we were bumped up to a sweet because it was available and we were first time guests to the city. The concierge was very polite and helpful and pointed us in the right direction every... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Golfingman72, We are very happy to hear that your first visit to New Orleans was a success and we could be a part of it! I appreciate your feedback about the porch as we are currently renovating them. New Orleans and the St. James team await your return to our unique city! Thanks! More 

Denver, Colorado
1 review
5 of 5 stars Reviewed July 17, 2013 via mobile

My family and I stayed for a night in New Orleans and decided to choose the St. James. We got a really great rate and didn't expect to get amazing service, but we were wrong. Amy checked us in and she was very informative and our children loved her! At check out, Danielle was so funny, sweet, and made sure... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

EmmC_2, The St. James family was ecstatic to receive your review! We do our best to provide southern hospitality everyday and it is wonderful to hear we are getting it right! Amy, Danielle and the rest of our staff can't wait for your next visit to NOLA! Warm regards More 

Dallas, Texas
1 review
4 of 5 stars Reviewed July 17, 2013

My husband and I travel to New Orleans often, but the St. James is one hotel that we definitely adore. The location is perfect; only three blocks from the French Quarter and a short streetcar ride to the Garden District. The staff is phenomenal! Danielle, Amy, and Tori are the definition of southern hospitality! They were so knowledgeable of the... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for the glowing review! My staff will be delighted to know we gave you that touch of southern hospitality that we strive for everyday. We sincerely appreciate the recommendation to friends and family and can't wait to provide them with excellent customer service as well! We hope to see you again soon! Warm Regards, More 

1 review
5 of 5 stars Reviewed July 15, 2013 via mobile

The staff at this hotel. Was. amazing I really enjoyed myself Amy ross. And Dannelle were. Great they directed us to the best. Places to eat. And. party. I had a great experience a.nd I will return the people in this city really make you feel at home

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

We are so happy that you loved our city! Amy and Danielle were thrilled to hear that they enhanced your stay and we all look forward to your return! Thanks! More 

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

We stayed in a blacony suite. It was so pretty. Like being in the house of a gnome. Slanted vaulted ceilings with exposed beams. French doors opened to our private balcony. A very large and extremely comfortable bed. Even modern ammenities like a large flat-screen (which we never turned on) a fridge and microwave. Tori at the front desk was... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write a review! I am pleased that you enjoyed our balcony suites. We adore them as well! I will be sure to share your review with Tori. It is great to know he was an asset throughout your stay! Come visit us again soon! More 

1 review
4 of 5 stars Reviewed July 11, 2013

Well New Orleans is an amazing place to be, and it really helps when your hotel is stay is great as well. The customer service made me feel special and like the staff actually cared about the guests. I give a big thank you to Amy and Danielle, those ladies are are awesome. This was definitely a great hotel choice.

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

We are thrilled you enjoyed your stay! Amy and Danielle loved hearing they were able to enhance your stay in our great city! Customer Service is of the utmost importance here at the St. James and we are glad to know that was conveyed during your stay. We can't wait for your next visit to New Orleans! More 

Metairie, Louisiana
1 review
4 of 5 stars Reviewed July 10, 2013

Stayed at the St James during the Essence Weekend. I found the hotel to be centrally located and convenient. When I arrived I was greeted warmly at the front desk manned by Ms Amy Ross. She was professional and knowledgeable yet friendly and warm. I was impressed by Ms Ross. She was a wonderful precursor for the rest of the... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for the recommendation! Amy was ecstatic to hear of the impression that she gave you! We make every effort to provide that perfect mixture of professionalism and warmth you received. It's always fantastic to hear we affected a guest's trip positively! Thank you again from everyone here at the St. James! More 

Houston, Texas
1 review
4 of 5 stars Reviewed July 10, 2013

WOW!! Enter a Hotel with Pleasant Staff such Amy Danyielle & Tori. These guys made me feel like i was back home. I booked St.James for the Essence Festival. I must say It was a Great Choice. I will be Booking there again. Thanks to the hospitality from Amy, Danyielle and Tori along with Tyrone & Keith. I Laughed with... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for the exceptional review!! On behalf of my entire staff, we loved having you here and enjoy when we can treat a guest like one of the family. Thanks again and we look forward to hosting you again next year! Kind Regards More 

Dallas, Texas
1 review
4 of 5 stars Reviewed July 8, 2013

My girls and I booked this Hotel for Essence Festival weekend and as soon as we pulled up and walked in we were greeted with the most warm welcome by Amy (who is freakin awesome btw). This hotel has the perfect price, is in the most perfect location and has the the friendliest staff. Beautiful hotel and our room was... More 

Was this review helpful? Yes
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

I am so happy that you enjoyed your stay at the St. James! Essence Festival is one of our favorite weekends and we strive to be your home away from home while you're traveling. Amy is one of our greatest commodities and was very pleased to read your review. We can't wait until next year! Warm Regards More 

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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. James Hotel, an Ascend Hotel Collection Member 3.5*
Number of rooms: 86
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Also Known As:
St James New Orleans
Hotel Style:
#40 Romantic Hotel in New Orleans
#57 Family Hotel in New Orleans

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