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St. James Hotel, an Ascend Hotel Collection Member

Certificate of Excellence
3.5 of 5
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330 Magazine Street, New Orleans, LA 70130
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St. James Hotel, an Ascend Hotel Collection Member
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Ranked #50 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Elaine A
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for St. James Hotel, an Ascend Hotel Collection Member
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I celebrated our anniversary in NOLA and stayed at the St. James hotel. We were very pleased with charm and New Orleans ambiance from the moment we checked in. Our Suite was roomy and comfortable and we looked forward to the wonderful croissants and hot coffee each morning The hotel personnel ( Ingrid, Arielle and Michele )... More 

Was this review helpful? Yes 3
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Elaine A., Thank you for taking the time to leave your feedback on your stay here at the St. James Hotel. I am elated that you and your husband had a great stay with us for your anniversary celebration! I am glad that you enjoyed your suite room and that Ingrid, Arielle, and Machiel were able to give you... More 

Abilene, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the St. James Hotel Thursday through Sunday and had a wonderful experience!! Thanks in large part to Machiel G, who pretty much seems to run the show in the evenings, and in spite of the renovations that are currently taking place, it was great stay!!!

Was this review helpful? Yes 1
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear txkimber65, Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel. I am so happy that you had a wonderful experience with us. I am also very glad to hear that Machiel was able to make your experience even better! She is a great member of our staff and we... More 

Memphis TN
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the most hotel for the money In New Orleans. It is on Magazine street, just 2 1/2 blocks off Canal making it only 2.5 blocks to the French Quarter. This location is so QUIET, yet, just steps to the quarter. The rooms compare to the Marriott. Everything here is new looking and fresh. The staff is the BEST... More 

Was this review helpful? Yes 3
Georgetown, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We rented four rooms for three nights for myself, my wife, our three children and their spouses. The best thing about our stay was the attitude, service and information provided by the front desk clerks. The location is good, two short blocks from Canal Street which is the start of the French Quarter. The rooms were clean, a nice size... More 

Was this review helpful? Yes 2
Opelika
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The St.James Hotel is a bright gem of a hotel whose future can only get brighter after its fine remodeling is complete and one nice (but "inattentive") front desk person begins to execute attentively 100% of the time. Otherwise, from checkin to checkout, customer care was on their A-game mode. Greeting our comings and goings were snacks in the form... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recommend this hotel even with the current removations. The room was beautiful. All of the staff were very friendly and helpful. Very good breakfast. We recommend using the valet parking just because of the location. We will stay here again when we return to New Orleans.

Was this review helpful? Yes 1
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was about 4 blocks from the Hilton hotel, where our convention was. The Harrah's Casino is only 2 blocks away. The check-in is was a little slow but the staff is very nice. We stayed in room 317. It was very large and had a handicapped shower. I guess they gave me this room because my wife was... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I walked into this hotel while passing by while on vacation and I was captured by this hotel's attention to details. The lobby was uber sophisticated, coffee setup in the lobby was wonderful and I checked out their lobby restroom and they had hygiene products available as a courtesy. The pool and courtyard was very nice as well. I was... More 

Was this review helpful? Yes 2
Tolono, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would recommend NOT staying at the St. James Hotel in New Orleans! It was a chaotic mess! One poor girl working at the front desk and there needed to be at least two other people working with her! Felt real bad for her! Frustrating! I was told the hotel had no parking. But another family that I knew was... More 

Was this review helpful? Yes 3
Richmond, Virginia
Level Contributor
258 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We really like this hotel and have stayed here before. It is convenient to the French Quarter, WWII Museum and the convention center area. Nicely decorated, the rooms are comfortable and nicely appointed. The staff is friendly and very helpful. It is quite nice to spend time in the morning sitting in the area between the two main buildings. Having... More 

Was this review helpful? Yes 2
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