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St. James Hotel, an Ascend Hotel Collection Member

Certificate of Excellence
3.5 of 5
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330 Magazine Street, New Orleans, LA 70130
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Choice Privileges Points
4 people have started booking this hotel
St. James Hotel, an Ascend Hotel Collection Member
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Ranked #50 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
FECITYGIRL Washington DC, District of Columbia
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed yesterday NEW

Ingrid, front desk//reception, was delightful. She was extremely accommodating to my business needs. The rooms were gorgeous. No a 5 Star, because it's simply not a five star hotel. But I was very comfortable, safe and the Chophouse adjacent to the hotel was superb. Take the city/cemetery tour as it was worth the money and you really got a great... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The room was clean, the breakfast was tasty and the service was amazing. Amazing is not an overstatement, the front desk clerk, Ingrid, was wonderful and told us about a lot of great local spots and steered us to having a fun trip. Overall the hotel and experience was a great one! Would definitely recommend.

Was this review helpful? Yes
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are pretty loyal to choice hotels but 1st time in an ascend and it was wonderful! Great room. Big, clean, neat location. Ariel at the guest services/check in was more than helpful. She was so kind and took the time to give my daughter and I age appropriate recommendations on sites, restaurants, etc. Huge thumbs up on her customer... More 

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Suisun City, California
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

Ariel! Girl can sing! My wife and I was serenaded in the lobby. We will never forget that. Hospitality is the best thanks to Michelle and Ingrid. TYVM 💖 Hotel ideally located near the French Quarters. Mothers restaurant around the corner and Ruby Slippers on the corner. MEMORABLE!

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Arlington, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

St. James Hotel is about as perfect as you can get while visiting New Orleans. It has the perfect location ( just 2 blocks from French Quarter, Harris Casino and the River Walk Outlet Mall) and the rooms are nice and spacious. The staff was friendly and very accommodating. Upon arriving (a few hours early than checkin), "Ingrid" quickly booked... More 

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Bradenton, Florida
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel with a great location. Great price at booking through Bookit.com. This hotel is located right on Magazine St about 3 blocks off Canal St. Perfect walking distance from Bourbon St, the Superdome and Smoothie King Center or the WWII Museum. You can walk to EVERYWHERE from here. We were picked up by one of our... More 

Was this review helpful? Yes 2
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear dchicrc1, Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel. I am delighted to read that you had a great time during your stay! I am happy that our staff helped to make your experience even better. I do hope that you consider staying with us again the next... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a great time at the Essence Music Festival this year and one of the reasons was the great service at The St. James Hotel . I thought my time there was enhanced by the service of one of the staffers named Ingrid. From the moment that I met her, she took very good care of me and my... More 

Was this review helpful? Yes 1
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Michael S., Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel. I am elated that your experience at the Essence Music Festival was made even better by the service you experienced during your stay! I am also happy that Ingrid helped to enhance your stay even more! She is... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've spent 5 nights while attending to a convention. It's a small hotel, really clean, nice big rooms kind of a boutique hotel with an outside patio with some tables and chairs. I was in the room right next to the patio and it wasn't noisy at all. I didn't hear any bothering noise or voices that i thought would... More 

Was this review helpful? Yes 1
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Francisco M. L, Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel. I am happy that you had a great 5 night stay with us during your convention. Thank you for your kind comments about your room and our patios! I am happy that our staff was able to... More 

Fort Wayne, Indiana
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were just in NOLA for one night, on way back from Gulf Shores. My family hadn't been before, so i wanted to give them a taste of the local style and hospitality, at a reasonable price. This hotel fit the bill in every way!

Was this review helpful? Yes 3
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear StollerBrent, Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel . I am glad that you had a great one night stay with us on the way back home from your vacation in Gulf Shores! I am glad we were able to exceed your expectations during your stay! I... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our anniversary in NOLA and stayed at the St. James hotel. We were very pleased with charm and New Orleans ambiance from the moment we checked in. Our Suite was roomy and comfortable and we looked forward to the wonderful croissants and hot coffee each morning The hotel personnel ( Ingrid, Arielle and Michele )... More 

Was this review helpful? Yes 3
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Elaine A., Thank you for taking the time to leave your feedback on your stay here at the St. James Hotel. I am elated that you and your husband had a great stay with us for your anniversary celebration! I am glad that you enjoyed your suite room and that Ingrid, Arielle, and Machiel were able to give you... More 

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