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All 154 New Orleans hotels

St. James Hotel, an Ascend Hotel Collection Member

3.5 of 5 Hotel   |   330 Magazine Street, New Orleans, LA 70130 (Central Business District)
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Ranked #48 of 154 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
ASLove2014 Washington DC, District of Columbia
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302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

I would stay at the St. James again. It is centrally located. I was attending a conference at the convention center and was able to walk there and to the French Quarter comfortably, despite my knee problems. Ariel at the front desk was friendly, efficient and a great resource. I found all of the staff helpful. I was initially in... More

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MKE
Top Contributor
68 reviews 68 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I like this hotel very much; it is within walking distance of the French Quarter but not in it. To me it is important to have some down time away from crowds. Burton was a fantastic host; never too busy to answer questions and he is a local. This hotel is close to some great restaurants like Ruby Slipper for... More

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Genoa, Colorado
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the St. James for a quick weekend getaway. The rooms were warm and inviting. The bed was very comfortable. We enjoyed the Italian/Continental breakfast delivered to our room. We did, however, choose to use the stairs. After trying the elevator several times, we decided it was better to use the stairs rather than risk being stuck in... More

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Navarre, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

First time visiting this hotel and was greeted in front of the hotel by a worker who was leaving and offered us his parking spot, saving us a bundle on parking for the three days we are here. We were surprised by the large room with private balcony that we could overlook the city. I chose this hotel because it... More

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Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

The property is great and Burton? at the front desk was great. However, the breakfast was disappointing ( a croissant and coffee) especially for the price and the lady that works at the front desk (African-american lady with a Caribbean accent) was HORRENDOUS. She was flat-out rude and unprofessional and has a serious attitude problem. The hotel location is great... More

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Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear BJ S, I am so very sorry to read about the unpleasantness of our front desk agent during your stay in April. Thankfully, this agent is no longer with our company. We take pride in our customer service and what you experienced is simply unacceptable and disturbing. I would really love the opportunity to speak with you further. Please... More

New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff, room, and breakfast delivered to my bed every morning made my stay just magical. To top it off, its situated perfectly in the New Orleans CBD, just a minute walk to the quarter, but a world away in terms of quiet and calm late night. Also, be sure to check out Mother's around the corner. I would recommend... More

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Smithdale
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a mixture of the old city charms with modern accommodations. The room was a very good size and offered everything needed. The staff was friendly and welcoming. The only issue was that it took a little bit for valet to bring the car around.

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Pittsburgh, Pennsylvania
Top Contributor
53 reviews 53 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed at the St. James one night but were not disappointed. It was located in a more quieter section but yet close enough to walk wherever we needed to be. We arrived well before check in time and were pleasantly surprised our room was ready. There were four of us so we had a suite which also had... More

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Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to give this wonderful hotel top marks, even though there is some reconstruction going on. The staff, especially Arial and Amanda at the front desk, and Shaun and Greg, were all friendly and helpful is many ways. They recommended great restaurants and made sure I had ice when I sprained my ankle. Our nice quiet room was in... More

Was this review helpful? Yes 1
Geneva, Switzerland
Top Contributor
130 reviews 130 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for a number of days. On arrival at 3 PM, about 20 people were still waiting for their rooms to be cleaned to get into them. We waited an hour. The room was not entirely clean and we didn't get the room we had reserved. The hotel is under construction, so during the day and until early evening... More

Was this review helpful? Yes 2
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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. James Hotel, an Ascend Hotel Collection Member 3.5*
Number of rooms: 86
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Also Known As:
St James New Orleans

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