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St. James Hotel, an Ascend Hotel Collection Member

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3.5 of 5
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330 Magazine Street, New Orleans, LA 70130
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1 room 1 adult
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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525 Reviews from our TripAdvisor Community

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Trego, Wisconsin, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The front desk person who checked us in, Ariel, was very friendly and informative. She went out of her way to make sure we would enjoy our trip and is a valuable member of your staff (even though we didn't get to taste her Mama's gumbo). The room was rather small but was fine for our purposes and had a... More 

Helpful?
Thank James W
Reading, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 5 nights and enjoyed it hugely! 5 minute walk from Bourbon Street and the main road in New Orleans. Crossiants and juice delivered to the room each morning, comfy bed with TV and great bathroom. Staff very helpful in pointing out places to eat and telling us where tours and trips go from. Great find and well priced!

Helpful?
Thank Ross B
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent five nights at the St. James on a recent trip to New Orleans for a conference and had an overall pleasant stay. The hotel is in the central business district, with only a few minutes walk to the conference center in one direction as well as the French Quarter in the other direction and is surrounded by coffee... More 

Helpful?
Thank Sarah H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Sarah H, Thank you for taking the time to write a review about your recent stay at the St. James Hotel. We are very pleased that you enjoyed your overall stay during your 5 night visit. We hope you stay with us next time you're in New Orleans to take advantage of our great location again! Warm Regards, Jennifer... More 

Fairhope, Alabama
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Charming, spacious rooms with hardwood floors and very nice furnishings, bathrooms are beautiful. Small courtyard with lush greenery. And... Coffee, orange juice and fresh croissants hand delivered to your room in the mornings! What could be better? Shhh- don't let our secret out! Living just 2 1/2 hrs from Nola, we go frequently for weekend getaways. Love this place!

Helpful?
Thank aubulldogmomma
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear aubulldogmomma, Thank you for your extremely kind words about your recent stay at the St. James Hotel. We are ecstatic that we were able to exceed your expectations and become your favorite hotel in New Orleans! We can't wait to welcome you back next time you're in New Orleans. Kind Regards, Jennifer Dragna General Manager (504)304-4000 More 

Weatherford
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff were all very friendly. It is currently undergoing renovation but it was not too bad. We were on the third floor and did not hear any construction noise. The rooms are small but the bed was very comfortable. The shower was excellent. It is close to Bourbon Street. Would definitely stay here again.

Helpful?
Thank Marilyn M
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Marilyn M, Thank you for the nice words about your recent stay at the St. James Hotel. On your next visit, please request a larger room at the front desk and we will do out best to accommodate you. Until next time! Sincerely, Jennifer Dragna General Manager (504)304-4000 More 

Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The location of St. James Hotel is good--away from the French Quarter craziness but within a healthy walking distance. It's fairly close to the WWII museum and other warehouse district attractions. There is GREAT food nearby!! The service was great; though it is a small hotel, the few staff members were friendly and always helpful. The courtyard is cute, and... More 

Helpful?
Thank Carolyn H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Carolyn H, Thank you for taking the time to write a review about your recent experience at the St. James Hotel. We are so glad that you enjoyed our location, staff and history. Our construction is finishing up at the end of this month and we can't wait for you to see the finished product on your next visit.... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I had an awesome visit at the st james hotel. The hotel was very clean and my room was very comfy. The staff was very pleasant especially Ms. Machiel she was very nice and informative. I recommend the st james to all of my friends and family who will visit new orleans. I also look foward to staying at the... More 

Helpful?
1 Thank Eric H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Eric H, We are so pleased that you had an awesome visit at the St. James Hotel! Thank you for the remarks about our clean, comfy rooms and staff member. We can't wait to welcome you back with open arms. Warm Regards, Jennifer Dragna General Manager (504)304-4000 More 

Buenos Aires, Argentina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my Hubby stayed at the ST James for 3 nights. Great hotel and great location. At first we got a room we some minor problems with, but we were moved the following morning. Mrs Michele was the BEST Front Desk employee I ever met at a hotel. She provided excellent tips and took all the time to give... More 

Helpful?
2 Thank sonia b
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Sonia b, Thank you so much for taking the time to write a review about your recent stay at the St. James Hotel. We appreciate your kind words about our front desk agent, Michelle. We think she is top notch too! In regards to the sidewalk, we are happy to report that the reconstruction of the sidewalk is complete!... More 

Garland, TX
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Our family reserved two rooms over the Christmas holiday. There is construction going on in the hotel but it didn't affect our stay much. The valet parking was somewhat problematic as it took over two hours to pick up our car on the first night. After that it improved significantly. The check in and out was friendly and efficient. The... More 

Helpful?
Thank cowboy6278
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear cowboy6278, Thank you for the lovely review about your recent stay at the St. James Hotel. We are pleased that the construction did not disturb you. We couldn't be happier that you enjoyed the common areas and the rooms right down to the toiletries! It is our goal to impress you and I hope that we succeeded. Please stay... More 

New Orleans, Louisiana
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 1, 2016

Our first time staying at this hotel. It's very clean, pretty, and staff is very friendly. They have some rennovation work going on right now but non the less great stay for the money. I think the front desk needs more help. We stayed in room 128 and I'd say that this room should be used for storage or something.... More 

Helpful?
Thank Rosalinde S
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Rosalinde S, Thank you for taking the time to write a review about your recent experience at the St. James Hotel. We are ecstatic that you loved the hotel and our staff. In regards to your comments about our staff, we have increased our staff in all departments for the upcoming year. We hope you return to the St.... More 

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