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St. James Hotel, an Ascend Hotel Collection Member

Certificate of Excellence
3.5 of 5
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330 Magazine Street, New Orleans, LA 70130
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St. James Hotel, an Ascend Hotel Collection Member
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Ranked #48 of 156 Hotels in New Orleans
Certificate of Excellence
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450 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Destin, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

In 2002 I was the Project Manager in charge of renovating the St. James. From my staying there last July I think the hotel has been maintained to the standard that I set during the renovation. I am proud of its condition and the staff attention to detail. I continue to renovate hotels in the South.

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North Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Lobby of the hotel wasn't anything special at all, but the room was VERY nice. When we checked in, we were told our room "doesn't have a window", and we were a little weary about that, but it ended up being really nice anyway. It actually did have a window....it was just on the ceiling of all places. The... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here last week. The hotel is nice. Our room was small but worked great for the two of us. The hotel has a small dipping pool which was refreshing in the late afternoon heat. The lobby was nice and the staff was pleasant. We stayed in the 2nd building, that has an elevator that took... More 

Was this review helpful? Yes 1
Braselton, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

What a great place this was, the staff was wonderful, they went out of their way to recognize my husband & my birthdays and our Anniversary by treating us to Champagne and Cake, and by singing especially to us in the lobby. It's close to everything anyone would want to see in New Orleans. I highly recommend the St.James.

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Peterborough, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Now, I'm starting this off by saying the lobby is still under a bit of renovation but that is literally the only thing! This place is lovely. The beds are comfy, the rooms are spacious. The Internet is free and the little courtyards are beautiful but the piece de resistance by far is the staff. They are the kindest people... More 

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Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear okayteapot, Thank you for taking the time to leave feedback on your stay here at the St. James Hotel. Thank you for your understanding regarding our renovations. I am elated you had such a great stay with us! I am glad our staff was able to make you stay that much better! Ariel is a great member of our... More 

Pittsburgh, Pennsylvania
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this hotel was 1 block away from Burbon st so it was quite and clean. you are in walking distance to Burbon st and many good resturants.the french quarter is fun but don't just stop there vist the other streets tons to do and see

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Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Kenneth A, Thank you for taking the time to leave your feedback on your stay here at the St. James Hotel. Thank you for your kind comments about our location to the French Quarter and Bourbon St. It is awesome to be in such close proximity to the great areas and attractions of New Orleans! We can not wait... More 

2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had such a great 2 day stay at the St. James. All staff from the front desk to maintenance to housekeeping were amazing. Always had a hello, how ya doing or do you need anything every time we saw any of them. Breakfast each morning was wonderful and on time. It was also a great addition to have the... More 

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Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Catherine S., Thank you for taking the time to leave feedback about your stay here at the St. James Hotel. I am so happy that each member of our team was able to make you two night stay with us amazing! Thank you for you kind comments about our location! it is great to be in such close proximity... More 

Flat Rock, Michigan
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel- spacious clean room- nice free crossaint breakfast- friendly staff- cute courtyard- "pool" is more the size of a hot tub though. Walking distance to all downtown sites yet not in a crazy area that is loud and partying all night

Was this review helpful? Yes 1
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Christie R., Thank you for taking the time to leave feedback on your stay here at the St. James Hotel. I truly appreciate your comments about our rooms, breakfast, staff, and courtyard. We also love our great location in the city! It is so nice to be so centrally located, but just far enough away from the nightlife to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just returned from a 3 night stay at the St James Hotel in New Orleans. What a wonderful experience. Ariel, Greg, and all the staff, were friendly, efficient, and helpful from the minute we arrived. All of their recommendations were excellent, especially the restaurants. The seafood at Bon Ton's and Oceana, was amazing. And our complimentary Croissants (w/butter &... More 

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Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Margie H., Thank you for taking the time yo leave feedback about your stay here at the St. James Hotel! I delighted to read that you enjoyed your stay with us. Thank you, as well, for your kind words about Ariel and Greg. Ariel is a tremendous asset to our front desk staff. Greg is also a great member... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great experience at this hotel! I don't know where to begin, our room was clean and very nice with a huge TV and my boyfriend and I love falling asleep to the TV. The staff were friendly night and day and very informative, never had this great of an experience at any hotel EVER, Ariel, Michelle, Cheryl, and Ingrid. Thank... More 

Was this review helpful? Yes
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Jade J., Thank you for taking the time to leave feedback on your stay here at the St. James Hotel. I am delighted to read that you had such a great stay with us! I definitely know what you mean about falling asleep to the TV. I am the same way! Thank you for your kind words about Ariel,... More 

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