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St. James Hotel, an Ascend Hotel Collection Member

3.5 of 5 330 Magazine Street, New Orleans, LA 70130
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Certificate of Excellence 2014
St. James Hotel, an Ascend Hotel Collection Member
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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343 reviews from our community

Traveler rating
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    30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had the opportunity to go to Mardis Gras. We were in the absolute middle of everything and the Hotel was just amazing. Machelle was awesome she gave great recommedations like the chop house and ghost tours. Westley is great bell man hes the type of young man you can trust with everything, courteous and they both... More 

Was this review helpful? Yes
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Xavier, Thank you for your feedback regarding your stay here at the St. James Hotel. As well, thank you for your comments about Machiel and Westley. We truly value our staff and strive for our entire team to ensure each of our guests have an excellent stay while with us. I am glad Machiel and Westley were able to... More 

Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location and proximity to tourist areas. Rooms need some TLC as there are cracked plugs, lights and fans that don't work and missing items. Some staff were great and helpful (with dinner selections) while others couldn't seem to care less. Stayed for a week and by Day 5 had asked 7 times at the front desk if we could... More 

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Franklin, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Simply a great staff! Machiel, Cheryl, Greg and the others did an outstanding job of making us feel welcome and at home. They were very warm and genuine. We have stayed at fancier hotels in the French quarter but the staff at the St James surpassed the four and five star hotels.

Was this review helpful? Yes 2
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for a conference nearby this week. The price is much cheaper than all the conference-rate hotels nearby. The hotel is located close enough to both the conference center and the French quarter. There are several restaurants, CVS, and a Rouse market grocery store within walking distance. The room is quite spacious, and the beds are... More 

Was this review helpful? Yes 1
Saint Augustine, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The outward appearance needs a lot of love as does the inside. However, the front staff and room care service was terrific! Our room with a balcony was a big disappointment, the view was far from fetching. The beds were comfortable and the hallways were quiet, both of these were important to me. I would stay here again as it... More 

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Tampa, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Had a great stay during Mardi gras. The room was perfect, We were able to check in much earlier than expected, thanks to Michelle at the front desk. She even arranged for us to have coffee and croissants delivered to our room upon check-in. The man who delivered them was filled with useful information, and I appreciated him taking the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great time at the hotel the staff was great made sure my luggage was taking care even after I checked out of the room and couldnt get to my car they made my stay quite easy in the big easy would stay there again next time I'm in New Orleans

Was this review helpful? Yes 1
Virginia
Top Contributor
170 reviews 170 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So it was a mixed bag: Good points: - Great location - Very pleasant staff - Beautiful rooms - Comfortable beds/bath Not so awesome points: - Paid for an upgrade to a patio room. Had to tell the front desk staff the first room assigned was not a patio room. They stopped working on fixing my issue to help another... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I NEVER write reviews but after my stay at the St. James last weekend I just had to. From check in to check out it was great! Rooms were very clean and smelled great. I was there for Mardi gras and everyone was really helpful especially Keionne, she went above and beyond to make sure me and my friends were... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here during Mardi Gras and I must say the rooms were phenomenal! They were extremely spacious and clean! The croussants in the morning were a great touch as well! The service was excellent and the staff was very friendly. The lady up front was named Keionne and she was extremely personable and eager to help out however she... More 

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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. James Hotel, an Ascend Hotel Collection Member 3.5*
Number of rooms: 84
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Also Known As:
St James New Orleans
Hotel Style:
#33 Romantic Hotel in New Orleans
#50 Family Hotel in New Orleans
#57 Business Hotel in New Orleans

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