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Hotel class 3.5 of 5
330 Magazine Street, New Orleans, LA 70130
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Reviews you can trust

70% Recommend
4.0 of 5 stars 181 reviews
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All (181)
[ Date ] [ Rating ]
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2 of 5 stars
BiaPittsburgh_PA   1 contribution
Pittsburgh, PA
Nov 5, 2009 | Trip type: Business, Solo travel New

The location of this hotel is convenient but apart from that this was a very bad experience. The room vibrated every time a car went by on the road in front. And all night long the parking garage across the streets squeaky gate would open and close. Also the bed and pillows were sunken in and lumpy respectively. There was... more

Spectacular
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5 of 5 stars
Milwaukee_Hotel   1 contribution
Milwaukee, WI
Oct 30, 2009 | Trip type: Couples

This was a great hotel for the price we paid. The hotel was clean, and the best part of it was the staff. I've stayed in hundreds of hotels over the years and have never met a staff that was more friendly. They made us feel very welcome and gae us top notch advice as to where to go and... more

SUPER!
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4 of 5 stars
Janiemontreal   1 contribution
Montreal
Sep 29, 2009

Very nice location, very good service at the reception, clean rooms (ask with balcony) and a very small and gourgous backyard with a tiny tropical pool! more

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4 of 5 stars
LilyWing13   1 contribution
Fayetteville, Arkansas
Sep 29, 2009 | Trip type: Couples
1/1 found this review helpful

There were no major events happening during our stay in New Orleans, so we got the off-season rate. Even so, what we received was more than fair service, especially considering the location. I used the internet access and the long distance phone, and we also used the safe. I knew about the extra charges before we even booked the room,... more

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3 of 5 stars
mrsspexx   3 contributions
edmonton
Sep 13, 2009 | Trip type: Family

We stayed at St. James for one night at the end of our vacation. The desk staff and the bellstaff were very courteous and helpful and were able to direct us to family suitable resteraunts in the area. The desk clerk also observed that we were travelling with a young family and gave us one of there larger rooms, which... more

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3 of 5 stars
kaceegirl   1 contribution
Tulsa
Sep 4, 2009 | Trip type: Couples

It is a nice hotel and within walking distance to the French Quarter and Harrah's Casino. We parked our car and walked everywhere we needed to go or we took the streetcar. I recommend buying a pass for the streetcar to make it more convenient. more

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4 of 5 stars
ShannonR2   1 contribution
Atlantic Beach, Florida
Aug 29, 2009 | Trip type: Friends getaway

We booked this hotel very last minute and were mainly looking for inexpensive but not disgusting near Bourbon street for 1 night. It was a great hotel. The service was great, my friend who booked the hotel left his credit card back at his house 45 minutes away and the front desk guy was very patient and helped us with... more

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1 of 5 stars
JaxDonna   5 contributions
jax
Jul 11, 2009 | Trip type: Friends getaway

Arrived 7/4/09. 97 degrees outside. Came to room - NO AIRCONDITIONING - 88 DEGREES. No place to move us. Steven was on the desk - smart mouth - very unhelpful. Finally got moved to a room with A./C; however had to make up our own beds, empty our own trash and procure our own linens and towels the entire time... more

Management response from
PJKerwin, Guest Services Manager

We are so sorry that you didn’t enjoy your stay; July in New Orleans can be a challenge for A/C units. I can assure you that the problem has been corrected. As for the other issues I can also assure you that the management has taken appropriate action to make sure that these issues will not happen again! We hope...

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3 of 5 stars
woodslandslady   13 contributions
where i don't want to be
Jun 29, 2009 | Trip type: Couples

This is a nice hotel overall, but it has a few niggling points which would rule it out for future stays. Most annoyingly, it charges for internet access even if you don't use it. It is only five bucks, but I don't like paying for things I don't want. The room was quiet, which was nice, however the mattress was... more

Management response from
PJKerwin, Guest Services Manager

We're so sorry that your stay was less than stellar. Just to clarify the communications charges your speaking of do include Long distance, local calls as well as WIFI access. We are in the process of upgrading our bedding and hope you give us another opportunity if you return to New Orleans

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5 of 5 stars
draak111   1 contribution
Fort Polk LA
Jun 23, 2009 | Trip type: Couples

When our planed on hotel was unexceptable (no ac in Jun in 98 degree heat) the St James bent over backwords to make our trip perfect. Stephen, the desk clerk on duty, greeted us warmly and did every thing expected and more to make our stay as perfect as possible. If you are going to New Orleans, this is the... more

Management response from
PJKerwin, Guest Services Manager

We're so glad we were able to make your wifes birthday a memorable experience. We hope to see you again next time your in New Orleans.

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St. James Hotel Also Known As

  • St James Hotel
  • St James New Orleans
Address: 330 Magazine Street, New Orleans, LA 70130
New Orleans Hotels St. James Hotel
4.0/5.0
181