We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 152 New Orleans hotels

Quality Inn & Suites New Orleans

2.0 of 5 Hotel   |   8400 I-10 Service Road, New Orleans, LA 70126
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites New Orleans to your Saves list
Quality Inn & Suites New Orleans
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
32%
Ranked #139 of 152 hotels in New Orleans
Write a Review

60 people have reviewed this hotel

Traveler rating
    9
    9
    4
    12
    26
See reviews for
14
12
4
5
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Quality Inn & Suites New Orleans
See the most recent reviews
Canton, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2013

After booking online via Choicehotels.com, The system double booked the room in error, I spoke with choice hotels customer service and they were unable to help due to a 24 hour cancellation policy, even though I had booked less then a minute ago. I called the hotel and was very angry and rude. The lady who answered was polite and... More

Was this review helpful? Yes 4
Powder Springs
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2013

This location is an over priced MOTEL. They automatically charge your debit & credit card a security deposit for booking the rooms. Additional charges where not listed on their website. It's almost been a month & I still have charges pending. I was told they would disappear on day 30. That's fine if you have the funds, but if I... More

Was this review helpful? Yes 2
Juan R, Manager at Quality Inn & Suites New Orleans, responded to this review

Dear Ms. Pamela, We would love to thank you for staying with us. Your concerns have been taken and shared with the proper departments accordingly. We do have ice machines located throughout the property. However, they are placed in conveinent locations so you may have only needed or seen one. It is unfortunate that you are still having holds on... More

Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 28, 2013 via mobile

I am very positive and admit an easy and optimistic reviewer but this place should be demolished. Not one redeeming quality. First impression was a decrepit Wendy's huge sign down since Katrina. The parking lot and grounds looked like a combination gang hangout or jail yard. The bedroom lampshade torn, incorrect bulbs in sink fixtures, child art on bathroom door,... More

Was this review helpful? Yes 2
Juan R, Manager at Quality Inn & Suites New Orleans, responded to this review

MTnester79, We appreciate you taking the time to put a review on here about the hotel. We are currently undergoing renovations and are in the process of remodeling some of our rooms. As for the surrounding area, we have provided fencing across the property to ensure the safety of our guests. The staff here now is very exciting and full... More

New Orleans, Louisiana, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2013

We took my son and my nephew here to celebrate the end of summer break. We stayed in the King suite (pool view). It has two separate rooms w/sofa sleeper. The only tub was a whirlpool tub (fantastic) located in the "master bed room". It had two bathrooms, the other was just a tub and a sink. The pool was... More

Was this review helpful? Yes 4
Brunswick, Georgia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2013

Reading some guest reviews from previous guests, I was really afraid, prepared myself for the worst...However everything was a pleasent surprise about this place. Our room [138] a non-smoking king was very clean, everything worked in it, smelled good; loved the hot breakfast, free parking! The only interactions we had with two Front Desk clerks Chantalle [misspelled?] and Vincent and... More

Was this review helpful? Yes 4
Elizabethtown, Kentucky, United States
1 review
1 of 5 stars Reviewed May 4, 2013

The room stunk.We had to buy FreeBreeze to get rid of the smell.Bed and covers had cigarette burns and this was a non smoking room.The carpet was filthy.And PLEASE make sure you have everything before you leave because it will not be mailed to you.We accidently left our kindles and was told they were mailed.This was almost 2 weeks ago.You... More

Was this review helpful? Yes
Castelo Branco
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2013 via mobile

Scary location to start off. The clerk was on drugs, and couldn't even find our reservation. She asked my husband, "Are you sure your name isn't Gerald Dixson?" It isn't even close to that.We finally left and found a nice hotel in Metairie that was even cheaper. I would never recommend this hotel!

Was this review helpful? Yes
Florida
Top Contributor
50 reviews 50 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed February 15, 2013

Wow. This was by far the scariest hotel I have ever stayed in. There were definately rooms being used for illicit activity - mind you it was Mardi Gras time - and the carpets were the filthiest I have EVER SEEN! I refused to let my bare feet touch the ground. The rooms are old and dark - the comfortor's... More

Was this review helpful? Yes
Folsom Louisiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2013

I contacted this hotel because a large group of couples were coming for my 30th birthday celebration. Long story short I left messages with the staff, only when they did decide to answer the phone, and was told that management would contact me. On the third attempt I talked to management on a wednesday only to be told that he... More

Was this review helpful? Yes 1
Maun, Botswana
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 18, 2012

I booked this at the last minute due to hurricane sandy changing my travel plans. If I had more time I would not have stayed here simply because it is not tourist friendly in terms of getting into the heart of New Orleans if you are a tourist with no transport. As a highway motel this place is perfect for... More

Was this review helpful? Yes 1
Quality504, Manager at Quality Inn & Suites New Orleans, responded to this review

Thank you for taking the time to tell us about your experience at the Quality Inns and Suites New Orleans Lakefront. We appreicate your comments about our staff, location and breakfast. I do apologize about your internet, I wish I would have known while you were here so we could have switched you to another room with a stronger signal.... More

Been to Quality Inn & Suites New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites New Orleans

Also Known As:
Quality Inn & Suites New Orleans Hotel New Orleans
Quality Inn And Suites New Orleans
Quality Inn & Suites New Orleans Hotel
La Quinta New Orleans
New Orleans La Quinta
Address: 8400 I-10 Service Road, New Orleans, LA 70126
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #139 of 152 hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites New Orleans 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Priceline, Booking.com, Tingo, HotelTravel.com, HotelsClick, TripOnline SA, Choice Hotels, Hotels.com, Venere and Agoda so you can book your Quality Inn & Suites New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.