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Quality Inn & Suites New Orleans

2.0 of 5
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8400 I-10 Service Road, New Orleans, LA 70126
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Quality Inn & Suites New Orleans
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Ranked #135 of 156 Hotels in New Orleans
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74 reviews from our community

Traveler rating
    10
    10
    7
    18
    29
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19
15
4
11
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (26)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (10)
All months
Pensacola
Contributor
18 reviews 18 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Probably the most helpful and friendly staff we've encountered anywhere. Two couples stayed there the end of February. Hotel is older but was very clean and comfortable. They upgraded us to connecting suites which we really enjoyed as we had plenty of room to get together. Location is good for French Quarter and other attractions. Decent free breakfast. Overall better... More 

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Dallas
Top Contributor
61 reviews 61 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are clean, no odd smells, and are comfortable. I experienced a slight internet issue at first. However, one quick call to the front desk, the person on the other end was very friendly and said they would take care of it. Not even 5 minutes later, a follow up. They offered to send someone to check connections. I... More 

Was this review helpful? Yes 2
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

First of all it is NOT a Quality Inn anymore. It is now called Roadway Inn. I booked this hotel trough Hotels.com (prepaid) and when we arrived they didn't have the reservation. I had to cancel the Hotels.com reservation and pay a new one in-site. It is a 15 minute car trip to New Orleans French Quarter (not close at... More 

Was this review helpful? Yes 1
Gonzales, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 30, 2014

The staff at the newly renamed Roadway Inn in New Orleans East was very nice and friendly and most accommodating to our needs the surrounding area is a little ruff looking but was fine the rooms need some renovations but were clean .

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 3, 2014

Me and my friends stayed her for halloween. We noticed yes it is in a pretty poor area of town but I didn't feel unsafe. To be CLEAR I am a 23 year old female traveling with same aged 2 other girls. We paid a very low price for two nights and got better than we expected. Yes our room... More 

Was this review helpful? Yes 3
Houma
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 9, 2014

The other reviewers aren't lying about the pimps,ho's & weed!!! unfortunately its real and i would not bring my family here.i can't believe the owner/manager lets this go on. on the other hand, the girls working the desk are friendly and helpful. but i guess they turn a blind eye to the activities going on in the parking lot. my... More 

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Wichita Falls, Texas, United States
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 6, 2014

The staff was the only nice thing about this hotel, the rooms looked old, not well taken care of. I was woke up twice during the night because of wanna be gangsters with their pants halfway to the knees playing that gangsta rap music loudly, in hindsight I'm glad my windows did not open, because I was going to holler... More 

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Colorado Springs, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

I stayed for one night, booked with my choice privileges membership. The tub was dirty! Like, literally a ring around the tub. Usually when you walk into a hotel room, the cool air is there to welcome you. My room was soooo hot when i walked in, I was sweating! Then, the AC didnt have a vent. So the only... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2014

This place is terrible. We stayed here unfortunately during the Essence Fest over July 4th weekend. We had a smoking room which smelled terrible. The door knob to the closet was broken, floor was filled with dirt and cigarette holes and we had a spider in our bed. During our stay we slept on top of the cover (thread bare)... More 

Was this review helpful? Yes 1
Nahariya, Israel
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

I arrived at the hotel in the late night. Staff was nice - a quick check in. I asked for non-smoking room, but the room smelled of stale cigarettes. I was so tired I did not ask to change the room. However, I note that the room was fairly clean. The room was on the first floor so very noisy... More 

Was this review helpful? Yes 2
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