We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Sonesta Hotel New Orleans

Certificate of Excellence
Hotel website
Hotel packages
300 Bourbon Street, New Orleans, LA 70130
Special Offer
$25 Daily Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Royal Sonesta Hotel New Orleans
Professional photos View all
Browse nearby
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Write a Review

2,580 reviews from our community

Traveler rating
    1,447
    755
    240
    79
    59
See reviews for
308
1,104
79
355
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (875)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2580)
  • Mar-May only
    (740)
  • Jun-Aug only
    (676)
  • Sep-Nov only
    (604)
  • Dec-Feb only
    (560)
All months
There are newer reviews for Royal Sonesta Hotel New Orleans
See the most recent reviews
St. Petersburg, Florida
Top Contributor
82 reviews 82 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel in a convenient French Quarter location. The rooms are upscale, clean and beds are very comfortable. Ask for a room on the Royal street side if you don't want the noise of Bourbon street.

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We greatly appreciate your taking the time to share this delightful feedback of your recent stay at the Royal Sonesta New Orleans . We truly value your patronage, and we look forward to serving you again. More 

Orlando, Florida
Top Contributor
66 reviews 66 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved the Royal Sonesta's location across the street from Legends Park and close to great restaurants. It is nice having PJ's coffee inside the hotel and the Irvin Mayfield Jazz Playhouse within the hotel too. The beds are very comfortable. If you are a light sleeper, don't get a room on Bourbon Street. The staff are outstanding and helped... More 

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We greatly appreciate your taking the time to share this valuable feedback of your recent stay. It’s a pleasure to read how much you enjoyed our friendly staff and convenient location. Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such... More 

Senior Contributor
31 reviews 31 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right on Bourbon street right across from the Musical Legends Park and the Cafe Beignet. Very comfortable beds and lovely courtyard. The pool on the 3rd floor is in in a beautiful outdoor courtyard. The staff is welcoming. Balcony room over looking Conti is very nice with great doors that open the to balcony. Noise from Bourbon street... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

Cincinnati, Ohio
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and is very historic. However, my room on the 5th floor was VERY small, especially the bathroom. Plus there was a dormer so the ceiling was slanted and the window was so high I could not see out. My room looked nothing like any of the photos on the website. I understand the... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Susan, thank you so much for choosing to stay at our hotel and taking the time to share this feedback. While we’re very sorry that your room was smaller than you expected, we are glad that our friendly staff helped you enjoyed your stay. We hope that you will revisit us later this year . We are confident that you... More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful place, me and the ex joked the corridors were reminiscent of the shining lol. Excellent service, and locality. Quiet and peacefull despite being right on bourbon st. Lovely cafe and outdoor area joined to the building. Valet parking is under the hotel, and everyone was extremely helpful giving directions. Always a good idea to leave the car and have... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We greatly appreciate your taking the time to share this delightful feedback on our friendly and attentive staff, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

Gulfport, Mississippi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Easy check in, big room and bath, everything you need is there. Exit out of parking two different streets, good if you don't want to cross bourbon. a/c was cool but not cold. Nice pool pleanty of seating.

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon! More 

Top Contributor
123 reviews 123 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place to stay in the Quarter on Bourbon street. Rooms available right on Bourbon street with a balcony. If you want a full balcony with a cover make sure you ask, others are really mini balconies with barely room for two chairs and no covers. If you do not want the noise of Bourbon street, they have balconies on... More 

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We greatly appreciate your taking the time to share this valuable feedback of your recent stay. It’s a pleasure to read how much you enjoyed our convenient location. Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm... More 

Tucson, Arizona
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent choice right in the heart of the Quarter. We chose a Bourbon Balcony just to enjoy the full experience and was impressed. Even with all of the noise on the street, the room was liveably quiet. The balcony entertainment (all day/night long) was worth the price in itself. All the touches and service of a top... More 

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback of your exciting stay in one of our most popular balcony rooms, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We really liked this hotel, which was in a great centralized location to fun shopping, great restaurants and Wow! people watching. The hotel lobby is very nice but the front desk staff didn't seem too helpful or knowledgeable about directions, streets or how-to's. They solely relied on the concierge who was rarely present. They also said we had secured a... More 

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Rene, thank you so much for celebrating the Easter holiday at our hotel and for taking the time to share this valuable feedback. We apologize that our Front Desk staff did not exceed your expectations as they should have. Our hotel strives to exceed guest expectations by providing the highest level of customer service possible, and unfortunately in this case... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just left this great hotel, situated right in the heart of bourbon street this is the place to be. It's a beautiful looking hotel with great staff and great service. The rooms are comfortable and spacious, If I was to come back this is where I would stay for sure.

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. On your future travels, we hope you will consider one of our Sonesta Collection hotels located throughout the United States. More 

Hotel Review Summarization

What travelers say

  • Bourbon street(112)
  • French quarter(87)
  • Very nice(33)
  • Pool area(21)
  • Front door(13)
  • R Club(12)
  • Great location(8)
  • Room service(7)
  • Irvin Mayfield Jazz(4)
  • Coffee shop(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (659)
Viewed
Hotel & grounds (219)
Viewed
Pool/beach area (47)
Viewed
Room/suite (140)
Viewed
View from room (37)
Viewed
Bathroom (45)
Viewed
Dining (17)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (2)
Viewed
0:48
Videos (2)
Viewed
Other (147)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (430)
Viewed
Amenities (22)
Viewed
Bourbon Balcony Entertainment Suite (34)
Viewed
Deluxe Room with Two Double Beds (29)
Viewed
Jacuzzi Suite (37)
Viewed
Junior Suite (66)
Viewed
Pool (7)
Viewed
Premium Guest Room with King Bed (22)
Viewed
Presidential Suite (57)
Viewed
R Club Level Room with King Bed (28)
Viewed
R Club Level Room with Two Double Beds (29)
Viewed
Restaurants and Bars (11)
Viewed
Split Level Suite (79)
Viewed
The Hotel (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Dining (11)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (13)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question