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Royal Sonesta Hotel New Orleans

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300 Bourbon Street, New Orleans, LA 70130
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Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
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2,512 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Sonesta Hotel New Orleans
See the most recent reviews
Chillicothe, Ohio
Top Contributor
56 reviews 56 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 5, 2012

A very nice visit. The Royal Sonesta is directly on Bourbon Street, oh my what more could you ask for? Our room was nice not what we asked for. We squeezed in a roll away for the evening, you know they were busy! Our Window overlooked Bourbon St.and it is quite picturesque across from the Music Legends Park. The music... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Kathleen, we are honored that you chose the Royal Sonesta Hotel for your Thanksgiving celebration this year! We are very sorry for the inconvenience of not having your requested room type available upon your arrival, but we are happy to know how much you enjoyed your stay regardless. We will address this comment regarding our lobby, and we hope that... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

I made a reservation at another hotel for me, my wife and my youngest daughter, who had never been to New Orleans. When we arrived, I was appalled, and knew I had to find another place to stay right away. Royal Sonesta was just around the corner. When I entered the hotel, I was greeted by an amazing array of... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Dear Michael, Thank you for this review regarding your first visit to the Royal Sonesta Hotel in New Orleans, and the outstanding five star service you received from Nicole at the front desk. I am pleased to know she provided you a “royal” experience. The Royal Sonesta consistently strives to create an authentic New Orleans experience with the dining and... More 

Fontana, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

My wife and I stayed here in July. The location was incredible. Walking distance to Jackson Square, street cars, Canal Street, and the French Market. The craziness of Bourbon Street is right outside the front door. Inside the hotel is a totally different atmosphere. We had a courtyard room on the pool level. Our back door opened right on the... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Kevin, reviews like yours are exactly what we strive for! We are thrilled to know that you loved the authentic New Orleans experience that you found all within our doors at the Royal Sonesta Hotel. Thank you for sharing your “unforgettable” visit to the Crescent City and we look forward to welcoming you back many times in the future! More 

1 review
5 of 5 stars Reviewed December 3, 2012

This is the only place I stay when visiting the French Quarter. My husband and I love the service and the high quality of all it's amenities. The hotel staff is friendly and accommodating. We make sure to visit our Sonesta family at least twice a year.

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

ACT_ARM, reading your review really made our day! The Royal Sonesta consistently strives to create an authentic New Orleans experience with the dining and entertainment experiences our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. Thank you for your feedback and know that... More 

Natick, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 3, 2012

Let's face it. If you're over the age of 22, Bourbon Street is seedy. It may be fun, it may be wild, it may be the easiest place in the world to get hammered, but it is seedy. It is thus quite surprising to find the Royal Sonesta situated on this very street, and yet there it is, an island... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Metlz86, thank you for choosing to stay with us at the Royal Sonesta Hotel and taking the time to share your feedback on our location, friendly team, and the entertainment in Irvin Mayfield’s Jazz Playhouse. Please come back to see us next time you’re in New Orleans! More 

Pensacola, Florida
Top Contributor
127 reviews 127 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 3, 2012

Beautiful hotel, great pool, excellent location (except if you want to sleep in blissful quiet. It's right on Bourbon Street). We booked a balcony room and got just what we requested except you share most balconies with two or three other rooms. Bring earplugs or a sound machine because even if you are on the side street, the action is... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Brett, we appreciate your taking the time to bring your concerns to our attention, as they provide us with the information necessary to evaluate our performance. We apologize for the level of service you received from members of our front desk during your stay. This is certainly not the normal manner in which we operate our Front Desk and we... More 

Winnipeg, Canada
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 3, 2012

My wife and I just spent the weekend at the Royal Sonesta. Our first impression as we entered the hotel lobby was wow! Beautiful Christmas decorations and trees in every direction. Irvin Mayfield's Jazz Playhouse right there where we watched the amazing Germaine Bazzle. Our room was a little on the small size but adequate for our stay. Centrally located... More 

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Alpharetta, GA
Senior Contributor
38 reviews 38 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2012

Just enjoyed a long weekend at the Royal Sonesta. We had a courtyard room overlooking the pool which was great. I'm sure the rooms right on Bourbon Street would be loud, especially on a Fri or Sat night. Great location in the heart of everything French Quarter. My wife was able to get a coupon book at check in that... More 

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Tampa Fl
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 2, 2012

After avoiding staying on Bourbon Street my entire life, I finally succumb to a "real" French Quarter experience. I could not have imagined such a great time. The Royal Sonesta provided only the best during our Thanksgiving stay. Quiet comfortable rooms on the R Club level. Daily breakfast and PJ's coffee and evening cocktails and hors d' oeuvres in the... More 

Was this review helpful? Yes 1
London
Top Contributor
109 reviews 109 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 1, 2012

The Royal Sonesta is a haven of tranquillity in the hustle and bustle of Bourbon Street and New Orleans! It felt much more like a 5* hotel rather than a 4*, it's very luxurious, the staff are wonderful, and the pool is lovely! The rooms are large and comfortable and perfect for returning to after a busy day in the... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Bourbon street(144)
  • French quarter(109)
  • Very nice(39)
  • Pool area(27)
  • R Club(19)
  • Front door(15)
  • Room service(12)
  • Great location(10)
  • Coffee shop(8)
  • Irvin Mayfield Jazz(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,137 photos of this hotel

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Dining (17)
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Pool/beach area (46)
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Videos (1)
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Amenities (22)
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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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Pool (7)
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Premium Guest Room with King Bed (22)
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Presidential Suite (57)
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R Club Level Room with King Bed (28)
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R Club Level Room with Two Double Beds (29)
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Restaurants and Bars (11)
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Split Level Suite (79)
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The Hotel (9)

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