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Royal Sonesta Hotel New Orleans

4.0 of 5 300 Bourbon Street, New Orleans, LA 70130
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Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
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2,432 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (813)
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There are newer reviews for Royal Sonesta Hotel New Orleans
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Beaumont, Texas
Top Contributor
61 reviews 61 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 5, 2012

First, this hotel's location is its main attraction. In the heart of the French Quarter. Near the sin of Bourbon Street, but safe from it. The rooms are small and somewhat dated. The beds are very small and past their replacement date. It is clean, but just feels a little "ick" seeps in from the street. The staff is cordial,... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

David, thank you for taking the time to review our guest rooms, staff, and location and bringing these issues to our attention. Please know that your comments are very important and we take them very seriously as we pride ourselves on our friendly service and staff. We hope you will try us again and find the warmth that most people... More 

Chillicothe, Ohio
Top Contributor
52 reviews 52 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 5, 2012

A very nice visit. The Royal Sonesta is directly on Bourbon Street, oh my what more could you ask for? Our room was nice not what we asked for. We squeezed in a roll away for the evening, you know they were busy! Our Window overlooked Bourbon St.and it is quite picturesque across from the Music Legends Park. The music... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Kathleen, we are honored that you chose the Royal Sonesta Hotel for your Thanksgiving celebration this year! We are very sorry for the inconvenience of not having your requested room type available upon your arrival, but we are happy to know how much you enjoyed your stay regardless. We will address this comment regarding our lobby, and we hope that... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

I made a reservation at another hotel for me, my wife and my youngest daughter, who had never been to New Orleans. When we arrived, I was appalled, and knew I had to find another place to stay right away. Royal Sonesta was just around the corner. When I entered the hotel, I was greeted by an amazing array of... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Dear Michael, Thank you for this review regarding your first visit to the Royal Sonesta Hotel in New Orleans, and the outstanding five star service you received from Nicole at the front desk. I am pleased to know she provided you a “royal” experience. The Royal Sonesta consistently strives to create an authentic New Orleans experience with the dining and... More 

Fontana, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

My wife and I stayed here in July. The location was incredible. Walking distance to Jackson Square, street cars, Canal Street, and the French Market. The craziness of Bourbon Street is right outside the front door. Inside the hotel is a totally different atmosphere. We had a courtyard room on the pool level. Our back door opened right on the... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Kevin, reviews like yours are exactly what we strive for! We are thrilled to know that you loved the authentic New Orleans experience that you found all within our doors at the Royal Sonesta Hotel. Thank you for sharing your “unforgettable” visit to the Crescent City and we look forward to welcoming you back many times in the future! More 

1 review
5 of 5 stars Reviewed December 3, 2012 via mobile

This is the only place I stay when visiting the French Quarter. My husband and I love the service and the high quality of all it's amenities. The hotel staff is friendly and accommodating. We make sure to visit our Sonesta family at least twice a year.

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

ACT_ARM, reading your review really made our day! The Royal Sonesta consistently strives to create an authentic New Orleans experience with the dining and entertainment experiences our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. Thank you for your feedback and know that... More 

Newton, MA, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 3, 2012

Let's face it. If you're over the age of 22, Bourbon Street is seedy. It may be fun, it may be wild, it may be the easiest place in the world to get hammered, but it is seedy. It is thus quite surprising to find the Royal Sonesta situated on this very street, and yet there it is, an island... More 

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Metlz86, thank you for choosing to stay with us at the Royal Sonesta Hotel and taking the time to share your feedback on our location, friendly team, and the entertainment in Irvin Mayfield’s Jazz Playhouse. Please come back to see us next time you’re in New Orleans! More 

Pensacola, Florida
Top Contributor
108 reviews 108 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 3, 2012

Beautiful hotel, great pool, excellent location (except if you want to sleep in blissful quiet. It's right on Bourbon Street). We booked a balcony room and got just what we requested except you share most balconies with two or three other rooms. Bring earplugs or a sound machine because even if you are on the side street, the action is... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Brett, we appreciate your taking the time to bring your concerns to our attention, as they provide us with the information necessary to evaluate our performance. We apologize for the level of service you received from members of our front desk during your stay. This is certainly not the normal manner in which we operate our Front Desk and we... More 

Winnipeg, Canada
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 3, 2012

My wife and I just spent the weekend at the Royal Sonesta. Our first impression as we entered the hotel lobby was wow! Beautiful Christmas decorations and trees in every direction. Irvin Mayfield's Jazz Playhouse right there where we watched the amazing Germaine Bazzle. Our room was a little on the small size but adequate for our stay. Centrally located... More 

Was this review helpful? Yes
Alpharetta, GA
Senior Contributor
38 reviews 38 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2012

Just enjoyed a long weekend at the Royal Sonesta. We had a courtyard room overlooking the pool which was great. I'm sure the rooms right on Bourbon Street would be loud, especially on a Fri or Sat night. Great location in the heart of everything French Quarter. My wife was able to get a coupon book at check in that... More 

Was this review helpful? Yes
Tampa Fl
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 2, 2012

After avoiding staying on Bourbon Street my entire life, I finally succumb to a "real" French Quarter experience. I could not have imagined such a great time. The Royal Sonesta provided only the best during our Thanksgiving stay. Quiet comfortable rooms on the R Club level. Daily breakfast and PJ's coffee and evening cocktails and hors d' oeuvres in the... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Bourbon street(164)
  • French quarter(122)
  • Very nice(42)
  • Pool area(29)
  • R Club(23)
  • Front door(17)
  • Great location(16)
  • Room service(14)
  • Coffee shop(12)
  • First nights(8)

Additional Information about Royal Sonesta Hotel New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Sonesta Hotel New Orleans 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#10 Luxury Hotel in New Orleans
#13 Family Hotel in New Orleans
#16 Romantic Hotel in New Orleans
#23 Business Hotel in New Orleans

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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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