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Royal Sonesta Hotel New Orleans

4.0 of 5 300 Bourbon Street, New Orleans, LA 70130
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#21 of 153 Hotels in New Orleans
2,235 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
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2,235 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (743)
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Maryland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is the second time I have stayed at the Royal Sonesta. I stayed in an accessable room. It was very nice and the bed was comfortable. All the staff was very helpful from the time I entered the hotel. Everyone eagerly opened doors for me without me asking for help. I love the jazz club and the bartender, Dwayne,... More

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Tavares, Florida
Top Contributor
137 reviews 137 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my second stay at Royal Sonesta and it was even better than the first. The entire stay was magical. Everything you would expect from New Orleans, plus. Our room had a balcony right over Bourbon Street. Enjoyed the sights and sounds and still got a good nights sleep. Every detail of the hotel is top notch, right down... More

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Alpharetta, Georgia
Contributor
12 reviews 12 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was my 3rd time at The Royal Sonesta and it was a terrific experience !!! Let me 1st state that Malcolm Thompson the Doorman has been here 21 years and his ability to remember your name is unparalleled ! Malcolm always has great suggestions for food, drink or whatever else you may be wanting to experience. Our room was... More

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback after your recent stay. We are absolutely thrilled that our staff, specifically Malcolm, met your expectations and enhanced your experience of New Orleans! We truly value your loyalty and look forward to welcoming you back soon! More

1 review
5 of 5 stars Reviewed 5 days ago NEW

I just arrived yesterday. I just would like to thank Jessica for her kind service. It's me and my mom traveling for her 60 th birthday . We were upgraded to the R club balcony suite. With a small price and complementary champagne, my mothers favorite. The room is wonderful with a Hugh balcony. Right across from the R club... More

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Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Jennifer, we are honored that you chose to celebrate your mother’s birthday with us and took the time to share this delightful feedback on your experience staying in our RClub concierge level. The Royal Sonesta New Orleans is pleased to have met your expectations for such a special occasion. We can’t wait to welcome you back again soon! More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 5 nights. What was great: flowers in the lobby are spectacular and beds were actually very comfy. Location is prime. What I didn't like: no coffee maker in room and the sounds. The doors are all a centimeter off the floor. Whenever someone is in the hall talking, you can hear their conversations. There are a lot... More

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you for choosing to stay with us on your recent trip to New Orleans. We are glad that you enjoyed our hotel’s convenient location and your comfortable accommodations. Please know that we are listening to feedback like yours and will have in-room coffee makers coming next year with the completion of our hotel-wide renovation. We hope you will consider... More

Jackson, MS
Top Contributor
67 reviews 67 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Right smack on Bourbon Street with excitement right out if the door. Grab a daiquiri right next door and stroll the FQ refreshed. Rooms are elegant and range from courtyard views to courtyard and street balconies. Keep an eye out for Internet deals and you're gonna get one of the best accommodations in the Quarter. Close to everything in the... More

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Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon! More

Westfield, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Royal Sonesta over Labor Day weekend and this time upgraded to the R Club floor (7) which included breakfast and happy hour daily. Daily breakfast was right down the hall in the club lounge and happy hour with appetizers was in same location. Nice outdoor area off the lounge as well. Great choice and would highly recommend... More

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Tom, thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback on your experience staying in our RClub concierge level. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon! More

East Central Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here many times, always pleased. Lovely hotel, excellent service. My only complaint is the pillows, it's a good thing there are so many on each bed, you need them. As soon as your head hits the pillow it goes completely flat, I have actually rolled them up.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you for always choosing to stay at the Royal Sonesta New Orleans year after year and taking the time to share this valuable feedback as a one of our most loyal guests. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon! For points and extra perks, please enroll in Sonesta’s Travel... More

New Orleans
1 review
5 of 5 stars Reviewed 1 week ago

clean friendly awesome just be sure to have tip money ready as there are so many people that help you!!! the staff and aura that was felt was amazing and the decor was gorgeous wish i could of stayed longer but my cruise was waiting me!!!

Review collected in partnership with Sonesta

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Laura, we greatly appreciate your taking the time to share this delightful feedback on your pre-cruise vacation with us, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at the Royal Sonesta every time we are in New Orleans. The location is great...close to great restaurants. The staff is great and the Hotel is just beautiful! Enjoy the pool bar......it is great !

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We look forward to welcoming you back again soon and appreciate your business and feedback, which will certainly be passed along to the team. More

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Hotel Summarization (Beta)

What travelers say

  • Bourbon street(216)
  • French quarter(154)
  • Very nice(58)
  • Pool area(33)
  • R Club(30)
  • Great location(22)
  • Front door(20)
  • Room service(17)
  • Coffee shop(12)
  • First nights(8)

Additional Information about Royal Sonesta Hotel New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Sonesta Hotel New Orleans 4*
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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Room/suite (122)
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Amenities (22)
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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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Pool (7)
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Premium Guest Room with King Bed (22)
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Presidential Suite (57)
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R Club Level Room with King Bed (28)
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R Club Level Room with Two Double Beds (29)
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Split Level Suite (79)
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