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Royal Sonesta Hotel New Orleans

4.0 of 5 300 Bourbon Street, New Orleans, LA 70130
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Certificate of Excellence 2014
Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
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2,471 reviews from our community

Traveler rating
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    77
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298
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Top Contributor
77 reviews 77 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Royal Sonesta has many things to recommend it. The first is the staff - they were fabulous! Everyone was above and beyond the required attentiveness of a great hotel. The concierge spent time with every single person who approached, but managed to still make everyone feel they were important. He found us one of the best walking tours ever... More 

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Alhambra, California
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is centrally located in the hear of Bourbon street, but other than that I don't know if there's anything special about it. The rooms were decent but really old. There is a pool in the courtyard which is very rare for hotels in New Orleans, especially in the French Quarters. I would definitely stay here again but there... More 

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Spokane, Wa
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful from the moment you walk into the lobby. Couple of minor complaints; when I booked the room I was asked if I wanted a balcony room or a view of the court yard. I asked for a baloney and got a view of a concrete wall. There were lights out that were not replaced an linen service was a... More 

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Truth or Consequences, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was a very nice hotel in a great location, but you need to get an inside room because Bourbon Street is VERY noisy. It's very clean and the bell staff were delightful, however the people at the front desk were not the best - not very helpful and didn't make much effort.

Review collected in partnership with Sonesta

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A TripAdvisor Member
2 of 5 stars Reviewed 2 days ago NEW

Everything needs replacing in this hotel - from the wallpaper to the sconces and the bathroom time. This is the second time I've encountered a fire drill - this one was at 11pm. No one answered the phones. They cancelled the "drill" about an hour later.

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Washington, District of Columbia, United States
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I just returned from a business trip where I spent 2 nights at the Royal Sonesta. Aside from the "prime location" on Bourbon Street, I do not think the hotel was that great. The staff was pretty helpful, but I feel bad for the poor bellmen and those ridiculous outfits they make them wear. I was not a huge fan... More 

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Louisville
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Royal Sonesta Hotel offers the best of New Orleans: Great location, excellent dining experience and the a night club that makes you fell you have really seen New Orleans best. The best value in the city.

Review collected in partnership with Sonesta

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Yantis, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel. Will stay here again on my next trip to New Orleans. Great location, wonderful food, nice room. What else could you ask for? Within walking distance to lots of shops and sites. Lots of music in the area.

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. The Royal Sonesta New Orleans truly values your patronage and we look forward to serving you again. More 

New Orleans
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Royal Sonesta has beautiful, comfortable rooms. we prefer the rooms with balconies on Conti or Beinville streets. R'evolution is always delicious and makes you feel special. Location of the property can't be beat.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Amy, we greatly appreciate your choosing to stay at our hotel and taking the time to share this pleasant feedback. We are thrilled that you enjoyed your dining experience in our award winning Restaurant R’evolution! The Royal Sonesta New Orleans truly values your patronage, Amy, and we look forward to serving you again. More 

Miami
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This WAS my choice hotel while in New Orleans, but no longer. Service has deteriorated and it seems staffing levels are definitely down and employee appearance has taken a dive. You know there are issues when an employee apologizes in advance. One of my favorite things to do is (scratch that ... was) to sit in LeBooze (small hotel bar... More 

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

We are very sorry that your recent stay with us was not better. This is not our normal feedback on the personality of our dedicated team. We apologize for the inadequate product you received in Le Booze as well as the condition of the towels placed in your guest room. We take these comments very seriously and they are being... More 

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Hotel Summarization (Beta)

What travelers say

  • Bourbon street(156)
  • French quarter(118)
  • Very nice(40)
  • Pool area(29)
  • R Club(22)
  • Front door(16)
  • Room service(13)
  • Great location(13)
  • Coffee shop(11)
  • First nights(7)

Additional Information about Royal Sonesta Hotel New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal Sonesta Hotel New Orleans 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#12 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#18 Romantic Hotel in New Orleans
#23 Business Hotel in New Orleans

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Amenities (22)
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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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Pool (7)
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Premium Guest Room with King Bed (22)
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Presidential Suite (57)
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R Club Level Room with King Bed (28)
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R Club Level Room with Two Double Beds (29)
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Split Level Suite (79)
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