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Royal Sonesta Hotel New Orleans

Certificate of Excellence
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300 Bourbon Street, New Orleans, LA 70130
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25% off 2 night Stay
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Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
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2,725 Reviews from our TripAdvisor Community

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Traveler rating
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325
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (924)
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All months
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is wonderful. It has as much character as the city. Beautiful lobby and facility. Rooms were spacious and beds were very comfortable. Great service and friendly people. Very nice pool area. Great restaurant choices and entertainment within the hotel. The location is great if you plan to spend time on Bourbon Street. There were kids at the hotel... More 

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New Orleans
1 review
3 of 5 stars Reviewed 2 days ago NEW

We had a balcony room. We were told it would be noisy, we were prepared, and it was, but that was fine. What we didn't expect was the hotel was under construction, the noise level of the workers, and the a/c not working, and the water worked intermit. Half of our party had to be moved. Our balcony room became... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Ojai
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Imagine staying in the room above "The Pirates of the Caribbean" at Disneyland. This is the Royal Sonesta. The hotel and its lobby are spacious, cool, quiet,and elegant- a respite from what's outside. The main door opens onto the middle of Bourbon Street, ground zero of the party and people parade that is the French Quarter. The nightly vibe is... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

What a great way to start our day by reading your comments on Trip Advisor. Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this exciting feedback, and we are so overjoyed that the Royal Sonesta New Orleans was able to exceed your expectations. Please revisit us next time you’re in... More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

First Class! From Valets, to front desk at check in (The manager at desk when I checked in, Jessica, was the ultimate best!), to Bell men, housekeeping...all first class! If you can, pay the extra to get a bourbon street balcony! You will be RIGHT in the action...just 12 feet above it. music, the jazz club is awesome!! Very intimate.

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

For all of the great atmosphere this place can provide they have terrible customer service. Besides the doormen and front desk staff who were both pleasant. I came here for my brothers bachelor party, and after booking 6 months in advance we were moved out of a Bourbon St parlor room 5 days before arrival (keep in mind they require... More 

Was this review helpful? Yes 8
Slidell, Louisiana
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You never have to leave this hotel if you don't want to. There are 2 or 3 resturaunts, a PJ's coffee shop with nice seating and great pastries, a wonderful pool and bar area on the 3rd floor with a covered cabana area. Great lobby area and a jazz bar and courtyard to die for. We loved it The staff... More 

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Shari A, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. The Royal Sonesta New Orleans truly values your patronage and we look forward to serving you again. More 

Marengo, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our 2nd stay at Royal Sonesta, and we again loved it. It is conveniently located on the middle of Bourbon Street. If you want to be in the middle of all fun activities on Bourbon and be treated like royalty, this is the place to stay. Every one is super friendly, the location is great, the rooms large, and the... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Laurie, thank you for returning to the Royal Sonesta New Orleans. Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. We truly values your patronage, Laurie, and we look forward to... More 

Oklahoma City, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, exceeded expectations! Perfect location on Bourbon street to run up to room if desired between strolls. Very comfortable rooms and enjoyed the pool balcony. Definitely recommend to others and will stay here next trip to New Orleans.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Reviews like yours are exactly what we strive for! We greatly appreciate your recommendation and this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to exceed your expectations. It’d be our pleasure to have you stay with us again. More 

Oslo, Norway
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location right on the middle of Burboun Street. Full of tradition and old charm. We loved the rather big pool area with bar, and that we could enjoy a chilled beach life during the day and walk down a few stairs into to buzz of Burboun in the evening. One irritating thing, though: The hotel charge 10 USD a... More 

Was this review helpful? Yes 1
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Thank you for choosing to stay at our hotel and sharing this valuable feedback. We are glad that you enjoyed your stay, and we’ll take your comments about the WiFi into consideration. Please revisit us again soon. More 

Berkeley Heights, New Jersey, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed in a room right off the pool area. Everyone there is so friendly. Desire has great food, and Le Booze is great to have a drink before dinner. The rooms are clean and beautiful. Great place to stay. Feel so safe there.

Was this review helpful? Yes
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review

Ann, we greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

Hotel Review Summarization

What travelers say

  • Bourbon street(112)
  • French quarter(87)
  • Very nice(33)
  • Pool area(21)
  • Front door(13)
  • R Club(12)
  • Great location(8)
  • Room service(7)
  • Coffee shop(4)
  • Irvin Mayfield Jazz(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,225 photos of this hotel

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Dining (22)
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Room/suite (148)
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Hotel & grounds (229)
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Business center/function rooms (4)
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Pool/beach area (49)
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Bathroom (47)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (22)
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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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Pool (7)
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Premium Guest Room with King Bed (22)
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Presidential Suite (57)
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R Club Level Room with King Bed (28)
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R Club Level Room with Two Double Beds (29)
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Restaurants and Bars (11)
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Split Level Suite (79)
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The Hotel (9)

Management photos: Courtesy of the property manager

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Dining (16)
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Business center/function rooms (4)
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Hotel & grounds (34)
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Room/suite (26)
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Other (7)
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