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Royal Sonesta Hotel New Orleans

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300 Bourbon Street, New Orleans, LA 70130
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Royal Sonesta Hotel New Orleans
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Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
Royal Sonesta Hotel New Orleans
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2,630 reviews from our community

Traveler rating
    1,469
    773
    247
    81
    60
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310
1,134
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357
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (894)
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    (560)
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The Royal Sonesta needs not only a physical face lift the staff needs a refresher on customer service and hospitality. I was there for a holiday with friends and very disappointed in the overall cleanliness of the hotel and the attitude of the staff. Customer service is not top of mind and definitely not viewed as important.

Review collected in partnership with Sonesta

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Pensacola, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is like a fort in the French Quarter on Bourbon Street.Very quiet! A beautiful courtyard and entrances to different side streets. You will not believe you are even in the Quarter! The parking is so cool you just drive under the hotel.The restaurant is fabulous!

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New Orleans
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was beautiful and in the center of everything around Bourbon Street. Very clean, safe, sophisticated. Under some construction, so there was an elevator not working, but not a big deal at all. Will stay here again and would like to check out other Sonesta hotels. We went on Memorial Day weekend, so the prices were high, but comparable... More 

Review collected in partnership with Sonesta

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Northbrook, Illinois
Senior Contributor
26 reviews 26 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Royal Sonesta in New Orleans 3 times and each time has been exceptional from the rooms to the service. This is a really gorgeous hotel & at Christmas the lobby is beautifully decorated. Since it is in the heart of the French Quarter everything is within walking distance and my favorite little café for Beignets... More 

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Loved the location right on Bourbon street. Staff was great. Some renovations being done so elevator out one day and a little noise one day from workers. There 6 nights so didn't really impact me too much. Great restaurant and Jazz Bar in hotel.

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is warm and inviting. The staff was helpful when we had questions. Having a small cafe next door was great for starting our day. Just a block from Bourbon Street it was in walking distance of the fun! It is also within walking distance of many french quarter attractions. It made visiting the big easy one of the... More 

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San Jose, California
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice helpful staff. In the action on Burbon St. No coffee in room this is a real minus coffee over $3 at the shop in hotel. The room was nothing special but really how much time do you spend in the room. I would stay there again

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Las Vegas, Nevada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Royal Sonesta on Bourbon Street is the perfect location for sightseeing, catching the trolley and close proximity to wonderful restaurants. This hotel appears to take up a city block and has two restaurants and a fabulous Jazz Playhouse Bar with live music. The outside does not do it justice. It blends with Bourbon Street in appearance..nothing fancy. Step inside... More 

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New Berlin, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay. The location is great being right on Bourbon Street, and the hotel is quiet and peaceful. The staff were friendly and helpful. Great restaurants and shopping within walking distance. They are in the process of remodeling all rooms and hope to be done by the end of the year. Except for one elevator out of... More 

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San Jose, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel had wonderful view, right on Bourbon Street and very elegant and clean. You are defiantly where the action is at! The staff was very friendly and the the hotel had a small coffee/deli in the lobby.

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Hotel Review Summarization

What travelers say

  • Bourbon street(112)
  • French quarter(87)
  • Very nice(33)
  • Pool area(21)
  • Front door(13)
  • R Club(12)
  • Great location(8)
  • Room service(7)
  • Coffee shop(4)
  • Irvin Mayfield Jazz(4)
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Amenities (22)
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Bourbon Balcony Entertainment Suite (34)
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Deluxe Room with Two Double Beds (29)
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Jacuzzi Suite (37)
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Junior Suite (66)
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Pool (7)
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Premium Guest Room with King Bed (22)
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Presidential Suite (57)
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R Club Level Room with King Bed (28)
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R Club Level Room with Two Double Beds (29)
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Restaurants and Bars (11)
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Split Level Suite (79)
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The Hotel (9)

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