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Hotel 504

1300 A Canal Street, New Orleans, LA 70112
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1 room 1 adult
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Hotel 504
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21 Reviews from our TripAdvisor Community

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was amazing and accommodating, the decor was well done and clean. I couldn't imagine a better place for a weekend getaway or a business stay. The room was large for the price and the location was great! I seriously have no complaints about this place at all. One of my favorite stays!

Helpful?
Thank Andrew R
Lake Charles, Louisiana
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

This was by far the worst expierence I've ever had with a hotel. Not only did hotel 504 REFUSE to let us pay for it in advance, we showed up on our check-in ( night of jan. 30) to have them charge us first for our room for (218.00$) and then create a whole another transaction fee for 40.00$ for... More 

Helpful?
Thank Pfalyn F

Travelers are raving about these New Orleans hotels

Hattiesburg, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

There was no hot water and there were "certain people" in the shadows who follow me everywhere I go who used hotel employees to do their dirty work. The hotel employees can deny it but I was aware that they showed up after I checked in. I didn't need a security guard to stand watch over me while I used... More 

Helpful?
2 Thank N J W
Antonio W, General Manager at Hotel 504, responded to this review

Thank you for sharing your comments concerning your recent stay at Hotel 504. Please accept my most sincere and Heartfelt apology for the maintenance discrepancy you expereniced during your stay at Hotel 504. Your comments are extremely valuable to the staff and management. I have spoken personally with our maintenace team and effective action is currently being implemented to ensure... More 

Clarklake, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

When we visit a big city we don't care if we have a big fancy room because we only use it at the end of a long, fun day. We reserved a room with two beds but the couple who planned to accompany us backed out at the last minute. We arrived in New Orleans early, wanting to enjoy a... More 

Helpful?
4 Thank MamaMc
Antonio W, General Manager at Hotel 504, responded to this review

Thanks for selecting Hotel 504 as your hotel of choice during your most recent stay in New Orleans. After reading your comments, I was pleased to learn our front desk staff was very accomodating in upgrading your room to a suite and offering you a discount rate as well. Please accept my apologies regarding the continental breakfast, we are currently... More 

Aurora, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel Jan 18-23, 2016. The hotel is located right on Canal Street and anything you would ever want to do in the French Quarter or Garden District is either within walking distance or exceptionally close to a streetcar stop ($3 to ride all day). I also work at the front desk of a hotel outside Chicago... More 

Helpful?
1 Thank Kevin C
Antonio W, General Manager at Hotel 504, responded to this review

It was indeed a pleasure to read your kind comments regarding your recent stay at Hotel 504. I will be sure to share the details of your stay with our management, staff and Michelle, our concierge. I am pleased to hear our front desk staff was able to accomodate you with an early check in, and housekeeping staff members ensured... More 

Belo Horizonte, MG
Level Contributor
87 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Service was fair, breakfast mediocre and this hotel seems to be needing a urgent facelift. First room I get hot water was not available. Ask maintenance to go, they never gone. Switched room of course. In spite of the location, nothing special about this place.

Helpful?
2 Thank Marcus O
Antonio W, General Manager at Hotel 504, responded to this review

Thank you for sharing your most recent experience during your stay at Hotel 504. Please accept my apologies for the discrepancies you experienced with breakfast and other maintenace concerns. I truly appreciate you taking the time to share your experience. It gives me a chance to make important policy and procedural decisions that will impact how we improve our property... More 

Lithonia, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I can only say Thank You so much for such an outstanding stay at the 504 hotel. The customer service was truly outstanding. I can't remember when I had a manager miss Tiffany come from behind the front desk, greet me, show me around the hotel as well as help me draw up an itinerary of things to do for... More 

Helpful?
1 Thank Romeo C
Antonio W, General Manager at Hotel 504, responded to this review

Thank you for choosing Hotel 504 as your hotel of choice to help celebrate your birthday weekend. I will be sure to share your kind words of appreciation with my staff, specifically our Front Office Manager, Tiffany. Our hotel is going through a tremendous transformation to include lobby improvements as well as guest rooms renovations to come shortly. But, nothings... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A few days before our arrival I called the hotel to ensure our Anniversary Experience would be great! When we arrived our keys were given to us. We went to take a look at the room before bringing up our luggage. The room was obviously occupied (clothes, computer, and suitcase laid out). We went to the front desk and informed... More 

Helpful?
5 Thank Mikki W
Antonio W, General Manager at Hotel 504, responded to this review

Please accept my personal and professional apology for my property and staff failure to provide a legendary guest experience, during your most recent visit to New Orleans to celebrate your anniversary. I am disappointed at the level of service you received during your most recent visit to our property. The concerns you expressed related to guest service, guest room condition,... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited Hotel 504 weekend Jan. 16th. The staff was amazing and kind! The room was just as the pictures show beautiful. I had a spacious room with beautiful furniture. They are remodeling and it looks great. I will definitely will stay there again.

Helpful?
2 Thank A TripAdvisor Member
Antonio W, General Manager at Hotel 504, responded to this review

Thank you for choosing the Hotel 504 as your lodging choice during your most recent visit to New Orleans. Your kind words detailing your guest experience is greatly appreciated. I will be sure to share your comments with our management and staff. Should your travels bring you back to the New Orleans area, contact me directly at gm@hotel504 so that... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the Clarion Inn & Suites New Orleans. Look that up on this site. They just put new badges or shall I say are still in the process of putting new badges on the hotel. This is an old hotel that has seen better days and what I thought was a new renovation was not (It was still going... More 

Helpful?
3 Thank Eugene P
Antonio W, General Manager at Hotel 504, responded to this review

Please accept my personal and professional apology for the discrepancies experienced during your most recent visit to the Hotel 504. Thank you for taking the time to share your experience, your comments are greatly appreciated. The problems encountered with the hotel renovation, fitness center and staff service are being evaluated and corrective measures are being implemented to ensure these concerns... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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