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Windsor Court Hotel

4.5 of 5 300 Gravier St, New Orleans, LA 70130
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Certificate of Excellence 2014
Windsor Court Hotel
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Windsor Court Hotel
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1,046 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This was my second stay at the Windsor Court in New Orleans. Both times were in a suite and was by far the best bath room/dressing room I've ever experience in a hotel. The staff was lovely and efficient. I felt like I was in London!

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new york
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel just outside the quarter. Excellent club level, staff very welcoming, especially Jonette and Felix. Nice selection of liquor, beer, nightly hors d'oeuvres. Nice, spacious room, very clean. Met many staff members throughout hotel, always a friendly hello and "how's your stay". Reason for only 4 stars is that we booked directly thru the hotel months in advance, asking... More 

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WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear atc1830, Thank you for writing a review on your recent stay with us. I am pleased to hear that, overall, you had an enjoyable stay with us and that we will have the opportunity to welcome you back in March. I am sorry to hear that you were disappointed in not being able to receive the river view that... More 

Washington DC, District of Columbia
Top Contributor
92 reviews 92 reviews
41 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Darlene, a host in the Club Lounge on the 22nd floor made our stay a great deal more pleasurable. She was warm and welcoming, and made sure we felt at home during our entire stay. Darlene greeted us and introduced herself when we first visited the Club Lounge, and continually greeted us by our names for our 6 day vacation,... More 

Was this review helpful? Yes
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Bigger32, Thank you for taking the time to write such a detailed review of your experience with us. I am disappointed to hear that the hotel did not live up to your expectations and that it was due to some service encounters. We pride ourselves on having the best and most personalized service in the city, so I apologize... More 

Mobile, Alabama
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the club level and the service was great. The staff Is friendly. I would say at this level a separate shower/tub would be nice and 24 hour non-alcoholic beverages in the club level as well. Being away from the Quarter is a plus. The beds are great.

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WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Bama14to15, Thank you for writing about your recent stay with us. I'm happy to hear you had an enjoyable experience on the Club Level and that your bed was comfortable. We appreciate your comments and your patronage and look forward to welcoming you back again soon! More 

Memphis, Tennessee
Top Contributor
58 reviews 58 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nestled in the heart of New Orleans is this sweet little boutique hotel called the Windsor Court. I normally have to go there each month for meetings, but at the end of the year, I get to stay there for our annual X-Mas celebration and the hotel and staff always exceed expectations. I really love the hotel lobby holiday decorations... More 

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WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear khall26581, Thank you for posting a review on your recent stay with us. We appreciate your patronage and are happy you enjoyed all of the holiday décor. I am pleased to hear that our staff continue to exceed your expectations and look forward to continuing to do that on all your future stays! More 

Hollywood
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

There are so many hotel choices in New Orleans and we've stayed at dozens of them, but The Windsor Court is by far our favorite. It's located just outside the French Quarter, but an easy walk to the excitement. It's also right across the street from the Casino, which we enjoy. The hotel is very elegant. The employees are eager... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear 150pattit, Thank you for taking the time to write about your recent stay with us. I'm so pleased to hear that out of the many hotels you have stayed at in New Orleans, that the Windsor Court is your favorite. We appreciate your recommendation and look forward to welcoming you back for another memorable stay soon! More 

Laredo
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

If quality of service is something that you are looking for, then go somewhere else! I tried calling to inquire about romance packages and availability for the Christmas holiday, and every single individual was absolutely rude! For this to be considered a 5-star hotel, is was subpar at best. I couldn't get a hold of reservation despite trying to do... More 

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WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Suntrease W, I am very disappointed to hear about your recent experience with us. I apologize that we were not able to meet your needs and that we caused you much frustration. We would certainly like to speak with you further about your concerns, so please feel free to contact my office or Ralph Mahana, our Director of Rooms,... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My spouse and I stayed at The Windsor for three nights over the Thanksgiving holiday. It was our first time staying at this hotel while in NOLA, and were extremely happy that we tried Windsor. The courtyard entrance, gorgeous Christmas-decorated lobby, and the spacious suites were impressive. The Polo lounge, a nice size, on the second floor is beautifully appointed... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Catherine G, Thank you for writing about your recent stay with us and thank you for choosing to spend your Thanksgiving holiday with the Windsor Court family. I'm happy to hear your first experience with us was wonderful and that we exceeded your expectations in many areas. We appreciate your recommendation and look forward to welcoming you back again... More 

Los Angeles, Ca.
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay was a mix of business and pleasure. This is a sophisticated hotel that really has its act together. The front desk staff (first line of contact) were consistently cheerful and most helpful. The bell, concierge and the folks that clean the rooms would also greet us with a smile and a 'hello'. The room (1818) was large and... More 

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WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear peterdan, Thank you for taking the time to post a review on your recent stay with us. I'm happy to hear that everything was just right and that our staff and accommodations met all of your needs. We appreciate you sharing your experience with others and look forward to welcoming you back for another great stay soon! More 

Solvang, California
Top Contributor
61 reviews 61 reviews
12 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent our 21st anniversary in NOLA and stayed two nights at the beautifully decorated Windsor Court. Great decorated holiday tree and the biggest gingerbread house I've seen. Upon arrival we were greeted with a bottle of champagne, a nice surprise. Our room was a large suite which overlooked the mighty Mississippi. We also had access to their guest suite... More 

Was this review helpful? Yes 3
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Stephen U, Thank you for writing about your anniversary trip to New Orleans and the Windsor Court. I am so pleased to hear that we could provide you with a comfortable and memorable stay and that we exceeded your expectations. We appreciate your recommendation and hope to welcome you back in the near future! More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(20)
  • Club level(11)
  • Full suite(10)
  • Pool area(5)
  • Mississippi river(4)
  • Room service(4)
  • Great location(3)
  • River view(3)
  • Polo lounge(3)

Additional Information about Windsor Court Hotel

Address: 300 Gravier St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Windsor Court Hotel 4.5*
Number of rooms: 316
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Also Known As:
Windsor Court New Orleans
Hotel Style:
#3 Spa Hotel in New Orleans
#4 Luxury Hotel in New Orleans
#5 Business Hotel in New Orleans
#8 Romantic Hotel in New Orleans
#10 Family Hotel in New Orleans

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