I rarely, rarely write bad reviews on this site, but....
Renovations at this hotel are welcomed but service is inconsistent...promises made but not kept by the concierge, a sticky parquet floor in the entrance hall upon arrival and dirty coffee mugs, turn down service sometimes perfect, other times non-existent, half the channels on the room TVs not working, hot water...
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Dear toin,
I sincerely apologize for the inconsistencies in service you experienced regarding the concierge, housekeeping and renovation work. Please know that these are unacceptable and will be personally addressed with our staff.
I would appreciate it if we could discuss the issues you experienced in more detail. If you'd like, please email info@windsorcourthotel.com with your contact information, and we...
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