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Windsor Court Hotel

4.5 of 5 300 Gravier St, New Orleans, LA 70130
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Certificate of Excellence 2014
Windsor Court Hotel
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Windsor Court Hotel
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1,084 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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Slidell, Louisiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Reservations was made 8\4\15 for club level full suite. When we arrived there were no rooms on club level available, we encountered the same problem last year for Mardi Gras. Needless to say we were very disappointed. Fortunately, we were assisted by Mark Clark at the front desk who went above and beyond to accommodate us until we were satisfied.... More 

Was this review helpful? Yes
Durham, NC
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a week at the Windsor Court during Mardi Gras. We found the staff to be upbeat with a desire to meet the guest's wishes. We did experience numerous misses on service as one might expect during the big event. Our problem was that while being asked to pay the highest prices we were often told that the... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear snapback, Thank you for writing about your recent Mardi Gras experience. I am happy to hear that, overall, you had an enjoyable stay; however, I am disappointed to hear about your frustrating encounters at the bar. I deeply apologize that we did not meet your expectations in that area. Both bars were certainly at their maximum capacity that weekend... More 

markhamkpeachland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

At the Windsor Court Hotel you will be warmly welcomed and treated with fine Southern/New Orleans hospitality. The place is refined, with an art collection that merits a better Web App, and nooks for comfort through the hotel. Food is outstanding; try their crab cakes. We enjoyed the hospitality of the Concierge Club. The location is hard to beat, with... More 

Was this review helpful? Yes
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear kwstws, Thank you for taking the time to write about your recent Mardi Gras stay with us. I'm so happy to hear we could provide you and your friends with a comfortable and memorable Mardi Gras stay. We appreciate your recommendation and look forward to welcoming you back again soon! More 

Scottsdale, Arizona
Top Contributor
177 reviews 177 reviews
54 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 1 week ago

Underwhelmed relative to the strong ratings. Yes, it has a good location (next to the casino, 15 minute walk to Bourbon St and close to the French Quarters), the suites are very roomy, and there is a nice bar and restaurant on site. However, this is a worn hotel in need of renovation both in the rooms and in the... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear AmanJunkieBoston, Thank you for taking the time to post a comment about your recent stay with us. I am very disappointed to hear that we did not meet your expectations. Mardi Gras is certainly a very busy time for the hotel and the city and while we overstaff and add enhancements over this time period to try and make... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently visited this hotel for a business meeting, and our firm booked a block of rooms. A number of us were fortunate to be booked into suites. The suites are a throwback to old world luxury, with a bar, great furniture, and corner rooms that have city and river views. What is truly amazing is the price, which reflects... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Kenneth J, Thank you for taking the time to write about your recent stay with us. I am so happy to hear that you were pleased with our accommodations and that you found the hotel to be of good value. We appreciate your business as well as the firm's and look forward to welcoming your group back again soon! More 

Lakeland, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This place was just top notch all the way through. The location was very near to the French Quarter, The Riverwalk and Harrah's Casino. The staff was incredible and the rooms were so beautifully done. My wife and I travel very often and would recommend this hotel to anyone looking to have a great experience in New Orleans.

Was this review helpful? Yes
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear hellerboy3, Thank you for posting a review on your recent stay with us. I am so pleased to hear you had an outstanding stay and that it was top notch all the way through. We appreciate your recommendation and look forward to welcoming you back for another memorable stay soon! More 

Saint Paul, Minnesota
Top Contributor
173 reviews 173 reviews
142 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best thing about this hotel is its location, I think. The Quarter is just a very short walk away, but it's just enough away from the craziness that you can preserve your sanity. The casino is practically across the street one direction, a classic N.O. restaurant experience (Mother's) is on the corner, and Canal Street is down the block.... More 

Was this review helpful? Yes 3
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear FlyGuy47, Thank you for writing about your recent stay with us. I'm happy to hear that our location worked for you and that you were comfortable in your accommodations. I'm sorry to hear about some of the little frustrations you experienced. I will certainly pass along your feedback to the team. More 

Ridgeland, Mississippi
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked a junior suite for my wife's and my honeymoon, and we stayed at the hotel in late January of 2015. We arrived to the hotel right at the earliest check-in time. The room was not ready, however, we were upgraded to a full suite at no additional cost without even requesting the upgrade. The hotel and everything in... More 

Was this review helpful? Yes
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear Josh K, Thank you for taking the time to write about your recent stay with us. I am so pleased to hear that we could create a memorable honeymoon stay for you and your wife. We appreciate you choosing us to celebrate your special occasion and look forward to welcoming you back again soon! More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed here for five nights and enjoyed our stay! Beautiful older, but updated hotel with Southern sophistication! Our room was upgraded so we had a large sitting room, bar area, and bedroom. In my opinion, it has the best location of top hotels in New Orleans -- on the edge of the French Quarter, but... More 

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear megansleight, Thank you for posting a review on your recent stay with us. I am so pleased to hear you had such a great stay and that you think of us as the best luxury hotel in New Orleans. We appreciate you taking the time to share your experience with others and look forward to welcoming you back in... More 

Nashville, Tennessee
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A treasure in New Orleans. This hotel is a classic, from the grand entry to the spacious rooms any stay at this hotel is a treat. The hotel is within a walk of New Orleans' attractions, but not in a noisy, busy area. The staff is first-rate and the rooms are very nicely appointed.

Was this review helpful? Yes 1
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review

Dear CharlieandCrew, Thank you for taking the time to write about your recent stay with us. I am so pleased to hear you had an outstanding stay. We appreciate your comments and your patronage and look forward to welcoming you back again soon! More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(20)
  • Club level(11)
  • Full suite(10)
  • Pool area(5)
  • Mississippi river(4)
  • Room service(4)
  • Polo lounge(3)
  • Great location(3)
  • River view(3)

Additional Information about Windsor Court Hotel

Address: 300 Gravier St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Windsor Court Hotel 4.5*
Number of rooms: 316
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Also Known As:
Windsor Court New Orleans
Hotel Style:
#4 Spa Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#7 Business Hotel in New Orleans
#7 Romantic Hotel in New Orleans
#11 Family Hotel in New Orleans

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