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The Westin New Orleans Canal Place

4.0 of 5 100 Rue Iberville, New Orleans, LA 70130-1106
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The Westin New Orleans Canal Place
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The Westin New Orleans Canal Place
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852 reviews from our community

Traveler rating
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    191
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    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Westin New Orleans Canal Place
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Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 29, 2012

The lobby is beautiful. Having to take multiple elevators was a hassle. The room doors slam loudly even when you try to be quiet. You can hear a lot of street noise, hallway noise, and people in other rooms as if there is no buffer. TV was not simple to use. Shower was very slow to drain. Did not use... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear BoogsMom, Thank you for your time to post a review about your stay at the Westin and for the compliments on our lobby. Please accept my apologies about some of the difficulties you encountered. We anticpate ease in our TV functionality with the high definition upgrade currently underway. In addition, we apologize for the noise level and shower drainage.... More 

Massachusetts
Top Contributor
51 reviews 51 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 28, 2012

We stayed here after our cruise. Westin has a good reputation, so we felt it would be a good choice. This hotel was in a good location, but could use a little updating. The rugs are old and need replacing, and we felt the hotel in general needs a face lift. The employees are very nice and we did enjoy... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear Leeandob, Thank you for your time to post a review about your stay at the Westin. We hope you enjoyed your cruise and your time spent in New Orleans. While we are pleased you enjoyed your stay and our location, we are sorry about some of the conditions you encountered. We value your input and will aim to make... More 

Thibodaux, Louisiana
Top Contributor
438 reviews 438 reviews
29 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed January 27, 2012

A great reasonably priced hotel in a prime location. Situated next to the river and the French Quarter on Canal Street, the Westin is a room with a view when visiting New Orleans. You can walk to most places from here or take the street car that has a stop right outside on Canal. You can also go to a... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear RovingProfessor, Thank you for your time to post a review about your stay at the Westin. We are glad that you found our hotel to be in a prime location. We hope you enjoyed your time in New Orleans and look forward to welcoming you again in the future. Regards, David Rosenberg GM More 

Cincinnati, Ohio
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2012

Stayed here for a weekend trip. The location is great. Walking distance to the French Quarter. Right across the street from Harrah's. Sits on top of a nice mall. My room was perfectly clean and comfortable. Bed and shower were outstanding. The lobby feels very high-end. Beautiful view of the river. I did not try the lobby restaurant or bar,... More 

Was this review helpful? Yes 1
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear jasonofnati, Thank you for your time to post a review about your stay at the Westin and for your very flattering compliments on our hotel. We are glad that you enjoyed the variety of views as well as your guest room and found the location to be convenient. I apologize for the television reception; we are currently upgrading to... More 

Somerset, New Jersey
Top Contributor
80 reviews 80 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 23, 2012

This hotel is in a great location, with a wonderful mall on the ground floor and within walking distance to the French Quarter. The hotel lobby is on the 11th floor and a wonderful space to just relax. Although the room was big, it seemed a little dated or in need of renovation, but not a show stopper. I would... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear ias731, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed our hotel and location and were able to take time to relax on our 11th floor. The view is truly magnificent. We look forward to welcoming you again in the future. Regards, David Rosenberg GM More 

Boston, Massachusetts
Top Contributor
210 reviews 210 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 23, 2012

We got this hotel as a mystery deal through hotwire.com; so we were able to get a great price. Check-in was easy. The elevators were a little confusing (especially since our floor's button didn't work on all of them...) and you have to swipe your key to use them. The rooms are nice, we were lucky to have a river... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear MysticBeachBum, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed your river view room and found the location to be convenient. Please accept my apologies about some of the conditions you encountered. We will begin improvements on our elevators in the coming months. In addition, we will... More 

Pensacola, FL
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 20, 2012

Spur of the moment we decided to go to New Orleans the day before we left on a cruise. I got online and found us a room at the Westin. The lobby is on the 11th floor above the Canal Place Mall and many floors of parking. Once we found the lobby it is a beautiful view from any window... More 

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2012

First I imagine the hotel does not want to be known as a Bachelor Party hotel, but we were a group of 20 who did not treat the hotel like the Tom Hanks movie, Bachelor Party, or Hangover. The location is great, not directly in the middle of the french quarter, but a short walk to it. Also, very close... More 

Was this review helpful? Yes 3
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear adambr14, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed the location and found it to be an easy walking distance to the casino and French Quarter. Thank you for your kind words on our staff; I'll be sure to extend the compliments to Jessica and William.... More 

Austin, Texas
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 17, 2012

Nice Hotel but could use some updating... This is a large hotel attached to the Canal Place Shops and easy walking distance to the French Quarter. I have stayed here many times and always have good service. The rooms could use some small updates as in painting and slight touch ups but other than that it is a good hotel... More 

Was this review helpful? Yes 2
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear nychellzkitchen, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed the location and found it to be an easy walking distance to the sites of New Orleans. Please accept my apologies about some of the guest room coniditons and our signature fragrance in the lobby. I will... More 

Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 16, 2012

The helpful and courteous staff made my check-in painless, and they honored my request for a room as far away from the elevator as possible. Room 2629 faced the CBD and had a nice skyline view. The curtains did a very good job of blocking out light while still opening to reveal a nice sized window. I know people complain... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear FlyingToast, Thank you for your time to post a review about your stay at the Westin and also for the compliments on our helpful and courteous staff. We are very glad they were efficient in meeting your requests as well as cleaning your room. Please accept my apologies regarding the television signal. Due to guest concerns on this issue,... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(54)
  • Great location(13)
  • Very nice(10)
  • Mississippi river(8)
  • Rooftop pool(5)
  • Bourbon street(4)
  • Room service(4)
  • Friendly and helpful(4)
  • Pool area(3)

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
#66 Business Hotel in New Orleans
#68 Romantic Hotel in New Orleans

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