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The Westin New Orleans Canal Place

4.0 of 5 100 Rue Iberville, New Orleans, LA 70130-1106
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The Westin New Orleans Canal Place
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The Westin New Orleans Canal Place
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830 reviews from our community

Traveler rating
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    74
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Westin New Orleans Canal Place
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 31, 2011

Took our daughter to New Orleans between Christmas and New Years as a Christmas gift. New Orleans is not my favorite tourist location so I may be more critical than usual. I think the food is expensive and often overrated. The crowds are thick. The streets are dirty. the panhandlers are everywhere. The service is slow and listless. Other than... More 

Was this review helpful? Yes 1
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear PaulandsarahPaulsen, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient and that you enjoyed the view from your guest room as well as our Heavenly Beds. Please accept my apologies about some of the other conditions during your stay. We take your comments... More 

Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 30, 2011 via mobile

We frequent Westin hotels and this one was very average. Heater in room was so loud it woke us up each time it came on. The hotel staff didn't explain the fact the room card was needed to use the elevator. They also didn't tell us we needed to validate our parking so we had to pay $25 just to... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear ADWTRW, Thank you for your time to post a review about your stay at the Westin. We apologize that our hotel was not up to the standards you expected. Your comments and concerns are very important to us and will be addressed with the appropriate departments. Also, please accept my apologies about the nose level from the heater in... More 

Creston,NC
Top Contributor
66 reviews 66 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 29, 2011

Perched above the Mississippi River, the Westin's river-view rooms give you close proximity to the French Quarter, but the added benefit of being quiet and with an awesome view of the river traffic and a birds-eye view of the entire French Quarter. We are on the 27th floor and this is as good as it gets. Even get to have... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear ButBeuatiful, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient and enjoyed the birds-eye view of the French Quarter and Mississippi River. I am also glad to hear that our staff provided you with our Heavenly Bed amenties for your four legged family... More 

Geneva, Switzerland
Top Contributor
73 reviews 73 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 29, 2011

I guess it really depends on what you're looking for. If you want good location and nice view, the hotel is fine. If you're looking for an upper class hotel, with efficient service, properly trained staff, clean rooms and commodities, properly running elevators, and good room service, then just avoid the place. We had a suite on 28th floor and... More 

Was this review helpful? Yes 1
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear Loverly4u2, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient and were able to enjoy the view. Please accept my apologies about the other conditions you experienced during your time with us. We will begin improvements on our elevators within the coming weeks... More 

Atlanta, GA
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 28, 2011 via mobile

Great location and good rooms. However, unfortunately best to avoid this place if you come by own car. It is VERY congested around the hotel entrance. Valet parking is expensive at $36 but worse is that it takes a very long time to get your car. After check out I waited for 45 minutes to get my car.

Was this review helpful? Yes 1
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear Bencare, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient and that our guest rooms were to your liking. Please accept my apologies about the valet congestion. We take comments like these very seriously and the appropriate department will be notified so we... More 

Top Contributor
57 reviews 57 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 26, 2011 via mobile

We were SO impressed with this hotel we've stayed 3 times during football season. The first time was kinda by accident. We truly enjoyed it so much we're a three-peat. :-) The view from the Gi-normous lobby's Grand Windows is breathtakingly beautiful. We've always has a river view from our room also. Location- Location- Location....This hotel is atop the posh... More 

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WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear TTchristian, Thank you for your time to post a review about your stay at the Westin. We are thrilled you have enjoyed your multiple visits to our hotel and that you find the location to be so convenient. We wish you well in the new year and look forward to welcoming you again in the future. Regards, David Rosenberg... More 

BOS
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 26, 2011

As this was my first trip to New Orleans and I only had a few days, I chose to stay close to the French Quarter and experience the sights, sounds and cuisine within. This hotel fit the bill perfectly for me. I am very much a walk-to-places kind of visitor and I found it's location was just right for exploring... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear usvi_bvi, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient to the sites of our city and that our hotel amenities exceeded your expections. Thank you very much for your kind words about our staff; we are very pleased they were able to... More 

Tallahassee, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2011 via mobile

Stayed here for the first time and as a platinum status, I'm absolutely disappointed with the overall service to say the least. 1. Valet service was rude. Kept me waiting under the rain while he served other guests who came after me. 2. Front desk lady was clueless. Didnt even know what a Spg award certificate is and even had... More 

Was this review helpful? Yes 1
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear KKuser, Thank you for your time to post a review about your stay at the Westin. Please accept my apologies about some of the inconveniences you experienced during your visit. We take comments like these very seriously and will notify the appropriate departments. We very much appreciate SPG members like yourself and I apologize that you weren't recognized as... More 

Dawsonville, Georgia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 17, 2011 via mobile

Stayed 2 nights here while in town for a convention. Super location - easy walking distance to the Quarter, Riverwalk, and shopping (drug store, etc.) along Canal Street. Also has upscale shopping attached to the hotel. Room was extremely clean, and bed was very comfortable. I was in a king bed room - plenty of extra room, with a really... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear Valued Guest, Thank you for your time to post a review about your stay at the Westin. We are glad you found our location to be convenient to the sites of New Orleans and that you enjoyed the amenities in your room. I am also pleased to hear that our staff was prompt in providing you with the requested... More 

Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 13, 2011

Within walking distance of convention center, French quarter, casino, restaurants. Rooms were nice- ours had a great view of the river. Pool is small on the roof. Food in lobby restaurant was good. Staff everywhere were very helpful. Housekeeping even kept track of a pillow I left. Would consider stying here again. Downside was the elevators which, if acting up,... More 

Was this review helpful? Yes
WestinCanalPlace, Public Relations Manager at The Westin New Orleans Canal Place, responded to this review

Dear Matt H, Thank you for your time to post a review about your stay at the Westin. We are excited to hear that you found the staff and housekeepers to be helpful. We're also glad that you found the hotel to be conveniently located and enjoyed the view from your room. Please accept my apologies about the elevator. We... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(56)
  • Great location(13)
  • Very nice(12)
  • Mississippi river(9)
  • Bourbon street(5)
  • Rooftop pool(5)
  • Friendly and helpful(5)
  • Room service(4)
  • Pool area(3)

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
#59 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans

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