stayed for new year's and not sure where the previous poster stayed, but the Westin Canal Place is not finished with the renovations. Not only does the hotel still look like a tacky Wyndham, but the staff were about as clueless as you can get. As SPG Platinum member, they did not offer late checkout until I asked, then the... More

After reading some of the reviews I was a little concerned. But all of that faded away upon our arrival. The staff was excellent and our room was ready when I arrived (2:30pm). The room was clean with a great view of the city especially at night. There was some construction noise while they were installing the high speed internet... More

My wife and I arrived at 2:30 Pm on December 6, 2007 and was told at the Desk as we checked in that our room would not be ready for 1 1/2 hours as they were behind in cleaning the rooms. We decided to spend that time at the oyster bar and returned to discover the room was still not... More

Westin better make a whole lot of updates before they put their name with this dump. To check in, you have to go to the 11th floor. The checkin people are helpless at best. To find the separate elevator to get to the room is another challenge. Once I found the elevator, I hit the button and the elevator didn't... More

A disaster. This hotel is a contruction site...though you would have no idea from their website. We lacked even basic "amenities," like chairs, water glasses and coat hangers. The electric power tools went on between 7:30 and 8 every morning and didn't stop til late afternoon. Listless staff, unresponsive to problems with the rooms. We would have been less aggravated... More

If you want to skip this review my recommendation is wait until Westin (who purchased this property) puts it name on it before staying. For the others: we were booked into this hotel as part of a conference so this wouldn't have been my first choice to begin with. The hotel is going through reconstruction, at least three floors are... More

If you want to experience New Orleans and find it in your heart to show you care and want to help....expect the few things like constructions and no valet for now, because folks were displaced and lost alot...but still want to share their city to all who visit. No words can describe the view from the 11th floor lobby ,once... More

My family and I were at the Wyndham for several days last week. It is a very nice hotel. We really did not know what to expect post-Katrina. We were pleasantly surprised with the hotel and the immediate surroundings. We were originally placed on the 21st floor but it sounded as if someone was hammering directly above our heads. We... More

My wife and I stayed at this property one weekend in May for a friend's wedding in New Orleans. This property was one of the hotels suggested by the soon-to-be-newlyweds and was where the reception was located; we received a negotiated rate. Overall, the stay was average. The good: the bellmen downstairs were very friendly and had answers to all... More