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The Westin New Orleans Canal Place

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100 Rue Iberville, New Orleans, LA 70130-1106
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The Westin New Orleans Canal Place
The Westin New Orleans Canal Place
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1,174 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Las Vegas, Nevada
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

Quick stop in town for a night. Front desk was very helpful, friendly and efficient during check in. Got a suite on the 24th floor with our SPG status. Very spacious room with a wonderful view of the French Quarter and Mississippi River. Comfortable Westin bed and beddings. Excellent safe location (walking distance to the French Quarter and lots of... More 

Helpful?
2 Thank travelbugslc
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hello! Thanks for sharing such nice feedback on our staff at Westin New Orleans Canal Place! We are excited to hear that you had a great visit to our unique city and that you took in our one of a kind views of the Mississippi an French Quarter. The view from our lobby and guest rooms are certainly out of... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 14, 2014

i rarely write reviews, but i thought this was necessary. If you value sleep and don't plan on staying out too late then be sure to book your rooms NOT facing the river. We had a river view suite on the 26th floor and was woken up nightly at 12am, 2am and 4am with freight trains travelling down the the... More 

Helpful?
1 Thank ziff73
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hi There! Thank you for taking the time to share such valuable feedback with us regarding your recent experience at Westin New Orleans Canal Place! We are delighted that you enjoyed our majestic one of a kind view, but apologize that you had challenges with noise. We will investigate this to see how we can improve in the future. We... More 

Baton Rouge, Louisiana
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

I really enjoyed this hotel. French quarter hotels tend to be a little noisy, but this one is very quiet. The rooms are nice sized and very clean. The hotel has beautiful views of the French Quarter and the river. The staff was excellent.

Helpful?
1 Thank lagirl33
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings! Thank you for taking the time to share the nice feedback regarding your recent experience with us! Our goal is certainly to provide a relaxing, quiet, clean guest room and tranquil environment. I am delighted that we were able to deliver and look forward to sharing these positive notes with our team. The French Quarter view you described is... More 

Houston, Texas
Level Contributor
325 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed April 14, 2014

We made a last minute trip to New Orleans and had limited choices the night of Wrestlemania, so we were quite pleased to stay here. Our room was big and comfortable. As for the noise described by some, I never heard the train or calliope until well after 9AM when I was up. The valets were great.

Helpful?
Thank Malachy F
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hello There! Thank you for taking the time to share your positive experience with us at Westin New Orleans Canal Place. It sounds like you were able to enjoy the comforts of our spacious rooms and heavenly bed. The breathtaking Mississippi and French Quarter views from our lobby and rooms provide many of our guests a sense of tranquility before... More 

Fort Pierce, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 12, 2014

Just stayed here for a convention. Perfect location for quick walking access to convention center and all of the activity on Bourbon Street. The view was fabulous, the staff friendly and accommodating, the lobby is beautiful. I had only one issue while here. I elected to participate in the green program by hanging a sign outside my door at night... More 

Helpful?
2 Thank Julie M
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings from NOLA! Thank you for taking the time to share some notes from your recent experience with us. We are delighted that you had a great visit, but I am disappointed in regards to the lack of clear communication provided by our team in terms of what the "Make A Green Choice" program entails. I will immediately share the... More 

Springfield, Illinois
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 10, 2014

Everything was great from the minute we checked in. Very friendly staff welcomed us and gave us all the answers to our questions about NOLA. We were lucky enough to be able to attend the jazz festival while we were in town for a conference. Would highly recommend!!!

Helpful?
Thank Glenda912
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hello There! Thank you for sharing the delightful feedback about our staff friendliness from your recent visit to Westin New Orleans Canal Place. Our team has been working hard to help deliver memorable experiences to our guests which is assisted by our concierge teams insider knowledge of the unique happenings with in our city. There is always music to be... More 

Ebony 10
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 10, 2014

I just came back from staying at the Westin for 3 nights in March 2014. I was impressed with the size of the rooms compared to previous stays at other hotels nearby. The beds were extremely comfortable. I would recommend this for families. The only drawback was the switching of the elevators to get from the ground floor to the... More 

Helpful?
Thank Ebony_10
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings! Thank you for taking the time to share a few details from your recent visit with us. It was nice to read that you were able to relax in our heavenly bed and its seven layers of supreme comfort. As you mentioned, our location could not be any better considering the view and the nearby attractions. We are excited... More 

Lafayette, Louisiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 3, 2014 via mobile

So, we reserved a room for one night (3/22/2014),arrived at noon and were told check in wasn't until 3:00... We walked around the French quarter until 3...went back to the hotel at about 3:30, and were told our room would not be ready until 7:00 pm...needless to say, that was ridiculous...the Westin is a huge hotel and our room should... More 

Helpful?
3 Thank bobmarleys_sista
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Thank you for the feedback! I am extremely sorry for your delay in check in on Saturday 3/22. I am aware of the challenges that we encountered on the Saturday mentioned in your note and we have made several changes that have improved our service and speed in room preparation on these busy days which are crucial to the satisfaction... More 

Atlanta GA
Level Contributor
367 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed April 2, 2014

This is one of my favorite hotels, as it oiverlooks the Mississippi river and is attached to an upscale mall. This trip was very nice and Starwood even upgraded my room to a suite. While the room was large and had a great view, it looked as if Mardi Gras had taken place in my room. Carpet had multiple stains,... More 

Helpful?
Thank rfamily9
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hi There! Thank you for sharing your experience with us and we are delighted that you enjoyed the views of the Mississippi River that we continue to be one of your favorites hotels in New Orleans. As you mentioned, our views are one of a kind and something that every visitor to NOLA should stop by to experience, even if... More 

Minneapolis
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 1, 2014

We stayed here for our babymoon and for a meeting I had. We came the weekend before the meetings to enjoy New Orleans and the meetings were held in the hotel. It is a perfect location!! I'm pregnant and we were within my limited walking range to everything! It's just at the edge of the French Quarter and located over... More 

Helpful?
Thank Travelerjs
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for responding! We are delighted that you enjoyed your "baby moon" at Westin New Orleans. I am sure you were in need of an escape with all of the to do's in preparing for the new arrival. I expect you will be ready for another escape in the next 6 months to a year with or without the little... More 

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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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