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All 152 New Orleans hotels

Westin New Orleans Canal Place

4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)
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Westin New Orleans Canal Place
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Ranked #89 of 152 hotels in New Orleans
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846 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Top Contributor
62 reviews 62 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read a few less than flattering reviews, so was very observant. The front desk personnel were very friendly and helpful. The parking attendant welcomed us back to the hotel. The hotel was very conveniently located to the attractions. Our room overlooking the city was quite large and spacious. It was very quiet and we had a wonderful night's sleep... More

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Dallas, Texas
Top Contributor
67 reviews 67 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was in the ideal spot for us. Not only is it a 2 minute walk from the French Quarter, it is a 2 second walk from Harrahs Casino. Also, it was located near almost everything we did. It is nice to walk to all the places you want to go. The inside was rustic and modern. The rooms had... More

Was this review helpful? Yes 1
Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Hi There! Thanks for that amazing review about your experience at Westin New Orleans Canal Place! We appreciate the delightful feedback and are excited to share the good news with our team. Taking in our magnificent Mississippi River and French Quarter views are worthy of an entire afternoon while sipping on a few hand crafted cocktails from the Green Bar.... More

Panama City Beach, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Quick stop in town for a night. Front desk was very helpful, friendly and efficient during check in. Got a suite on the 24th floor with our SPG status. Very spacious room with a wonderful view of the French Quarter and Mississippi River. Comfortable Westin bed and beddings. Excellent safe location (walking distance to the French Quarter and lots of... More

Was this review helpful? Yes 2
Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Hello! Thanks for sharing such nice feedback on our staff at Westin New Orleans Canal Place! We are excited to hear that you had a great visit to our unique city and that you took in our one of a kind views of the Mississippi an French Quarter. The view from our lobby and guest rooms are certainly out of... More

Houston, Texas
1 review
3 of 5 stars Reviewed 6 days ago NEW

i rarely write reviews, but i thought this was necessary. If you value sleep and don't plan on staying out too late then be sure to book your rooms NOT facing the river. We had a river view suite on the 26th floor and was woken up nightly at 12am, 2am and 4am with freight trains travelling down the the... More

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Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Hi There! Thank you for taking the time to share such valuable feedback with us regarding your recent experience at Westin New Orleans Canal Place! We are delighted that you enjoyed our majestic one of a kind view, but apologize that you had challenges with noise. We will investigate this to see how we can improve in the future. We... More

Baton Rouge, Louisiana
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed this hotel. French quarter hotels tend to be a little noisy, but this one is very quiet. The rooms are nice sized and very clean. The hotel has beautiful views of the French Quarter and the river. The staff was excellent.

Was this review helpful? Yes 1
Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Greetings! Thank you for taking the time to share the nice feedback regarding your recent experience with us! Our goal is certainly to provide a relaxing, quiet, clean guest room and tranquil environment. I am delighted that we were able to deliver and look forward to sharing these positive notes with our team. The French Quarter view you described is... More

Houston, Texas
Top Contributor
155 reviews 155 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We made a last minute trip to New Orleans and had limited choices the night of Wrestlemania, so we were quite pleased to stay here. Our room was big and comfortable. As for the noise described by some, I never heard the train or calliope until well after 9AM when I was up. The valets were great.

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Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Hello There! Thank you for taking the time to share your positive experience with us at Westin New Orleans Canal Place. It sounds like you were able to enjoy the comforts of our spacious rooms and heavenly bed. The breathtaking Mississippi and French Quarter views from our lobby and rooms provide many of our guests a sense of tranquility before... More

Fort Pierce, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed here for a convention. Perfect location for quick walking access to convention center and all of the activity on Bourbon Street. The view was fabulous, the staff friendly and accommodating, the lobby is beautiful. I had only one issue while here. I elected to participate in the green program by hanging a sign outside my door at night... More

Was this review helpful? Yes 2
Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Greetings from NOLA! Thank you for taking the time to share some notes from your recent experience with us. We are delighted that you had a great visit, but I am disappointed in regards to the lack of clear communication provided by our team in terms of what the "Make A Green Choice" program entails. I will immediately share the... More

Springfield, Illinois
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything was great from the minute we checked in. Very friendly staff welcomed us and gave us all the answers to our questions about NOLA. We were lucky enough to be able to attend the jazz festival while we were in town for a conference. Would highly recommend!!!

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Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Hello There! Thank you for sharing the delightful feedback about our staff friendliness from your recent visit to Westin New Orleans Canal Place. Our team has been working hard to help deliver memorable experiences to our guests which is assisted by our concierge teams insider knowledge of the unique happenings with in our city. There is always music to be... More

Ebony 10
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I just came back from staying at the Westin for 3 nights in March 2014. I was impressed with the size of the rooms compared to previous stays at other hotels nearby. The beds were extremely comfortable. I would recommend this for families. The only drawback was the switching of the elevators to get from the ground floor to the... More

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Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Greetings! Thank you for taking the time to share a few details from your recent visit with us. It was nice to read that you were able to relax in our heavenly bed and its seven layers of supreme comfort. As you mentioned, our location could not be any better considering the view and the nearby attractions. We are excited... More

Lafayette, Louisiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So, we reserved a room for one night (3/22/2014),arrived at noon and were told check in wasn't until 3:00... We walked around the French quarter until 3...went back to the hotel at about 3:30, and were told our room would not be ready until 7:00 pm...needless to say, that was ridiculous...the Westin is a huge hotel and our room should... More

Was this review helpful? Yes 1
Kenneth J, Manager at Westin New Orleans Canal Place, responded to this review

Thank you for the feedback! I am extremely sorry for your delay in check in on Saturday 3/22. I am aware of the challenges that we encountered on the Saturday mentioned in your note and we have made several changes that have improved our service and speed in room preparation on these busy days which are crucial to the satisfaction... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(56)
  • Great location(13)
  • Very nice(12)
  • Mississippi river(9)
  • Friendly and helpful(5)
  • Rooftop pool(5)
  • Bourbon street(5)
  • Room service(4)
  • Pool area(3)

Additional Information about Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin New Orleans Canal Place 4*
Official Description (provided by the hotel):
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
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Also Known As:
Westin New Orleans Canal Place Hotel
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

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