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Westin New Orleans Canal Place

4.0 of 5
100 Rue Iberville, New Orleans, LA 70130-1106
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Westin New Orleans Canal Place
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66 traveler photos
Ranked #61 of 149 hotels in New Orleans
3.5 of 5 stars 372 Reviews
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372 reviews from our community

What travelers say about this hotel
  • “French quarter” (35)
  • “Great view” (12)
  • “Mississippi river” (11)
  • “Heavenly beds” (9)
  • “Very comfortable” (7)
  • “Harrah casino” (7)
  • “Rooftop pool” (6)
  • “Bourbon street” (6)
  • “Parking garage” (5)
  • “Only complaint” (4)
Traveler rating
    108
    139
    60
    33
    32
Only show reviews for Family (50) | Couples (97) | Business (98)
Date Rating
Addproud
2 reviews
“Great staff, excellent location”
4 of 5 stars Reviewed February 10, 2012 NEW
1
person found this review helpful

The staff were so nice. Shopping downstairs, great location, rooftop pool is really cool. Will stay here again! More

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downsouthgirl80
Vicksburg, MS
Senior Contributor
30 reviews
13 helpful votes
“Great location”
5 of 5 stars Reviewed February 6, 2012 NEW

Just returned from a weekend stay at this property and had a wonderful stay. The room was very clean and larger than most hotel rooms I've seen in this area. The bathroom was enormous! I requested a room overlooking the river during check-in and luckily, they had one available. Views were great! I was able to see the river and... More

Was this review helpful? Yes
Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 8, 2012

Dear downsouthgirl80, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed your weekend with us, as well as your guest room and bathroom, and of course the view. We agree; the sights of the river and French Quarter and truly stunning. Please accept my apologies about the elevator... More

trianne81
Philadelphia, Pennsylvania
Contributor
16 reviews
12 helpful votes
“Good location, so-so room”
3 of 5 stars Reviewed February 6, 2012 NEW

Great location, able to walk everywhere in the French quarter easily. The bed was very comfortable and the shower was great, but otherwise the other furniture in the room was very stained and dirty. We got this room on Hotwire for a discounted rate, so it was a pretty good deal, however, I would have been disappointed if I had... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 8, 2012

Dear trianne81, Thank you for your time to post a review about your stay at the Westin. We are glad that you found our location to be accessible to the sites of New Orleans. It is also great to hear that you enjoyed our Heavenly Bed & Bath amenities in your guest room. Please accept my apologies about the condition... More

Susan-GordonSF
San Francisco, California
Contributor
16 reviews
13 helpful votes
“Not quite 4 stars”
3 of 5 stars Reviewed February 2, 2012

The location of the Westin is great but it's a bit "off" - so if a true 4 star hotel is important to you, think twice. Beds are comfortable and room decor is ok but the hallways feel like a YMCA (see photo) with a total lack of decor and an older funky feel. And only plastic cups in the... More

1 Photo
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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 8, 2012

Dear Susan-GordonSF, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed our location as well as our Heavenly Beds. I am sorry you were bothered by the hallway decor as well as the plastic cups in the guest rooms. I will certainly pass on these concerns to the... More

srk3465
Texas
Senior Contributor
21 reviews
4 helpful votes
“Needs some work”
3 of 5 stars Reviewed January 30, 2012

Stayed here for 2 days for a meeting. Location and view are this hotels biggest strengths. Lobby is located on 11th floor and has huge sitting area with spectacular view of the river. My original room type was not available but front desk made sure I had river view. Lucky for me, when I got to room, the ac/fan was... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear srk3465, Thank you for your time to post a review about your stay at the Westin. We are glad that you enjoyed the view and found our location to be convenient to the sites of New Orleans. We are also pleased to hear that you enjoyed your meals during your meeting, I'll be sure to pass on the compliment... More

Work2TravelMore
Atlanta, Georgia
Senior Contributor
22 reviews
7 helpful votes
“Great base for exploring NO”
4 of 5 stars Reviewed January 29, 2012

Love tihs hotel - rooms are clean, achieve the Westin standard I am used to - although the elevator serivce is often slow. Staff couldn't be more helpful, and the views from the lobby bar are fantastic. After big days of chasing floats and eating and drinking to our hearts' content, this was a great place to retreat. Also stayed... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear Work2TravelMore, Thank you for your time to post a review about your stay at the Westn and for your compliments on our associates, views and our Westin standard. Please accept my apologiy about the elevator condition, we are beginning improvements in the coming months. We look forward to welcoming you again in the future. Regards, David Rosenberg GM More

scohel1
Texas
Senior Reviewer
7 reviews
12 helpful votes
“Good value, excellent location”
4 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

Stayed at the Westin for a long weekend in January. First of all, the location is the best if you are a tourist. Easy walking distance to shopping, casino, river boats, French Quarter/Bourbon, aquarium. Felt very safe and comforable walking around at night. Easy check-in, beautiful lobby located on the 11th floor. Yes, you do have to take two sets... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear scohel1, Thank you for your time to post a review about your stay at the Westin. We are glad that our staff was able to assist you and that you enjoyed your Heavenly Bed amenities. We are also glad that you found the location to be convenient to the sites of New Orleans. Please accept my apologies about some... More

yaadee
Atlanta, Georgia
Contributor
15 reviews
1 helpful vote
“Loved It!”
5 of 5 stars Reviewed January 29, 2012

This hotel is beautiful. It's in a great location in that you can walk to just about anywhere downtown and is about 2 blocks from the Convention Center. The valet guys were awesome as they allowed me to park out front, check-in and leave 20 mins later to go to an appointment. Entering the parking garage is like driving in... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear yaadee, Thank you for your time to post a review about your stay at the Westin. We are so glad that you enjoyed your time with us.. I will be sure to extend your compliments on to our valet associates and I am glad they were able to assist you. We look forward to welcoming you again in the... More

BoogsMom
Senior Reviewer
7 reviews
“Thought it would be better.”
3 of 5 stars Reviewed January 29, 2012

The lobby is beautiful. Having to take multiple elevators was a hassle. The room doors slam loudly even when you try to be quiet. You can hear a lot of street noise, hallway noise, and people in other rooms as if there is no buffer. TV was not simple to use. Shower was very slow to drain. Did not use... More

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Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear BoogsMom, Thank you for your time to post a review about your stay at the Westin and for the compliments on our lobby. Please accept my apologies about some of the difficulties you encountered. We anticpate ease in our TV functionality with the high definition upgrade currently underway. In addition, we apologize for the noise level and shower drainage.... More

Leeandob
Massachusetts
Senior Reviewer
10 reviews
2 helpful votes
“Needs updating”
3 of 5 stars Reviewed January 28, 2012

We stayed here after our cruise. Westin has a good reputation, so we felt it would be a good choice. This hotel was in a good location, but could use a little updating. The rugs are old and need replacing, and we felt the hotel in general needs a face lift. The employees are very nice and we did enjoy... More

Was this review helpful? Yes
Westin CanalPlace, Public Relations Manager at Westin New Orleans Canal Place, responded to this review
February 2, 2012

Dear Leeandob, Thank you for your time to post a review about your stay at the Westin. We hope you enjoyed your cruise and your time spent in New Orleans. While we are pleased you enjoyed your stay and our location, we are sorry about some of the conditions you encountered. We value your input and will aim to make... More

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Westin New Orleans Canal Place Also Known As

  • Westin New Orleans
  • New Orleans Westin
  • Westin Canal Place
  • Westin Hotel New Orleans
Address: 100 Rue Iberville, New Orleans, LA 70130-1106

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Westin New Orleans Canal Place
100 Rue Iberville
New Orleans, LA 70130-1106
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