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All 153 New Orleans hotels

The Westin New Orleans Canal Place

4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)
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Ranked #91 of 153 hotels in New Orleans
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4 of 5 stars reviewed yesterday
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931 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Top Contributor
58 reviews 58 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 4 nights to attend Southern Decadence. The location is perfect: at the edge of the French Quarter. It's a very easy 8-minute walk to Bourbon Street but not too close that you could hear the craziness when it's time to sleep. The convention center and Riverwalk Outlets are just a 5-minute walk to the south and... More

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Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to enjoy the time in NOLA. The location is perfect to visit the French quarter and they have the best view of the Mississippi. The services and amenities are good as well. An important thing is that they have direct access to the mall and right across the street is a Casino, an Aquarium and... More

Was this review helpful? Yes 2
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your endorsement. It seems like you had a nice visit to the city and I'm glad you chose to stay at The Westin New Orleans Canal Place. It seems like you were satisfied with your stay but if you can think of anything else that you would like to see at our hotel, please message me to let... More

Montclair, New Jersey
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here while I dropped my son off for college. Good location and while very close to French Quarter no real noise except for river bot whistles. The front desk and welcome was warm and helpful, rooms were "rooms" nothing too special but clean and well cared for. You stay here for the location and ease. I do give a... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for the review. We receive lots of positive comments about our valet parking and bell staff. I'll make sure they see your feedback. It seems that you enjoyed your stay. I am interested in knowing what we can do to earn 4 possibly 5 stars on your next visit. If you have any further comments, please feel free to... More

Goshen, Connecticut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a starwood platinum member so I stay in a lot of hotels. I came across this Westin last year on a business trip and absolutely loved it. The views from the hotel, the location and the welcoming door men can't be beat. I am now traveling to NOLA frequently as I have two sons at Tulane. We decided... More

Was this review helpful? Yes 1
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your thoughtful comments. The bell and valet staff had a great weekend from the feedback I have read. Rosie is fantastic and consistently goes above and beyond to serve our guests. I'm certainly glad you were able to meet her and that she could come through for you during your visit. I will see to it that they... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I'm currently in this hotel, but since we won't be able to sleep, I have time to write a review. I booked this place last minute and paid extra for a suite so that my one year old would have his own space to sleep. Well, no one warned me that there was a wedding reception taking place below us.... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

It was good to receive your note and I'm very sorry to learn that you had trouble sleeping due to reception on the 12th floor. We host many wedding receptions each year so your feedback is very valuable. Should you choose to stay with us again, I invite you to let me know and I will personally see to it... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great location and wonderful staff. The hotel is definitely not as a quaint as some of the boutique hotels, but it is quiet and very secure , especially is you are a woman traveling by yourself. The staff is awesome. The hotel could use a little fresh paint, but other than that, it was great. You can walk anywhere in... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for the kind review! We work to make all guests feel safe and I'm glad you enjoyed the river views. It can be very calming, especially at breakfast in River 127. Since we have recently adopted new initiatives aimed at elevating our service levels, your feedback certainly indicates that our team is focused. If you can think of any... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

When booking this hotel I requested a low floor. However, no where on the hotel website did it mention that the lobby is on something like the 14th floor and then the room floors start above that. I also didn't like the fact that there was a mall which is open to the public directly underneath. . .and anyone from... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for taking time to write a review. It is natural for guests to expect the lobby to begin on the ground level, however many guests enjoy the views from the 11th floor sky lobby. With our guestrooms on floors 14-29, each one offers nice views of the city and river. I understand that you were not happy with your... More

Imperial, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved this place. We had a roof top pool and awesome views. The place was amazing and so glad we stayed here. The only bad thing was it was a little confusing where to check in and getting to our room.

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello. We are glad you enjoyed your visit and the pool. Several of our guests find the initial check-in confusing since our lobby is on the 11th floor. Other guests tell us that the appreciate the privacy. I'll pass along your comments to our staff who will be glad to learn of your positive experience. We hope you'll come back... More

Plano, Texas
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time to NOLA with the family en route to the Florida Gulf beaches from Texas. The view: wow. The suite upgrade: wow. The convenience to everything the French Quarter had to offer, being able to step outside and run along the river, walk to Cafe Du Monde, go on a boat ride on the Mississippi, and the spectacular (albeit... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

We were glad to read your enthusiastic review of your stay at The Westin New Orleans Canal Place. It sounds like you enjoyed your stopover in our city on your way to those beautiful gulf coast beaches (that we also like to enjoy when we can). Thanks for making time to come and see us and we sincerely hope you'll... More

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If one plans to go and come often, one might be advised to find another place to stay. This hotel is imperfectly situated within the Canal Place Mall. The lobby is on the 11th floor and accessed either by elevators from the hotel entrance on street level or from separate, extremely slow, elevators that also service the mall's garage. To... More

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for taking time to review our hotel. I will pass along your comments to our director of housekeeping. As far as the parking is concerned, the ground lot is now the same as the self-park garage price, but on the weekends especially, it tends to be easier to access our lobby from the hotel elevators that open up to... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(56)
  • Great location(13)
  • Very nice(12)
  • Mississippi river(9)
  • Friendly and helpful(5)
  • Rooftop pool(5)
  • Bourbon street(5)
  • Room service(4)
  • Pool area(3)

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in New Orleans #53 Business Hotel in New Orleans #63 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
Number of rooms
438

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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