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The Westin New Orleans Canal Place

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100 Rue Iberville, New Orleans, LA 70130-1106
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The Westin New Orleans Canal Place
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The Westin New Orleans Canal Place
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904 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mapua, New Zealand
Top Contributor
219 reviews 219 reviews
185 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our second stay here. We like the location of the hotel for exploring the French Quarter, museums etc. Our room on the 15th floor was very comfortable with a lovely view. It would be nice to see a few more amenities in the room like cotton buds, shower cap etc. though. Apart from that our stay was very... More 

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Arlington Heights
Top Contributor
152 reviews 152 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin Canal Place is a in a great location for all New Orleans has to offer. It is close enough to the Convention Center, Outlet Mall, very close to Jackson Square and the French Quarter, and shares space with the Shops at Canal Place. Our room had a grand view of the Mississippi River, but I thought that the... More 

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you for sharing some notes from your experience with us and we truly appreciate the nice comments about our staff. We are all eager to deliver personal and caring service to our guests as we welcome them to their home away from home. We were working on a few things while you were with us on the roof... More 

decajun45
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here when we went to New Orleans for Navy Week. I only have great things to say about the place and the staff. From the time we pulled in to the entrance to checkout, everyone was extremely nice and helpful. We travel with our chiweenie and by the evening of the first night, most of the valets knew... More 

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thanks for sharing the nice comments from your recent stay with us. Our team was delighted in knowing the impact they had on your stay with us. We can't wait to do it all over again. Be Well, Kenneth Jacques Director of Hotel Operations More 

Joliet, IL
Top Contributor
64 reviews 64 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a fantastic room with a beautiful view of the Mississippi River and the French Quarter. It's location was right at the beginning of the French Quarter and was close to everything we wanted to do. The room & bathroom were spotlessly clean and of course, it had our favorite bed......The Westin Heavenly bed.

Was this review helpful? Yes 1
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

JVMurph, We're glad you enjoyed your stay at The Westin New Orleans Canal Place. It was good to read about your positive experience and that you liked your room and the service our housekeeping team provided. I will make sure they see your comments. We look forward to seeing you again soon! More 

Huntington Beach, California
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I recently spent 4 nights at the Westin Canal Place for Jazz Fest. We had never been to New Orleans, and I am a fan of Westin, so friends who know the area recommended it as a nice place to stay that was away from all the congestion, but close enough to walk almost anywhere. They were right. Overall this... More 

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your positive review of your stay at The Westin New Orleans Canal Place. We hope you enjoyed your first visit to our city and to JazzFest. We're also glad you upgraded to a Deluxe River View Room. They are $30.00 more per night but certainly well-worth it. We certainly understand your frustration and are sorry to hear that... More 

Top Contributor
61 reviews 61 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We normally stay in a small hotel near Bourbon St but this time I wanted a nice room that was clean and updated and that is exactly what we got. The staff is polite, room clean with a view of the river and the price is the same as the other smaller hotels. We really enjoyed our stay and will... More 

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you so much for sharing your feedback regarding your stay at The Westin New Orleans Canal Place! Our entire team is delighted to have delivered upon the experience you were hoping for during your visit with us. Our majestic river views and location are truly one of a kind in our unique city, but we are most proud... More 

Houston, TX
Top Contributor
57 reviews 57 reviews
56 hotel reviews
443 helpful votes 443 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed one night while in the area for work. This is probably my 4th or 5th stay at the hotel over the last 20 or so years. The location is good - right on the edge of the French Quarter (4-5 blocks to the heart of Bourbon Street, Café du Monde, etc.) and across from Harrah’s, right next to... More 

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Good Day, Thank you for sharing your feedback with us and other travelers regarding your recent experience with us. While we are glad that you enjoyed your stay, we are just as appreciative for the valuable feedback you expressed regarding the hallway noise and rooftop pool. We are working with our maintenance and cleaning teams on a daily basis on... More 

Selma, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Westin while in NOLA for a conference; if I'd been paying the bill, I probably wouldn't have thought it worth $230/night, although that's probably reasonable for this part of the city. My room was on the 26th floor, so street noise was not an issue. Another person in my group was on the 20th floor, on... More 

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Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Westin in New Orleans for two nights in the month of April, 2015. This hotel is very conveniently located, just a few blocks from the main bustling area of Bourbon Street and just a ten minute walk to Cafe Du Monde for beignets! The rooms are definitely more economically priced than the various hotels in Bourbon... More 

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

It's good to see your review on TA of your recent stay. We are glad that you enjoyed your stay and that your experience with check-in/check-out was smooth. The staff really works hard to make sure guests receive the best possible service during busy arrival and departure periods. We appreciate the positive review and hope you'll come back again for... More 

Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel because I had a conference that I had scheduled. The location is fabulous and the view from the lobby is beautiful. Unfortunately the sleeping rooms weren't very clean, and because of a wedding party the noise was very loud and disturbing. The bellmen were outstanding and very helpful. It would be nice if they would... More 

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Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your business and for providing feedback on your recent stay. We are disappointed that you didn't have the best possible experience, but are glad that you found our team members to be helpful and that you feel our General Manager handled the challenge with professionalism. I will certainly share these comments with them. Thanks for your additional suggestions... More 

Hotel Review Summarization

What travelers say

  • French quarter(40)
  • Great location(10)
  • Mississippi river(6)
  • Very nice(6)
  • Bourbon street(4)
  • Room service(4)
  • Rooftop pool(4)
  • Pool area(3)
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Riverside Suite (67)
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The Hotel (97)

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