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All 153 New Orleans hotels

The Westin New Orleans Canal Place

4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)
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Ranked #89 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed yesterday
Norine14 Tracy, California
  • Reviews (908)
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908 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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Tracy, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We spent 10 days at the Westin in July. Everyone was very friendly and accommodating. We got there hours before checkin and they let us have our room early, even made sure we got a river view also overlooking French Quarter. There did seem to be a bit of a problem with the plumbing, odors coming from our commode… didn't... More

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Houston
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spotless room..comfy beds.. Large bathroom with double shower heads and view of Jackson square and the Mississippi river. Parking is high but I looked around and it's more at nearby hotels..just stay in garage and walk or take trolley or train where you want to go. $3 for a day pass. Will be back for sure

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Being from the area, but now living in Houston, I go home quite often and I usually like to try a different hotel each time. New Orleans has a ton of historic, trendy, new, old, luxury, etc hotels all in different neighborhoods. Most of them are fantastic in their own ways. It all depends on what you're in town for... More

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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location really is key with this property. A few blocks in one direction and you're in the French Quarter. A few blocks the other way and the CBD and Warehouse district beckon. You will be greeted with a warm welcome by a great bell staff the minute you step out of your cab. The rooms are quiet and relatively large,... More

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Austin, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The unusual: --Check-in on the 11th floor takes some getting used to and can necessitate some extra schlepping of bags. But gorgeous view of the river from the large waiting area. --Self-parking requires a seemingly endless, spiraling ascent through one of the tighter garages I've seen. --Bell service was slow. We had to call front desk 30+ mins after checking... More

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Signal Mountain, Tennessee
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Well my mom taught me if I was going to say something, say something nice. The Westin has a nice fitness area. OK, that is where it ends. While I had a large suite on the 28th floor, I found the rooms to be outdated, in need of some repair and deep cleaning and replacement of furniture. Sofa was stained... More

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LOS ANGELES
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What a treat to stay even only for two nights at the Westin. Everything was flawless from the check in where I was asked if I preferred city or river view without asking. A great touch. My room 2602 was really spacious with great beds, wonderful pillow selection, heavenly linens and the usual great bathroom amenities which smell so good.... More

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Lake Charles, Louisiana
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin for a wedding in New Orleans. We were so pleased with the customer service of each and every hotel employee. They were quick to help, gave great information and delivered everything timely with a smile on their faces. Overall, best customer service we have ever experienced!!! Will stay again at this amazing hotel!

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hi There! Wow... we are delighted to hear that you had such a great experience with us at Westin New Orleans Canal Place! Our team was reading about your visit today and thrilled to know that they were able to provide "the best customer service ever experienced". That is quite an accomplishment! I could see the energy levels rise in... More

South Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

SPG Gold member, stayed for 2 nights in July. Got a suite which was extremely large, a waste of space if you ask me. Front office reps were a bit sloppy, had to take our own luggage upstairs cos no bellman was available to help. Location is perfect though, smack in the middle of the french quarter. Lovely view of... More

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you for the feedback from your recent experience at Westin New Orleans Canal Place. We are happy to hear that you enjoyed the views and location, but are certainly sorry that we did not provide a warm Westin welcome. However, we are going to use this valuable information that you have taken the time to provide in order... More

Venice, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this Westin. It's in a perfect location and has a great shopping mall on the lower levels. Hotel is spotless and room service was great! You can walk to great food/nightlife from this canal street location.

Was this review helpful? Yes 1
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you for taking the time to share the amazing comments about your recent visit at Westin New Orleans Canal Place! "Spotless, great location, room service great" - those are a few of the staples that we strive to consistently deliver for each and every guest. We are delighted that you had a great visit and we can't wait... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(56)
  • Great location(13)
  • Very nice(12)
  • Mississippi river(9)
  • Friendly and helpful(5)
  • Rooftop pool(5)
  • Bourbon street(5)
  • Room service(4)
  • Pool area(3)

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

218 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in New Orleans #53 Business Hotel in New Orleans #62 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
Number of rooms
438

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