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All 153 New Orleans hotels

The Westin New Orleans Canal Place

4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)
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65%
Ranked #88 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed 3 days ago
Crystal J Mint Hill, North Carolina
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  • Photos (220)
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911 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Mint Hill, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Upon my arrival, I was greeted with a warm welcome. To my surprise, when I went to check in, I was told that my room had been upgraded! Of course, I had no complaints whatsoever. I went out for the evening and upon my return, I had a few questions and the gentleman at the desk was more than happy... More

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Pittsburgh, Pennsylvania
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was a bit disappointed, i guess i expected more from the Westin brand. The lobby is beautiful, the room had a decent amount of space, the bedding was good although the beds were small, the bathroom was huge, however the property wasn't as updated as i expected. I love the rooftop pool even though its not very large the... More

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Picayune, Mississippi
Senior Contributor
30 reviews 30 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'd always been impressed with the layout of the high-end mall and hotel located at the end of Canal Street at the corner of the French Quarter and Riverwalk but until now, haven't stayed at the Westin. When the elevator doors opened at the 11th floor lobby, we were greeted with great view of the Mississippi River and French Quarter... More

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Daejeon, South Korea
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently completed at two night stay at the Westin New Orleans. Overall, the hotel provides an experience consistent with other hotels in the Westin brand with minor points for improvement. In a vibrant city like New Orleans, the Westin provides a nice place to retreat after lively evenings in the French Quarter. ROOM I was assigned to room 2410,... More

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Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

They do not have refrigerators in each room. We called a head a week before we arrived and reminded them we had one on our reservation and to please have it in the room. It took over 4 hours to get a a fridge. The beds were old, and they claim were double but it was the smallest double sized... More

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Good Day, We appreciate your feedback from your recent visit with us at Westin New Orleans. I am sorry that you did not have an enjoyable visit, but we will work hard to improve based on your notes. We do have a refridgerator in each of our 41 suites, but unfortunately we do not have them in our standard guest... More

Seattle
Top Contributor
119 reviews 119 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I spent over a week here with my family while on business. The location is pretty good, a nice quick walk to most of the cool stuff like the aquarium, Bourbon Street, the Market, etc. But it's showing it's age, especially in our room. I would say they are due for a remodel. It was just more shabby than I... More

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thanks for staying and sharing your experience at Westin New Orleans Canal Place! We are happy that you enjoyed our location and had a nice visit to New Orleans. We are working to enhance several of the areas that you specifically mentioned in the coming months. We hope to see you in the future to experience these improvments! Be... More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice Westin Hotel. I think it's twin sister must be the Westin Oaks in Houston because the design and decor are nearly identical. Anyway, I thought it was a little weird that you had to go to the 11th floor to check in and then go to a second set of elevators to get to your... More

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hello There! Thank you for staying at Westin New Orleans and we are delighted that you had a great visit! We are sorry for the mishap on the size of your heavenly bed, but are glad that you still had a great stay. Thanks for the compliments on our location and cleanliness as well! We will see you next time!... More

Tracy, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 10 days at the Westin in July. Everyone was very friendly and accommodating. We got there hours before checkin and they let us have our room early, even made sure we got a river view also overlooking French Quarter. There did seem to be a bit of a problem with the plumbing, odors coming from our commode… didn't... More

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Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Good Day, Thank you for staying with us and taking the time to share your wonderful experiene with us! It sounded like a great visit to NOLA, but we will specifically look into the odor that you mentioned. We can't wait for you to come back to do it all over again...hope to see you soon! Be Well, Kenneth Jacques... More

Houston
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Spotless room..comfy beds.. Large bathroom with double shower heads and view of Jackson square and the Mississippi river. Parking is high but I looked around and it's more at nearby hotels..just stay in garage and walk or take trolley or train where you want to go. $3 for a day pass. Will be back for sure

Was this review helpful? Yes
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you for sharing the nice comments from your recent stay with us! A clean room, a heavenly bed, and a view of the Mississippi River is just what many of our guest truly need after a day of indulgence into our cities unique culture. We look forward to your next visit! Be Well, Kenneth Jacques Director of Hotel... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Being from the area, but now living in Houston, I go home quite often and I usually like to try a different hotel each time. New Orleans has a ton of historic, trendy, new, old, luxury, etc hotels all in different neighborhoods. Most of them are fantastic in their own ways. It all depends on what you're in town for... More

Was this review helpful? Yes
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Hello There! Thanks for the compliments from your experience at Westin New Orleans and the 5 Stars!. Our team was delighted to read about your stay. We are thrilled to be your hotel of choice in the Big Easy with our location majestic views being unmatched. We'll see you soon! Be Well, Kenneth Jacques Director of Hotel Operations More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(56)
  • Great location(13)
  • Very nice(12)
  • Mississippi river(9)
  • Friendly and helpful(5)
  • Rooftop pool(5)
  • Bourbon street(5)
  • Room service(4)
  • Pool area(3)

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

220 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in New Orleans #53 Business Hotel in New Orleans #59 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
Number of rooms
438

Questions & Answers

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