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The Omni Royal Crescent

4.0 of 5 535 Gravier Street, New Orleans, LA 70130
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The Omni Royal Crescent
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The Omni Royal Crescent
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786 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Omni Royal Crescent contains an all-star staff that is ever-accommodating and lives in the bent-over-backwards position. They are always inviting, warm, and upbeat. Every visit I have to this location, and I've had a lot of visits, I've felt like a VIP. I am always greeted with a smile, by name. "Dress It" is a great restaurant with a... More 

Review collected in partnership with Omni Hotels & Resorts

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New Iberia, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are from New Iberia, Louisiana and travel to New Orleans very often for weekend getaways. We were very pleased with the Omni Hotel. The staff was very friendly and helpful. The room was perfect and the location was the best. Kudos!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
LOOMNIMANAGER, Manager at The Omni Royal Crescent, responded to this review

We are so happy you enjoyed your stay with us. It gave us great joy to read your comments on our staff. We look forward to welcoming you again. Thank you so much for the review. More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for three nights. The location is ideal because it's walkable to the French quarter but it isn't loud and full of drunk people. I found a great deal on orbitz and it was considered a four star hotel so how could I refuse? We were informed upon arrival that we had been "upgraded" for no extra fee but... More 

Was this review helpful? Yes 2
LOOMNIMANAGER, Manager at The Omni Royal Crescent, responded to this review

Thank you for reviewing your experience at our hotel at TripAdvisor. It was disappointing for us to read that your stay at the Omni Royal Crescent did not meet your expectations. Thank you again for your feedback. More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

My husband and I made a reservation 4 months prior to our visit, requesting a deluxe queen room. We were placed in the smallest room I have ever stayed in, lacking even space for a side chair. The dresser and TV were blocking the only window in the room, making it very dark. We repeatedly requested to be moved during... More 

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LOOMNIMANAGER, Manager at The Omni Royal Crescent, responded to this review

It was disappointing for us to read that your stay at the Omni Royal Crescent did not meet your expectations. As We do our best to provide our guests with exceptional stays and apologize that in your case, we missed the mark. Thank you again for your feedback and we hope for a future opportunity to serve you. More 

Brighton, MI
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Lost the reservation, musty room, overcharged. Avoid the Omni Royal Crescent at all costs. It may look like a bargain in some of the ads, but it is not. Poorly trained staff and indifferent management add up to a poor experience.

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LOOMNIMANAGER, Manager at The Omni Royal Crescent, responded to this review

It was disappointing for us to read that your stay at the Omni Royal Crescent did not meet your expectations. As evidenced by our many reviews, we do our best to provide our guests with exceptional stays and apologize that in your case, we missed the mark. If you return please let us know if you have any concerns so... More 

College Station, Texas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a wonderful stay at this hotel, located in the "business" district, a couple of blocks off of Canal Street (and from the French Quarter) as you head toward the Museum and Warehouse District. This area has revitalized nicely and there are many fine and funky restaurants within 3 to 4 blocks in any direction. The staff was... More 

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houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

older small property with allot of character and a location within walking distance to allot of things to do. Rooms are clean, beds comfortable and its far enough from bourbon to get a good nights sleep. staff is great, friendly, well trained and attentive. two short blocks to the casino if you want to spend money (I mean gamble). down... More 

Review collected in partnership with Omni Hotels & Resorts

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Indiana, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best part of this hotel is the customer service. I am here for a conference and this afternoon I just wanted a cookie and cup of coffee in my room to relax between sessions. The General Manager, Chris Garcia, said he would have the kitchen bake some cookies for me! Sure enough, 10 minutes later, I had some warm... More 

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California
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel is definitely up to the Omni standards I have come to expect. While clean with most things in working order, the rooms are overdue for a major renovation, with peeling paint, damaged wallpaper, ineffective air conditioning, poorly maintained carpets and damaged access panels in the bathroom. In addition, the restaurant seems to be merely an afterthought, with poorly... More 

Review collected in partnership with Omni Hotels & Resorts

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New Orleans. Omni Crescent, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful staff and property. We have stayed here several times and the service is always excellent. and the rooms are very nice. This hotel is very close to Bourbon Street and the trolley on St Charles. We visited the WWII museum as part of our package. It was a very impressive museum.

Review collected in partnership with Omni Hotels & Resorts

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Additional Information about The Omni Royal Crescent

Address: 535 Gravier Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni Royal Crescent 4*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, AAA Travel Services, HotelTravel.com, Cheap Tickets, TripOnline SA, Priceline, Hotels.com, Travelocity and Tingo so you can book your The Omni Royal Crescent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni
Hotel Style:
#11 Best Value Hotel in New Orleans
#12 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#28 Family Hotel in New Orleans
#29 Romantic Hotel in New Orleans

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