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Sheraton New Orleans Hotel

3.5 of 5
500 Canal Street, New Orleans, LA 70130 (Central Business District)
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Sheraton New Orleans Hotel
Ranked #88 of 150 hotels in New Orleans
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1,323 reviews from our community

Traveler rating
    255
    486
    290
    172
    120
See reviews for
Families
146
 
Couples
382
 
Solo
81
 
Business
444
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Raleigh, NC
1 review
2 of 5 stars Reviewed June 8, 2008

Though on the whole the hotel was neat, clean, and reasonably modern, I found the experience frustrating. They have a tendency to "nickel & dime" their visitors at every opportunity. The fitness center is not free; neither is internet access. Most hotels at least have free wireless internet in the common areas of the hotel (e.g. the lobby), but this... More

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Southern California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 6, 2008

Was in New Orleans for a convention with my wife. The Hotel was OK (few lines at check-in or check-out), service was average to good overall. A few problems to note: 1. Saw many smokers having to stand (no chairs or benches) outside the hotel because there were apparently no accommodations for smokers at the Sheraton. Many complained that none... More

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Washington, DC
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed June 4, 2008

If you are looking for a convenient hotel from which to explore New Orleans, this is a good choice - it is within walking distance to the French Quarter, Harrahs, the waterfront, and an easy trolley ride to other sites (including the Garden District). It is a business hotel so there are standard amenities, including internet access, gym, etc. but,... More

Was this review helpful? Yes 1
NEW YORK CITY
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 30, 2008

Stayed here for 5 nights in early May for a business conference -- but brought my wife & 3 year old. We had a room on the 42nd floor - the Club level. After reading the previous posts I was on the lookout for trouble. Here's what i found: This is mostly a business person's hotel. We did NOT see... More

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Brooklyn
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 25, 2008

Don't make this mistake. This is a frat party hotel. You'll be trapped in the elevator with sweaty, beer-soaked rowdies, be woken at 4:00 a. m. by wild parties, and then kept awake by the slamming doors of the returning revelers. The rooms are small and brown, predominately stained, and marginally redeemed by the river view. The hotel is understaffed,... More

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Annapolis, Maryland
Top Contributor
77 reviews 77 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed May 25, 2008

There appeared to be no management in sight. I had several problems during two recent business trip and there appeared to be no one available to solve my problem. So much for Starwood Preferred service. Amazingly the head bell hop stepped in to solve my room issue. Long lines for check in, kids (and adults) runnign around the lobby. I... More

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Wimauma, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 24, 2008

Consistent with other reviews, also stayed here for conference. Had no choice in the matter. I'd never book this unless I wanted to stay on the strip and "party" and didn't care about the hotel. The hotel is sub-par for the money and dont expect any southern "hospitality". Noise: The walls are VERY thin., be prepared to get cozy with... More

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Dieselman531
1 review
1 of 5 stars Reviewed May 22, 2008

I'm a Starwood Preferred guest member and I'm very disappointed at my stay at this hotel. For starters, the Valet parking is quite expensive but the only option if you stay at this hotel. Valet parking is $26.95+ tax which brings the total to $30. The gym is not free either. It's $10 a day, I'd just rather I walked... More

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alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2008

We stayed at the Sheraton New Orleans over Spring Break. Our room was wonderful (although the view was horrible) and very comfortable. Room service was outstanding with prompt service and attentiveness. Starbucks in the lobby was very welcome. Short walk to Harrah's casino. If you want a hotel within walkind distance to the quarter, this hotel is not for you.... More

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Atlanta Georgia
Top Contributor
66 reviews 66 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 4, 2008

I stayed at this hotel as part of a convention, which was based in this property. The hotel is OK, and perhaps New Orleans prices have risen substantially in the past couple of years. But for the price ($189 convention rate) it seemed high for the room quality. And several individuals from my convention group indicated they had problems with... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(217)
  • Canal street(72)
  • Very nice(64)
  • Great location(62)
  • Elevator system(44)
  • Room service(39)
  • Fitness center(26)
  • Lobby bar(21)
  • Flat screen TV(15)
  • Cafe du Monde(11)

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 150 hotels in New Orleans
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more   less 
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Also Known As:
Sheraton New Orleans
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton

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Sheraton New Orleans Hotel
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