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Sheraton New Orleans Hotel

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500 Canal Street, New Orleans, LA 70130
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1 room 1 guest
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Sheraton New Orleans Hotel
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1,241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton New Orleans Hotel
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Lubbock, Texas
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The location can't be beat to access the French Quarter, but you pay for this convenience. Friendly staff and has both a bar and a Starbucks on the main level, so definite plus. When we saw that parking was more than $40/night, we took a taxi from the airport and combined walking and taxi as needed. (August is HOT) The... More 

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Hilton Head, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Sheraton New Orleans. I had a great experience from A to Z. Clean comfortable accommodations. Love the sweet sleeper bed! Friendly, accommodating staff. You cannot beat the location either. Convenient to everything.

Was this review helpful? Yes 2
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for a conference. The front desk staff was amazing in helping me solve a booking problem. The rooms were nice and big. Great work area as well as space to lounge other than the bed. The location was ideal for me as it was close to Bourbon Street but not right on it.

Was this review helpful? Yes 1
California
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Need a central New Orleans hotel for business or vacation that is clean, comfy, totally reliable, with a friendly and helpful staff? Especially one that is supremely located so that the furthest reaches of both the Central Business District and the French Quarter are walkable? (I'm in my mid-sixties - I'm calling two miles in the mid-summer heat and humidity... More 

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Pottsville, Australia
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10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great spot. Walking distance to 'the strip' Huge hotel. Reasonably organized Parking EXPENSIVE Room didn't feel totally clean. Huge party town so it must be very demanding on housekeeping staff. No outside noise. BUT, could hear elevators whooshing AND noise through interconnecting door and people walking and talking in the hall way. Not much more than a bed and a... More 

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New York City, New York
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location, great staff, and updated rooms and lobby area -- a very nice hotel and pleasant business trip. Loved the Starbucks in the lobby and free wifi for SPG members who book on their website. Nice conference facilities. Overall a great stay!

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was about what you expect of a Sheraton. The lobby was spacious and clean with a nice bar. The room was comfortable and clean. I was very disappointed with the quality of service. My family of 4 arrived at about 5pm on a busy Saturday evening and was told our room was not ready. I was also not... More 

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Calgary, Canada
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

I really did not have a good time here. I think the most positive thing I could say about this place is that its central, so it is a pretty good location. I also do believe that the rooms are fairly nice. I am certain this hotel is understaffed, nothing else could explain the huge lack of organization in such... More 

Was this review helpful? Yes 1
SF, CA
Level Contributor
192 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Back in town for an annual conference. The room and bathroom were clean, and the bed was comfortable. I asked for a room away from the elevator, and ended up away from the elevator and opposite a busy household staff entrance, with a door that banged on each use. The noise stopped at night. Maybe I should have asked for... More 

Was this review helpful? Yes 1
Bangalore
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part of Sheraton New Orleans is simply the central location. Everything from the french quarter, to the Mississipi river, to the hop-on-hop-off bus tours, to the seedy bar district is no more than a 10-15 walk. That's a big deal in a city where summer temperatures can cross 120 F. The hotel itself is competent, not great but... More 

Was this review helpful? Yes 1
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