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Sheraton New Orleans Hotel

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500 Canal Street, New Orleans, LA 70130
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Sheraton New Orleans Hotel
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Sheraton New Orleans Hotel
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1,185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, Florida
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here on our recent trip to New Orleans and the staff was courteous and professional. New Orleans was under a boil water caution (not many people were surprised so it must happen fairly frequently). The hotel kept us up to date on the status and provided bottled water. The rooms were clean (which is not always the case... More 

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san diego
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23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel room was nice, but they don't throw in anything for even gold sheraton members. I had a problem getting refrigerator, and had bathroom problems. They comped me for slow service. The room was good, and clean anything anyone would need for business.

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Reading, United Kingdom
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282 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a large event at the convention centre. Rooms are pretty standard - mine had pretty bad views over other building rooftops, but that can't be helped. WiFi is expensive, and seems lower than paid for. Staff friendly, though, and food at the Roux was decent enough.

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Dallas, Texas
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33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel that is located close to French Quarter, Casino and restaurants. Nice bar area downstairs with light food and drinks. Rooms are nice and air conditioning works well. Parking is expensive at $44 a day but it is on site for minimal wait. Everything you need is a short walk from this hotel. I would... More 

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Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

not even really sure how much of this is going to be relevant to the next guest, but to be sure for me the experience was not the 5 star level that i would expect considering the room rates. 1. NO MINI BAR - which means, no fridge - forces you to use room service for anything that you want.... More 

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Pittsburgh
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58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Check in was at 3pm & our room still wasn't ready at 5pm. No matter what time of day it was, there was a line at the front desk. Being that it's off season in New Orleans, I would hate to see how they handle large crowds. The manager did compensate us for our wait, but after a long day... More 

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New York City, New York
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22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This massive (over 1100 rooms) hotel is where you want to go if boutique is not your style. We stayed on the 45th floor overlooking the city and what a sight! The room was recently renovated and was beautiful. Everyone from the bell caps to the concierge to the cleaning staff were friendly and helpful. We spend some extra money... More 

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Pinetop-Lakeside, Arizona
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70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Sheraton New Orleans is convenient as it is a block from the Bourbon St and the French Quarter. You can walk to all the local attractions including Harrah's Casino, Jackson Park and the French Market and River Walk. The traffic on Canal is very loud at night so if you have a problem with noise ask for a room... More 

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4 of 5 stars Reviewed 1 week ago NEW

The entire stay went well. Check in was smooth with Rodrigo at the front desk. The room was clean as was the hotel. Pool was small but didn't come to swim. Room service was quick and staff was nice. Check out took long as they were verifying charges for me but all was correct. Location is ideal. Hotel is at... More 

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Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff is very helpful. They listen and do what they can to make your stay comfortable. If you go "green" u get a $5 voucher for each day to use in the hotel. The location is mostly central to everything in the French Quarter. Bourbon Street is 3 blocks away. (Short blocks) You do have to pay for parking if... More 

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