We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton New Orleans Hotel

Hotel website
Hotel deals
500 Canal Street, New Orleans, LA 70130
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sheraton New Orleans Hotel
Professional photos View all
Browse nearby
Sheraton New Orleans Hotel
Add Photo Write a Review

1,182 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    401
    466
    192
    76
    47
See reviews for
142
337
27
390
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1182)
  • Mar-May only
    (319)
  • Jun-Aug only
    (365)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (255)
All months
Dallas, Texas
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel that is located close to French Quarter, Casino and restaurants. Nice bar area downstairs with light food and drinks. Rooms are nice and air conditioning works well. Parking is expensive at $44 a day but it is on site for minimal wait. Everything you need is a short walk from this hotel. I would... More 

Was this review helpful? Yes
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

not even really sure how much of this is going to be relevant to the next guest, but to be sure for me the experience was not the 5 star level that i would expect considering the room rates. 1. NO MINI BAR - which means, no fridge - forces you to use room service for anything that you want.... More 

Was this review helpful? Yes
Pittsburgh
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Check in was at 3pm & our room still wasn't ready at 5pm. No matter what time of day it was, there was a line at the front desk. Being that it's off season in New Orleans, I would hate to see how they handle large crowds. The manager did compensate us for our wait, but after a long day... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This massive (over 1100 rooms) hotel is where you want to go if boutique is not your style. We stayed on the 45th floor overlooking the city and what a sight! The room was recently renovated and was beautiful. Everyone from the bell caps to the concierge to the cleaning staff were friendly and helpful. We spend some extra money... More 

Was this review helpful? Yes
Pinetop-Lakeside, Arizona
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Sheraton New Orleans is convenient as it is a block from the Bourbon St and the French Quarter. You can walk to all the local attractions including Harrah's Casino, Jackson Park and the French Market and River Walk. The traffic on Canal is very loud at night so if you have a problem with noise ask for a room... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 5 days ago NEW

The entire stay went well. Check in was smooth with Rodrigo at the front desk. The room was clean as was the hotel. Pool was small but didn't come to swim. Room service was quick and staff was nice. Check out took long as they were verifying charges for me but all was correct. Location is ideal. Hotel is at... More 

Was this review helpful? Yes
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Staff is very helpful. They listen and do what they can to make your stay comfortable. If you go "green" u get a $5 voucher for each day to use in the hotel. The location is mostly central to everything in the French Quarter. Bourbon Street is 3 blocks away. (Short blocks) You do have to pay for parking if... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived very early in the morning and much to our surprise, we was given exactly the kind rooms we wanted when we arrived. We had a lockout and one next door. We looked out over Canal Street and could see Harrahs and the mighty Mississippi river that was a few blocks away. Rooms were kept very clean. Location was... More 

Was this review helpful? Yes
Akron, Ohio
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Before I begin, allow me to state that management (thank you A.D.J.) made EVERY attempt to correct the disappointing mis-adventures that needlessly occured. My girl and I were scheduled to check-in the 18th of July, but after several flight cancellations and re-routings ( nightmare airline), I had my girl call to inform the hotel that we probably wouldn't arrive until... More 

Was this review helpful? Yes 1
HEDGESVILLE
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I will never come back to this hotel ever again. I was here for a conference for work and it was one of the worst experiences (the hotel not the conference) ever in a hotel. The housekeepers came at very random times and did not clean the room at all, they just made the bed (which was already made) and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

518 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (249)
Viewed
View from room (67)
Viewed
Hotel & grounds (31)
Viewed
Room/suite (51)
Viewed
Bathroom (14)
Viewed
Pool/beach area (4)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
4:22
Videos (1)
Viewed
Other (74)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (250)
Viewed
Amenities (43)
Viewed
Deluxe Room (26)
Viewed
Governors' Suite (23)
Viewed
Pool (10)
Viewed
Restaurants and Bars (16)
Viewed
Sheraton Club Double Queen Room (55)
Viewed
Sheraton Club Room (32)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
New Orleans Marriott
New Orleans Marriott
#92 of 155 in New Orleans
4.0 of 5 stars 2,325 reviews
French Quarter
The Westin New Orleans Canal Place
Central Business District
JW Marriott Hotel New Orleans
JW Marriott Hotel New Orleans
#37 of 155 in New Orleans
4.0 of 5 stars 1,610 reviews
Show Prices
Show Prices
Show Prices
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#13 of 155 in New Orleans
4.5 of 5 stars 285 reviews
Le Meridien New Orleans
#58 of 155 in New Orleans
4.0 of 5 stars 176 reviews
Central Business District
Hyatt French Quarter
Hyatt French Quarter
#17 of 155 in New Orleans
4.5 of 5 stars 1,002 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay