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Sheraton New Orleans Hotel

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500 Canal Street, New Orleans, LA 70130
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Sheraton New Orleans Hotel
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Sheraton New Orleans Hotel
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1,026 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for a week at the Sheraton on canal street. Great location on the edge of the French quarter and near the tram lines. The best bit was the club lounge on the 42nd floor. For not much more money we upgraded to the club lounge. Breakfast, although not extensive, was sufficient for me with scrambled eggs and bacon.... More 

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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The rooms were nice and clean. The beds are extremely comfortable (some of the best I've slept in). Great location on Canal Street and just steps away from Bourbon Street. Good extra security on weekends by elevators was appreciated. And there is a Starbucks in the lobby!!

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The only thing that saves this hotel is how nice the rooms are. I just got back from my sister's bachelorette party and I cannot even begin to tell you how bad the service was. As a hospitality worker I was shocked at how rude the front desk was ,"that's your problem" or " there's nothing we can do". I... More 

Was this review helpful? Yes 1
Bluffton, South Carolina
Top Contributor
59 reviews 59 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 5 nights for a destination wedding. Rooms were recently renovated and very nice. Had club room so breakfast was at no charge. Had one problem with a non-locking door but the hotel responded quickly and made appropriate amends.

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Sevierville, Tennessee
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was an amazing room with great views of the city and missizsippi river. The roof top pool was on the 8th floor. Classy hotel if you can afford 250 bucks a night for a room. Hotel staff were plesant to deal with.

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

The location of this hotel is almost perfect. It's right of canal offering easy access to the French quarter, river walk, and street cars to other areas of town. The service we experienced was awful. We had called ahead twice for adjoining rooms since we are traveling with an infant. We were assured rooms would connect they even gave us... More 

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Senior Contributor
32 reviews 32 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel was great. It is nicely decorated, the staff were nice and friendly and the beds were confortable. The only disappointment is that the rooms do not come with a refrigerator. This hotel is also a great alternate location if you do not want to stay in the heart of downtown LA.

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Huntsville, Alabama
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was beautiful and clean. It was close enough to Bourbon street but far enough that it was quiet. Try to get a room higher up for the view and quiet. Hotel was only 2 to 3 blocks from all of the action. Not a bad walk, about 10 minutes.

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Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Sheraton New Orleans on Canal Street last week for a conference. Check in was very easy and quick. Every employee I encountered was very pleasant. One issue last day there, the power in the bathroom went out when I was blow drying my hair. Quickly fixed, called guest services and they had someone on it very quickly,... More 

Was this review helpful? Yes 1
Aylesbury
Top Contributor
69 reviews 69 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Really nice hotel in the heart of New Orleans on canal street. Trolley buses run outside, you're 5 minute walk from bourbon street. Rooms are large & clean, only issue they were a bit dark. Bar & restaurant in the hotel. Would defiantly stay here again.

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