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Sheraton New Orleans Hotel

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500 Canal Street, New Orleans, LA 70130
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1 room 1 adult
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Sheraton New Orleans Hotel
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1,487 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
174 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed yesterday NEW

We visited in Mardi Gras season. Airport taxi could not get near the hotel so we were dropped off a few blocks away at night. Us two OAPs then had to drag heavy suitcases through the back streets to get in! The Reception was APPALLING. We had travelled for over 20 hours, dragged suitcases all around the streets as most... More 

Helpful?
Thank Jancrow4
Pass Christian, Mississippi
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First the good. Check in was easy. The bellman was super nice and helpful. The room was clean and comfortable. The bad. Paid for a river view but the window was so dirty it was like looking through bathroom glass. Valet parking is your only option and it is very, very slow. Draconian Mardi Gras rules won't let any family... More 

Helpful?
Thank I10driver
Houston, Texas
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is right on Canal across from the Quarter. Great views of the Mississippi River from the higher floors. Club room is definitely worth the difference. Nice breakfast and hors d'oeuvres in the evening. Beds are comfortable and the rooms are clean, even if a little dated. Even from the 49th floor, the noise from Canal travels up to your... More 

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Thank oxleyrise
Oxley
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the time we checked in we felt special. The lovely Monette at the front desk asked us if we were celebrating anything and the next day there was a special treat for us in our room. The food in the guest lounge was delicious. The room was great. We loved it!

Helpful?
1 Thank duncansuzannem
Augusta, Georgia
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel features great rooms and a great staff. Upon our arrival, my wife advised the desk clerk that this was my first time at this Sheraton, so, he assigned us a room with the most spectacular view, overlooking the Mississippi River! This hotel has an interesting elevator system. When you first try it, it might seem strange, but, after... More 

Helpful?
1 Thank W J
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Any road warrior could understand checking in a hotel close to 2am after a long day and several hours of travel time. I checked in hoping for a few hours of rest, use of their workout facility and a hot shower. Well, the hot shower or any shower never happened. Here's why. I called to inform guest service of water... More 

Helpful?
1 Thank PeeJayonthego
Troy, Michigan
Level Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton on business in January '16. Was only there for one night, but very impressed. Continues the trend I'm seeing where Sheraton is closing the gap with Westin in regard to their position on the Starwood ladder. Room was very nice, clean, with a view of the river. Spacious and modern, and WiFi worked well throughout the... More 

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1 Thank Scott G
Los Angeles/Orange County, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

3.5 stars The title of my review says it all... It is a beautiful hotel (at least the common areas - lobby, bar, restaurant), and has a fantastic location! The service I found to be very average. Upon check in, the lady did not go above and beyond to help us or make us feel like valued guests... The service... More 

Helpful?
Thank TripMember040720151
Huntsville, Texas
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton New Orleans is a nice place to stay. Centrally located within the city to Bourbon Street and the French Quarters. Walking distance to many attractions. Restaurant is a bit on the high side. Wi-Fi is not free in your room, however, you can use Wi-Fi free in the lobby. FedEx is located within the hotel. Stayed on the... More 

Helpful?
Thank Carol B
Cape Vincent, New York, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location for this hotel right off of bourbon st. and almost across the street from the casino. Rooms have good views. Con's...very expensive room service, No free Wi-Fi and no free breakfast. Also even with a room on the 29th floor you could hear the partiers on the street.

Helpful?
Thank marius_281980
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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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