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Sheraton New Orleans Hotel

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500 Canal Street, New Orleans, LA 70130
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1 room 1 guest
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Sheraton New Orleans Hotel
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1,238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We picked the Sheraton up off of Hotwire as we have done in the past when traveling to NOLA. This is probably the 7th hotel we've stayed at in the Quarter and definitely one of the best. Huge lobby with big bar and general seating. Big room with above average bathroom. Cleaned daily, nice view, easy in and out of... More 

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Los Angeles, California
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

We stayed at the Sheraton recently in the last week for our anniversary and we have stayed at plenty of Sheraton hotels and this by far was the worst. I give this place 2 stars only because the lady at check-in was nice and the people who book at the activities desk were desk otherwise they would get 1 star.... More 

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Washington DC, District of Columbia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I've stayed at the Sheraton on Canal St. The front desk staff is friendly and welcoming - especially Geraldine. The rooms are spacious, clean and modern. A stones throw away from the French Quarter - 2 min walk. The street car is right out front. Shops and restaurants everywhere within walking distance. Will stay here... More 

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Freehold, NJ
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49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed in the Sheraton - New Orleans for two nights in August. Our experience was much less than average. I am only giving this property two stars because of two nice encounters. Otherwise, it would have been one. We checked in very late and very tired. Our reservation was handled by Monnette (sp). We received the nicest and warmest... More 

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Los Angeles, California
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7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel mainly for the location. Not in the French Quarter, but just a short walk away. Check-in was quick and easy, and the staff was very friendly. We used SPG points to upgrade to the club level, which was well worth it. The river view from our 48th floor room was spectacular. The room itself was a... More 

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Seminole, Florida, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

right on Canal Street walking to the riverfront activities, Harrah's Casino, the entire French Quarter, great restaurants, bars, shops, activities, street cars and trolleys. Great hotel and staff friendly and helpful, rooms comfortable with great views from the floor to ceiling window.

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Union City, Tennessee
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Can't say enough about this hotel. Very friendly staff from parking valets to front desk everyone was super nice and welcoming. The most comfortable bed I have ever slept in and view from the 39th floor of the city was pretty nice. Room service was good for breakfast. Housekeeping was especially nice when we came in out of the rain... More 

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Alexandra, New Zealand
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel rooms were good, but location was the thing this hotel had going for it. Right next to the French Quarter and three blocks from the Cruise ship port and its shopping. We were part of a tour while staying here so everything was arranged for us in advance, but did find the staff friendly and accommodating. It does have... More 

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Lubbock, Texas
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The location can't be beat to access the French Quarter, but you pay for this convenience. Friendly staff and has both a bar and a Starbucks on the main level, so definite plus. When we saw that parking was more than $40/night, we took a taxi from the airport and combined walking and taxi as needed. (August is HOT) The... More 

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Hilton Head, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Sheraton New Orleans. I had a great experience from A to Z. Clean comfortable accommodations. Love the sweet sleeper bed! Friendly, accommodating staff. You cannot beat the location either. Convenient to everything.

Was this review helpful? Yes 2
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