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All 152 New Orleans hotels

Sheraton New Orleans Hotel

4.0 of 5 Hotel   |   500 Canal Street, New Orleans, LA 70130 (Central Business District)
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Ranked #78 of 152 hotels in New Orleans
A recent review
5 of 5 stars reviewed 2 days ago
Kdtulsau Tahlequah, Oklahoma
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442 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Tahlequah, Oklahoma
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Location was perfect- 3 blocks from the river. Walking distance to many sights; local transit right outside the hotel. Property is top notch. Room was not crowded. Loved the floor to ceiling windows. Plenty of outlets - built into desk and night stands! Customer service was terrific all around. I was on the 46th floor. Elevators were plentiful and speedy.... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Sheraton New Orleans over Mardi Gras and was pleasantly surprised by the quality of our room at check in. We stayed in the Traditional Room, the beds were like sleeping on pillows and the room was quite large not like your usual cramped hotel room.We even had the added bonus of a room with a view... More

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Plainsboro, New Jersey
Top Contributor
140 reviews 140 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Sheraton in Nola is fabulous! The location is perfect and the property is top notch. Everything in my room was brand new. I loved the full length windows with great views of New Orleans. The room was spacious and had all the amenities you needed. I appreciate the $5 coupon to Starbucks if you didn't use housekeeping. We don't... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We arrived April 12 from H-Town and right away I felt welcomed and at ease with everything you hear about New Orleans. My perception completely changed when I looked out my window from the 18th floor and I saw this joyous and festive city everyone having a great time. Staying at this property helped me greatly, Jillian at the front... More

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Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

One of the best Sheratons is NOLA!!! We have had the opportunity to stay here each visit and from checking in to check-out the staff is outstanding. A shout out to Michael Adams in management who was greeting customers waiting in line with a WARM welcome that set the stage for our 6 night - 35th Anniversary and my husband's... More

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Norway, Maine
Top Contributor
74 reviews 74 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself was great. I was there for four nights. My room was a King Suite on the 18th floor. The suite was fantastic... Good size kitchen (although the fridge could have been bigger), nice living room area, bedroom and bathroom were perfect. Big screen tv in the bedroom which was nice. One wall was all windows- views were... More

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Black Diamond, Washington
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Funny thing, I thought the major function of a hotel is for a person to get a good night's sleep. I guess not here. Don't expect to get one if you stay here. They have these heavy, heavy doors that just automatically shut and shut LOUDLY. Loudly enough to SLAM and SHAKE your room and wake you up. With the... More

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Little Rock
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Room and facilities were what you would expect from a Sheraton - nothing disappointed me but nothing blew me away either. Several of my friends had on-going issues with their room keys failing to work and getting an attitude from the staff but I didn't experience any problems myself. Food was fine, nothing stellar but who would expect a hotel... More

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Top Contributor
53 reviews 53 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel through our travel agent following a cruise. We were a bit surprised to be put on the 42nd floor, but our room was more than we expected. It was quite spacious. We require roll in shower & accessible features, and things couldn't have been better. The view from our floor-to-ceiling window was incredible, looking up Canal... More

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Buckley, Washington
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the Sheraton New Orleans in the late afternoon. Check in was quick. We could have used a quick tutorial on the elevators but another guest explained to us that you push in your floor number and it tells you which elevator to get on. Once you are on the elevator there is no place to push floor... More

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Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in New Orleans
#45 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Official Description (provided by the hotel):
Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more   less 
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Also Known As:
Sheraton New Orleans
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton

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