We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton New Orleans Hotel

Hotel website
Hotel deals
500 Canal Street, New Orleans, LA 70130
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton New Orleans Hotel
Professional photos View all
Browse nearby
Sheraton New Orleans Hotel
Write a Review

1,079 reviews from our community

Traveler rating
    371
    422
    173
    69
    44
See reviews for
127
309
25
353
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1079)
  • Mar-May only
    (307)
  • Jun-Aug only
    (274)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (255)
All months
Portland, Oregon
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

Generally speaking this hotel is what you would expect from the Sheraton brand. Friendly and accommodating staff. The Lobby is large and spacious. The hotel is just across Canal Street from the entrance to the French Quarter. However, we did not experience the level of cleanliness that should be expected. The floor needed vacuuming. The bathtub looked dirty, but in... More 

Was this review helpful? Yes
Wheaton, Illinois
Top Contributor
92 reviews 92 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 4 nights over Memorial Day weekend. Were very happy with our room on the 44th floor overlooking the Mississippi River. Room was spacious and updated. I do wish it had a fan in the bathroom -- not sure why that is not standard in hotel rooms. Bed very comfortable. Pool is small and outdoors (8th floor) but... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

Agent who checked me in (Angelle was her name I believe) was very friendly and pleasant. I informed her that I am celebrating an anniversary with my girlfriend when I was checking in. When my girlfriend and I returned from dinner, we found a complimentary wine bottle and a fruits plate in the room. Also, the lounge hors d'oeuvres is... More 

Was this review helpful? Yes
San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Sheraton this past Memorial weekend. The front desk staff was welcoming and friendly. I ordered extra towels and within minutes the towels were delivered to my room and shortly after I received a call from the front desk staff asking if I had received the towels and needed anything else. The hotel location is great with... More 

Was this review helpful? Yes
Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Reasonably priced and close to Bourbon Street without being too close and hearing all of the revelers. The décor with the cow sculptures is curious and original. The staff are friendly and helpful and there is some security at night. The elevators are high-tech and take you right to your floor. I took advantage of the eco-linen saving program since... More 

Was this review helpful? Yes 1
Memphis, Tennessee, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for a wedding this past weekend (May 25), and it was a great vacation. The hotel is located in the perfect spot, close to bourbon, Frenchman, the Riverwalk, and the Shops at Canal. The air conditioning was kind of crummy and sleeping on the pillows was like sleeping without a pillow, they were so... More 

Was this review helpful? Yes
San Jose, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I reserved two rooms, each for three nights, for a little family gathering in mid-April. When I realized our plane would arrive late I called the hotel. No problem, they said. One of our party arrived on Monday afternoon, and checked into one of the rooms. No problem. Then, weather intervened, delaying our connection out of Dallas. Again I called... More 

Was this review helpful? Yes 1
Lafayette, LA
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is one of the few big hotels in New Orleans. We have stayed here several times and it is very consistent. We always have a good trip either business or pleasure. You can't beat the location. One thing that is a paradigm shift that you can't get used to is the elevators do not have buttons inside. Instead... More 

Was this review helpful? Yes
Berlin, Connecticut
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights in a beautifully clean hotel. Two of the nights, however, a huge (hundreds) group of young people representing college fraternities and sororities was there. Not the hotel's fault but the group was very noisy. We were disappointed that the hotel only served breakfast in its restaurant. Lunch/dinner was served at the bar with few and only... More 

Was this review helpful? Yes
Istanbul, Turkey
Top Contributor
126 reviews 126 reviews
38 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at Sheraton New Orleans during the AUA 2015 Convention. It's a good hotel in my opinion. I stayed on the 40th floor with city view. The lobby of the hotel is spacious, there are several reception desks, concierge desk for tours and informations, and bell boys desk. There is a big bar at the lobby, a couple of... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

493 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (224)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (29)
Viewed
View from room (58)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Bathroom (11)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
4:22
Videos (1)
Viewed
Other (70)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (250)
Viewed
Amenities (43)
Viewed
Deluxe Room (26)
Viewed
Governors' Suite (23)
Viewed
Pool (10)
Viewed
Restaurants and Bars (16)
Viewed
Sheraton Club Double Queen Room (55)
Viewed
Sheraton Club Room (32)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay