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All 153 New Orleans hotels

Sheraton New Orleans Hotel

4.0 of 5 Hotel   |   500 Canal Street, New Orleans, LA 70130 (Central Business District)
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Ranked #72 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed yesterday
Raul R Houston, Texas
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651 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Houston, Texas
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Nothing went wrong on my stay at this hotel. Speedy check in and speedy and accurate check out. Alisa was amazing at check in and got me in my room immediately (it was 8 am). All employees were friendly and welcoming. Room was great. All in all - great stay.

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Lincoln Park, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

We loved the hotel. Great location to the Quarter and the Riverfront. Our room was on the 45th floor facing the river. My husband and I have 2 teenage boys so we upgraded to a suite upon arrival. The suite looked exactly as pictured on the hotel web-site. The king bed was very comfy and pull out-couch was better than... More

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Greenwell Springs, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Room was gorgeous and very clean; like living in a luxury apartment, you had that at home feel. Parking fee/valet a little high but that was ok because they got your car whenever needed in a minimal amount of time. Staff was courteous and helpful but we didn't need them because everything was right there. We will be going back!

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Coconut Creek
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

Rooms were very clean, staff is friendly and kind. Me and the wife will definitely be staying here again next time we're in town. Also, we had an amazing view of the French Quarter, we loved it! Also, if you decline the room service they will provide you with vouchers that are good for use at their bar or Starbucks.

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Top Contributor
98 reviews 98 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We went here for a weekend on a hotwire deal. We were unaware until we arrived that they charge a very large amount for a parking fee/valet, which we were ok with because they said it was in safe parking. The front desk staff was friendly and got us our room, which seemed nice, but then we started to find... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came here for a friends wedding and the whole party stayed at this hotel. They gave a group discount, I think it was $110 a night. Room was perfect. Huge windows (floor to ceiling) with a great view of the Mighty Mississipp. They gave us $5 a day as long as we didn't have our room cleaned. Get a free... More

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Evergreen, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was nearby in Mississippi for work and extended the time with a weekend in NO. My better half flew in and we had a great weekend in the City. Nikki H. in the Hotel's Guest Services was super excellent in helping plan our weekend. A big thank you to Nikki, she went well beyond my expectations. We were very... More

Was this review helpful? Yes 2
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Perfectly placed for sights this was a great place to come back to for a breather! Good central sports bar with good food, the Starbucks was good if you missed mornings when people were turning up for training courses etc. This hotel would be 1st choice if going back to the BE.

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Phenix City
Top Contributor
70 reviews 70 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

In town for a week long conference so I had some time to get to know the place. Location is great being across the street from the french quarter will sell the rooms alone and the gym was large and useful. Interesting note regarding the treadmills in that they face a bank of windows that is at ground level with... More

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New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had a wedding in NOLA and used this hotel for guests and bridal party members. The reservationist messed things up so badly that we ended up having to pay much more than we were supposed to and, to top it all off, one of the rooms had about 5" of sewage backed up in the bathtub. The staff was... More

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Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton

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Deluxe Room (26)
Governors' Suite (23)
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Sheraton Club Double Queen Room (55)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Luxury Hotel in New Orleans #45 Business Hotel in New Orleans #47 Family Hotel in New Orleans #52 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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