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Omni Royal Orleans

Certificate of Excellence
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621 St. Louis Street, New Orleans, LA 70140
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Omni Royal Orleans
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2,793 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have lodged at this hotel several times on business trips to New Orleans. It's #1 in my book! Prime location! Beautiful, spacious rooms! Spectacular lobby and restaurant! Within walking distance of many restaurants and sights! You will love it!

Was this review helpful? Yes 1
Jonesboro, Arkansas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

All the staff is exceptional, from Sherry & Menard at front desk, Matt at valet parking, Leroy at front door, Ryan, Al, Roy, & Rico at bellman, Peter Van Dussen concierge. They are excellent and we enjoy seeing everyone 2-3 times a year. House keeping does and excellent job on our room each day.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Lafayette, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location was right in the middle of the French Quarter which was nice, the staff were all super friendly and having a rooftop pool with a bar was one of the reasons we booked. Everything else was meh. Mind you we did book our room through a third party at a discounted rate, which had we paid the full... More 

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Sydney, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is situated perfectly in the French Quarter, walking distance to Bourbon Street and many other restaurants and bars. Hotel staff were friendly and prompt, the only downfall I would give them is that the rooms are kind of small. I had a King where my friends had 2 doubles and their room was larger. Overall I would stay... More 

Was this review helpful? Yes
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel. I certainly apologize for the size of the room compare to your friends. The building is very historic and as such the rooms differ from one to the next with regards to size and character. It was a pleasure having you and we look forward to your return visit. Regards,... More 

Austin, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The room was too small for a wheelchair. There was barely enough room to move between bed and dresser and no room to turn it around. There was no armed chair for my husband to sit in. The ramp to street level is ridiculously inaccessible. I had asked for a balcony so he could sit and watch the action outside... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel many times and we love it. It's clean, quiet, comfortable, convenient to every thing in the French Quarters in New Orleans . Parking is too expensive, but room rate was great. Will stay here again and would recommend this to others.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel, and thank you for being such a loyal guest. It was a pleasure having you and we look forward to your return visit. Regards, Dennis Pearse (GM) More 

Calgary
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Royal Orleans is in the perfect location in the French Quarter, close to the shops of Royal Street and all the sites, but in a surprisingly quiet pocket. It has a grand lobby with good concierge services. The roof top pool and patio are a wonderful retreat after a busy day. Within a two block radius of this hotel... More 

Was this review helpful? Yes
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel. It was a pleasure having you and we look forward to your return visit. Regards, Dennis Pearse (GM) More 

New York, New York, United States
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband and I were really excited about our stay at the Omni for our honeymoon, we've stayed at other Omni hotels before and my brother actually got married at an Omni...so we knew from past experiences that the service would be amazing. Unfortunately we were wrong. I pre-ordered the Romance Package before our stay expecting some great extra amenities.... More 

Was this review helpful? Yes 1
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel. I am very sorry about your experience at the Hotel. This is certainly not the level of service that our guests customarily receive. It is my understanding that our operations team has been in contact with you and the situation rectified. Your comments are very important to me and I... More 

Boynton beach, fl
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed of the hotel for 5 days during our stay in new Orleans. The proximity to the French quarter and canal street/royal street are perfect. Absolutely no need to rent a car. The rooms are nice and comfortable. The staff is friendly and helpful.

Was this review helpful? Yes
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel. It was a pleasure having you and we look forward to your return visit. Regards, Dennis Pearse (GM) More 

San Rafael, California
Level Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 1,248 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here, after moving from the Ritz Carlton. We had originally booked there and also at the Four Points Sheraton for one night. I wanted to try a few places as I am writing a book about traveling with kids, however we stayed here the whole time after the not so wonderful welcome at the Ritz. More about that... More 

Was this review helpful? Yes 13
Omni R, General Manager at Omni Royal Orleans, responded to this review

Thank you for taking the time to review the Hotel. We are one block from Bourbon Street and what a difference one block makes. We pride ourselves on providing luxury in the heart of the French Quarter. It was a pleasure having you and we look forward to your return visit. Regards, Dennis Pearse (GM) More 

Hotel Review Summarization

What travelers say

  • French quarter(47)
  • Rooftop pool(10)
  • Bourbon street(9)
  • Friendly and helpful(6)
  • Rib room(5)
  • Mississippi river(5)
  • Great location(5)
  • Little small(4)
  • Front desk staff(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Room (27)
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The Hotel (43)

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