We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
New Orleans Marriott
Professional photos View all
Browse nearby
New Orleans Marriott
Write a Review

1,986 reviews from our community

Traveler rating
    481
    844
    460
    135
    66
See reviews for
254
481
92
658
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (543)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1986)
  • Mar-May only
    (532)
  • Jun-Aug only
    (481)
  • Sep-Nov only
    (508)
  • Dec-Feb only
    (465)
All months
There are newer reviews for New Orleans Marriott
See the most recent reviews
Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 16, 2012

Stayed there for a week long conference. Every day, I'd come back from meetings to a spotless room. The housekeeper went above and beyond, even putting away my shoes and arranging my makeup neatly on a towel in the bathroom. The staff at the hotel was super friendly and always willing to help. I was on the 5th floor and... More 

Was this review helpful? Yes
La Jolla, California
Top Contributor
157 reviews 157 reviews
94 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed February 14, 2012

Stayed at this hotel February 10-13, 2012. I am a Marriott Rewards Silver Elite member and they handled everything very well even prior to my stay. I made the reservation but was not arriving until closer to 6pm. My best friend was arriving soon after 12 noon, and I wanted to ensure she could get into the room before I... More 

Was this review helpful? Yes 2
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2012

Great location - close to Bourbon Street. Service was spotty. Bell staff was great, everyone else - from the General Manager to the front desk staff to the restaurant staff didn't seem to care about my needs at all. Attended a convention and while staffing a trade show booth all day, called to obtain an internet connection to do email... More 

Was this review helpful? Yes
AZ
Top Contributor
340 reviews 340 reviews
43 hotel reviews
206 helpful votes 206 helpful votes
3 of 5 stars Reviewed February 5, 2012

On the edge of the French Quarter, this hotel is a typical Marriott, which I guess means no in-room safe, no mini-fridge and not much maid service. It's very noisy but typical for the French Quarter. I heard every passing band, siren, argument, and slamming door. I did find the staff extremely helpful, particularly the Concierge and the front desk.... More 

Was this review helpful? Yes
Detroit
Top Contributor
52 reviews 52 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed February 5, 2012

Were there for a convention with a negotiated rate ($199), which was still a bit high. Decent location (on the edge of the French Quarter), but the hotel itself was so-so. And really -- the only glasses in the room were plastic -- no glass at all (except thru room service). Completely undistinguished hotel, in all respects. (Extra irritant: room... More 

Was this review helpful? Yes
Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 4, 2012

We stayed in the New Orleans Marriot the night before we embarked on a 7-day Carribean cruise. In fact, we booked the hotel through Royal Carribean. We arrived in New Orleans at about 10:30 AM and got to the hotel expecting to ask them if they could store our bags until check. We were pleasently suprised, however, to learn our... More 

Was this review helpful? Yes
Grand Rapids, MI
Contributor
13 reviews 13 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 4, 2012

I stayed at the Marriott for a company meeting last week and can't say enough about this hotel--and I'm not an easy customer. I must start with the best part--the staff. From the banquet and event staff to the bell captain, and from the front desk to the contracted technical support staff, everyone was exceedingly helpful and courteous and went... More 

Was this review helpful? Yes
Anchorage, Alaska
Top Contributor
67 reviews 67 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 4, 2012

Okay, so I was here for a convention and you cannot put up 3000 people at the local B&Bs. but when you wander around town and look at the local hotels and B&B's, you wonder, why did I just spend $200+ a night to stay in a clone of the Marriott I stayed in in Chicago, when the alternatives were... More 

Was this review helpful? Yes
North Carolina
Top Contributor
232 reviews 232 reviews
224 hotel reviews
265 helpful votes 265 helpful votes
3 of 5 stars Reviewed February 2, 2012

The location is excellent. You can walk to all the great parts of New Orleans. The hotel itself was fine - nothing to write home about but nothing bad. I'd stay there again if the price was right. If not, I'd just as quickly stay elsewhere int he area.

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2012

So glad we chose to stay at the Marriott on Canal. It's within walking distance to everything. The BEST thing about this hotel is the staff. EVERYONE from the moment we got in was so friendly and helpful. Even the hotel operators were great. Hands down Marriott on Canal has some of the best customer service I've experienced in a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to New Orleans Marriott? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Canal street(5)
  • Convention center(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, HotelTravel.com, Expedia, Hotels.com, AAA Travel Services, Priceline, Orbitz, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#48 Family Hotel in New Orleans
#60 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans

515 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (407)
Viewed
Hotel & grounds (85)
Viewed
View from room (69)
Viewed
Room/suite (94)
Viewed
Dining (14)
Viewed
Bathroom (23)
Viewed
Pool/beach area (21)
Viewed
Business center/function rooms (1)
Viewed
Other (100)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (84)
Viewed
Amenities (11)
Viewed
Pool (13)
Viewed
Standard King Room (29)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (3)
Viewed
Room/suite (11)
Viewed
View from room (2)
Viewed
Hotel & grounds (6)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay