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All 152 New Orleans hotels

New Orleans Marriott

3.5 of 5 Hotel   |   555 Canal Street, New Orleans, LA 70130 (Central Business District)
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New Orleans Marriott

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Ranked #84 of 152 hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
cltgirls Savannah, Georgia
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1,642 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (420)
Date | Rating
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English first
Savannah, Georgia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

First, let me say that the unseasonably cold weather really put a damper on our trip. This is my disclaimer in case I'm being more critical than usual. Pros - excellent location, fast elevators, clean rooms, pool area (we really, really wanted to be able enjoy that more), 5 Fifty 5 restaurant (enjoyed having C.J. as our server), comfortable beds... More

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Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms are, at best, average in this Lego-like concrete edifice. Clean, but sparse (only one chair?), be sure not to have high expectations. Ask to get a river view in the taller River Tower to maximize the value. Speaking of value, bear in mind that being on the edge of the French Quarter on Canal and Chartres, you are... More

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Dallas, Texas
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As a Platinum Marriott member I was very upset with my recent stay at the New Orleans Marriott. While the hotel is nice and in a great location, i was given a room near the elevators. The elevators are so loud that ANY time someone went up or down the elevators, and when you're in New Orleans on a Friday... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear triptaker215, Thank you for posting your review and your continued loyalty to Marriott. I am sorry to hear that noise from the elevator shaft was prominent in the room you received. Your comfort is a priority while we are hosting your stay and I apologize we did not meet your, our own, expectations. I hope you will provide us... More

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in town preparing for a cruise, and chose this facility for its location. We were not disappointed. The staff was super friendly and we were greeted promptly on each entering and exiting of the hotel. Our room was unexpectedly ready long before noon, as we had arrived on an early flight. The room itself was good, with a... More

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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The rooms were small, with no fridge and no safe. everything is way too overpriced. Why do we have to pay for Internet at this day and age, when we all know that it is something that does not have any cost to the business? The building has minimal f & B facilities. All in all, this hotel is way... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear ALIKIPA1, Thank you for posting your review concerning your most recent experience with us. I apologize that the room you received and our Food and Beverage offerings did not meet your expectations. In-room refrigerator and safes will be implemented in all guest rooms for our impending room renovation. We know that our guests appreciate great value, and that's why... More

Brighton, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 5 nights at the beginning of April and found it to be a good hotel in a brilliant location. We could easily walk everywhere we needed to - French Quarter, Superdome and convention center. The room was a king - bed was very comfortable and the shower pressure was great. I would recommend it... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Flossloss, We're thrilled to hear that you truly enjoyed our fantastic location in downtown New Orleans. It's also wonderful to know that you found the bed comfortable and the water pressure perfect. Thank you for taking the time to give us feedback and we hope to have the opportunity to serve you again should you return to New Orleans. More

Pittsburgh, Pennsylvania
Top Contributor
73 reviews 73 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here during the French Quarter Festival from April 10th - 13th. On the second day, left the room early so the maid could get in and clean the room. I had a discussion with my partner to be sure NOT to put the do not disturb sign on the door. Came back around 4pm after a fun day... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Kevin G, Thank you for taking the time to review your recent stay. I would like to apologize for your room not receiving service on the second day of your stay as well as the execution of your lounge experience. I encourage you to contact me directly so that we can better understand your experience, particularly concerning the do... More

Wabash, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

Me & my three children loved our room on the 22nd floor, beautiful river view & very comfortable beds. The children & I loved our stay & the staff was very kind, I paid 409.00 for our room with two double beds. The only thing I think they should do is offer more amenities for their guest like complimentary breakfast,... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Heather, Thank you very much for your kind words about the New Orleans Marriott. We are so happy to hear that you and your children received excellent service during your stay, enjoyed the spectacular views, and found your room very comfortable. Thank you also for your thoughtful suggestions about other amenities that the hotel could offer guests as we... More

Canyon Country, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went to New Orleans for a conference. Marriott was right in the middle of everything and within walking distance. The staff was very friendly and helpful. The only issue we had was having lunch at the hotel restaurant. Due to the large conference, they were very under staffed. However, the waitress suggested other places to eat right across from the... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Kimberly B, Thank you for taking the time to submit a review about your recent experience at the New Orleans Marriott. It's wonderful to hear that you enjoyed our friendly, helpful staff, as well as our amazing location in the heart of downtown New Orleans. We are sorry to hear that you did not get the chance to try... More

Brisbane, Australia
Top Contributor
103 reviews 103 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a big king room thanks to the check in clerk and it was great other than the fact it was next to both a staff supply room and a nice machine. The ice machine sounded like a small plane taking off and the staff using the storage room were not shy about banging and clattering stuff around in... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear JulieLee75, Thank you for taking the time to give feedback about your recent stay at the New Orleans Marriott. It's fantastic to hear that you enjoyed our great location and you found the staff very friendly and helpful. We are disappointed to hear that you were disturbed by the nearby ice machine; should you join us for another visit,... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#52 Family Hotel in New Orleans
#64 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
New Orleans Marriott Hotel
Marriott New Orleans

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