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New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
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#87 of 153 Hotels in New Orleans
1,840 Reviews 4 of 5 stars
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New Orleans Marriott
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New Orleans Marriott
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1,840 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

First the location on Canal near the French Quarter, shops, restaurants, street car line- is great. Service too is wonderful- staff friendly and helpful. But the room quality is poor-dirty carpets throughout and although the hotel claimed renovation we saw no sign of it. Wall paper in rooms looked worn and dirty. Toiletries in bath and room coffee amenities were... More

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Broken Arrow, Oklahoma
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for a conference - I have gold status with Marriott. Keep in mind they were 100% sold out. For some reason, my reservation for king was changed to a two-bed room instead. Kathy asked Jon for some help getting my preferences resolved, which included a refrigerator in my room. While it took some fancy computer work,... More

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Goose Creek, South Carolina
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed several nights at this property while attending a conference for work. The hotel's location on Canal Street is great...it's equidistant to both the French Quarter and the river...where the Convention Center is, so you can basically walk anywhere downtown that you might want to go. I think my favorite thing about this property is that there is a full-service... More

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Western Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not a lot of New Orleans ambience, but you couldn't ask for a better location. You are going to want to be in the French Quarter a lot, and you are right on the border of it. Slip right down the side street and you are immersed in the magic of the French Quarter. Central to the casino, aquarium, and... More

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San Francisco, California
Top Contributor
100 reviews 100 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall, this is a nice property. The lobby is very attractive. The decor of the room is a bit dated, but functions just fine. The room was very clean. The A/C and wireless internet worked very well. The bathroom was smaller than most hotel bathrooms, but worked just fine. I had a nice view of the Mississippi River from my... More

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14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for what you need in New Orleans, walking distance to almost anywhere, nice accommodations and friendly staff. There was nothing that would really leave an impression but definitely doesn't leave a bad impression.

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monroe, la
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The convenience to Bourbon Street is nice, just a short block walk. The rooms are a bit small but very clean and comfortable. The bathroom is even smaller, but acceptable. The bed was my favorite. Pillow top mattress and comfy pillows. Elevator access is unique. No number buttons inside, you simply enter your floor number and you are assigned an... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

It is great to hear that you enjoyed your stay with us at the New Orleans Marriott! We are very pleased that you enjoyed our convenient location, comfortable rooms, and efficient elevator system. We are also glad that our beds provided for a great night's sleep for you! We hope you had an opportunity to visit nearby acclaimed Bombay Club... More

Livingston, Texas, USA
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed the weekend of Sept 12-14 2014 at the Marriott New Orleans on Canal Street for my daughters 21st birthday. Great place to stay and it is close to all the action including Bourbon Street. The Marriott was very clean and the atmosphere appropriate for the New Orleans setting. The hotel feels a little outdated but very accommodating and very... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are thrilled to hear that you found the New Orleans Marriott to be the perfect place to stay! It is wonderful that you enjoyed our prime location, great atmosphere, and accommodating service. You may be happy to know that we are about to undergo a room renovation so the rooms will be fresh and modern and no longer outdated.... More

15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Checked in to learn they could not accommodate my request for a king size bed. Got two queens. Room is dismal. No minibar. No safe. No fridge. Smells like mildew. Bathroom is tiny; I've had better at a Motel 6. Really disappointing. I would be embarrassed to have my name associated with this place if I were Marriott. Will never... More

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Victoria, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located at the southwest corner of the French Quarter, on the Canal Street majour thoroughfare, a few blocks from the River in Nola (New Orleans, LA aka Louisiana). I had booked well in advance, in order to attend a large, 4-day conference at the hotel. When I arrived at the Check-in desk, I was ably and efficiently... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

What a delight it was to hear about your wonderful stay at the New Orleans Marriott! Thank you for taking time time to provide us with your positive feedback. We are so glad that you enjoyed your welcome amenity and Preston's fantastic service! It is also great that you like our new elevator system so much. We hope to welcome... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Expedia, Priceline, Tingo, Otel, Hotels.com, Odigeo and Venere so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

495 photos of this hotel

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Room/suite (82)
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Dining (11)
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Dining (2)
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