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All 153 New Orleans hotels

New Orleans Marriott

3.5 of 5 Hotel   |   555 Canal Street, New Orleans, LA 70130 (Central Business District)
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67%
Ranked #87 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed 3 days ago
Janeen T Jacksonville, Florida
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1,769 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (466)
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English first
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was my second time staying at this property. The front desk staff where very accommodating and friendly. Actually every staff member I can in contact with greeted me and were friendly. I stayed on the 39th floor and had a view of Canal St. The room was in good condition and it didn't feel damn and humid like the... More

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Cordova, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First of all, I would like to start out by stating the good about the hotel. The hotel is in a prime location in middle of everything, a block or two from bourbon street. It's surrounded by good shopping and great eating all in walking distance. The hotel itself was nice and clean. I was very skeptical about this hotel... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear ANDEC, Thank you for sharing your stay with us! We're thrilled to hear that you liked our great location in downtown New Orleans and the warm, thoughtful service that our hotel is known for. It's also great to know that you found your room nice and clean. We really appreciate your feedback about the busy weekend and we will... More

Silverton, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Foune the hotel to be very clean, front desk efficient and friendly. Room was a respectable size, but no refrig available. We upgraded to a corner room @ a cost of $25/day extra. Hous keeping was late afternoon most days (7 day stay) had to asl for coffee and cups to be replenished at least twice. Elevators (7) were slow... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear 2012StepM, Thank you so much for sharing your experience with the New Orleans Marriott. We're pleased that you enjoyed our convenient location by New Orleans' famous Bourbon Street as well as the historic French Quarter and cultural destinations like the World War II Museum. We're also glad to hear that you had the pleasure of a corner room view.... More

Wautoma, Wisconsin
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is great, within walking distance of great restaurants, French Quarter sites and more. The lobby and conference rooms were comfortable and spacious, and the bar area very nice as well. We enjoyed delicious food at our conference prepared by the hotel. The only issue I had was with the small, dated looking room. We had... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

fredbon, Thank you for posting your review. I am pleased to hear you enjoyed our centralized location, our great room, and of course the food! However, I am sorry you did not find the same satisfaction in the room you received. In two months from now we begin a complete room renovation which consists of a brand new Marriott design.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Overall hospitality was great. Location close to attractions. Rooms were simple, no free wifi; no fridge or microwave; shower had a water stain on the ceiling. May choose another hotel next trip there.

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear 4EverKasted, We deeply appreciate your feedback and thank you for taking the time to share it with us. We're delighted that you received wonderful service, as we pride ourselves in our helpful, friendly hosts. We are sorry to hear that you did not find your room flawless. Should you return to New Orleans, we would very much like to... More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stopped here for a few days while touring America. On checking in we were greeted by Louis who was extremely helpful. He gave us a printout with all the places to go and see and to eat and drink it was a god send. The room ( number 740) was clean and bed comfy only thing was it was... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Michaela, Thank you for taking the time to share your experience with us! We're thrilled that you received stellar service from Luis and liked our convenient located at the footsteps in the French Quarter. We love it when our guests discover Frenchmen's vibrant live music scene and we're happy you enjoyed it! It would be out pleasure to host... More

Fremont, California
Top Contributor
409 reviews 409 reviews
56 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a review of the conference center. Decent but old facilities. Limited vegetarian and vegan options though. Service was fine. The location is good, right in downtown. We did not stay here s cannot rate the rooms.

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Andrew T, Guest Relations Manager at New Orleans Marriott, responded to this review

MihirMeghani, Thank you for taking the time to post your review about the New Orleans Marriott. We are glad to hear that you enjoyed our location as we are accessible to all downtown New Orleans attractions. However, I apologize that our meeting space did not meet your expectations. We look forward to the opportunity in the future to exceed your... More

Springdale, Arkansas
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 6 enjoyable days in July. This hotel does it right. Great location on Canal St and exceptional service. King room was roomy; great bed with pillows you can sleep on! Service was great! No complaints. Treat yourself on your next visit to New Orleans.

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Ron, Thank you so much for taking the time to provide us with feedback on your recent 6 day stay. We are delighted to hear that you had an extremely comfortable stay with great service! We couldn't agree more about how comfortable our Marriott beeds are. It would be our pleasure to host you again on your next trip... More

Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I booked the property via Priceline for a girls weekend. (I've been spending a lot of time in the city for both business and pleasure and was pleasantly surprised to book this hotel due to it being on Canal Street.) The location is great, within easy walking distance to everything. The hotel itself is well maintained. Our arrival and everyone... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear CeesaRae, Thank you for your feedback. We are thrilled that you enjoyed our convenient location. However, we are so sorry to hear that you did not receive the excellent customer service typical of our hotel. We expect all of our hosts to host brilliantly and please accept our deepest apologies. Should we have the opportunity to host you again,... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed at this hotel for a conference I attended. Overall, it's pretty average -- room, service and conference facilities. The main attraction is the proximity to the French Quarter -- everything is within walking distance. Be warned that the street directly behind the hotel can be quite sketchy at night time as there are several strip bars and... More

Was this review helpful? Yes 1
Andrew T, Guest Relations Manager at New Orleans Marriott, responded to this review

Rudy M, Thank you for taking the time to post your review about our hotel. We are glad to hear that you enjoyed our location as we are accessible to all downtown New Orleans attractions. However, I apologize that we did not meet your expectations, but we look forward to an opportunity to exceed them in the furture! More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#50 Business Hotel in New Orleans #56 Family Hotel in New Orleans #62 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
1310

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