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New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
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New Orleans Marriott
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New Orleans Marriott
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1,998 reviews from our community

Traveler rating
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    66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Marriott offered mobile check in, which I did. Upon arrival, there was no one at the mobile desk. Why streamline a check in process when you still have to have a person give you your keys, and no one's available? I waited for almost 10 minutes to get my keys when "regular" check in people were done in 5. Maybe... More 

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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

had a long weekend in New Orleans attending Ravens against Saints game.everyone(staff)helpful gave great advice,letting us know where to eat,shop,drink and most important Gamble.room average size (but i used my points so no complaints)Starbucks 22 floors away.i wanted to take the bed home,refrigerator keep the beer and wine cold.lots of amenities offered i didn't take advantage of because of Harrahs... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

tryingtomakeabuck, We truly enjoyed reading your review on your recent stay with us. Thank you for your input! We hope you enjoyed the Ravens' win. We're glad that our staff was able to provide you with good suggestions for great nearby NOLA spots to visit. Thank you for your input on our food and beverages. We are always working to... More 

Lafayette, Louisiana
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a weekend in New Orleans and stayed in the Quarter Tower of the New Orleans Marriott. Excellent location within walking distance of everything needed. Just park your car and forget about it until it is time to check out. Really nice lobby area with table service dining with good food at reasonable prices. Great place to stop and hang... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

RyanLag, We so enjoyed reading your review from your recent stay at the New Orleans Marriott! Thank you for taking the time to share this with us. First, we are so glad that you enjoyed the delicious coffee and beignets in the morning, one of the many rotating food specials we serve in our Greatroom. After all, what is NOLA... More 

San Diego, CA
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Have stayed here twice and love the location. Steps away from the French Quarter and right on Canal Street. Lobby is large and comfortable for relaxing and people watching. Starbucks right off the lobby for AM coffee. Service was great and view of the river was spectacular!

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

BParent, We are so glad that you enjoyed your first stay so much that you planned a second trip with us. It was such a pleasure to hear that you found our location to be perfect for your travels. We hope you had a chance to visit Cafe du Monde for a rich drink and decadent beignet! We are also... More 

Morristown, Tennessee
Top Contributor
65 reviews 65 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location within walking distance to all of French Quarter. Lots of restaurants, bars, and shops nearby.If you gamble, it is a short walk to Harrah's casino. Very good service from the staff. The downside is the room was very average and small. The bathroom was tiny. You barely had room to turn around. I was expecting a lot more... More 

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

227CarlM, Thank you for sharing your feedback. We are pleased you found our location to be conveniently located to all downtown Big Easy attractions. Our room remodeling will be completed this by this summer and while the rooms will not be made larger at this time the new room design will certainly have a greater utilization of space. We look... More 

Youngsville, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here several times. I work for another Marriott property so when I travel I always stay at Marriott properties. There are many options in NOLA, but I almost always stay here. I was very happy to see my room fully renovated. The renovations are nice. You will always find friendly, smiling faces when staying at Marriott and... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Brandon R, Thank you for choosing to stay with us during your time in the Big Easy! It's always a pleasure to host someone from the Marriott family. We're thrilled that you were pleased with our renovated rooms and that you found our staff to be friendly and helpful. Coming from a fellow Marriott employee, it means a great deal... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel on Canal Street. We have stayed here several times. The hotel is very clean. The rooms are a good size and clean. The hotel is older but the staff and the great service make up for it. The staff was very helpful and made great recommendations as to where to eat and what to see.... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

MaxS2012, We were delighted reading your kind review! Thank you so much for giving us this positive feedback and for your continued stays at our hotel. We love seeing familiar faces come back! We're glad that you find the hotel clean, rooms spacious, and our staff exceptional. We hope they directed you to take a historic streetcar to the recommended... More 

Springdale, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Hotel Marriott for three nights before our cruise and two nights after (Dec. 4 - 7 and Dec. 14 - 16 . Both times we were greeted with friendly smiles by Joe Wagley and another Joe the bellmans who couldn't seem to do enough to help us. My husband has to walk with... More 

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Evalyn B, We could not be happier to hear about the exceptional service that you experienced at our hotel! It is so important to us that our guests feel welcome every time they step inside and we are happy to hear that you felt that way. We're also thrilled that you found our beds to be immensely comfortable and our... More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Love the location of this hotel at the fringe of French Quarters. It is still quiet and clean yet so convenient. Some staff were quite helpful but not all. Security is good, they have guards standing by the main entrance late at night to watch out. However, we were rather disappointed with the quality of the room we stayed in.... More 

Was this review helpful? Yes
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

spicyfoodieaddict, Thanks for posting your review in regards to your most recent stay. We are pleased you found our location to be most convenient during your stay. However, we are very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall... More 

Houston, Texas
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Location is great being located between the Bourbon Street tourist area and the riverfront/casino area with both in easy walking distance. However I had a considerable wait to check in, and found the valet parking was effectively mandatory. I hate valet parking having numerous bad experiences but the cost was outrageous and also had a parking tax on top of... More 

Was this review helpful? Yes
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

ralph r, Thanks for sharing your review. We are pleased you found our French Quarter location to be most convenient during your stay. However, we are sorry to hear about the longer than anticipated wait upon your arrival as well as retrieving your vehicle from valet. We have shared this feedback with the appropriate hotel team. We to regain your... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Canal street(5)
  • Convention center(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#42 Family Hotel in New Orleans
#60 Business Hotel in New Orleans
#73 Romantic Hotel in New Orleans

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