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New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
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New Orleans Marriott
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New Orleans Marriott
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2,100 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked this stay through Priceline, and got an amazing deal on it. The location was perfect! It was in walking distance to a ton of stuff to do. The room was good and clean, and the bed was comfortable. The bell and concierge staff was awesome. This was a great stay and I would definitely recommend this place.

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Midlothian, Virginia
Top Contributor
98 reviews 98 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me start this by saying I did not bring any of these issues to the attention of the hotel. It was late, and I was tired and I didn't want to get out of my PJs to wait for Maintence. I have stayed at the hotel before and the staff is amazing. Friendly, happy, accomodating. It's in a great... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Just got back from staying for a conference in the hotel. My room was a little dated but clean. The service was excellent and staff friendly. I used the fitness center and it was clean and in good shape. I would stay here again. Room service prompt and food was good.

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

David T, We could not be happier reading your review! Thank you for all of your kind and generous words. We are thrilled that you experienced such excellent service and that you loved our fitness center and in-room dining. Should you travel to New Orleans again, we would love to host you in one of our beautiful updated rooms. Thank... More 

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a big hotel and is always busy, busy, busy. It seems to host many meetings/conventions. If you want a quiet, calm, peaceful atmosphere for your business or family travel, you need to look further. That said, the hotel has a nice "buzz" of activity and plenty of staff to help (concierge, bellstand, transportation, front desk). There is a... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

TravelingMomfromTX76, Thank you very much for your incredibly valuable feedback. It is so helpful in our pursuit to perfect the experience for our guests at our hotel. We are pleased that you loved our Starbucks for your morning coffee, our beautiful lobby areas, and exceptional staff. Thank you for your input regarding our guest rooms and connectivity. We hope to... More 

Baton Rouge, Louisiana
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We came down to New Orleans for a post-Christmas Reveillon Dinner, and stayed here. It felt like we rented a room at the Motel 6, for even more money than the Sheraton across the street. The room was very small, the wallpaper and décor was very dated, and the bathroom was tiny and dated as well. The bed was hard... More 

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Jess5k, Thank you for sharing yor review. We are sorry to hear that we did not meet your expectations during your most recent visit. Our rooms will all be completed with the remodeling in just a few months and they are sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests,... More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was average and we would stay here again. It shows it's age and the room was small and felt a bit cramped for the two of us. The wireless internet worked well. The best part was the location. It was within walking distance of the French Quarter but far enough away from the loud, bar scenes.

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Janee C, At Your Service Supervisor at New Orleans Marriott, responded to this review

TravelersABC, Thank you for your feedback in regards to your most recent stay at the New Orleans Marriott. I want to apologize for the state of your room, but I am happy that you would return. If you might have noticed we are currently undergoing full room renovations and are thrilled about the product. So when your travels bring you... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

Arrived early afternoon for a conference and 6 night stay at the hotel. Been kept waiting over 3 1/2 hours and still no room. Just a, "We don't know when your room will be ready" comment! This so called Southern hospitality, "Sucks". I was so looking forward to my first visit to New Orleans now all I want to do... More 

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Janee C, Owner at New Orleans Marriott, responded to this review

DaveWak, Thank you for your feedback in regards to your recent stay at the New Orleans Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I want to sincerely apologize for the long wait time for your room. Your feedback has been shared... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Context: I stayed here on a business trip. The hotel was hosting our national conference of professionals. Excellent internet access. The bed was very comfortable with plenty of pillows. My rating is based on the fact that all of needs were met, I had no complaints and the concierge Mr. Darrell Dillon did an outstanding job. He directed me to... More 

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

John B, We could not be happier after reading your incredibly kind review! Thank you for sharing this positive feedback. We are thrilled that you felt all of your needs were met from fast internet, to comfortable accommodations, to excellent dining guidance from Darrell. Thank you for letting us know about his exceptional service! We hope to host you again... More 

Raymond, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I couldn't have been more impressed with the great location, friendly staff, and absolutely amazing breakfast buffet in the restaurant! I was having technical difficulties while trying to work from the hotel and the staff went waaaay above and beyond trying to help me. I will absolutely stay there every Mardi Gras in the future!

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

JustAmyJo, We are overjoyed reading your incredibly kind review! We cannot thank you enough for your generous words. It is wonderful to hear that loved our perfect location, friendly staff, and delicious breakfast. Thank you for letting us know about the fantastic job our team did to make your stay absolutely perfect. We are so excited to welcome you back... More 

Decatur, Indiana
Top Contributor
125 reviews 125 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice location on Canal Street plenty of restaurants, bars and shopping in easy walking distance. Bourbon Street is two and a half blocks away. In the opposite direction, is Harrah's Casino in about 3.5 blocks, just a bit further is the New Orleans aquarium (5 blocks) from hotel. The WWII museum is also an easy walk. No walking for you?... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

ChiefGuru, We are so thrilled that you loved your stay so much! It is wonderful to hear that you loved our French Quarter location, countless amenities and nice public spaces, and friendly staff. You may be happy to hear that Marriott Rewards members can now receive complimentary in-room wi-fi by booking online through Marriott.com. We hope to host you again... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(88)
  • Bourbon street(34)
  • Great location(30)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(11)
  • Friendly and helpful(10)
  • Canal street(5)
  • Convention center(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#53 Family Hotel in New Orleans
#59 Business Hotel in New Orleans
#75 Romantic Hotel in New Orleans

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