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New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
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#87 of 153 Hotels in New Orleans
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New Orleans Marriott
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New Orleans Marriott
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1,857 reviews from our community

Traveler rating
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    434
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oregon City, Oregon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

I selected this particular Marriott because it is close to Bourbon Street but far enough away to not have the noise and congestion of staying right on Bourbon Street. The hotel staff were helpful and accommodating. We had a block of 10 rooms and everyone was satisfied with the hotel. Like many other Marriotts, this one has great beds. I... More

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clute, tx
1 review
5 of 5 stars Reviewed yesterday NEW

One night stay, was great hotel, very friendly staff, let us pick our rooms, and we stayed in 840 a handicapped room that was really big and extra comfortable bed, I slept like a baby, and we walked everywhere - harrahs casino, both malls and bourbon st.. and it was fabulous minus trashy bourbon st. Yuck.. lol

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Saint Louis, Missouri
Top Contributor
107 reviews 107 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

My cousin and I arrived in New Orleans in the early morning hours for a girls weekend and hit the ground running. After doing several tours and running around, we made our way to the Marriot - around 6pm. I had booked this trip on Hotwire, which I have used many times in the past without issue. When I got... More

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la habra heights
Contributor
17 reviews 17 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel. Let's face it you are in New Orleans and you are not going to be in your room that long. The are pleasant enough. Nothing bad just nothing to shout about. Keep in mind NO safe in room. There are safe deposit boxes at registration for free so use those and don't walk the... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your valuable feedback regarding your recent stay at the New Orleans Marriott! We are thrilled that you loved our ideal location on Canal Street. It's great that you were able to visit so many local spots, including the fabulous Palace Cafe! We are also glad you enjoyed the hotel bar and your fantastic river view. We apologize... More

Twin Cities
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am a Marriott Silver Member (about to be Gold). I stay at Marriotts all the time and am generally very satisfied. This particular location has substandard rooms and overpriced ammenities. You will find much better accomodations elsewhere on Canal Street or close to it. Negatives: - Rooms are very small. Bathrooms even smaller. - Breakfast doesn't start until 6:30am,... More

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Cleveland, Ohio
Contributor
19 reviews 19 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What could have turned into a disaster was quickly remedied by the front desk staff, who switched me and my colleague out of a 5th floor room which - despite the "no smoking" sign - smelled of cigarettes, into a slightly larger corner room on the 38th floor (with an awesome view of the city) at no extra charge. That... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing with us about your experience staying at the New Orleans Marriott! We are so glad that we were able to get you into a comfortable corner room with a great view of the city. It is great to hear that you loved our convenient location and were able to take advantage of the streetcars to explore... More

Birmingham, Alabama
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed at this Marriott for 3 nights for a mini vacation. Our stay was fabulous! It was within walking distance to just about everything. The staff was incredible! On our first night there, we received a tray of chocolate covered strawberries and a bottle of champagne as a gift from the front desk. We were... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We were beyond thrilled to hear about your first-class experience with us! It is wonderful that you and your husband enjoyed your welcome surprise and the friendly service. We are also glad that we were able to suggest some restaurants for you during your mini vacation. We hope you had a chance to try the amazing Bananas Foster Bread Pudding... More

Fort Myers, Florida, United States
Senior Contributor
25 reviews 25 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Marriott on Canal street is a great central location for exploring the city. It is right on the edge of the French quarter and also convenient to the convention center, the riverwalk and the warehouse district. It is an older hotel, but in reasonably good shape. Staff are friendly and helpful and there is a nice rooftop pool. I... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

What a delight it is to hear how much you enjoyed your time at the New Orleans Marriott! Thank you for taking the time to share this with us. We are glad that you found our location ideal for your explorations of New Orleans and that you loved our friendly and helpful staff. It is also wonderful that you enjoyed... More

1 review
2 of 5 stars Reviewed 5 days ago NEW

In comparison with other Mariots this one is sub par. Couldn't get into our room. 6 times over the course of 3 hours we got new keys/were told to wait as someone was going up to the room and would fix while we were out. Management failed to resolve the issue and kept passing the problem on to someone else... More

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Dover, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 5 nights for a conference. Location was good, lots of great restaurants within walking distance. Great lobby but agree rooms need some updating. I thought the service was exceptional from the front desk, restaurant, bar and all staff I met. Nice gym and pool. I did find the hotel rather loud even on a high floor. Guess that is... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so pleased to hear about your wonderful stay at our hotel! It is great that you loved the atmosphere in our lobby, our exceptional service, and the nice gym and pool. We apologize that you experienced some noise and we hope that you were able to get a good night's sleep. We are also glad that you found... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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