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All 153 New Orleans hotels

New Orleans Marriott

3.5 of 5 Hotel   |   555 Canal Street, New Orleans, LA 70130 (Central Business District)
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67%
Ranked #85 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed yesterday
Talltoo Charleston, South Carolina
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1,813 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (480)
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English first
Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

The staff at this hotel were just great. Each and everyone on the staff was so pleasant and help. The location was the best not to close to Bourbon St but not that far away from the madness. This was my first visit to this hotel but I would stay there again and again.

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Salt Lake City, Utah
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is an efficient hotel which feels more like a destination for business than leisure. The Canal Street locations is convenient but a little iffy walking from the French Quarter or the River Front late at night.

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Harbor Springs, Michigan
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The Marriott on Canal had the best staff I've ever encountered at a hotel. The rooms were average (actually a bit small), but we had a city view on the 39th floor and our 4 night stay was superb. Clean elevators, wonderful king size bed with fluffy comforter, happy, smiling, polite staff-- I'd definitely stay here again, I might just... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay at the New Orleans Marriott with your friends. We are glad that you had such a good experience and would recommend our hotel. We are also happy that you loved our incredible staff as much as we do and that you enjoyed your fantastic... More

Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Marriott on Canal Street is in a prime location. Close enough to Bourbon Street to enjoy the parties, yet far enough away so you do not have to deal with the noise. I have stayed at this hotel twice (first time Feb of 2013). I enjoyed my stay both times. The rooms are very comfortable, whether you are there... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so happy to hear that you enjoyed your time with us! Thank you for taking the time to let us know about your great experience. We are glad that you liked our prime location on Canal Street and our incredibly comfortable rooms. We hope you were able to stop by the New Orleans French Market during your stay!... More

Peoria, Illinois
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed staying at this hotel. Check in was fast and efficient.The hotel has a smart elevator system. You key in what floor you want and it tells you which elevator to board. We never waited more than a minute for the elevator car to reach our floor. I wish every hotel had this system. We had a difficult... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so happy to hear that you enjoyed your stay at the New Orleans Marriott! It sounds like you had a fantastic experience and we are incredibly glad to hear that. We are pleased that you liked our efficient elevator system and got to spend some time relaxing by our pools. We are also glad that you loved our... More

Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We are regular Marriott customers and usually choose a Marriott hotel over others when there is one available. This hotel has a beautiful lobby and the help is nice. However, the rooms are outdated, small and in need of repair. We requested a king sized bed in our room when making reservations and got a room with two double beds.... More

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Andrew T, Guest Relations Manager at New Orleans Marriott, responded to this review

Kudzu773, Thank you for taking the time to post your review about your recent trip to the Big Easy. We are delighted to hear about your wonderful interactions with our staff! It is unfortunte you did not feel the same way about our room decor. In the fall, we will begin a complete room renovation that will certainly meet your... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This isn't really a hotel for the budget-friendly crowd, but if you're going to New Orleans to have a good time & you want a fun hotel located within walking distance of the French Quarter, then this one is great. I've stayed here several times & I love it. You've got a massive lobby and spacious bar that always has... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so glad to have hosted you again at the New Orleans Marriott! Thank you for taking the time to provide us with your feedback. It is incredibly valuable in helping us to continue providing a first-class experience for our guests. We are happy to hear that you like the great atmosphere of our bar and our friendly service.... More

Carrollton, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Do your research so there are no surprises. I'm not rating the 40 dollar parking,17 dollar internet room charge, there is no frig and no microwave. The parking attendant, bail boy, front desk, room, and overall service were great.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so happy to hear that you enjoyed your recent experience at the New Orleans Marriott! We truly value your feedback. It helps us immensely to continue providing premium service for our guests. We are also glad that you found our service great and the hotel organized and lively. We hope you were able to make it to over... More

1 review
3 of 5 stars Reviewed 1 week ago

Overall, we enjoyed our stay here but several things put a damper on it. 1. Parking is extremely expensive ($48 daily) and having to wait forever for your vehicle to be brought from an off location when you want to drive somewhere. 2. The restaurant located in the hotel is extremely expensive as well (after all the add-ons) and the... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Deb L, Thank you for providing us with your feedback. We are pleased to hear you enjoyed your room on our top floor and enjoyed the views of the Crescent City. This September we will begin a complete room renovation that will consist of a brand new Marriott design which will certainly address your concerns with the room you received.... More

Orlando, Florida
1 review
2 of 5 stars Reviewed 1 week ago

First time in New Orleans and I would have to mark the hotel as a low point. On the plus side, the hotel was very fancy, and in a very good location; it was right next to stops for several streetcar and bus lines, and within walking distance of the entire French Quarter. The beds were also very soft and... More

Was this review helpful? Yes
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Brett R, Thank you for providing us with your feedback concerning your recent stay. I am pleased to hear you found our location and hotel amenities to be enjoyable during your time with us. However, the few incidents that you encountered during your stay is very concerning. This certainly requires our team to investigate the matters further to prevent either... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#50 Business Hotel in New Orleans #55 Family Hotel in New Orleans #71 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
1310

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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