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New Orleans Marriott

3.5 of 5 555 Canal Street, New Orleans, LA 70130
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New Orleans Marriott
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New Orleans Marriott
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1,892 reviews from our community

Traveler rating
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    799
    442
    129
    64
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248
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627
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I am currently at this hotel and oh my what a disappointment. I called in ahead of time to request a king bed and a refrigerator on my room. Arrived. No king bed, no refrigerator. Front desk clerk quickly caught an attitude after I complained. How rude. Money down the drain as I search for a hotel that allows me... More

Was this review helpful? Yes
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

MarieStRose, We are so sorry to hear about your experience thus far. Please contact the front desk at your convienince as we certainly can accomodate these requets. We are delighted to be hosting your anniversary weekend and we want to make this right for you. More

texas
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a corner room fronting Canal and Decatur. Great view of Mississippi River to the south. Very quiet. Friendly and accommodating reception staff. First rate all the way. Wi-Fi had strong connection. Caters to business and convention travelers.

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Myrtle Beach, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I understand that this Hotel is in the city but did not feel the room was worth the price we paid . The rooms were older and very average . I must say the beds were very comfortable . We had booked a river view room and were placed in a room overlooking the roof , when I called down... More

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philadelphia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Attended a conference which was held at the New Orleans Marriott from 10/14-18/ 2014. I had not been to New Orleans and I was very happy with the location. I walked everywhere and took the St. Charles trolly just a couple blocks from the hotel. My room had a king size bed which was very comfy and I asked to... More

Was this review helpful? Yes 1
Lakewood, Ohio
Contributor
14 reviews 14 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location, but it looks like it was last updated in the late 70s/early 80s. I've read in other reviews that it is being updated soon, which is great! My room had peeling paint on the bathroom ceiling and the hallway carpet was really, really stained. The room itself was clean (we had a corner... More

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Top Contributor
73 reviews 73 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was in town for a conference at the Marriott. The room was nice and clean. Great view of downtown and the river. So convenient to the French Quarter and the trolley. The staff was friendly and prompt. I had a good visit.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing such beautiful photos of our surroundings. We are thrilled that you found your room to be clean, enjoyed your view of the Mississippi River, and found our team to be friendly and prompt. Our convenient proximity to the French Quarter offers walkability to the French Market, the Audubon Insectarium, and Bourbon Street. Should your travels bring... More

stratford
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We found that this hotel was a great place to stay for our time in NewOrleans. Room was very clean,cleaning staff very good. The area around the bar was plentiful for all the meals were excellent.The staff at the dining area were so helpful. very happy with the choice.

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We deeply appreciate you taking time out of your day to review our hotel. The fact that you were satisfied with our location, cleanliness, meals, and service reassures us that we are providing our guests with a comfortable and welcoming experience. We are thrilled that you selected us as your hosts and were happy with your decision. It would be... More

Kentucky
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first stay at this hotel. I typically stay at the Hilton Riverside when visiting NOLA but it was sold out on this trip so I ended up at the Marriott. The hotel was in a great location and once we parked the car we were able to walk just about anywhere we needed to go. You are... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are delighted that your first visit with us was an exemplary one! It is so wonderful that you were able to utilize our convenient location and hope you were able to visit some local attractions such as the National World War II Museum and the Aquarium of the Americas. We do have a marvelous view of the grand Mississippi... More

Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My second time at this wonderful hotel right in the edge of the French Quarter. Able to walk safely no matter what time of the day or night to attractions or restaurants. Rooms were spacious and very well maintained by the hardworking staff. Conference food was good. Loved the elevator service. Hardly any waiting for the next elevator.

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing photos from your recent stay with us. We are thrilled to know that our convenient location, spaciousness, and the view from your room exceeded your expectations. We are very glad that our unique, high-efficiency elevator was advantageous to you and that you were delighted with your meals during your conference. Should your travels bring you back... More

NE USA
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This centrally located hotel is a perfect place to stay if your visiting or exploring the City of New Orleans. The rooms were nice and very clean. staff was helpful and made you feel welcome. Only drawback was early closing time for the hotel bar.

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are pleased to know that you enjoyed yourself during your business travels with us. It is wonderful to know that you were satisfied with your room and the cleanliness, and that our team was helpful to you and made you feel welcome. Although you were displeased with our bar hours, we hope you were able to venture out to... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1310
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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