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All 153 New Orleans hotels

New Orleans Marriott

3.5 of 5 Hotel   |   555 Canal Street, New Orleans, LA 70130 (Central Business District)
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67%
Ranked #87 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed yesterday
otis94 Vancouver, Canada
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  • Reviews (1,773)
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  • Room tips (467)
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1,773 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
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English first
Vancouver, Canada
Top Contributor
61 reviews 61 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great hotel right on Canal in the French Quater. Street car stop right at the hotel. When we checked in Maya at the front desk was super friendly. This was our first stay at Marriott Hotels. Would stay here again if in New Orleans. Rooms need a little up dating.

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Milos, Greece
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed enjoyed are stay.The staff was attentive, courteous and accommodating. We had a corner suite with a view of the French Quarter and a view of the Mississippi River.The room was clean and comfortable. The location was perfect for walking to our favorite places. We had such a great time.

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NJ
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I wasn't sure what to expect, but was very impressed with all the staff that we interacted with. They were very warm and welcoming. Our room was fine. As some have said, it was not huge, but then we didn't need a huge room. It worked just fine for two of us. It was clean, the bed was very comfortable,... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear nukat, Thank you for your kind words about the New Orleans Marriott! It was our pleasure to host you this summer in New Orleans, which is a beautiful time of year to be in the French Quarter. We are delighted to hear that you adored our elevator system, convenient downtown location, and friendly hosts. We hope to see you... More

Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved the elector button system, no big wait times. Fast, professional and helpful staff. Great location, was able to walk to great sites to see. Clean rooms. Free cookies. Two big pools. Good looking fitness center. Treadmills, weights, etc.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Meschelle, We really appreciate your feedback regarding your recent stay with us! It sounds like you had a wonderful experience. We're glad to hear you enjoyed our great location at the footsteps of the famous French Quarter as well as our well-equipped gym, friendly staff, and pool area. We hope to welcome you back to New Orleans on your... More

The Woodlands
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Staff is very nice, however, be sure and walk with your bags to the room. One of our bags disappeared on the way up. It was never found. The restaurant on premises is decent. Good breakfast buffet. Stayed with kids. They enjoyed the pools and cool elevator bank. Will stay in a smaller hotel next time. Didn't like mass chaos... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Cclovell, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you and your kids found our staff and hotel amenities to be enjoyable. However, I am sorry to hear about the bag of yours that went missing during your visit. I highly encourage you to reach out to our Loss Prevention... More

Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was my second time staying at this property. The front desk staff where very accommodating and friendly. Actually every staff member I can in contact with greeted me and were friendly. I stayed on the 39th floor and had a view of Canal St. The room was in good condition and it didn't feel damn and humid like the... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Janeen, Thank you for taking the time to share your experience with us during Essence 2014. We are delighted that you found our staff exceedingly helpful and friendly and that you loved your view from the 39th floor. Please accept our apologies that your stay was not flawless and we hope to make your stay a 5/5 during your... More

Cordova, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all, I would like to start out by stating the good about the hotel. The hotel is in a prime location in middle of everything, a block or two from bourbon street. It's surrounded by good shopping and great eating all in walking distance. The hotel itself was nice and clean. I was very skeptical about this hotel... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear ANDEC, Thank you for sharing your stay with us! We're thrilled to hear that you liked our great location in downtown New Orleans and the warm, thoughtful service that our hotel is known for. It's also great to know that you found your room nice and clean. We really appreciate your feedback about the busy weekend and we will... More

Silverton, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Foune the hotel to be very clean, front desk efficient and friendly. Room was a respectable size, but no refrig available. We upgraded to a corner room @ a cost of $25/day extra. Hous keeping was late afternoon most days (7 day stay) had to asl for coffee and cups to be replenished at least twice. Elevators (7) were slow... More

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear 2012StepM, Thank you so much for sharing your experience with the New Orleans Marriott. We're pleased that you enjoyed our convenient location by New Orleans' famous Bourbon Street as well as the historic French Quarter and cultural destinations like the World War II Museum. We're also glad to hear that you had the pleasure of a corner room view.... More

Wautoma, Wisconsin
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is great, within walking distance of great restaurants, French Quarter sites and more. The lobby and conference rooms were comfortable and spacious, and the bar area very nice as well. We enjoyed delicious food at our conference prepared by the hotel. The only issue I had was with the small, dated looking room. We had... More

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Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

fredbon, Thank you for posting your review. I am pleased to hear you enjoyed our centralized location, our great room, and of course the food! However, I am sorry you did not find the same satisfaction in the room you received. In two months from now we begin a complete room renovation which consists of a brand new Marriott design.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall hospitality was great. Location close to attractions. Rooms were simple, no free wifi; no fridge or microwave; shower had a water stain on the ceiling. May choose another hotel next trip there.

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Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear 4EverKasted, We deeply appreciate your feedback and thank you for taking the time to share it with us. We're delighted that you received wonderful service, as we pride ourselves in our helpful, friendly hosts. We are sorry to hear that you did not find your room flawless. Should you return to New Orleans, we would very much like to... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(90)
  • Bourbon street(35)
  • Great location(32)
  • Elevator system(24)
  • Very nice(21)
  • Valet parking(16)
  • Hotel staff(13)
  • Friendly and helpful(10)
  • Convention center(5)
  • Canal street(5)

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#50 Business Hotel in New Orleans #58 Family Hotel in New Orleans #63 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
1310

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