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Hyatt French Quarter

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800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
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Hyatt French Quarter
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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  • French first
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  • All months
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  • Mar-May only
    (293)
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Denver, Colorado
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

King room was spacious, comfortable, and lovely. Was not noisy overall, considering my room faced canal street. Hotel staff was helpful, friendly and eager to please. Walking distance for those who are able throughout the French Quarter. Located near some popular restaurants. Breakfast at hotel a little pricey for what you get, but convenient. Yummy snacks/desserts available all hours.

Was this review helpful? Yes
Albuquerque, New Mexico
Level Contributor
101 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Right in the French Quarter! Large rooms with high ceilings and within close walking distance to everything in the French Quarter. The rooms have a small fridge, so you can keep food/drinks. The staff is friendly and can help or direct you to places, restaurants, etc.

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Route66travel, Thank you for the excellent rating and review! We're glad to hear your accommodations and service exceeded all your expectations. We hope you continue to keep Hyatt French Quarter in mind on any future trips to New Orleans, we'd be happy to have you again soon! Warm regards, Ben Leyva Director of Rooms More 

Wollongong, Australia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed staying at this hotel. We had a room that opened up onto the outdoor pool and it was amazing. Friendly staff who were always doing their best to make us comfortable. Easy walk to Bourbon Street, but able to escape from it in this hotel. We recommend this hotel to all coming to New Orleans.

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello BDay72, Thank you for the great recommendations. We're glad your accommodations were comfortable ones and that your first time with us was a great one! Until next time! Warm regards, Ben Leyva Director of Rooms More 

Gonzales, United States
5 of 5 stars Reviewed 2 days ago NEW

We have a small convention of less than 200 people. This was perfect for this type of group. But everything was good. Staff were very nice and very helpful. This is the second time I stay here, will stay again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Timothy B, Thank you very much for your great review! We're thrilled your second stay with us was a great one and that you're looking forward to the third. Sounds like you've made Hyatt French Quarter your hotel while here in NOLA. Until next time. Best regards, Ben Leyva Director of Rooms More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here after having a disappointing stay across the street at crowne. The staff were great. The room was amazing. Clean and big. We had a balcony overlooking bourbon street that was shared with one other room. A great place to stay in the French quarter. People watching is great. And you can do it all... More 

Was this review helpful? Yes 1
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Trinity S, Thank you for the great review! Sounds like your first experience with us was a great one. Please let us know if you're ever in New Orleans again, we would be glad to have you here. Best regards, Ben Leyva Director of Rooms More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I don't love New Orleans but if you are going there I would definitely recommend this hotel. It is close to anything you would want to do in the Quarters. The treats in the Sweet Shop were delicious. The Red Fish was delicious. Hard Rock is around the corner.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Judy G, Thank you for the great review. We're sad to hear you're not a fan of NOLA, but glad to hear your experience at Hyatt French Quarter was a great one. Hope to see you again soon! Ben Leyva Director of Roms More 

ferriday, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

wonderful staff...helpful and quick to serve at every position from front desk to housekeeping. great location for walking around in the french quarter and other local attractions. opens to canal, iberville and daulphine streets beautiful room and it was huge. enough room for 3 more people

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Stephanie P, Thank you for the great review! We appreciate the informative recommendations. We're happy to hear your stay with us was a pleasant one. Hope to see you again soon. Ben Leyva Director of Rooms More 

j
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was a great hotel, good location, parking was very high, $47 a day, staff was very friendly, called hotel for corporate rates and was able to acquire great rate, $139 a night for balcony room overlooking pool, Resturant on property and was able to exit hotel on various streets in French Qtr

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello JGV57, Thank you for the great review and rating! We're glad to hear your first experience with us was a great one and that you've made us your hotel of choice on your next visit to New Orleans. Warm regards, Ben Leyva Director of Rooms More 

Chesterfield, United States
5 of 5 stars Reviewed 5 days ago NEW

From the time I was greeted at the door, my stay was nothing short of impeccable. The rooms were nicely appointed, high ceilings, shiny fixtures-clearly serious time was put in for the upgrades. Location was perfect. Step right outside to Bourbon or Canal Streets. The restaurants available in the hotel were sufficient for a night in. The staff were very... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Latoya B, Thank you very much for your great feedback! Sounds like you've made Hyatt French Quarter your hotel of choice here in NOLA. Until next time! Best regards, Ben Leyva Director of Rooms More 

Kansas City
Level Contributor
191 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I liked this hotel, but the service let me down. Not up to Hyatt standards. First, we were staying in a Suite. We notified them that they missed us several times with the turn down service (they failed to do the turn down 3 out of 6 days). I told them what turn down amenity we preferred. So, you would... More 

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Travelinlight, Thank you very much for your feedback on your recent stay at Hyatt French Quarter. I'm disappointed to hear your expectations were not med during your stay with us, especially coming from a loyal Hyatt guest. I'd be happy to discuss your stay more in detail in hopes to recover from your stay and regain your trust. Please... More 

Hotel Review Summarization

What travelers say

  • Bourbon street(23)
  • Very nice(12)
  • Great location(7)
  • High ceilings(6)
  • Room service(5)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Petite Double Queen Suite (57)
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Other (6)
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