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Hyatt French Quarter

4.0 of 5 800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
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758 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
1 of 5 stars NEW

Similar to the posts below I am writing because I am extremely disappointed with the service I received. As a young executive working for a major corporation, some of my job requires travel in both Canada & United States. I have never experience such terrible customer service. We booked a room that had a balcony and on the day we... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

I can't say that this hotel doesn't have the potential to be great, but unfortunately me and my friends did not have the greatest experience for his Bachelor Party. We received a call in December "offering" us to upgrade our room to a larger suite but NOT on Bourbon and with NO balcony, which we originally had and particularly wanted.... More 

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

After doing weeks of research we decided to stay at the Hyatt French Quarter during Mardi Gras. The dates we had arranged were February 15th-19th. The main thing that we wanted was a balcony overlooking the celebrations at night so we could be involved in the festivities. After exploring countless other options we decided on the Hyatt because there was... More 

Was this review helpful? Yes 2
San Antonio, Texas
Top Contributor
89 reviews 89 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had great service from the moment we pulled up. The decor was awesome both in the room and throughout the hotel. The room was very clean (especially for the amount of traffic NOLA gets) and the amenities were great! I don't normally take baths in hotels but the tub was squeaky clean....so I did it. The fridge in the... More 

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Morgantown
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has the biggest rooms in the French Quarter and only a block off bourbon and a block off Canal. Great Location. Great Staff. Only 2 small concerns internet was slow and the TV was too far from the bed. But hey you are in New Orleans so needs to watch TV.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay in the Hyatt. The rooms are huge by uk standards and very comfortable as you would expect at this price. The French Quarter can be very noisy during Mardi Gras and on our first night we had an external room and were kept awake until 4am when the bars closed. We asked to swap the... More 

Was this review helpful? Yes 1
Greenville, South Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a fantastic Mardi Gras at this hotel. It was clean, well-designed and very convenient to all we wanted to do. Tom, the concierge, was incredibly helpful with the set-up of tours, restaurant recommendations and even helping us pack art we bought! We loved our time there.

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I am still undecided on how to review this hotel. Did I love the location and the hotel itself, yes. I think being located right off Bourbon makes this hotel a great location to stay at and it is very nice. However, not having to pay for my stay makes me a little more biased to the good side. However... More 

Was this review helpful? Yes 1
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the only place we stay in New Orleans. It is close (1 block) from Bourbon, but far enough not to be bombarded with too much noise. We just got back from Mardi Gras 2015, and have nothing bad to say about this hotel. Both Tom and Rachel at the desk were super helpful, the newly renovated rooms are... More 

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Ben L, Manager at Hyatt French Quarter, responded to this review

Hello GSDNurse, Thank you for your great feedback! We're happy you had a good time with us at Hyatt French Quarter. We'll see you on your next visit to NOLA. Best regards, Ben Leyva Director of Rooms More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We love staying at Hyatt's. This one is very close to the Bourbon Street, just a 2 minute walk. The customer service was amazing! It was very clean and comfortable beds, we would definitely stay there if we return.

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Jaymerenner, Thank you for your great feedback! We're glad you enjoyed your time at Hyatt French Quarter and look forward to your return visit. Best, Ben Leyva Director of Rooms More 

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Additional Information about Hyatt French Quarter

Address: 800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District , French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt French Quarter 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hyatt Hotels Corporation, Hotels.com, Orbitz, getaroom.com, Priceline, Odigeo and EasyToBook so you can book your Hyatt French Quarter reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta
Hotel Style:
#7 Green Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#19 Business Hotel in New Orleans
#29 Family Hotel in New Orleans

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