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Hyatt French Quarter

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800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
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Hyatt French Quarter
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848 reviews from our community

Traveler rating
    459
    291
    60
    24
    14
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107
373
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132
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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Seattle, WA
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent two nights at the Hyatt French Quarter last week. Our room was ginormous with two super comfy queen beds. I was worried about the noise since it is across the street from Bourbon Street and it WAS spring break, but our interior room was super quiet. Was traveling with husband and two kids. Let me just say that... More 

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Dogorama, Thank you very much for your detailed feedback, we're glad you and your family had a great time with us at Hyatt French Quarter. I appreciate your feedback on the refrigerator signage. A fair comment that we will most definitely look at updating. Please let us know if we may be able to assist with any future bookings.... More 

Olney, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Would highly recommend the Hyatt French Quarter. Very friendly and helpful staff. Clean. Safe community. Close walking distance to many attractions including Bourbon Street and Jackson Square. Will definitely go back again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Cris C, Thank you for the great rating and kind recommendation. We're glad you've made us your hotel of choice while visiting here in New Orleans. Looking forward to the next stay! Warm regards, Ben Leyva Director of Rooms More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were a group of girls traveling for a 30th birthday party. We booked 2 rooms and were hoping to be close to each other. The hotel booked us in a room where we shared a balcony. It was fantastic. Very clean, high ceilings, well decorated and AMAZING staff. Shout to Vincent aka Vincenzo who made it his mission to... More 

Was this review helpful? Yes 1
Ben L, Manager at Hyatt French Quarter, responded to this review

Hi Jacklyn G, Thank you for the great review and rating!! Sounds like you and your friends had a great time. I appreciate the kind feedback on our bell attendant Vincent or "Vincenzo". I'll be sure to pass on your kudos to him and the staff. We're glad you've made Hyatt French Quarter your hotel of choice here in New... More 

Bellingham, Washington
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent one night here before moving to the Hyatt Place for a convention. Really should have stayed and walked to the center. The room was first rate and the staff were great, friendly and helpful. The only downside was the hallways were a bit confusing. I have a good sense of direction and the first time out of the... More 

Was this review helpful? Yes 2
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello bhameagle, We really appreciate you taking the time to tell us about your stay. Thank you for the rating and for the kind feedback. I appreciate your feedback on the guest corridors and apologize if it caused any inconvenience during your stay. Your feedback is what gives us the opportunity to improve our service. Hope to see you again... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved the Hyatt French Quarter. Just 1/2 block from Bourbon street, with the hotel's back entrance on Canal Street, you can be in the middle of the action in minutes. Our room facing the inside courtyard was quiet and lovely. The beds were very comfortable. The in hotel cafe, PowderedSugar, had wonderful breakfasts. The staff was very friendly and... More 

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Maja057, Wow, thank you for the great review and for making Hyatt French Quarter your hotel of choice here in New Orleans! Hope to see you again soon. Best, Ben Leyva Director of Rooms More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location is awesome. As with many Hyatt properties, the Wi-Fi sucks... in room, but other than that, I'd give it 2 Thumbs Up. What brings us to and keeps us with the Hyatt chain, is it's great customer service and friendly staff. Good Hotel, right in the middle of all the action... everything is easy to walk to and... More 

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Tanaz C, Thank you for your kind feedback. We appreciate you being loyal to Hyatt because of our customer service. I'm disappointed to hear you had difficulty with our internet speed. I do want to assure you that in the past couple of weeks we have been working with our provider to identify the problem to ensure the bandwidth... More 

Preston, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

entering the hotel we were given a warm welcome from the staff. Nothing was too much trouble. Our room was clean and comfortable and overlooked the courtyard. We felt that the staff went out of their way to make our stay enjoyable. Would recommend this hotel if you want to be near Bourbon Street.

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Jen D, Thank you for the great feedback! We really appreciate you taking the time to tell us about your stay at Hyatt French Quarter and for the kind recommendation. Warm regards, Ben Leyva Director of Rooms More 

Sugar Land, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice clean hotel. Perfect location for the French Quarter. The staff was very helpful and caring. The rooms were very clean and well decorated. We thought it was great how they kept the old charm but everything seemed new and updated.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Peter F, Thank you for your great review! We're glad you had a good time with us. Please let us know if we can be of any assistance on any future bookings! Best regards, Ben Leyva Director of Rooms More 

baton rouge, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

room 321, if you are assigned this room, ask for a different one, the smell was annoying. Overall, the staff was very friendly and the bar makes a solid cocktail. powdered sugar is maybe a little overpriced but they had a decent breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello Stephen A, Thank you very much for taking the time to tell us about your experience with us. I'm disappointed to hear that the odor in your guestroom was a foul one. Rest assured we will address immediately. Thank you for bringing this to our attention. We do hope you continue to keep Hyatt French Quarter in mind on... More 

Central Pennsylvania
Top Contributor
170 reviews 170 reviews
30 hotel reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In the midst of the action in the French Quarter (the hotel backs onto Bourbon Street at its end near Canal Street), this hotel offers a quiet base of operations. We had a room on an interior courtyard that was totally quiet, but I understand that the rooms overlooking the active French Quarter were audibly comfortable as well. The rooms... More 

Was this review helpful? Yes 1
Ben L, Manager at Hyatt French Quarter, responded to this review

Hello amosesq, Thank you for the great review, we're glad you had a great time and were able to enjoy the hotel and the surrounding area. Thank you very much for taking the to tell us about your experience, we hope you continue to think of Hyatt French Quarter on your return visits. Until next time! Ben Leyva Director of... More 

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