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Bourbon Orleans Hotel

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717 Orleans St., New Orleans, LA 70116
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10% Off & Free WiFi
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2,325 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Bourbon Orleans Hotel
See the most recent reviews
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed April 26, 2014

Everyone was extremely helpful, hotel was very clean and was centrally located for activities in the Quarter. The pool area was great for a meeting place and was spacious with nice seating and an inviting pool.

Was this review helpful? Yes
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Mary R, Thank you for staying with us here at the Bourbon Orleans Hotel. I was delighted to learn you enjoyed our staff, property, and location. Please let all you friends and family in Milwaukee know we are ready to serve them and ensure a wonderful French Quarter experience. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2014

Every time I stay at the Bourbon-Orleans, I love it a little bit more. The hotel staff, from manager to housekeeping, are friendly, courteous, and welcoming. Returning to the Bourbon-Orleans is always a little bit like coming home. I was born in New Orleans, and when I step through the door of the Bourbon-Orleans, I feel I've arrived not only... More 

Was this review helpful? Yes 3
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Caroline G, We love to hear that the Bourbon Orleans Hotel is a little like coming home. Our goal is to ensure that all of our guests are comfortable and feel very welcome. French Quarter Fest is a wonderful event! We consider pralines on the pillow a special treat……….come on back to your home away from home soon. Thank... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

Staff is friendly and very welcoming offering great tips on places to eat. Room was super quiet with very comfortable beds. Love the fact that there was no bedspread - just a fresh and clean white duvet comforter. Fantastic location in French Quarter - short 6 blocks to Canal Street to jump on the trolley cars. Highly recommend this hotel.

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear BooBoo61, Thank you for staying with us in April and for your nice comments. Please let all your friends in Los Angeles know that the French Quarter awaits them at the Bourbon Orleans Hotel! More 

Portsmouth, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

First visit to New Orleans, checked in and stepped straight onto the street in the middle of the Easter parade, wow what a party! Although the hotel is very central in the French quarter we did not have any noise in our room! Lovely courtyards and pool, thoroughly enjoyed my stay here and would definitely recommend it.

Was this review helpful? Yes
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Nickymain88, It was an honor to have you stay with us for your first visit to New Orleans. We have many international guests who truly love the French Quarter. As you mentioned, our courtyard and pool are symbolic of the uniqueness that exists behind the front doors of most French Quarter residences. Please let all your friends and family... More 

montana
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2014

We loved the great location of this hotel. Bourbon street was right out the main door of the hotel. Jackson square and French market were 2 blocks away. The great staff helped with a map and time of the Easter Parades. Like several reviewers said be careful of where they place you. We got put on the outside and had... More 

Was this review helpful? Yes
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear seetheworldmontana, Thank you for staying with us over Easter. Certainly the parade was fun and memorable. I was happy to read you enjoyed our annual Easter Brunch. The Carl Leblanc Jazz Trio is the real thing! Please tell all your friends in Montana to come on down and see us here at the Bourbon Orleans Hotel. More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stayed at this hotel for a week and the service was amazing. The entire hotel including our room was always clean. The one downside was one night they ran out of towels by the pool but we were lucky and got the last two so didn't really affect us. There was always someone at the front door to greet... More 

Was this review helpful? Yes
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Hugh M, Thank you for staying with us here at the Bourbon Orleans. Yes, you may have heard a ghost because I received several reports this month. Well……….We will keep an eye out for them. Please send all your friends and family to visit! More 

Michigan
Top Contributor
163 reviews 163 reviews
44 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed April 23, 2014

I would definitely recommend staying there, as they give you several extra amenities. Free bottled water in the room, free coffee, 2 welcome drinks, and free wifi- it's awsome!! We stayed in a loft suite, and it was pretty cool staying in a room with stairs. The loft suite was a fair price so I decided to go for it.... More 

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Sparklesque, Thank you for staying with us here at the Bourbon Orleans Hotel. We appreciate your comments about our little extras that we provide our guests. We believe that these inclusions ensure our guests are comfortable with some of the conveniences of being at home. Noise can be a challenge during special event weekends and I can assure you... More 

Allen, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 23, 2014

I stayed at this hotel from April 17-20 with a group of ladies for a bachelorette party. In all we had three rooms booked, all booked separately. I arrived at the hotel hours before any of my counterparts did and made it to the hotel around noon. The front desk was absolutely wonderful, looking for me to see where the... More 

Was this review helpful? Yes 4
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear SSSheri, Thank you for your nice comments regarding our property and staff. We have recently restored our lobby and have additional furnishings coming, your comments about classy casual are exactly what we strive for every day. Please let all your friends in Texas know we are ready to welcome them to the French Quarter! More 

Washington DC, District of Columbia
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 23, 2014 via mobile

Lovely hotel, comfortable room, incredible staff, amazing bar with ultra-talented mixologists. Too cool to swim but pool looked great from our courtyard room. Only drawback was noisy, inconsiderate guests on our floor who slammed doors and yelled/cursed in the hallway at all hours. Perhaps the hotel's proximity to Bourbon Street is both a blessing & a curse. So requesting a... More 

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Enigmajean, It was a pleasure reading your comments regarding our bar staff. Thank you very much! Noise on Bourbon Street is very challenging and we are working very hard to control noise that we can inside our building. We appreciate your feedback and look forward to welcoming you back for a peaceful getaway in the near future. More 

Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 22, 2014

This is by far the best hotel that we've stayed in New Orleans. The staff was friendly, room was clean and location, location, location. Wouldn't recommend room service but that's the only bad experience. If you can't sleep with noise, don't get a balcony room but we totally enjoyed the experience.

Was this review helpful? Yes 2
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Paige B, Thank you for the nice compliment about being the best hotel in New Orleans. We are working hard to provide a wonderful guest experience every day. I have taken note of your feedback on in room dining and will be following up with our staff. Please let all your friend and family in Atlanta know we are... More 

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Orleans Balcony Loft Suite #303 (52)
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