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Bourbon Orleans Hotel

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717 Orleans St., New Orleans, LA 70116
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10% Off & Free WiFi
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Bourbon Orleans Hotel
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Bourbon Orleans Hotel
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2,240 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gold Coast, Queensland, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Never been to New Orleans before so we made a Choice based on Trip Advisor and we loved Bourbon Orleans. It is perfectly situated, great rooms, great staff. I cannot recommend this place highly enough. Will definitely stay there again and will recommend to all.

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Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great beds, great staff and great location! There was a snafu with our reservation made on Expedia, but the hotel upgraded us to a suite at the same price which more than made up for the inconvenience. Everyone from the bartender, to the maid, to the bell boy was friendly and helpful. The hotel is located in the heart of... More 

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Carmina L, Thank you for celebrating with your girlfriends here at the Bourbon Orleans! We are a perfect venue for a girlfriends getaway, close to all the action and a safe sanctuary. We are delighted you enjoyed your suite upgrade. Please let all your friends and family in Arizona know we are ready to welcome them to the French... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff,the location,the pool - all of it went great for 3 couples from Oregon on a birthday trip. Any small or large issue we had was addressed with a smile and quickly. We got some conflicting information about what was stated on their website vs. what was accurate in the rooms but that got sorted. Thank you for a... More 

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BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Salem FM, We are delighted you enjoyed your visit to our hotel and New Orleans. Creating memorable guest stays is our goal here at the Bourbon Orleans and we are happy you had a great trip. Oregon is a ways to travel. Thank you for staying with us……..come back again soon! Best Regards, Mark Wilson and the Associates of... More 

Phila PA
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here at the recommendation of friends who we were going to the jazz Festival with. Everything from check in to check out went very smoothly. My only complaint would be that we could hear the very loud bar music in our room. We were in room 235 and when we would go to our room it sounded like... More 

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BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Arlene G43, Thank you for staying with us over Jazz Fest weekend! This year was a terrific festival and it just keeps getting better. Noise can be a challenge on Bourbon Street although our interior courtyard rooms are very quiet. Come back soon and we will arrange a tranquil room for you! Best Regards, Mark Wilson and the Associates... More 

long island
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel quite often and usually only write a review if I feel I can add insight above and beyond what is already described in preceding reviews. Read all the reviews and you will see why this hotel is special. But I would have felt bad if I did not take the time to thank ALL the staff publically on... More 

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BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear naturewoman, Thank you for staying with us and for your very nice comments about our staff. I will be sure to share your survey in our next associate newsletter. Please let all your friends and family in Long Island know the Bourbon Orleans is ready to welcome them to the French Quarter. Come back soon! Best Regards, Mark Wilson... More 

Katy, Texas, United States
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was excellent for staying on the main area of town. It is expensive, but you are paying for location, location. Staff was very helpful and most had very pleasant altitudes. I thought valet parking was very high. Not sure if rates where normal or just because of Jazz Festival, which we attended.

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Terry L, Thank you for staying with us over the first weekend of Jazz Fest. What a great time to be in New Orleans! We are delighted you enjoyed our friendly service and iconic location. Rates during special events, like Jazz Fest and Mardi Gras, can be high. However, there are many value times of the year, such as... More 

Ellicott City, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent a few "adult" days on NOLA, on the recommendation of a friend we stayed at Bourbon Orleans. I booked a king bed with a petite balcony, the room was large a spacious. The bathroom was fine, the shower was a little small, but the water pressure was great. The street noise was significant, but fun... More 

Was this review helpful? Yes 2
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Kathryn B, Thank you for staying with us and for your nice comments about our friendly staff of associates. I will be sure to recognize Anthony, one of our star bellman, for a job well done. Come back soon! Best Regards, Mark Wilson and the Friendly Associates of the BOH More 

Boynton Beach, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

From the moment we entered the hotel, I knew we'd love it. The staff was warm, friendly and helpful. Our suite was perfect - clean, comfortable, with a balcony overlooking the street. Quieter than I had expected. My boyfriend and I will come back again to this lovely, historic hotel.

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Carol W, Thank you for staying with us and for your nice comments about our staff. Like you, I appreciate the importance of a “sense of arrival” at a hotel and I am glad that you “knew” you would love the Bourbon Orleans. A Balcony accommodation is icing on the cake! Please let all your friends and family in... More 

Clearwater, Florida
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in the best location for the French Quarter Festival for music, fun, Bourbon Street and Jackson Square.Close to great restaurants, grocery and church. Friendly staff and one of the most unique bars in the world with fresh ingredients and fun different choices

Was this review helpful? Yes 2
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear ncsteaks, Thank you for staying with us and for your nice comments about our staff and the Bourbon O Bar. The Bourbon O Bar is truly a sanctuary in the French Quarter, nice ambience and great libations. I am delighted you enjoyed both! Best Regards, Mark Wilson and the Friendly Associates of the BOH More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Anniversary trip was excellent and we will be back. All staff, especially those in restaurant, were wonderful. Concierge's were great and a good source of tour information. Getting to the hotel in our car was an adventure, but once there, staff really took care of us. Everyone very friendly.

Was this review helpful? Yes 1
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review

Dear Vince Priolo, We are delighted you selected the Bourbon Orleans Hotel for your special Anniversary celebration. Special events and occasions are a specialty of ours and I am happy you had a good time. Please come back and visit us again, and congratulations on your anniversary! Best Regards, Mark Wilson and the Friendly Associates of the BOH More 

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Orleans Balcony Loft Suite #303 (52)
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