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Bienville House

Certificate of Excellence
320 Decatur Street, New Orleans, LA 70130
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Bienville House
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1,187 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 4, 2014 via mobile

I wasn't expecting too much as we were due to arrive during Jazz Fest, and there weren't many hotels available, so I was pleasantly surprised when I checked into Bienville House. The staff are very friendly and accommodating, our room was nicely furnished, clean and of a comfortable size. A continental breakfast was also included in the room price. Located... More 

Helpful?
1 Thank Maria Z
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased that you found the Hotel Monteleone to be so comfortable, clean and friendly. We certainly agree! We look forward to seeing you again soon in NOLA! More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2014

This is a lovely boutique hotel situated in a quite but convent spot in the French quarter. There is a lovely courtyard where you can eat breakfast and they also have a small bar. The decor is quite traditional but the rooms are comfortable and the beg was huge!! We enjoyed our stay here.

Helpful?
Thank Lisathenderson
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor. Please return soon to the Bienville House for another great trip! More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 1, 2014

We stayed 4 nights and every night was very noisy. You can hear everything from outside the street and there's plenty of partying and yelling. Breakfast was poor. All frozen and packaged. Not a nice place to sit down at. Room was nice and clean. Friendly at reception but I would not go back because its not the best price... More 

Helpful?
Thank noemir493
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. We are truly sorry that you were not satisfied with the quality of your stay and accommodations. It is our wish to offer our guests comfortable accommodations with particular emphasis on personal attention. Your comments are well taken. In this instance we... More 

Lafayette, Louisiana
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 28, 2014

I took my girlfriend on her first tour of New Orleans this past week. We only had one night and day, so I wanted to find a nice little hotel to give her a taste of the city. I've stayed in the typical chain hotels in the city, but I had yet to stay at the Bienville House. I really... More 

Helpful?
1 Thank prkr485
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in April. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage and do hope to see... More 

New York
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed April 27, 2014

We got married in early March and stayed at the Bienville House with most of my family and some friends, and it was perfect. The Sales people we worked with (Isabelle and Maggie) were very helpful and responsive. And the hotel employees were top notch; Miss Beverly and Miss Cynthia were amazing, they were so nice and helpful to my... More 

Helpful?
Thank Weigs
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased that you found the Hotel Monteleone to be so comfortable, beautiful, and friendly. We certainly agree! We look forward to seeing you again soon in NOLA! More 

South Lyon, MI
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 27, 2014

We made a reservation really early through this hotels booking site since Easter time is so popular. I wanted a room with a balcony. We got it but the bed size was double (2 doubles), which seemed to be the only room type I could get with a balcony. Given this was a romantic, birthday gift trip for my husband... More 

Helpful?
Thank Dreams_of_Travel
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage... More 

Lakeland, Tennessee
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 27, 2014 via mobile

As a birthday present to my wife who wanted to stay in the French quarter. We got a room 214 with little to no air at all!! Lucky the weather was very nice but to noise to open the windows. We were on. Decanter street side and right next to the ice machine!!! Not a quit room at all!! But... More 

Helpful?
1 Thank Robert H
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. We are truly sorry that you were not satisfied with the quality of your stay and accommodations. The Bienville House is a historic property, and with that comes a unique floor plan with varying rooms. We have tried our best to preserve... More 

Tampa, Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 26, 2014

We stayed at the Bienville House and our room was on the sundeck which was really nice because you have a patio with table and chairs right outside your room. Kinda like your own private patio. The room was spacious and clean however the teeny tiny coffee maker in the room was a waste of time. PLEASE upgrade your coffee... More 

Helpful?
Thank S T
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage... More 

Healdsburg, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 22, 2014

This was our first time in New Orleans, and we considered ourselves lucky for selecting the Bienville House Hotel. Great location within the French quarter, close to public transportation, points of interests, and shops. The room was nicely sized and clean. The staff was most helpful.

Helpful?
1 Thank mikeandlesley2013
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for the kind review. We hope to see you back at the Bienville House soon! More 

Dallas, Texas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 21, 2014

We stayed here for the French Quarter Festival; it was just the best location. We could walk down any street around and hear really good music anywhere. We stayed on the 4th floor. With a younger child it was great because they have fairly large shared balconies so we didn't feel all cooped up. Our son could go outside and... More 

Helpful?
Thank Bridgette W
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in April. Your remarks are well taken and have been brought to the management team for review. We'd love to have you back for another stay at the Bienville House! More 

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Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
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