We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 153 New Orleans hotels

Bienville House

3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130
Hotel amenities
Save Saved
You added Bienville House to your Saves list
Bienville House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #36 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 17, 2008
lolanola New Orleans, Louisiana
  • Overview
  • Reviews (685)
  • Photos (474)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (183)
  • Location
  • More
Write a Review

685 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Bienville House
See the most recent reviews
Tuscaloosa, AL
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2008

We stayed here for my husband's birthday in June and I was not impressed. The first night we were there, our AC was broken. We called maintenance to fix the problem. Supposedly they fixed it but our room never cooled off. Since there wasn't a ceiling fan, it was very hot and stuffy. Definitely not a pleasant feeling after walking... More

Was this review helpful? Yes 1
San Diego
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 16, 2008

My travel newsletter had an ad for this place at a good rate, so I booked it for my last night in New Orleans. No parking at the hotel so I had to pay $20 per nigh extra for valet...more on this later. The desk clerk told me my credit card was declined. No problem, I have others, but after... More

Was this review helpful? Yes 3
New Orleans, Louisiana
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2008

This is a charming hotel in a great French Quarter location. I loved my room, the fancy bath amenities, the cool iPod/sound machine thingy.... more than I expected. The pool area was lovely, lobby was small but quaint. The staff was always attentive when I needed them, this seems like a good choice in New Orleans, I would stay there... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 10, 2008

The hotel is very quaint, with a great location - close proximately to all. Most of the staff was friendly. Room was a little small (Standard King) bathroom is a little dated, carpet stained, but all in all I liked the hotel - It is what it is, a boutique hotel. What completely ruined our stay there was the absolute... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2008

My boyfriend & I visited The Bienville House June 27-June 30, 2008. TravelZoo was promoting a summer special for this hotel which caught my eye, however I was a bit nervous after reading some of the reviews on TripAdvisor. All in all, we had a fantastic stay at the Bienville. The location couldn't be better as we were able to... More

Was this review helpful? Yes 1
Montreal, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2008

Thoroughly enjoyed my 7-day stay at the Bienville. Very well situated in French Quarter. Lots to do nearby. Clean, well-decorated room with all we needed. Small but cozy lobby, European-style. All-you-can-eat continental breakfast. Single slow elevator but only 4 floors (walk up!). Single computer / free Internet. Friendly concierge. Ask for room overlooking small pool and courtyard (very quiet). Some... More

Was this review helpful? Yes 1
Orlando, FL
Top Contributor
62 reviews 62 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 12, 2008

This hotel is fantastic! Location is central in the French Quarter and is very close to the riverwalk and famous Cafe du Monde. The room was huge and had great amenities include great bath products, bath robes, iron and ironing board and ipod ready alarm clock. The best thing about the room was the balcony that overlooked the pool and... More

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2008

Loved the decor, the staff was very friendly. Breakfast was good. Bed was comfortable. I would recommend courtyard exposure as Decauter St can be loud.

Was this review helpful? Yes 1
Las Vegas, Nevada
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2008

Had an excellent five night stay at the Bienville Hotel while I was in New Orleans for a conference. It wasn't the closest hotel to the conference center (for that go with the Hilton), but it is only two blocks from Bourbon Street - which I considered more important being that I was traveling alone and am female and I'm... More

Was this review helpful? Yes 1
UpState NY
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 26, 2008

Guest service is possibly the most important aspect of a hotel stay, in my opinion. To say that the Bienville House needs work in this area is an understatement. I don't remember any time in my life where I was so offended by a guest service representative than when I was in contact with this hotel. They refused to help... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Bienville House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Bienville House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Tingo, Otel, Priceline, BookingOdigeoWL, getaroom.com and Hotels.com so you can book your Bienville House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

474 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (194)
Hotel & grounds (62)
Bathroom (9)
Room/suite (36)
Pool/beach area (19)
Dining (6)
View from room (5)
Business center/function rooms (2)
Other (55)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (272)
Amenities (12)
King Deluxe Room (36)
Penthouse Suite (92)
Pool (12)
Sun Deck Room - Two Double Beds (38)
Superior King Salon Room (30)
Superior Room - Two Double Beds (25)
The Hotel (27)

Management photos: Courtesy of the property manager

All management photos (9)
Room/suite (3)
Business center/function rooms (1)
Pool/beach area (1)
Dining (1)
Hotel & grounds (2)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in New Orleans with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Best Value Hotel in New Orleans #28 Family Hotel in New Orleans #37 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Bienville House and other travelers.
1 question
A TripAdvisor Member
1 month ago

See all questions (1)

Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer