We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bienville House

Certificate of Excellence
320 Decatur Street, New Orleans, LA 70130
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Bienville House
View Map
Add Photo Write a Review

1,024 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    460
    342
    117
    60
    45
See reviews for
191
426
32
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1024)
  • Mar-May only
    (306)
  • Jun-Aug only
    (296)
  • Sep-Nov only
    (208)
  • Dec-Feb only
    (214)
All months
There are newer reviews for Bienville House
See the most recent reviews
Georgia
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 25, 2013

We had a late arrival, but had not problem finding or checking into the hotel. The front desk staff was so helpful, even telling us the best places to eat late night. We were pedestrian and the hotel was convenient to multiple eating establishments. The room faced a "back street" but it was clean and confortable. We ultimately were happy... More 

Was this review helpful? Yes 2
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank your for taking time to review our hotel. We are thrilled to hear you enjoyed your stay and the recommendations of our staff. We greatly appreciate your feedback and hope you will be back to enjoy our hotel again very soon! More 

Johnson City, Tennessee
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 24, 2013

I loved our stay at the Bienville House. We had a 4th floor, patio room. The patio was cool, with lots of lush plants and a small table. The room was comfortable and as expected for NOLA not large. The 3 of us had plenty of room. The staff was a bit of a mixed bag but overall nice. The... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking time to review our hotel. We are thrilled you loved your stay and enjoyed your room accommodations. We will be sure to pass along your comments about our staff and will look to improve this aspect of our hotel in the near future. Come back and see us again soon! More 

Gainesville, Virginia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 21, 2013

Quaint European style hotel. Lots of history and lovely furnishings. However, we were given small corner room with king bed-- had to turn sideways to walk around bed. Bath door opened onto toilet. Paid $169/night but got smallest room.. Much lower rates with larger rooms.

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for taking time to review our hotel. We are very sincerely sorry you felt your room was too small and uncomfortable. We have made a note of it and will look to improve this aspect of our hotel in the future. Please come back and see us again soon! More 

Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 18, 2013 via mobile

We loved everything about our stay at the Bienville House! From the very first warm welcome, staff went out of their way to make sure our first trip to New Orleans was special. The location on Decatur made walking through the French Quarter easy, our room was lovely and elegant, and our grandson really enjoyed the courtyard pool. Our local... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking time to review our hotel. We greatly appreciate it and are thrilled to hear you enjoyed our location and that your grandson enjoyed our courtyard pool. We hope you will all be back soon to enjoy our hotel again! More 

Chicago, Illinois
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2013

We checked in on a Wednesday for one night stay. The front desk was professional and called us on my cell phone when the room was ready. My niece and I stayed in a room with two double beds. I paid $159 for a two-double bed room. the room is nice, and traditional to the area. We stayed in 401... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for taking time to review our hotel. We are thrilled to hear you enjoyed your stay and were happy with your room accommodations, as well as our breakfast spread. We hope you'll be back to see us soon! More 

Pasadena, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2013

We just returned home from our trip to New Orleans. This is the second time we stayed at Bienville House. We would never stay at one of the large, impersonal chains in town. Bienville is in the perfect location for all of the sights of NOLA. All staff are kind, professional and very eager to help. We love Miss Cynthia... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for taking time to review our hotel! We are thrilled you enjoy your stay, our breakfast, as well as our cookies and lemonade. We will be sure to pass your kind words on to our management team and we look forward to having you again soon! More 

Sheffield, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 16, 2013

Loved this hotel,the cleanliness,the location,the staff,everything,and Shiva58,the breakfast room staff,they were so helpful and friendly and we will remember them for a long time,they helped to make our holiday,so nice to meet genuine characters.

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We're thrilled you enjoyed your stay with us! We hope you come back and try one of our rooms overlooking the courtyard! More 

Murray, Kentucky
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 11, 2013

The Bienville House is a beautiful hotel located in the French Quarter on Decatur, within walking distance of everything but far enough from everything to be peaceful. It's well maintained & has a historical New Olreans feel. This was our second stay with them, upon entering the room we were greeted with soft spa music playing, Perrier water, a giftbox... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad to hear that you enjoyed your recent visit to New Orleans and stay with us at Bienville House Hotel. We appreciate you taking time out to share your review with us here, and hope to see you again soon! More 

chicago
Level Contributor
4 reviews
5 of 5 stars Reviewed June 5, 2013

This was my first trip to New Orleans, so I haven't tried any other hotels, but all I can say is, "I'll be back!". The room was nice and clean,very comfortable, and I did not see one bug in the four days I was there. It probably would have been nice to have a small fridge but wasn't necessary. The... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such a wonderful time during your first trip to New Orleans! We're thrilled to hear that you enjoyed our accommodations, our location and our staff. We appreciate you taking time to share your review with us, and we hope to see you again soon on your next visit to the French Quarter! More 

Chicago
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 3, 2013

My friend and I stayed here for five days on the 4th floor for a graduation and a girls getaway. First the good news. All of the the front desk and bellman were professional and offered great service. But the breakfast was stale and the coffee was doled out by the coffee nazi. I prefer to fix my own coffee... More 

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking time to share your review of your recent visit to New Orleans and stay with us at Bienville House Hotel. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for... More 

Hotel Review Summarization

What travelers say

  • French quarter(21)
  • Continental breakfast(13)
  • Bourbon street(6)
  • Very helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

551 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (263)
Viewed
Hotel & grounds (82)
Viewed
Dining (7)
Viewed
Room/suite (56)
Viewed
Pool/beach area (22)
Viewed
View from room (9)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (2)
Viewed
Other (73)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (272)
Viewed
Amenities (12)
Viewed
King Deluxe Room (36)
Viewed
Penthouse Suite (92)
Viewed
Pool (12)
Viewed
Sun Deck Room - Two Double Beds (38)
Viewed
Superior King Salon Room (30)
Viewed
Superior Room - Two Double Beds (25)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (4)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
French Market Inn
French Market Inn
#14 of 156 in New Orleans
4.5 of 5 stars 509 reviews
French Quarter
Place d'Armes Hotel
Place d'Armes Hotel
#41 of 156 in New Orleans
4.0 of 5 stars 1,835 reviews
French Quarter
Hotel Monteleone
Hotel Monteleone
#8 of 156 in New Orleans
4.5 of 5 stars 4,343 reviews
Show Prices
Show Prices
Show Prices
French Quarter
Hotel Provincial
Hotel Provincial
#22 of 156 in New Orleans
4.5 of 5 stars 1,411 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#7 of 156 in New Orleans
4.5 of 5 stars 2,904 reviews
French Quarter
Dauphine Orleans Hotel
Dauphine Orleans Hotel
#35 of 156 in New Orleans
4.5 of 5 stars 1,744 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay