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Bienville House

3.0 of 5 320 Decatur Street, New Orleans, LA 70130
#41 of 153 Hotels in New Orleans
707 Reviews 4 of 5 stars
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Bienville House
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707 reviews from our community

Traveler rating
    307
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    76
    44
    37
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Bienville House
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J
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2009

The hotel is located in a quiet area of the French Quarter, not far from the House of Blues and close to Jackson Square. We had a very cozy elegant room. The bed was big and comfortable and the room decorated in what I'd describe as French-New Orleans style. It was really classy and romantic and we felt very well... More

Was this review helpful? Yes 1
louisiana
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2009

My whole experience at the Bienville House Hotel was wonderful. The staff was very professional, kind, and helpful. The room was beautiful with a balcony that faced Decatur St. It was also very clean and comfortable. The location was perfect as we enjoyed a concert at the House of Blues which is one block away. I will definatly stay there... More

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Roselle, Illinois
Top Contributor
75 reviews 75 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed March 19, 2009

Here is the letter I wrote the general manager after I received an email thanking me for my stay and asking for my comments. Our stay was from March 12-15, 2009. So far I have not received a response. (I have removed the names of the staff referenced). Thank you for asking about my stay at the Bienville House. I... More

Was this review helpful? Yes 1
Houston
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2009

I stayed here the weekend of the St. Patrick's Day Parades. Bottom line is that a hotel should be about customer service. This place is absolutely not. The room we stayed in was nice and comfortable and close to the quarter. I, however, had an awful and unforgettable experience with the night clerk that Friday evening. After waiting for her... More

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2009

A friend and I stayed here for 5 days last summer. We loved it !! It's in a GREAT location - close to Jackson Square, the Mississppi, and only 6 blocks from Bourbon Street. Staff was great. Speaking Spanish would have come in handy but that's minor. Despite getting a TINY room (about the size of my bathroom!) with a... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2009

Nice front desk people. Nice room. Three issues - 1. I booked a room with a king bed, and did not get it. 2. Elevator got stuck on a floor for a while, and did not enjoy climbing 4 flights of stairs (after a hurricane). 3. Room safe did not work.

Was this review helpful? Yes 1
Austin, TX
Top Contributor
105 reviews 105 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 18, 2009

stayed for 2 nights. great location. better than sister hotel monteleone and much quieter, though monteleone was close by and more beautiful for about the same rate. we were allowed to use their fitness center which was nice. mont did not offer complimentary breakfast while bienville does. i never saw it because i was too full from beignets from the... More

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Liverpool, England
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 6, 2009

Got a great deal for the Bienville via TravelZoo. When we arrived we were given a lovely deluxe room that had a terrace outside (shared with a couple of other rooms) but with our own table and chairs. The hotel is like stepping back in time with alot of 'NOLA charm. The staff were very pleasant and the breakfast was... More

Was this review helpful? Yes 1
New Haven, CT
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 11, 2008

Stayed with my husband for a convention. Good friends also booked a room. Although the beds were nicely decorated (NO BUGS) and the place is sweet, and in a good location,there were several problems with service. First ol all, they knew a huge convention was coming and there was a paltry continental breakfast. By 9am, there was nothing left!! Day... More

Was this review helpful? Yes 1
Little Rock, Arkansas
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 4, 2008

I stayed at the Bienville while there on a yoga/spa/get-a-way weekend. I loved the location, it was close to many of the things I wanted to do and see. The room was clean and attractively decorated. I do have one complaint, however, and that was there was no window in the room and after awhile I began to feel claustrophobic.... More

Was this review helpful? Yes 2
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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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