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All 152 New Orleans hotels

Bienville House

3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130
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Ranked #29 of 152 hotels in New Orleans
Certificate of Excellence 2013
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620 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Memphis, Tennessee
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We so enjoyed our return to our favorite place in New Orleans, the Bienville House. As always, the staff made us feel welcome with personal service without hovering. Always a smile and welcome. I particularly appreciated their having the room set up with the mini-frig I requested. While hotels will usually bring one, it seems rare (and a pleasure) to... More

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Hickory, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Many clients stayed there. I have stayed twice in the last two years. Quiet,gracious and the best value around. Good continental breakfast and lemonade and cookies in the afternoon. Large rooms and check out the fourth floor garden.

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Mount Juliet, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Totally loved our room. Being on the fourth floor was awesome because of the courtyard. Cynthia (at the front desk) was always a delight to talk with and she was very helpful, friendly and polite. Always smiling!! Would recommend to others who want convenience and southern charm.

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Old Hickory, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Overall great place. Cynthia at front desk was the best! Only complaint was the coffee monitor at breakfast. She wouldn't let you make your own therefore causing a backup of people waiting for coffee.

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St. Louis
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved our stay here! The hotel's location, right at Bienville and Decatur, couldn't be more perfect. This is a darling, boutique hotel, with charm from the minute you walk in the lobby. The staff was very welcoming and helpful, through check-in, bringing luggage up, and valet. We had a standard room with a king bed, and it was so charming... More

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Joliet, Illinois
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

That describes our room. I don't know how they fit a king size bed in here but they did. We came for the French Quarter Fest so we didn't arrive to admire the room; what we wanted was outside. But the room and the hotel had all the elements one requires for an enjoyable experience. The phrase "Southern Hospitality" has... More

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Anna, TX
Top Contributor
76 reviews 76 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

When you find a hotel with an excellent location, great staff and nice amenities what else can a person want? We stayed here for The French Quarter Festival and could not have been happier. The staff here deserve more praise than I can ever give them. Everyone - yes everyone - we came in contact with was so friendly and... More

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Pulaski, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Bienville House, booked on Orbitz, for one night post cruise on 4/6/14. There was a bit of a snag when we arrived as somehow they had us booked for 6/6 instead of 4/6. I had my confirmation email from Orbitz and although they were full, Cynthia found us a room. The staff was wonderful! From helping... More

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Pittsburgh, Pennsylvania
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I went there at 1 pm but couldn't get in the room till 3:35, as it wasn't ready , noisy surrounding ,average quality, room was nice , staff were helpful, if it wasn't for me waiting to get in my room for more than 2 hours , I would rated higher , they wouldn't allow late check out .

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Saint Louis, Missouri
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We usually stay at a B&B in lower garden district, so this was a change for us. Not completely sold on staying in the quarter next time, though. I miss the laid back serenity of the Green House Inn pool/patio space. However, for the price, this place was a steal. We had room #207 or #209 (can't recall), but, it... More

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to review Bienville House. We appreciate any and all feedback to help improve the Bienville House experience! We hope to see you back in NOLA again soon! More

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Additional Information about Bienville House

Also Known As:
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in New Orleans
#26 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Official Description (provided by the hotel):
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
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