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Bienville House

3.0 of 5 320 Decatur Street, New Orleans, LA 70130
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Certificate of Excellence 2014
Bienville House
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Bienville House
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844 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Big Spring, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars NEW

This quaint hotel is in the perfect location in New Orleans -- close to the action but far enough away to have a nice quiet room. My first stay there was 38 years ago. My experience this time was just as good. I love it!

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1 review
5 of 5 stars Reviewed yesterday NEW

A very special boutique hotel that you will remember for a long time. The daily room rate is a little more than we like to pay, but we got good value and felt pampered. Easy to get in and out by car. Central to everything that matters. When we realized how bad parking in New Orleans is and how narrow... More 

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Deville, Louisiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed February 2015. Hotel is beautifully decorated and nicely furnished. Service is impeccable with professional, courteous staff. Cynthia at the front desk is lovely. (Please tell her that Mom and Daughter said, 'We'll be back again, okey dokey?' She'll get it.) Bienville House is now our hotel of choice. Thank you for a lovely stay!

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We will definitely pass along your message! Thank you so much for choosing Bienville House for your New Orleans stay. See you again soon! More 

Lantana, Florida
Top Contributor
105 reviews 105 reviews
53 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A three star hotel with an extra star for location and price. A good stay for the right price. The hotel is close to everything, we never took our car out of the parking lot. The rooms have been spruced up, the bathrooms are quite old fashioned. There is one tiny, slow elevator. The continental breakfast is a nice touch,... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We can't wait to have you again soon! More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here in January 2015. Service could be a little slow at times but the staff were all very friendly and helpful, and went of their way to make sure we had everything we needed. Our room was quite nice and well-appointed. The hotel is in a great location in the French Quarter but comfortably far enough away from... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your great review! We can't wait to have you again soon for your next trip to NOLA. More 

Bradenton, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I wanted to spend my birthday at New Orleans' Mardi Gras. Reservations weren't looking good until I found The Bienville House on Decatur. This is now "my" hotel of choice. Everything was perfect...the decor of the lobby and our room, overall ambiance, desk and valet attendants, maids, breakfast (continental)...the location. The bedding was excellent, especially after long days of walking... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such a great birthday experience with us in New Orleans! We hope to see you again soon for another great trip to NOLA. More 

Houma, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

Got to the hotel, check in was easy. Went to the room and it was warm. We put the A/C on and left at 3:20 pm for sightseeing, dinner and a concert. To come back to the room at 11:30 and outside was cooler at 75 degrees than inside the room. I called downstairs and she said that she would... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service and comfort in your room we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.... More 

Eunice, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you like a cold room, do not sleep here. The A/C does not get cold. Valet parking is not efficient and expect a long delay when getting your car. Better yet, self park at Jackson Brewer across the street.

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review! We have passed along all of your comments to our management team for review. Thank you for your comments and we hope to see you again soon. More 

Mount Dora, FL, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Bienville House for a conference at the Sheraton on Canal Street. A rooms at the Bienville house were much cheaper than the Sheraton and in walking distance of the conference and the rest of the French Quarter. Best of all, the atmosphere of the hotel is much more unique than a chain hotel. You really feel... More 

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased you had such a great stay with us! We hope to see you again soon. More 

Lake Charles, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have been to New Orleans hundreds of times, this hotel by far is my favorite. Historical charm and very clean. Staff was very friendly and helpful. A lot of historical hotels don't have very hot water but Bienville House had hot water!! I love this place and it's location to Jackson Square and Bourbon St. The bed was so... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for choosing us as your favorite! We hope to see you again soon. More 

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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#30 Family Hotel in New Orleans
#41 Business Hotel in New Orleans
#45 Romantic Hotel in New Orleans

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