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All 153 New Orleans hotels

Bienville House

3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130
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Ranked #37 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
llassocs Kingwood, Texas
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689 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Kingwood, Texas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Bienville House Hotel is a wonderful place to stay. It is convenient, an easy walk, to everything in the French Quarter, the streetcar lines, and the business district. It is far enough away from the crowds to be very quiet too. All the staff are exceptional. I ride a mobility scooter and the staff, from the ladies at the reception... More

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Houston, Texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We like this hotel; stayed there several times over the years and will continue to do so. However, this hotel will not be perfect for everyone. We like price, value, location and the service. The rooms are small, bathrooms are small with limited counter space, and the shower is very small. No room service, valet parking is very expensive (use... More

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Dundalk, Ireland
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived into Bienville House quite late and was greeted kindly by reception. We were immediately impressed with the interior of the hotel from reception through to our room. Our room itself is best summed up by 'old-school class'. Wonderfully decorated, spotlessly clean and furnished beautifully with solid-wood classical furniture that has been well looked after. The A/C was quiet and... More

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Gulf Shores AL
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip back to NO since a month before Hurricane Katrina in 2005. Nothing has changed much except the decorating!! We were still treated like family, our room was clean and neat, and we had everything that we needed!! It was extremely hot outside (98 degrees), but our room was nice and chilly! Our room faced Decatur... More

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so thrilled you had such an amazing trip. We love hearing great things about our staff! See you again soon when the weather is cooler! More

1 review
2 of 5 stars Reviewed 1 week ago

The blanket on our bed was filled with holes. Looks like rats had been gnawing on it. There were also hairs stuck too some sort of stinky goo on the hair dryer. Elevator was sooooo hot. Needs to TLC. Staff was a amazingly nice, however.

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and Bienville House. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for review. I hope you will reconsider your impression of Bienville House and allow us another opportunity to provide... More

1 review
4 of 5 stars Reviewed 1 week ago

Great hotel to stay in because of its location. It is within walking distance to major areas of the French Quarter such as Bourbon street, Royal street, and the Upper French Quarter areas such as Jackson Square and St. Louis Cathedral area. The atmosphere of the Bienville house was calming and relaxing. It has a beautiful courtyard where there is... More

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

It sounds like you and your family had an amazing trip! Thank you for all of your feedback and we hope to see you again soon for another stay at Bienville House. More

Fredericton, Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent 2 nights at this hotel and found it to be a decent place to stay. I thought our room was a bit small-ish and awkward... there were 2 chairs by the window that were perfectly useless because the bed was only about 4 inches from them. The courtyard is small but very pretty - a nice place... More

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for all of your feedback regarding your stay in New Orleans. The Bienville House is a historic property, and with that comes a unique floor plan with varying room sizes. We have tried our best to preserve the history of the building while still providing guests with a comfortable space to stay while visiting New Orleans. We really... More

Basel, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

It’s always a pleasure tob e there. The staff let’s you feel like being a part of their family. We first came as Guest and now return as friends. This year been my 5th time there during Mardi Gras and it’s still amazing. When we arrive Miss Cynthia always welcomes us with a big hug coming straight from her heart.... More

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your feedback! It sounds like you had a wonderful stay with us in New Orleans. We hope to see you again soon! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Charming hotel in perfect location. We wanted to stay in the French Quarter but not in the heart of all the noise. This was perfect! Within walking distance of everything but not noisy. Staff was helpful and very pleasant. Rooms were clean and beautiful. Would recommend!

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We love hearing such wonderful feedback from our guests. Thank you so much for your review! More

Fort Worth, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel, great staff and perfect location! We stayed in a double balcony room with an incredible view of the landscaped courtyard and pool. Staff is 5star! For a historic hotel; this exceeded my expectations. Perfect boutique hotel that provides an oasis experience. Truly not a single negative.

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such a great stay with us! We hope to see you again soon for another wonderful trip to New Orleans. More

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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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Sun Deck Room - Two Double Beds (38)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Best Value Hotel in New Orleans #29 Family Hotel in New Orleans #35 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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