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Bienville House

Certificate of Excellence
320 Decatur Street, New Orleans, LA 70130
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Best prices for:1 room 1 adult
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Bienville House
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1,179 Reviews from our TripAdvisor Community

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Lake Mills, Wisconsin
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a long weekend recently. The lobby, courtyard and commons area were kept very clean and were very inviting. Our room was very comfortable and quite spacious. My one complaint- the hallway on our floor had the most stale, musty odor that seemed very odd since we didn't smell it anywhere else. We just decided to chalk it... More 

Helpful?
Thank JohnnySconnie
Alabama
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here on our honeymoon and we returned for our 25th anniversary. The hotel is still a lovely little place to stay. The rooms are beautifully decorated and the French Quarter location is close to everything. Just as we had done twenty-five years earlier, we parked the car and walked everywhere.

Helpful?
Thank Amie259
decajun45
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here when we went to New Orleans for a Mardi Gras parade. From the time we arrived to the time we left we were treated with care and friendliness from the staff. We took our small dog with us and all through the day, we were all greeted by everyone. The room was clean and we had a... More 

Helpful?
1 Thank orleans4577
Nashville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is in the perfect location and the staff is the best! Been visiting here for 10 years and always treated like family. Thank you to Beverly, Adrience, Cynthia, and Lucius for making our stay(s) a good one! Looking forward to next time.

Helpful?
1 Thank Kathleen B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Kathleen, thank you so much for your wonderful review of Bienville House. We take pride in our amazing staff who strive to make our guests feel like family, and are thrilled that you were able to experience it. We look forward to hosting your next visit to New Orleans! More 

Los Angeles, United States
1 review
3 of 5 stars Reviewed 1 week ago

Very expensive parking around 40.00 day with all the taxes so a 179.00 room will cost about 250.00 with taxes and parking. Would not recommend or return. Also it is across the street from a busy fire station. Breakfast is more along the lines or budget hotels/motels.

Review collected in partnership with this hotel

Helpful?
Thank Chris S
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I am truly sorry that you did not receive the kind of service we are capable of providing and which you deserve. I hope you reconsider your impression of Bienville House and allow us another opportunity to provide you the type of... More 

Midland, mi
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We went for the first time with my family and we had a pretty disappointing experience. Room without window, staff sleeping in a room close to us and making a lot of noise at 6am to go working. Some good things: location, pool and breakfast included. But overall not a good hotel for a family.

Helpful?
Thank Grenoblemi
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and the Bienville House. I am truly sorry that you did not receive the kind of service we are capable of providing and which you deserve. Your comments have been brought to the attention of our Management however, regarding windows in rooms, we ask our... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This adorable hotel is perfect for a fast get away or longer stay. Darling rooms, great location, and great price. Staci is the BEST! She's your first contact at check in. She gets to know you, asks specifics about your day, and completely takes care of you. Amazing detail to personal attention. You won't go wrong with this darling hotel!

Helpful?
Thank KellyB73
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your comments about the luxury service you received at the Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon! More 

Sammamish, United States
1 review
1 of 5 stars Reviewed 1 week ago

I was horrified to learn that my adult daughter was kicked out of our room almost 3 hours early after I left for the airport. She was distraught and I asked them to get her medical attention and instead they had the police help them escort her from the room and sent her on her way. These people are HEARTLESS... More 

Review collected in partnership with this hotel

Helpful?
Thank Bonnie D
TheGrandDame, Guest Relations Manager at Bienville House, responded to this review

I'm very sorry to hear about this. Please private message us on TripAdvisor with more information, so that we may look further into the situation. More 

Avon, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

A very pleasant surprise. Nice hotel with professional staff. Central to the French Quarter and easy access around town via taxi, trolley or bus. Easy walk all over the French Quarter. Souvenir shops and CANDY (praline and chocolate). Be sure to stop by the National Park Service Tourist Office down the street.

Helpful?
Thank Rick B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your time joining us in January. We'd love to have you back for another luxurious stay at the Bienville House! More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed 1 week ago

A very friendly staff. A laid back and comfortable old fashion setting room. A central area that walking around the french quarters. Our trip was too short but we made the most of it and loads of fun on Bourbon Street and city tours. Everyone in the area was willing to help you find your way around the city. Can't... More 

Review collected in partnership with this hotel

Helpful?
Thank Krichards90
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for the wonderful review! We look forward to having you back at the Bienville House soon! More 

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Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
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