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All 153 New Orleans hotels

Bienville House

3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130
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79%
Ranked #41 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Milton T
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671 people have reviewed this hotel

Traveler rating
    286
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    74
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed our stay immensely . Great location for French Quarter .Staff was very accommodating. Only downside no in house restaurant at the time of visit. Plenty restaurants in easy walking distance. Even some that deliver if needed. The room we had was kind of small. But it was open to a rooftop terrace that was beautiful and cozy.

Was this review helpful? Yes 2
Saint Cloud, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a nice stay here. It is a pretty little hotel in a wonderful location. We were able to walk to every attraction/restaurant we wanted to see. Decatur is exactly where you want to be! The staff was friendly and the bed was very comfortable. The room was clean and charming. My only true complaint is that although the... More

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such a great experience with us at Bienville House!! We hope to see you again soon for another great trip to New Orleans! More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

It is a boutique hotel so don't expect it to be like one of the big hotel chains. Everything is smaller...the lobby, the elevator, and even some rooms. The older lady at the front desk during the day was nice. They say they have a restaurant but we were told to go to their sister hotel across the street. Overall,... More

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank for you feedback on Bienville House! We are so glad you enjoyed your stay!!! More

Columbia, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I are just finishing up a two night stay at this boutique hotel. Upon arrival we missed the vehicle entrance for valet service due to scaffolding on the sidewalk on either side. . The lobby area is beautiful and small as one would expect in these type hotels. Check in was quick and easy and the lady... More

Was this review helpful? Yes 2
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such an enjoyable stay with us at Bienville House and will be staying with us again soon! It sounds like you had a fantastic trip. We hope to see you soon for another great stay!! More

Birmingham, Alabama
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We, my daugther, son-in-law and myself, stayed at the Bienville for a December wedding. We had a room with 2 double beds. First we had ants in the beds and bathroom. My daughter and I are very allergic to insect bites of all kinds. Told the front desk and they said that they would take care of it, never did.... More

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent stay with us at Bienville House. We are truly sorry that you did not receive the kind of service we are capable of providing and which you deserve. There is no excuse for your room not being cleaned properly each day of your visit and the issues with your... More

Adel, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Bienville House when we traveled to New Orleans for a summer wedding. Our room was small but lovely with a beautiful four-poster bed. The pool area was secluded and well-kept. This hotel is within walking distance of Bourban Street and many other attractions.

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such a lovely stay with us! We would love to see you again soon for another great stay at Bienville House. More

Atlanta, GA
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bienville House was a quiet retreat from the hustle and bustle of the city. My husband and I stayed here one weekend in June while attending a wedding at Jax Brewery. We were on foot and found the location prime for biped exploration. We even walked to/ from the wedding (with me in 4 inch heels mind you!). The breakfast... More

Was this review helpful? Yes 2
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review on Bienville House. All of your feedback is much appreciated and we are thrilled you had a great stay with us! We hope to see you again soon for another visit to NOLA. More

Harvey
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked a group for my son's wedding. Every staff member that we encountered was friendly and helpful. The rooms were clean, spacious, and charming. Most important to us was the location for our out of town guests, and they were more than pleased with the Bienville House as well. Anything they wanted to see was within walking distance.

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so thrilled you had such an excellent stay with us at the Bienville House! We hope to see you again soon for another great trip!! More

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

During our last trip to New Orleans 7 years ago, we happened to walk by the Bienville House one day, walked in to the lobby and I knew, NEXT time in New Orleans this was the hotel I wanted to stay in. It took 7 years to come back but we recently spent 5 nights at the Bienville House and... More

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had such an amazing stay with us at the Bienville House! Don't wait another 7 years to come visit us again!! We hope to see you again soon in the Big Easy! More

Methuen, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent two nights at Bienville House for an anniversary trip, my first to New Orleans. The price and location were the deciding factors for us in choosing Bienville House, along with many great reviews we read online. We were definitely not disappointed. The hotel felt more upscale than places where we normally stay, especially for the... More

Was this review helpful? Yes 3
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased you had such a wonderful anniversary trip to New Orleans and the Bienville House! A big weekend like that should always be perfect!! Please come and visit us again soon!! More

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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

467 photos of this hotel

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Hotel & grounds (62)
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Room/suite (36)
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Pool/beach area (19)
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Amenities (12)
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King Deluxe Room (36)
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Penthouse Suite (92)
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Pool (12)
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Sun Deck Room - Two Double Beds (38)
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Superior King Salon Room (30)
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Superior Room - Two Double Beds (25)
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The Hotel (27)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Best Value Hotel in New Orleans #27 Family Hotel in New Orleans #39 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
Number of rooms
83

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Bienville House and other travelers.
1 question
A TripAdvisor Member
18 days ago

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