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Bienville House

Certificate of Excellence
320 Decatur Street, New Orleans, LA 70130
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Bienville House
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Bienville House
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918 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We were very satisfied staying The Bienville House and stay again. The staff was very friendly and helpful. Our balcony room with the pool view was very relaxing. It was a close walking distance to everything.

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uk
Top Contributor
103 reviews 103 reviews
50 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in a great location. We had a balcony room - but honestly there was so much to feast on in New Orleans that we hardly had a chance to sit on it (plus the rain of course)! So don't fret so much if a balcony room is not available. Large room, somewhat over-patterned carpet and fabrics and... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review! We hope to see you in NOLA again soon. More 

Verona, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Bienville House Hotel on Decatur by the river is an excellent choice when visiting New Orleans. The facility is clean, comfortable and the staff is terrific. The location is perfect! I've stayed at the Bienville House every year for the last 12 years and they never disappoint, even after Katrina.

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi Mark, Thank you so much for the great review! We truly appreciate your repeated patronage for 12 years in a row! That is pretty amazing. We hope to see you again next year. More 

Oceanside, California
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Attending our 2nd Jazz & Heritage Fest in New Orleans when hotel prices are at their highest so chose this reasonably priced French Quarter hotel. It was a great location and staff were very accomodating but the hotel itself is a bit tired. The bed was comfortable but only one bedside table/reading lamp. The carpet was shabby and definitely needed... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to write this review. Your comments have been passed along to our management team for review. We hope you give us another opportunity to give you the service you deserve! Thanks again for the feedback. More 

Montgomery, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in a double room with access to the rooftop seating area. The room wasn't as clean as I'm used to. The hair dryer was covered in a film. I'm used to a better quality room in New Orleans. I won't be staying here again.

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi Ashley, Thank you for taking the time to write this review. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage and do hope that you will... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice accommodations at a very reasonable rate. The service was very good- from valet, bell hop to check in. The double room with a small balcony was very spacious, especially for an antique hotel in the French quarter. Clean and comfortable with robes and comfortable bath towels. The location is easy access to all things French quarter. The only... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi Gabby, Thank you so much for your review. Your positive feedback is truly appreciated. We hope to see you in New Orleans again soon. More 

Naperville IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Bienville House Hotel is very nice reasonable priced place to stay when visiting the French Quarter on business or for pleasure. It is walking distance to anywhere in the Quarter or the Warehouse is district. I walked to the WWII museum in about 15-20 minutes. The staff is extremely friendly and helpful. The rooms are clean and well maintained.... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi George, Thank you so much for your great review. Your comments are appreciated. Hope to see you in NOLA again soon. More 

Tucson, Arizona, United States
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a delightful hotel in the French Quarter. I just spent two nights thee and was very impressed with the service and friendliness of the staff. The room was a double queen . Beautifully decorated and a delight . I highly recommend this hotel.

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi Marilyn, Thank you so much for your great review! We hope to see you in NOLA again soon. More 

1 review
4 of 5 stars Reviewed 1 week ago

This is my second stay at Bienville House (first was several years ago) and this room was very different from the first, but still nice. We chose a double room with a sun deck. The beds are comfortable, the room size was good, internet decent, and the bathroom was clean. The staff was friendly and helpful even when busy. The... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hi Teresa, Thank you so much for your review! We hope to see you again soon. More 

Mequon, Wisconsin
Senior Contributor
22 reviews 22 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cozy, classy hotel steps away from busy Bourbon St. Hotel staff made our stay so very pleasant. Breakfast was nice, continental style. Rooms were large, clean. Only complaint would be the need for the owners to upgrade all rooms to queen sized beds instead of doubles.

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review! Sounds like you had a pleasurable stay. We hope to see you again soon. . More 

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