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Bienville House

Certificate of Excellence
320 Decatur Street, New Orleans, LA 70130
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1 room 1 guest
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1,021 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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    (1021)
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    (306)
  • Jun-Aug only
    (293)
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  • Dec-Feb only
    (214)
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Chicago Suburbs
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful stay at Bienville House. The front desk nicely offered an upgraded room with a window because one was available but we graciously declined because we wanted a room that would be as quiet as possible. Our assigned room was super quiet! If you can live without a window, it is the way to go at this property... More 

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Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were very pleased with the accommodations and the staff and the price of the room. However, be warned that the restaurant features Hawaiian food and that it can take an hour to retrieve a car. We wanted a small afternoon meal because we were going to a wedding at night, but we didn't go to NO to each Hawaiian... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed staying there except for the problems I have mentioned. It was also close to Latrobe's, where I was attending a wedding. And I loved my view of the Mississippi River and bridge as well as being in the Quarter.

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Missouri
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were extremely pleased with the room decor, and the amenities. The courtyards outside the rooms were pleasing and relaxing. The staff was professional, friendly, knowledgeable and helpful. The location in the French Quarters couldn't have been better. Overall, a great experience!

Was this review helpful? Yes 2
El Lago, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Have stayed in this hotel for the past 3 or 4 years. Always has helpful staff and we have always had a good room. They try to accommodate our needs and are always gracious about it. We like to engage them in conversation and they always acknowledge us when we leave and when we return. We like to share if... More 

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Susan, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon. More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a very nice, clean hotel. Very convenient to walk to everything. We attended a wedding at St. Louis Cathedral which was a short 8 minute walk. The walk to the reception at the River View Room was also a very short walk. The staff and bellman could not have been more helpful.

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Charles, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon! More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is in a great location to major areas of interest. The Hotel staff were very friendly and helpful. The room was large with a very comfortable bed. The overall experience was pleasant and we would stay there again.

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Joni, We sincerely appreciate your positive feedback regarding your time joining us in August. We'd love to have you back for another luxurious stay at Bienville House! More 

Baton Rouge, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in New Orleans at the Bienville House for the weekend of the Garth Brooks concert. We live nearby in Baton Rouge but wanted a weekend away. If you are looking for a boutique hotel with all the charm of New Orleans you won't be disappointed. I asked for a room overlooking the courtyard, king size... More 

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, We sincerely appreciate your positive feedback regarding your time joining us in July. We'd love to have you back for another luxurious stay at Bienville House! More 

Mandeville, Louisiana
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd stayed here before, and love the coziness and location of the hotel. The room was very comfortable and pretty. The location of the hotel is excellent. It's across from the river, and close to House of Blues. There's a bar I love across the street called Evangeline, that has great food, drinks, and ambiance. We had a view of... More 

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon. More 

Yorktown Heights, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Bienville house is a beautiful hotel tooke away on the outside of the French Quarter (still considered the French Quarter just not in the heart of it) Normally I stay within the Quarter, but wanted to try a different scenery and this place was a good choice... within walking to distance to all the 'hot spots' in New Orleans ...... More 

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Rob, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon. More 

Hotel Review Summarization

What travelers say

  • French quarter(21)
  • Continental breakfast(13)
  • Bourbon street(6)
  • Very helpful(6)
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King Deluxe Room (36)
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Sun Deck Room - Two Double Beds (38)
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The Hotel (27)

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Hotel & grounds (4)
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Other (2)
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