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Bienville House

3.0 of 5 320 Decatur Street, New Orleans, LA 70130
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Certificate of Excellence 2014
Bienville House
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Bienville House
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816 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I thought that the bath tub could have been scrubbed better and the tub itself was chipping very bad, so my child couldn't take a bath. In my opinion, things like that should be noticed and fixed. But otherwise we enjoyed our experience staying at the Bienville House :)

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We cannot say enough good things about Bienville. From working with Maggie Conley on our 31 room wedding block, to Ms. Beverly and Ms. Cynthia (and the many wonderful others) attending to every crazy request with a smile, to the absolute perfect location in the French quarter, beautiful rooms for our guests, our spacious presidential suite with a balcony +... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful. I had a balcony room overlooking the pool. I could still see the river and hears the trains go by (which I love). The staff is friendly and helpful. The continental breakfast could be improved a bit. The bed was a little soft. But overall, a great place to stay. Perfect. I'll be back.

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Chesterfield, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We really liked the location of this hotel. Staff very friendly and helpful also. Cars are parked right outside so it is very easy to pick up and drop off. Location was close to the French Quarter, on the edge, but not in the middle of the noise and crowds. Room was very nice, showed a little ware, but comfortable... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for all of your feedback! Please come again soon for another stay in New Orleans. More 

chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

First time visit to NO. Travelled with 2 other couples. Hotel location is excellent. Walking distance to WWII museum, Bourbon St, Jackson square, Frenchman St. Firehouse across the street from hotel, but never hear anything. Very quite in and around the hotel. Staff extremely friendly and helpful. Hotel bar was an excellent meeting place for a drink with friends before... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had a great stay with us during your weekend trip! We hope to see you again soon. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel all over the USA for work and have for the last 6.5 years. I come to NOLA about twice a year. This is hands down the best hotel I have ever stayed in. From the reservation over the phone to the checkout your team has thought of everything and has done it well to make sure your guests... More 

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Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your phenomenal feedback regarding your recent business stay with us! We can't wait to have you again for another great trip to New Orleans! More 

Washington, D.C.
Contributor
19 reviews 19 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We chose Bienville House for our New Orleans trip for Jazz Fest in May 2014 and had a wonderful stay. The hotel is in a fabulous location in the French Quarter near Jackson Square and the river. It's also right by the Jazz Fest bus pickup, which was also very convenient. Best of all, the staff was so helpful and... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

It sounds like you had the perfect New Orleans stay with us! Please come again soon for another great trip! More 

Bloomington, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

The Bienville was conveniently located for what we needed and provided great service. The staff was always positive and willing to help us with anything we needed. While the hotel was not overly fancy it was well run, clean, and provided us with what we needed.

Review collected in partnership with this hotel

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for all of your feedback! We hope to see you again soon for another stay with us in New Orleans. More 

Eagan, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My review is from our stay a year ago... Dec 2013. We were not particularly impressed with our stay. It was by no means bad... or even uncomfortable. We had some cold interractions on the phone before our trip being told 'well, we are busy at this time, so we can't reserve a specific room'... or 'oh, I see you... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage... More 

Uniondale, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Bienville House Presidents week 2014 Lovely stay but bad timing with the NBA All Stars and the start of Mardi Grah which Im not too crazy about.One day had to park in one of those parking lots by the convention center because of the traffic getting into the French Quarter Of New Orleans Just like Mid-town Manhattan during... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your feedback concerning your recent stay with us at Bienville House. We hope to see you again soon! More 

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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#27 Family Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#56 Business Hotel in New Orleans

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