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Bienville House

3.0 of 5 320 Decatur Street, New Orleans, LA 70130
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Certificate of Excellence 2014
Bienville House
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777 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

If the location wasn't perfect enough, this quaint hotel boasts an amazing staff! From Ms. Michelle when we arrived, to Ms. Beverly and Ms. Tiara when we were on our way out, we were greeted with smiling faces and the best service I can remember in recent hotel stay history. The view from the balcony into the courtyard was lovely... More 

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Metairie, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are from New Orleans and decided to celebrate our wedding anniversary by staying in the French Quarter and having dinner at Galatoire's. We choose the Bienville House because of its location and the reviews on TripAdvisor. The hotel lived up to its reputation - excellent. Very welcoming staff - large, well appointed room with antique looking (maybe the real... More 

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Katy, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So happy we chose this small hotel. Intimate but well equipped, free wi fi and complementary continental breakfast with great coffee. Very easy walking distance from shopping, Jackson Square, Bourbon Street etc. Rooms are big enough for our purposes, staff very friendly. Beds and pillows very comfy! Lovely courtyard with pool for the hotter months. Can recommend a horse drawn... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

The bathroom is so small when you sit on toilet the sink hits you in your face. The shower reminds me of a dorm room it is so small. The vinyl shower curtain touches your body when you shower. There is public parking across the street and you hear car alarms all night.

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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Beds need replacing ,,, otherwise an ok hotel ,,, parking 35 bucks a night (not included). one night we were told we could swim another night we couldn't depending on who was working desk, .... breaksfast not hot,, bread muffins an coffee,...just ok,

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your patronage... More 

Los Angeles, California
Top Contributor
75 reviews 75 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As a historic hotel of America, expect a more classic/traditional decor at the Bienville House. PROS: Great location, close to everything in the quarter, but off Bourbon so away from the madness Very friendly and helpful staff Free Wifi with no password Gilchrist & Soames Toiletries Historic Charm CONS: Thin walls - I had a hard time sleeping in with... More 

Was this review helpful? Yes 1
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for all of your feedback. All of your comments have been brought to the attention of our management team for review. We greatly value your patronage and we hope to see you again soon! More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location if you want to be in the French Quarter. Hotel staff was excellent. Hotel is located within a block of the river front park, great place to walk your dogs. I had 2 small dogs with me and felt very welcome with them here.

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you had a great stay with us at Bienville House in New Orleans. We really appreciate your feedback and we hope to see you again soon! More 

Redhill, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location for access to shops, river boats, French Quarter and restaurants. We stopped at the Bienville House Hotel for four nights in September 2014. The staff were friendly and helpful, and the complimentary breakfast adequate, albeit the breakfast room was a bit on the small size. Our rooms were also a little small but comfortable enough. My advice would... More 

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at Bienville House and took the time to share your great experience with TripAdvisor. It sounds like the perfect trip! Please return soon to the Bienville House for another great trip! More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful New Orleans Hotel. Staff is genuine and attentive, as New Orleans continues to thrive I realize the location for this hotel is perfect. Close to everything. Being able to work out at Hotel Monteleone is an added bonus.

Review collected in partnership with this hotel

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BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your comments about the luxury service you received at the Bienville House We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon! More 

South Elgin, Illinois
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I, my wife, our son, and his prospective fiance stayed in two balcony rooms prior to a cruise. We enjoyed the convenient French Quarter location of the Bienville House. It was close to shopping, dining, and entertainment. The parking rates are pricy, if you have a vehicle, but the friendly staff, old world charm of the rooms and hotel make... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for all of your comments! We hope to see you again soon! More 

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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#25 Family Hotel in New Orleans
#35 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans

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