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3.0 of 5 Hotel   |   911 Burgundy Street, French Quarter, New Orleans, LA 70116 (French Quarter)
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St. Pierre
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Ranked #108 of 155 Hotels in New Orleans
A recent review
3 of 5 stars reviewed 1 week ago
victoriantoni CINCINNATI
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460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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CINCINNATI
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Hotel St. Pierre is trying to be an elegant little place, but misses the mark in some respects. The public areas are beautiful, well appointed, and well-cared for. Unfortunately, the rooms do not quite match the public areas. Multiple light bulbs were out in our room, and one of the light fixtures on a bedside table did not work... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you for taking the time to review our hotel. We truly value feedback from our guests and we apologize that we did not meet your expectations. I have left messages for you at the phone number we have on file, but I haven't heard back from you yet. I did locate the room in which you stayed and had... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first visit to New Orleans and I have never stayed at a boutique hotel before, so Hotel St. Pierre was a unique experience for me. Ryan at the front desk was so helpful. He pointed out the great things to see in New Orleans including French donuts at Café du Monde, which was a highlight of our trip. He... More 

Was this review helpful? Yes 2
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I appreciate the kind words about Ryan, I will be sure to pass on your wonderful comments to him. We look forward to hosting your next visit to New Orleans! Best Regards, Vickie More 

California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel one night, just passing through town. Found it on Expedia for a good price so I figured why not. Actually wayyyyy better than I expected! I was greeted by the front desk working, I believe her name was Monique, and she was absolutely the best! She told me about the local restaurants and where I... More 

Was this review helpful? Yes 2
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you so much for taking the time to share your experience at our hotel and rating us 5 stars! I appreciate the kind words about our staff, I will pass your kudos on to them. We look forward to hosting your next visit to New Orleans!! Best Regards, Vickie More 

Curacao, Netherlands Antilles
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at hotel St. Pierre for a timeshare presentation from 24 to 28 December 2014. Pros: The location of the hotel is very good and it is within walking distance from all the touristic attraction and night life in NOLA. Cons: Front desk staff have a bad attitude with guest. The room in which we stayed was not in... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you for taking the time to share your valuable review. Your feedback is very important to us and will be shared with all departments of the hotel. The experiences you described are not characteristic of the level of service we strive to provide, and we apologize that your stay was unsatisfactory. In order to correct the issues you mentioned... More 

Asheville, North Carolina
Top Contributor
61 reviews 61 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Hotel St. Pierre on several occasions. The first time about 10 years ago. I have never stayed in any other hotel in New Orleans, because I fell in love with this hotel. While on this trip05-09JAN2015 we stayed in a newly renovated room, with a king bed, 43" flat screen LG TV, mini-refrigerator, with a... More 

Was this review helpful? Yes 3
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you for taking the time to post such a complimentary review following your recent stay here at St Pierre. I'm so thrilled to hear that you enjoyed your stay and the service provided to you by our team! I love to hear from repeat guests and I'm happy you enjoyed the upgrades and renovations that we've made so far.... More 

Mandeville, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lot of fun at the St PIerre hotel. The staff is above amazing. Every time we went by the front desk we were greeted with smiles and the best recommendations to restaurants and tours. We stayed next to the pool and even though it was too cold to swim it was very tropical of a feel. My... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you so much for taking the time to write a review with TripAdvisor regarding your recent stay with us. We are pleased to hear that you had a wonderful time even with your GF'S injured foot. Our staff does work very hard to welcome and provide a genuine appreciation of our guests. I will be sure to share your... More 

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Based on the reviews, I was extremely hesitant to book a room here. I kind of had no choice give it was a holiday and was really was preparing for bedbugs and dated accommodations. What we found was the complete opposite. From the moment we arrived to the day we left, the staff was INCREDIBLE throughout our stay. From checking... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you so much for staying with us,and for taking the time to post your review. I am happy to hear that you enjoyed your time with us and I am looking forward to the pleasure of welcoming you back in the future. Best Regards, Vickie More 

Calgary
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I have to say, when we first arrived and checked into our room on Christmas Day, we weren't too excited about it. The look of the room made us feel like we probably should have booked somewhere else. Needless to say, we had gone up to the lady at the front desk and asked if we could switch to a... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you so much for taking the time to share your experience at our hotel and rating us 5 stars! I appreciate the kind words about our staff, I will pass your kudos on to them. We look forward to hosting your next visit to New Orleans! Best Regards, Vickie More 

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 4 weeks ago

Went here as a Timeshare promotion and expected so much more Maybe just my room but it was really small and needed paint no Coffeemaker or Hair Dryer Breakfast was a nice surprise Would not stay again

Was this review helpful? Yes
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you for commenting on your recent stay with us. However, I was sad to hear that you didn't want to stay with us again in the future. Please reach out to me personally at 504.524.4401 to discuss your stay in more detail. Please accept my apologies and know that your feedback will help us improve our service for our... More 

Harker Heights
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

We stayed two nights in the St Pierre Hotel for our Honeymoon/Vacation. Awesome Hotel setting with courtyard/swimming pool. Excellent location for walking to all areas of the French Quarters. Fee for parking is extra, $36 per night, but worth it as finding a parking space is a waste of your time.

Was this review helpful? Yes
Vickie P, Guest Relations Manager at St. Pierre, responded to this review

Thank you for your recent posting about your stay with us. We enjoyed having you during the Christmas Holidays and look forward to your next visit to New Orleans. Best Regards, Vickie More 

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Additional Information about St. Pierre

Address: 911 Burgundy Street, French Quarter, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:3 star — St. Pierre 3*
Number of rooms: 74
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Also Known As:
St. Pierre Hotel New Orleans
St Pierre New Orleans

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