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All 153 New Orleans hotels

St. Pierre

3.0 of 5 Hotel   |   911 Burgundy Street, French Quarter, New Orleans, LA 70116 (French Quarter)
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Ranked #108 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed 3 days ago
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407 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff at this charming hotel is first class. Genuine Southern hospitality at it's finest. Michelle was the first person who greeted us at the front desk and she was friendly and went above and beyond to make our stay comfortable. The room was clean and comfortable. The free breakfast buffet was good and plentiful and the coffee was hot.... More

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NC
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at St. Pierre for a 4 day weekend. We stayed in a king room (Joe Venuti) on the back of the hotel. The room was comfy although the bathroom was small. We didn't have a refrigerator but that was quickly rectified by Richard the night maintenance man. Richard also hipped us to Snug Harbor after our schedule concert... More

Was this review helpful? Yes 1
Highland Village
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel! The location was perfect and with free breakfast, we were able to start the day off right. The rooms were very charming and quiet. Jennifer in reservations helped us out a ton with additional suggestions that made our visit perfect.....WE WILL BE BACK!

Was this review helpful? Yes 1
Houma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Rooms were dirty and old. Had to walk through a ghetto back ally to get to our room. Staff was rude and unprofessional. Ac didn't work. Valet forgot to tell us to call 45 mins ahead for our car,so we had to wait about an hour for our car! DO NOT STAY HERE!!

Was this review helpful? Yes 1
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for taking the time to share your valuable review. Your feedback is very important to us and will be shared with all departments of the hotel. The experiences you described are not characteristic of the level of service we strive to provide, and we apologize that your stay was unsatisfactory. I would love the opportunity to personally speak... More

Las vegas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Wish they told us about 45 minutes wait for a car and we didn't have to wait outside and be late for our flight. Especially after they charged $40 for parking. Stuff is not friendly at all. Bathroom wasn't clean. Definitely will stay somewhere else next time.

Was this review helpful? Yes 2
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for taking the time to share your valuable review. Your feedback is very important to us and will be shared with all departments of the hotel. I was shocked to hear about your experience and would appreciate the opportunity to personally speak to you about your stay with us. We are taking action with regards to the parking... More

Bowling Green, Kentucky
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

St. Pierre is situated in a great location; close to everything but without any night noise. The room was small but clean and cold which was wonderful because it has been 1000 degrees of hell outside in August! There were 2 pools which are nice but could use a bit of a clean. The staff was pleasant and helpful. All... More

Was this review helpful? Yes 3
Vickie P, General Manager at St. Pierre, responded to this review

Thank you so much for staying with us, and for taking the time to post your review. I am happy to hear that you enjoyed your time with us and I am looking forward to the pleasure of welcoming you back in the future. More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely, charming. Staff were particularly friendly and helpful - all of them - but Eugene was our favourite! Thank you Eugene. The two pools are small but are delightful as they are situated in two courtyards. My only suggestion for improvement is that they get a bar....a cold beer would be good.

Was this review helpful? Yes 2
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for taking the time to post such a complimentary review following your recent stay here at St Pierre. I'm so thrilled to hear that you enjoyed your stay and the service provided to you by our team! I will be sure to share your kind words with everyone. We truly look forward to your next visit. More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Please forgive me. I was gushing so much about Mutphy I forgot to mention the hotel lol. The hotel was great. It was situated just right. We were able to walk everywhere. I especially loved the courtyard. The room was small, but it was ok. My only gripe was the shower didn't work in rm 151. Other than that I... More

Was this review helpful? Yes 1
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for taking the time to review your recent stay with us. I want to especially thank you for your lovely comments about your stay at our hotel. We hope to see you back soon. More

Intercourse, Pennsylvania, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

We just spent a fantastic weekend at the St. Pierre. What a wonderful hotel!!! The staff, the room, the setting all exceeded our expectations. We booked our room via Priceline and there was a bit of confusion between Priceline and the St. Pierre but Priceline and the St. Pierre staff were able to work out the confusion which set up... More

Was this review helpful? Yes 2
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for taking the time to post such a complimentary review following your recent stay here at St Pierre. I'm so thrilled to hear that you enjoyed your stay and the service provided to you by our team! I will be sure to share your kind words with everyone. I can't wait to welcome you back on your next... More

Canberra, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 26, 2014

Firstly St. Pierre's location is great: two streets behind the dirty Bourbon St and a short stroll to Frenchman where the GOOD live entertainment is. Secondly, the pools are tiny (and a bit filthy - I got tangled in some girls plastic weave hair that she'd shed) but very necessary when visiting during stinking hot July. There's also two pools,... More

Was this review helpful? Yes 7
Vickie P, General Manager at St. Pierre, responded to this review

Thank you for your review. I am certainly disappointed that you didn't enjoy your stay with us. Your comments have been shared with all department heads to ensure that corrective measures are taken. Please know that this is not the level of service that we strive to provide. I would like to speak to you personally about your experience and... More

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Additional Information about St. Pierre

Address: 911 Burgundy Street, French Quarter, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > French Quarter
Price Range (Based on Average Rates): $$
Hotel Class:3 star — St. Pierre 3*
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Also Known As:
St. Pierre Hotel New Orleans
St Pierre New Orleans

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
74

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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