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All 154 New Orleans hotels

Hotel St. Helene

2.5 of 5 Hotel   |   508 Rue Chartres, New Orleans, LA 70130
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Ranked #110 of 154 Hotels in New Orleans
A recent review
5 of 5 stars Reviewed July 24, 2004
HSKuhn Metairie, Louisiana
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151 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel St. Helene
See the most recent reviews
A TripAdvisor Member
1 of 5 stars Reviewed October 11, 2004

This is the worst hotel I have ever stayed in. It was filthy, dangerous and extremely inconvenient. I've stayed at nicer super 8 motels.

Was this review helpful? Yes 3
San Francisco
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 7, 2004

I read these reviews and decided to give Ste. Helene a chance. It turned out to be a quaint hotel with a lovely courtyard, minus the algae-bottomed swimming pool. But the rooms smelled musty and housekeeping service was horrible. The bed cover obviously had not been washed (I got bug bites from it), and there were stains under the toilet... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed August 4, 2004

The first room they put us in was brand new but it was in an awful courtyard - very scary. WE had to stay the first night as they needed to get another room ready - I was very unahappy. We asked to be put into a room as described in our reservation and they did move us to a... More 

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Metairie, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 24, 2004

Tomorrow my husband and I will be sharing a room at the Hotel Ste. Helene and I'm looking forward to it! This is the second year that we have done this for my birthday. I've been reading some of the reviews and I have to just laugh at those who condemn the hotel because it's "old" and "run down" and... More 

Was this review helpful? Yes 4
A TripAdvisor Member
3 of 5 stars Reviewed July 20, 2004

Stayed here one night last year and found the staff to be very helpful and friendly. It's convienient to Bourbon St. and Jackson Square, but not so close you hear the noise from there while sleeping. It is a renovated old historical house and a little musty, but b/c of that room was very large room with high ceilings. Furniture... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed July 19, 2004

I'm an future repeat guest of the St. Helene. This is a nice small quaint hotel right within walking distance to every place you think you may like to visit in the french quarter. We were very satisfied with our accomadations. The staff at this hotel is Unbelievable, we didn't have to lift a figure for anything. They directed us... More 

Was this review helpful? Yes 1
new oxford, pa
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2004

I can't speak for the experience of others, but this was my 3rd time to N.O. and I found some positive qualities of the Hotel Ste. Helene. The staff could not have been more friendly. The maintenance man noticed my son forgot a towel while swimming and retrieved him one without anyone even asking. Our air conditioning worked fabulously and... More 

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed May 15, 2004

Convenient location and quaint courtyard made this a romantic suite for me and my boyfriend. It's very no-frills but clean enough for this New Yorker. I recommend it!

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A TripAdvisor Member
2 of 5 stars Reviewed May 6, 2004

Stayed during Jazz fest. The room was very tiny and unfortunatley the stories about dirty carpet is all too true! This place would/could be a terrific place to stay is they would do some upgrades. The cleaning staff did a so so job in replenishing items and the tub was dirty. BUT, the BALCONY and the LOCATION could not be... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed May 1, 2004

I just love this hotel. The rooms are clean & the staff go above & beyond what is expected of them. Talk about location, the hotel sits right in the French Quarter, near all major attractions. The buildings that house the hotel are a National treasure & give you a real New Orleans feel! For my money it's the Hotel... More 

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Additional Information about Hotel St. Helene

Address: 508 Rue Chartres, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel St. Helene 2.5*
Number of rooms: 16
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Also Known As:
Ste Helene Hotel
Hotel Ste Helene

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